A+
92/100
Nextiva Empresa Reclamada
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva Outlook Employee Reviews
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Positive
Constructive
¿Qué te hace más feliz en el trabajo?
A chance to make an impact
Revisión Review del Departamento de HR · Publicado hace 4 años
Peers, the team, and overall company culture.
Revisión Publicado hace 4 años
The people and peers. It's the cross-departmental relationships.
Revisión Review del Departamento de HR · Publicado hace 4 años
I feel happy When I receive good feedback/scorecards, when I extend offers and when the candidates are so happy in the process.
Revisión Publicado hace 4 años
I am valued, respected by my peers and challenged by my work.
Revisión Publicado hace 4 años
new challenges, friends at work
Revisión Publicado hace 4 años
It makes me happy to see how the company is growing so fast
Revisión Review del Departamento de Ingienería · Publicado hace 4 años
People keep it "real" here! Top to bottom on the Org Chart. Leaders especially are kind and supportive of your needs.
Revisión Publicado hace 4 años
Successfully achieving the revenue goals
Revisión Review del Departamento de Ventas · Publicado hace 5 años
Our team is friendly and all my co-workers are cooperating with each other
Revisión Review del Departamento de IT · Publicado hace 5 años
When a lead or colleague shows me how to do something I don't know how to do yet.
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
Interacting with my fellow team members and knowing that if I have questions or concerns, they are there to support me
Revisión Review del Departamento de Customer Success · Publicado hace 5 años
I love the projects I am working on and enjoy working with my fellow Nexties.
Revisión Review del Departamento de HR · Publicado hace 5 años
I enjoy having the opportunities on learning how to grow at my job. I do enjoy working from home, being it provides more flexibility with my schedule.
Revisión Review del Departamento de IT · Publicado hace 5 años
Working to solve interesting problems
Revisión Review del Departamento de Customer Success · Publicado hace 5 años
Having the flexibility to manage my calendar and put in more hours if needed depending on projects. My hiring managers are awesome and my teammates are fun. Lastly, the Nextiva product and how it is going to change communication in our future.
Revisión Review del Departamento de HR · Publicado hace 5 años
I enjoy what I do and feel supported
Revisión Review del Departamento de IT · Publicado hace 5 años
Feeling productive, my input valued and seeing my efforts crowned with success.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
when ALL these dormant partners actually engage!
Revisión Review del Departamento de Ventas · Publicado hace 5 años
I enjoy working with my team mates and helping provide an honest valuable product to clients.
Revisión Review del Departamento de Ventas · Publicado hace 5 años
¿Qué está mal y cómo se puede mejorar?
It's not that anything is wrong, to be honest the only reason anyone works is to remain financially independent, so I come to work to continue that. It's just a part of life, not necessarily something to look forward to.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
Too many contractors, It's overwhelming how many people join and leave. We can't keep up.
Revisión Review del Departamento de Ingienería · Publicado hace 5 años
I'd like the autonomy and latitude to provide support, per what the business needs, not what my executive leader's OKRs say.
Revisión Review del Departamento de HR · Publicado hace 5 años
I feel that my voice is not hear and I'd like more team-building activities/happy hours to get to know our team.
Revisión Review del Departamento de HR · Publicado hace 5 años
Nothing is going wrong, I just am not excited to be stuck in an exchange of my time for a paycheck. I have a long list of things I would prefer to do that come before work. I see work as a necessary evil in my life until financial independence can be reached.
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
The decision making at the top is causing massive issues at the bottom. Like I answered before, the execs need to be fired
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
If senior execs can see below their level and empathize with their reports around the world, that'd go a long way. There's a leaky bucket with employee retention and no one is even noticing until someone's final notice comes in.
Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años
Leaders (including executive leaders) need to be more thoughtful in how we do things. It is too reactive and nothing is ever thought through properly. It is just go do, but we never think about how we are going to get there. We need to start finishing and stop starting OKRs we can't finish properly.
Revisión Review del Departamento de HR · Publicado hace 5 años
Still early, but I feel like the role I'm in is not what was sold to me during the interview process.
Revisión Review del Departamento de Ventas · Publicado hace 5 años
Constant change, often for the worse. No real sales strategy other than "call more and sell more" meanwhile clients get overcalled and annoyed. Quota is way too high and never adjusts for YoY and current market trends. Zero quota relief for sick days or training. My manager unfortunately is unqualif
Revisión Review del Departamento de Ventas · Publicado hace 5 años
More organization, slower pace in everyday work.
Revisión Review del Departamento de Ingienería · Publicado hace 5 años
I said the exact same thing last year, but take risks. Innovate the brand. We're boring on social and have confused messaging. Outside of SMBs, we're not a well-known brand. Go all-in on brand and tighten up the messaging. The difference between homepage and webpages is glaring.
Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años
It is very stressful, I wish there was more understanding in the time it takes to create the things asked of us.
