Penn Foster Empresa Reclamada
Penn Foster College, Penn Foster Career School, and Penn Foster High School are part of Penn Foster, Inc., a global leader in online leer más
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In the beginning I loved it and strives to do the best that I could because our management at the time were our leaders and lead by example. In the last year tho, they moved to different departments & the person hired to replace the head manager, is just a typical boss & not leadership material.
¿Qué son algunas de las mejores cosas de tu equipo?
When we aren’t micromanaged, we get things done and we also work together to do so
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Actually follow the company culture and include employees basic needs to it. End micromanaging and also hire better managers.
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¿Qué fue lo que más te gustó del proceso de entrevista?
There were two people interviewing and it was relaxed. This was back when I completely shared the companies values.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Other call centers start at $15 but we start at $11 and we do a lot more and care more about our students. But management is more concerned about how much we make, rather than how well we help the students.
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¿Qué va mal y cómo puede mejorarse?
Stop micromanaging & let us do our jobs to help students out to the best of our abilities without constantly worrying about the bottom line. If we enroll 100 students quickly for $1 but then more than 80% cancel what good is that? But if take our time w/ 30 students & they enroll full pay & finish.
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