Pomeroy IT Solutions IT Department Employee Reviews

This company literally took 5 to 10 percent of peoples pay from them during covid's initial outbreak and expected us not to bat a lash about it. Then they gave it back like it never happened about a year later, and have avoided raise talks since.

Review from IT Dept

I used to work at pomeroy and the management is extremely poor. I was let go for doing my job as a remote tech but because I didn’t go into the office they said I was denying authority to my superiors, because I was told about inspectors coming the following week and needed their equipment fixe

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The co-workers I had within my group.

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Immediate management over regions was ok, the staff at that level is mostly responsible for assisting new techs get their bearings in the field. The executive leadership has a major case of the Dunning-Kruger effect. Zero competence in upper management period.

Review from IT Dept

LISTENING, COMMUNICATING, CARING ABOUT EMPLOYEES,GIVING A DECENT AMOUNT OF EFFORT.

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Poor communication between shift changes and supervisory management

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For starters, I've been here 3 years nearly. I've made above average performance metrics since my hire date. Pay has dramatically gone up for competitors and yet Pomeroy decided they cannot to offer raises. They simply do not discuss it.

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Bonus, answering questions, caring about employees.

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Everyone tries their best to meet Service Level Agreement regardless of the pay situation. Lots of people here had faith this company could turn around, but the people here at the lower level are just better than the company itself.

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Willing to work to get the project completed.

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Local immediate work culture is all about teamwork so everyone goes home on time. If someone gets overloaded, we work together to get jobs evenly disbursed. Someone always is a resource on something you will encounter on the field.

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The client sites I would go to. They made the job worth it! Extremely friendly when you got to know them!

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Upper management attitude towards employees.

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I got the job probably due to desperation, they needed someone fast. I needed a job fast. I also got promised lots of things that never happened.

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It seemed promising. I was hiring as printer tech and it went smoothly. Then transitioned to desktop and things went sour.

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The environment changed when a new supervisor was introduced that began micromanaging everything and having a fake friendly attitude. A select few people take a majority of the calls every day and pick up the slack of others with no recognition or reward.

Review from IT Dept

Technicians wouldn’t do their job. They would take naps, ignore customers. Yet the hard workers would step in and be told they aren’t doing enough. So to improve it, either pay for extra teams to lift the load or pay the existing employees better so make them feel g

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Management at all levels. Improvement starts at the top and trickles down.

Review from IT Dept