A+
87/100
Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The excitement around the growth happening
Review from HR Dept
The freedom and ability to use independence as a gauge of accomplishment.
Nextiva takes care of your professional growth.
The fact that everyone has been genuine, not a fake genuine, but truly being themselves.
Everyone is friendly and ready to help
Good energy, cool events, amazing perks
Review from Engineering Dept
Everyone is kind and caring, reminding us to reach out for assistance anytime and as often as needed.
Free and friendly environment, Currently we are working remotely due to covid
Review from IT Dept
The fact that we are treated with respect from top to bottom. Overall, people try to treat others as they'd like to be treated by looking at what can be done to help, rather than replace someone who has an issue.
Review from Operations Dept
Our company emphasizes Caring, and they back that up 100%
Review from Customer Success Dept
We have opportunities to participate in different philanthropies, have a remote/flex workspace, and participate in different company competitions! There are so many ways to stay connected and feel part of the team.
Review from HR Dept
Working together as one team
Review from IT Dept
The overarching sentiment to provide amazing service to both external and internal partners.
Review from Sales Dept
Strong positive attitude of teamwork
Review from Customer Success Dept
Team meetings and opportunities to learn more about each other. I also enjoy the department's weekly coffee chats and the company hands all meetings. Lastly weekly newsletters (Xbert) that include tips, resources, announcements, & opportunities to join groups for fun virtual activities.
Review from HR Dept
Everyone is so supportive and grateful for your individual contributions
Review from IT Dept
you can not properly put into words this culture, maybe the word "family" is closest?
Review from Sales Dept
Willingness to help each other out
Review from Customer Support Dept
The ideals are pretty good
Review from Engineering Dept
Everyone is actively encouraged to help each other.
Review from Engineering Dept
What needs to change to make the company culture better?
See previous comments on leadership
Review from HR Dept
All the managers need to be fired
Review from Operations Dept
Old school micro management needs to go.
Review from Engineering Dept
leaders need to understand their role in culture. It's not just free food and games and contests. Leaders at all levels need training on how to manage and lead
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