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Ricoh USA Company Culture
Ricoh USA Culture
This score is derived from employee ratings & reviews2.5/5
Ricoh USA's Overall Culture is rated D
Top Rated Culture Dimensions
Gender
C-Diversity
C-Perks & Benefits
C-Environment
D+Manager
D+Ricoh USA CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Joji Tokunaga
58 /100
See More
Diversity at Ricoh USA
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Diverse employees at Ricoh USA have rated Team, Work Culture, and Perks And Benefits as the highest categories they have scored
Women at Ricoh USA
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Ricoh USA have rated Team, Manager, and Environment as the highest categories they have scored
Ricoh USA eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-30
Ricoh USA employees are -30% more likely to recommend Ricoh USA as a great place to work
| 28% | Promoters |
|---|---|
| 14% | Passives |
| 58% | Detractors |
Working at Ricoh USA
Working at Ricoh USA is rated below average by 328 employees, across various culture dimensions. Ricoh USA employees rate Perks And Benefits highest among all categories, and think that Professional Development and Executive Team have the most room for improvement, putting Ricoh USA’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Wilmington, DE. See below in detail how working at Ricoh USA was rated by employees.
Overall Company Culture at Ricoh USA
D
Overall Company Culture at Ricoh USA is rated D
Last updated 6 days ago
Bottom
15%
Ricoh USA ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Ricoh USA Employee Reviews
Out of 308 Ricoh USA employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Ricoh USA improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
Positive Reviews From Ricoh USA Employees
- What are some of the best things about your team?Their interactive manner, communication & vision with partners like AWS.
- What is the best part about your compensation package?The bonus structure is appealing
- What did you like most about the interview process?It was fast but will never do it again.
Constructive Feedback From Ricoh USA Employees
- Why do you feel undervalued and what would make you feel better about your compensation?There is no respect for talent and skills. Compensation is mainly driven by how close and how blindly you follow the otherwise inept VPs.
- What's going wrong and how can it be improved?Contacts with a certain customer that doesnt know how to manage.
- What do your coworkers need to improve and how could you work together better?Socializing with other people would help.
Ricoh USA Company Information
Ricoh USA Company Overview
We deliver products, services and solutions to help companies make the most of their information and work faster, smarter and more successfully.
Ricoh USA was founded in 1962 and its current CEO is Joji Tokunaga. Since its inception 64 years ago, Ricoh USA has grown to 30000 employees.
Ricoh USA Mission, Vision & Values
Ricoh USA Mission Statement
At the Ricoh Group, we are committed to providing excellence to improve the quality of living and to drive sustainability.
Ricoh USA Vision Statement
To be a trusted brand that appeals to the global market.
Ricoh USA Values
- Respect for people and profession
- Respect for society and the planet
- Positive spirit
- Innovation
- Teamwork
- Integrity
Sustainability and Corporate Social Responsibility at Ricoh USA
When we pursue success, there is only one way we want to achieve it: responsibly. Ricoh supports the United Nation's Sustainable Development Goals (SDGs) – a global partnership to address the challenges our world faces. The SDGs are the blueprint to achieve a better and more sustainable future for all. Our building blocks for these initiatives include people (society), planet (environment) and prosperity (economic activities).
Our duty is to not only look out for our customers, suppliers and employees but the planet, too. Sustainability has been part of our DNA for 43 years since 1976, we've been an ENERGY STAR® partner – and recognized four years in a row as a partner of the year. We also continually promote sustainability in our business practices. Our goals include reducing our environmental footprint through programs such as resource conservation, pollution prevention and energy conservation. In fact, reducing our environmental impact is so critical to us that we've committed to making strides towards achieving zero Green House Gas Emissions by 2050.
| Headquarter | Malvern, PA 19355 United States of America |
|---|---|
| Website | www.ricoh-usa.com/en |
| Founding Date | 1962 |
| Company Status | Private |
| Jobs | www.ricoh-usa.com/en/about-us/careers |
| Social Sites |
Ricoh USA Competitors
Ricoh USA competitors include Epson, Konica Minolta, Canon, and Xerox Corporation. Ricoh USA ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Ricoh USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Ricoh USA Employees
Ricoh USA has 30000 employees. 328 employees at Ricoh USA have reviewed Ricoh USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 328 Ricoh USA employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ricoh USA are mostly dissatisfied with their total compensation at Ricoh USA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ricoh USA are not very pleased with their team. 328 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Ricoh USA are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ricoh USA believe the environment at Ricoh USA is positive. Most Participants believe the pace of work at Ricoh USA is moderate. About 73% of the employees at Ricoh USA work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ricoh USA are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Ricoh USA employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Ricoh USA report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Ricoh USA have 4+ meetings
Meetings
A Day in the Life
70% of Ricoh USA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ricoh USA employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Ricoh USA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ricoh USA employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of Ricoh USA employees call their work environment negative
Environment
Joining Ricoh USA - Employee Onboarding
The prevailing opinion from employees about joining Ricoh USA is that the company was somewhat prepared on their first day. Ricoh USA employees concluded that their overall onboarding experience was negative. 40% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ricoh USA KPIs and OKRs
At Ricoh USA 40% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ricoh USA's KPIs and OKRs is essential for its success. Out of 20 Ricoh USA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Ricoh USA CEO & Leadership
Ricoh USA CEO - Joji Tokunaga
58 /100
Joji’s approval rate is lower compared to CEOs at similar sized companies, putting Joji in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Wilmington, DE. Joji Tokunaga’s employees rank Ricoh USA in the Bottom 30% for Perks And Benefits, in the Bottom 25% for Environment, and in the Bottom 25% for Manager. Tokunaga is generally unpopular with Ricoh USA employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees with the company for 5 to 10 Years and employees identified with Other ethnicities. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO.