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
Plan for the future, including staff for all levels in the organization, execute the plan, and remember folks are willing to give it their all, but you can only pull that card so many times.
Revisión Review del Departamento de IT · Publicado hace 5 años
At the executive level, it’s going down hill. We are hiring VPs unnecessarily, and it’s getting very “corporate” meanwhile th
Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años
¿Qué es lo que más te gusta de tu empresa?
The business is super interesting and the technology is amazing. It’s cool to be a part of it al
Revisión Review del Departamento de Ventas · Publicado hace 6 años
I think it’s a good time to be in tech and Nextiva is a good fit for me at this particular point in my career. I’m getting a lot from my experience h
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
We’re growing really fast. Our team has doubled since I started so it’s an exciting place to be working in 2
Revisión Review del Departamento de Producto · Publicado hace 6 años
The office culture is really key. It’s hard to get a good sales culture too so I’ve been impressed with how Nextiva has achieved the balance of competition and teamw
Revisión Review del Departamento de Ventas · Publicado hace 6 años
Nextiva is a secure and solid business in a growing market. I really like that I know I have job security here.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
I get a lot of satisfaction out of working on this type of technology. It’s cutting edge, we learn as we go, it’s really a unique experie
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
There’s a number of growth paths within the business so I’m not stuck within my current departm
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
It’s always interesting and changing. Never a dull momen
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
They have a great Management Team. They treat employees well and provide a good sense of job security and advancement.
Revisión Review del Departamento de Ventas · Publicado hace 7 años
Great company with excellent management structure. They really invest into their people on all dimensions!
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
Excellent management style. Excellent career path planning.
Revisión Review del Departamento de Producto · Publicado hace 7 años
Amazing benefits, phenomenal leadership, great employees. Would recommend this company to anyone.
Revisión Review del Departamento de Producto · Publicado hace 7 años
Life Balance and Innovation with many benefits.
Revisión Review del Departamento de Ejecutivo · Publicado hace 8 años
Friendly work environment and flexible work hours. Overall, its a great experience working with Nextiva.
Revisión Review del Departamento de Producto · Publicado hace 8 años
Good work/life balance. Compensation is really good.
Revisión Review del Departamento de Ingienería · Publicado hace 8 años
Awesome experience; challenging tasks; much fun with team, nice co-workers; great managers.
Revisión Review del Departamento de Comunicación · Publicado hace 8 años
Nextiva is a company with nice IT environment but a lot of good people. Workplace culture is great - people are open, genuine, and helpful.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
Awesome benefits ranging from health care to wellness reimbursement programs. A lot a great minds to work along side always pushing you to learn more.
Revisión Review del Departamento de Ventas · Publicado hace 8 años
Nextiva is a great place to work. They accommodate with their employees and work as a team to get deadlines done on time.
Revisión Review del Departamento de IT · Publicado hace 8 años
Great work place for tech guys. Lot of opportunities for learning good technologies. Competitive Salary and excellent working environment. Lots of talented people.
Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años
¿Qué es lo que más te gustaría ver mejorado en tu empresa?
I would like to see more paid time off. I think it’s important to allow your people to get some rest each year and get a good vacation. Nextiva has an OK policy around leave but it could be bette
Revisión Review del Departamento de Ventas · Publicado hace 6 años
More visibility over what drives promotions. There’s little performance review structure so it’s not clear to all levels why one person is promoted over anot
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
A better range of outside training programs. I have some skills I need to work on and the programs that are internally available don’t cover all area
Revisión Review del Departamento de Producto · Publicado hace 6 años
I’d like to see faster launch times on the technology side. We are waiting on improvements to share with our customers and it takes a long time to get things progressin
Revisión Review del Departamento de Ventas · Publicado hace 6 años
Pay for performance in my department could be good. I believe other departments have this in place but it’s not a part of the technology/development team at this time and I think it would be a good change to consider. People are motivated by mone
Revisión Review del Departamento de Producto · Publicado hace 6 años
I would like some additional training programs so I can upskill and improve my own contribution to the business.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
I would like more structured and regular performance reviews. That way I would know what I need to work on to get to the next level.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
I’m not aware of anything at this stage. It’s probably too early to
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
I think one area of improvement would be around processes. As a fast growing and changing company, it’s hard to move towards more structure but it is important to create a solid experience for customers. We need some more structure her
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
The company is full of knowledgeable employees. I could go to anyone and ask to get to know the system.
Revisión Review del Departamento de Ejecutivo · Publicado hace 8 años
They have excellent benefits, awesome perks.
Revisión Review del Departamento de Comunicación · Publicado hace 8 años
The culture is good, compensation/benefits/perks are stellar.
Revisión Review del Departamento de Ventas · Publicado hace 8 años
Not much its a great company atmosphere everyday.
Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años
The pay and inner communication among departments.
Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 9 años
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