Nextiva Leadership Employee Reviews | Comparably
Nextiva Empresa Reclamada
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
538
Calificaciones
totales
18877

Nextiva Leadership Employee Reviews

¿Qué es lo que más te gusta del equipo de liderazgo?

their openness and transparency on company progress

Revisión Review del Departamento de HR · Publicado hace 4 años

Respect from peers, Diversity, Freedom to think creatively, Tools to succeed, Trust from leaders, Accountability from leaders,

Revisión Publicado hace 4 años

They always take care of improving, removing stoppers/solving problems, and growing. They care about your experience working at Nextiva. They recognize the members' achievements.

Revisión Publicado hace 4 años

They are truly empathetic, genuine and promote a growth minded culture.

Revisión Publicado hace 4 años

easy to reach, people oriented, clear goals

Revisión Publicado hace 4 años

I like that they are not unreachable and they care about the team

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Leadership is genuinely interested in our success and career growth at Nextiva! Very refreshing in the day and age! I'm thrilled to be a part of this Journey!

Revisión Publicado hace 4 años

Awesome CEO, forward thinking, deep understanding of market and customers needs

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Transparency relative to strategic direction of our company

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Leasweahip team taking care of subordinate

Revisión Review del Departamento de IT · Publicado hace 5 años

That they are (with one exception) sincerely concerned about my personal happiness as a way to help me do my job to the best of my ability. This motivates me a great deal.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

They are very approachable and knowledgeable

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Leadership listens and values my ideas! It's great working at a company where I feel my voice matters.

Revisión Review del Departamento de HR · Publicado hace 5 años

The worked on improvements on how to make the work flow easier for day by day goals to help the customer

Revisión Review del Departamento de IT · Publicado hace 5 años

Love the long term vision and the emphasis on service as a differentiator.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

They have a bold vision and are executing on it

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

They take their work seriously but not themselves. Lifetime learners that challenge me to grow.

Revisión Review del Departamento de HR · Publicado hace 5 años

My boss is VERY communicative, collaborative and invested in my well-being as an ee and a person. She handles an executive issues that may arise on my|our behalf so that is amazing.

Revisión Review del Departamento de IT · Publicado hace 5 años

They are communicative and encouraging.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Everybody has a great TEAM attitude!

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿En qué necesita mejorar el equipo de liderazgo?

Transparency, honesty, communication, and planning.

Revisión Publicado hace 4 años

Executive leaders need work on creating a company identity. Departmental leaders need to work on roles and responsibilities

Revisión Review del Departamento de HR · Publicado hace 4 años

Sharing the needs of the business, touting the wins and creating inspiration through the losses. They need to have a different perspective in viewing Nextiva's workforce. This is an entirely different company than it was 18 months ago.

Revisión Review del Departamento de HR · Publicado hace 5 años

They need to get better at taking responsibility for this company tanking

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

We need to get better at our values, especially Caring for our people. We are burnt out, and when you hear that work/life balance is not valued it's difficult to invest yourself as an employee when you don't feel you are truly valued and that 24/7 work is more important.

Revisión Review del Departamento de HR · Publicado hace 5 años

Hear people. I have often expressed opinions that were shut down right on meetings.

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

Pay people fairly and make culture the focus point for Nextiva like it was in the beginning.

Revisión Review del Departamento de Administración · Publicado hace 5 años

Recognizing the talent we already have in house. The people who built this company, and have proven results - instead of thinking we need to hire externally, and bring in 20+ year exp. VPs from Microsoft and Dell.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años

Need to learn how to lead a large company, provide strategy/planning, leading people and processes instead of just coming up with products. Also need to listen to the experienced people they recently hired.

Revisión Publicado hace 8 años

Do more than just send excessive daily emails saying "we need more money" and having such a hire to fire pathway for employees. Retention is clearly not important. Eric left, Christine left, countless managers have left, the AE turnover is insane. Tomas better use that $200m really well.

Revisión Review del Departamento de Ventas · Publicado hace 5 años
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Nextiva Leadership the Highest

  • Department - Design
    +5%
  • Department - Product
    +4%
  • Department - Communications
    +4%

Rated Nextiva Leadership the Lowest

  • Gender - Non-Binary
    -23%
  • Tenure - Less than 1 Year
    -12%
  • Ethnicity - Other
    -9%
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