Ricoh USA Leadership
The Ricoh USA Executive Team is rated a “D-” and led by CEO Joji Tokunaga, Vice President - Global Services Mike Johnson, and Vice President Operations & Regional SCM & Chief O.F.A.C. Compliance Officer Daniel Gil
Joji Tokunaga CEO / President
Joji Tokunaga serves as the CEO / President of Ricoh USA.
Mike Johnson Vice President - Global Services
Mike Johnson serves as the Vice President - Global Services of Ricoh USA, Inc.. Mike started at Ricoh USA, Inc. in Jul... read more
Daniel Gil Vice President Operations & Regional SCM & Chief O.F.A.C. Compliance Officer
Daniel Gil serves as the Vice President Operations & Regional SCM & Chief O.F.A.C. Compliance Officer of Ricoh USA,... read more
Luis Pereira Vice President & CFO - Latin America
Luis Pereira serves as the Vice President & CFO - Latin America of Ricoh USA, Inc.. Luis started at Ricoh USA, Inc. in... read more
Peter Stuart Executive Vice President, Office Solutions, Ricoh Americas
Peter Stuart serves as the Executive Vice President, Office Solutions, Ricoh Americas of Ricoh USA, Inc.. Peter started... read more
Allyn Williams Vice President, Operations
Allyn Williams serves as the Vice President, Operations of Ricoh USA.
Michelle Vaccarello Vice President, Services Operations
Michelle Vaccarello serves as the Vice President, Services Operations of Ricoh USA, Inc.. Michelle started at Ricoh USA,... read more
Dean Nolley Vice President, Global Technology Sales, Global Sales
Dean Nolley serves as the Vice President, Global Technology Sales, Global Sales of Ricoh USA, Inc.. Dean started at... read more
Jason Dizzine Vice President, Technology Marketing
Jason Dizzine serves as the Vice President, Technology Marketing of Ricoh USA, Inc.. Jason started at Ricoh USA, Inc. in... read more
Ricoh USA Salaries
How much does Ricoh USA pay?
How much do people at Ricoh USA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ricoh USA is $144,150, or $69 per hour, while the estimated median salary is $155,426, or $74 per hour.
At Ricoh USA, the highest paid job is a Director of Sales at $240,000 annually and the lowest is a CS Rep at $42,000 annually. Average Ricoh USA salaries by department include: Customer Support at $153,699, Communications at $238,783, Admin at $73,378, and Business Development at $159,731. Half of Ricoh USA salaries are above $155,426.
153 employees at Ricoh USA rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 491 ratings) while 150 employees at Ricoh USA rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 165 ratings).
Salaries contributed from Ricoh USA employees include job titles like Sales Engineer, QA, Jr Developer, and Sr Product Marketing Manager. Comparably data has a total of 9 salary records from Ricoh USA employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $78k | $78k | 1st Percentile |
17th Percentile $116k | $116k | 17th Percentile |
33rd Percentile $154k | $154k | 33rd Percentile |
50th Percentile $199k | $199k | 50th Percentile |
67th Percentile $247k | $247k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$144,150*
Average Compensation
$155,426*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Ricoh USA Salaries by City
Ricoh USA Salaries by Department
Diversity & Inclusion at Ricoh USA
Diverse employees at Ricoh USA score the company 60/100 across various culture categories, placing Ricoh USA in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ricoh USA across various culture dimensions.
At Ricoh, we embrace and respect the collective and unique talents, experience and perspectives of all people. Together we inspire remarkable innovation.
Ranked Culture the Highest
Ranked Culture the Lowest
Ricoh USA Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Ricoh USA PTO
Ricoh USA's PTO and Vacation policy typically gives 10-15 days off a year with 33% of employees expected to be work free while out of office. Paid Time Off is Ricoh USA's most important benefit besides Healthcare when ranked by employees, with 44% of employees saying it is the most important benefit. Ricoh USA's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Ricoh USA Careers
Ricoh USA Jobs
No Recent Jobs found for Ricoh USA on Comparably
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H1B Visa
In 2019, Ricoh USA applied for 12 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Ricoh USA has a total of 30000 employees
12
Total Applied
H1B Applications Outcome
- 100% Granted (12 out of 12)
- 0% Denied ( out of 12)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 12)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 12)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Ricoh USA Know You Want To Work There
Overview of Candidates Interested in Ricoh USA on Comparably
Candidates By Department
All Industries | 40% | |
|---|---|---|
Marketing | 40% | |
Customer Support | 20% |
Candidates By Location
Los Angeles | 20% | |
|---|---|---|
Pomona | 20% | |
Beverly Hills | 20% | |
Duarte | 20% | |
Other | 20% |
Ricoh USA Internship Program
Acquiring a position in Ricoh USA's Internship Program is generally does not offer internships. Why intern at Ricoh USA? Employees are not so happy at Ricoh USA and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Ricoh USA employees say they’re very bored at work. Additionally, 53% have developed close friendships with their co-workers.
How difficult is it to get an internship at Ricoh USA?
Customer Support
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Customer Support Interns
Frequently Asked Questions regarding Ricoh USA
Who is the CEO of Ricoh USA?
Ricoh USA CEO is Joji Tokunaga, their score by employees is 58
What is Ricoh USA eNPS?
The eNPS for Ricoh USA is -30
What is the salary for Director of Engineering in Ricoh USA?
Director of Engineering average salary in the US is 214k
What are the salaries in the Sales in Ricoh USA?
The average salaries for Sales in Ricoh USA is 151k
How many employees work in Ricoh USA?
Ricoh USA has 30000 employees
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