Ricoh USA Outlook Employee Reviews | Comparably
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Ricoh USA Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

The people make me the happiest at work

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 años

employees and customer interactions and problem solving

Revisión Publicado hace 2 años

Being trained. Having responsibility and knowing what is expected of me. Being able to make suggestions and at least being heard.

Revisión Publicado hace 2 años

My comworkers and being acknowledged for my work

Revisión Publicado hace 3 años

Positivitey, assurance, guidance, patience, and cohesiveness between techs and customers

Revisión Publicado hace 4 años

Being in front of Customers and solving their Problems Helping not selling. It lifts my spirits to no end

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

that no one looks over my shoulder when working; independency

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

The ability to continually learn and the collaboration between departments to get the job done!

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Meeting and greeting my dealers and their sales reps embrace the worth and value of our Ricoh technology, which in turn helps their customers.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

Our leaders want us to be motivated, easier said than done, but when you have the CEO requesting that often, you cannot help but do that or it is time to move on. I also get self fulfillment when I makes sales and I have a drive to be better everyday.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

The people that I work with makes it easy

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Being with my second family

Revisión Publicado hace 8 años

im helping people every day

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I am just happier at work.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Making a positive impact with both my clients and team, helping them achieve their goals

Revisión Review del Departamento de Ventas · Publicado hace 9 años

Making happy customers and having the chance to change someone's day

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Helping customers with their products.

Revisión Publicado hace 4 años

¿Qué está mal y cómo se puede mejorar?

Contacts with a certain customer that doesnt know how to manage.

Revisión Review del Departamento de IT · Publicado hace un año

accountability of senior leadership needs to be a focus

Revisión Publicado hace 2 años

Too many changes with new ideas without measuring and letting the new idea and change take hold.

Revisión Publicado hace 2 años

i can not be improved.

Revisión Publicado hace 3 años

they cant imporve if they dont change managment

Revisión Publicado hace 5 años

Completely eliminate the executive structure and replace with people who actually care about ethics and the future of the company and its employees. I would say promote from within, but I don’t know if anyone who cared is still with the company or no

Revisión Review del Departamento de IT · Publicado hace 5 años

no growth due to wrong direction

Revisión Review del Departamento de IT · Publicado hace 5 años

Poor planning, micromanaging and general lack of direction

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Working together as a team to take care of our customers would be a great start. You feel like a one man show a lot.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

pay better, and be more transparent to employees that would like to show their A-game

Revisión Review del Departamento de IT · Publicado hace 7 años

It feels like the only people who care about Ricoh are losing their jobs and middle management and execs are collecting big bonuses at the expense of long term viability. Take away the outsized compensation at the top and invest it back into the company instead of outsourcing everything.

Revisión Review del Departamento de IT · Publicado hace 7 años

I'm on an island with no direction, and no opportunities.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Our implementation efforts are frequently suffering from technical issues and the projects can take a very long time to complete

Revisión Review del Departamento de Ventas · Publicado hace 9 años

Whole teams are being outsourced and offshored to "restructure" and save the company money, instead of looking for ways to preserve the US teams within a more efficient structure. Pretty soon the entire IT, billing, and customer care departments will be located offshore. We feel betrayed.

Revisión Review del Departamento de IT · Publicado hace 7 años

Make collaboration real and not just talk

Revisión Publicado hace 5 años

Lack of direction and synergy from all levels of the company. Most if not all the time the sites are left to fend for themselves without adequate coverage, which puts even more stress on the on site team. Expectations are too high without recieving the tools to succeed.

Revisión Publicado hace 4 años

I really don't know at this point

Revisión Publicado hace 4 años

They are losing customers and closing offices

Revisión Publicado hace 4 años

Customers find us reliably steady but they all comment about our lack of innovation.

Revisión Publicado hace 4 años

Hire innovative product people and give them a chance to create solutions.

Revisión Publicado hace 4 años

¿Qué es lo que más te gusta de tu empresa?

nothing having to go to forced employee fun days is obvious there is a problem

Revisión Publicado hace 3 años

Stable, like working for the government

Revisión Publicado hace 9 años

Co-workers and Managers

Revisión Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Less corporate overhead and silly meetings

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Product and innovation over process and planning.

Revisión Publicado hace 9 años

Better execution from company leaders

Revisión Publicado hace 9 años

Review Sentiment at Ricoh USA

59
59%
41
41%

About Ricoh USA's Outlook

D
56/100

Where This Score Ranks Ricoh USA's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 32 companies in Wilmington, DE

4th

4th place versus 5 competitors rated on Comparably

Ricoh USA's Outlook is scored a D by 566 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Ricoh USA's Outlook score helps to boost their overall culture score, due partly to the fact that the Marketing department’s positive scores help Outlook to be one of Ricoh USA's stronger culture attributes. Use the filters below to understand Ricoh USA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Ethnicity - Asian or Pacific Islander
    +39%
  • Ethnicity - African American/Black
    +29%
  • Department - Marketing
    +26%

Rate Outlook the Lowest

  • Experience - 6 to 10 Years
    -21%
  • Ethnicity - Other
    -12%
  • Ethnicity - Caucasian
    -8%

How Ricoh USA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 328 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

50
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico14%
Bueno30%
Neutral35%
Malo13%
Terrible8%
How do your customers perceive your company?
AnswerPercent
52%
No48%
Are you typically excited about going to work each day?
×
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