I got the job probably due to desperation, they needed someone fast. I needed a job fast. I also got promised lots of things that never happened.
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Local immediate work culture is all about teamwork so everyone goes home on time. If someone gets overloaded, we work together to get jobs evenly disbursed. Someone always is a resource on something you will encounter on the field.
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Everyone tries their best to meet Service Level Agreement regardless of the pay situation. Lots of people here had faith this company could turn around, but the people here at the lower level are just better than the company itself.
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For starters, I've been here 3 years nearly. I've made above average performance metrics since my hire date. Pay has dramatically gone up for competitors and yet Pomeroy decided they cannot to offer raises. They simply do not discuss it.
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Immediate management over regions was ok, the staff at that level is mostly responsible for assisting new techs get their bearings in the field. The executive leadership has a major case of the Dunning-Kruger effect. Zero competence in upper management period.
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