Pomeroy IT Solutions Employee Reviews
Out of 56 Pomeroy IT Solutions employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Pomeroy IT Solutions improve their work culture. The IT team, with 40% positive reviews, reports the best experience at Pomeroy IT Solutions compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
My supervisor used to be a technician, so he's very familiar with hardships of a technician which is something that is critical to conducive work environment.
We all work together as a team
Leadership is determined to get Pomeroy accelerating to growth and building a great work environment for employees.
very hands on and in touch.
Locally. Great teamwork to help customers. Techs work there hard with low wages.
What does the leadership team need to get better at?
try returning phone calls or emails for starters.
Not being so bad! Yay! Workplace optimized!
Immediate management over regions was ok, the staff at that level is mostly responsible for assisting new techs get their bearings in the field. The executive leadership has a major case of the Dunning-Kruger effect. Zero competence in upper management period.
Review from IT Dept
LISTENING, COMMUNICATING, CARING ABOUT EMPLOYEES,GIVING A DECENT AMOUNT OF EFFORT.
Review from IT Dept
Poor communication between shift changes and supervisory management
Review from IT Dept
What is the best part about your compensation package?
Fair compensation for the effort given.
Flexibility offsets pay in many cases. Flexibility is highly valuable to me.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay increase hourly and why do we only get 41 cents a mile ?
Yay! Workplace optimized! Circus clown!
For starters, I've been here 3 years nearly. I've made above average performance metrics since my hire date. Pay has dramatically gone up for competitors and yet Pomeroy decided they cannot to offer raises. They simply do not discuss it.
Review from IT Dept
Everybody treated the same regardless of performance or experience. No incentive
a higher hourly rate of pay.
What are some of the best things about your team?
The camaraderie, we are all in this together, and everyone is very helpful and helps one another when reached out to.
They are not mgmt! Yay! Workplace optimized!
The Team is driven and collaborative.
Everyone tries their best to meet Service Level Agreement regardless of the pay situation. Lots of people here had faith this company could turn around, but the people here at the lower level are just better than the company itself.
Review from IT Dept
Team work makes the dream work
What do your coworkers need to improve and how could you work together better?
Very little cross communication. The goals and expectations are unclear
Take deadlines more seriously.
What is most positive about the culture and environment at your company?
Collaboration and teamwork. Supporting each other.
Local immediate work culture is all about teamwork so everyone goes home on time. If someone gets overloaded, we work together to get jobs evenly disbursed. Someone always is a resource on something you will encounter on the field.
Review from IT Dept
Diversity and always changing challenge.
The client sites I would go to. They made the job worth it! Extremely friendly when you got to know them!
Review from IT Dept
My experience has been very positive, but it seems to vary from team to team.
What needs to change to make the company culture better?
Upper management attitude towards employees.
Review from IT Dept
What did you like most about the interview process?
Management is very friendly and welcoming at interviews
Inclusive and engaging experience that was quick and interactive.
I got the job probably due to desperation, they needed someone fast. I needed a job fast. I also got promised lots of things that never happened.
Review from IT Dept
It seemed promising. I was hiring as printer tech and it went smoothly. Then transitioned to desktop and things went sour.
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Pomeroy IT Solutions yet.
Be the first to contribute a review.
What makes you most happy at work?
Being able to help people is always a plus
I love my teammates and our culture.
Feeling appreciated.
What's going wrong and how can it be improved?
The environment changed when a new supervisor was introduced that began micromanaging everything and having a fake friendly attitude. A select few people take a majority of the calls every day and pick up the slack of others with no recognition or reward.
Review from IT Dept
On the good side kroger luvs us! Workplace optimized! Yay!
To many Chiefs and not enough Indians. The cooperation is making profit off the backs of the techs etc. Profits should trickle or be passed down but executives are hoarding profits.
Technicians wouldn’t do their job. They would take naps, ignore customers. Yet the hard workers would step in and be told they aren’t doing enough. So to improve it, either pay for extra teams to lift the load or pay the existing employees better so make them feel g
Review from IT Dept
Management at all levels. Improvement starts at the top and trickles down.
Review from IT Dept
What do you like best about your company?
There aren't any Outlook reviews of Pomeroy IT Solutions yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Pomeroy IT Solutions yet.
Be the first to contribute a review.