Ricoh USA Competitors | Comparably
Ricoh USA Claimed Company
We deliver products, services and solutions to help companies make the most of their information and work faster, smarter and more successfully. read more
EMPLOYEE
PARTICIPANTS
328
TOTAL
RATINGS
3240
HR or Marketing? Claim Your Free Employer Account

Ricoh USA Competitors

Ricoh USA competitors include Epson, Konica Minolta, Canon, Xerox Corporation and Ricoh Imaging. Ricoh USA ranks 2nd in Gender Score on Comparably vs its competitors. See below how Ricoh USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
6th
NPS Rank
6th
Pricing Rank
5th
Customer Service
5th

Ricoh USA Competitors at a Glance

Product Quality Score Comparison

Ricoh USA Ranks 6th in Product Quality Score

86 Customers rate Ricoh USA's Product Quality Score a 3.2/5, which ranks it 6th against its competitors, below Xerox Corporation.

  1. 1st
    Epson
    4.1 / 5
  2. 2nd
    Canon
    4 / 5
  3. 3rd
    Konica Minolta
    4 / 5
  4. 4th
    Ricoh Imaging
    4 / 5
  5. 5th
    Xerox Corporation
    3.2 / 5
  6. 6th
    Ricoh USA
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Epson83
2Canon81
3Konica Minolta81
4Ricoh Imaging80
5Xerox Corporation65
6Ricoh USA64
NPS Comparison

Ricoh USA Ranks 6th in Net Promoter Score

101 Customers rate Ricoh USA's Net Promoter Score a -14, which ranks it 6th against its competitors, below Xerox Corporation. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Ricoh USA to a friend?”.

  1. 1st
    Epson
    46
  2. 2nd
    Ricoh Imaging
    34
  3. 3rd
    Canon
    31
  4. 4th
    Konica Minolta
    29
  5. 5th
    Xerox Corporation
    1
  6. 6th
    Ricoh USA
    -14
NPS Comparison
RankCompany Score
1Epson46
2Ricoh Imaging34
3Canon31
4Konica Minolta29
5Xerox Corporation1
6Ricoh USA-14
Pricing Score Comparison

Ricoh USA Ranks 5th in Pricing Score

77 Customers rate Ricoh USA's Pricing Score a 3.2/5, which ranks it 5th against its competitors, below Konica Minolta.

  1. 1st
    Epson
    4 / 5
  2. 2nd
    Canon
    3.8 / 5
  3. 3rd
    Ricoh Imaging
    3.6 / 5
  4. 4th
    Konica Minolta
    3.5 / 5
  5. 5th
    Ricoh USA
    3.2 / 5
  6. 6th
    Xerox Corporation
    3 / 5
Pricing Score Comparison
RankCompany Score
1Epson81
2Canon76
3Ricoh Imaging73
4Konica Minolta71
5Ricoh USA64
6Xerox Corporation60
Customer Service Comparison

Ricoh USA Ranks 5th in Customer Service

74 Customers rate Ricoh USA's Customer Service a 3.1/5, which ranks it 5th against its competitors, below Ricoh Imaging.

  1. 1st
    Epson
    4 / 5
  2. 2nd
    Canon
    3.9 / 5
  3. 3rd
    Konica Minolta
    3.7 / 5
  4. 4th
    Ricoh Imaging
    3.6 / 5
  5. 5th
    Ricoh USA
    3.1 / 5
  6. 6th
    Xerox Corporation
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Epson80
2Canon78
3Konica Minolta75
4Ricoh Imaging73
5Ricoh USA63
6Xerox Corporation53
Overall Culture Score Comparison

Ricoh USA Ranks 5th in Overall Culture Score

328 Employees rate Ricoh USA's Overall Culture a 55/100, which ranks it 5th against its competitors, below Xerox Corporation. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Epson
    71 / 100
  2. 2nd
    Konica Minolta
    68 / 100
  3. 3rd
    Canon
    65 / 100
  4. 4th
    Xerox Corporation
    55 / 100
  5. 5th
    Ricoh USA
    55 / 100
  6. 6th
    Ricoh Imaging
    49 / 100
Overall Culture Score Comparison
RankCompany Score
1Epson71
2Konica Minolta68
3Canon65
4Xerox Corporation55
5Ricoh USA55
6Ricoh Imaging49
eNPS Comparison

Ricoh USA Ranks 4th in Employee Net Promoter Score

255 Employees rate Ricoh USA's Employee Net Promoter Score a -30, which ranks it 4th against its competitors, below Canon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Ricoh USA to a friend?”.

  1. 1st
    Epson
    15
  2. 2nd
    Konica Minolta
    -1
  3. 3rd
    Canon
    -4
  4. 4th
    Ricoh USA
    -30
  5. 5th
    Ricoh Imaging
    -34
  6. 6th
    Xerox Corporation
    -51
eNPS Comparison
RankCompany eNPS
1Epson15
2Konica Minolta-1
3Canon-4
4Ricoh USA-30
5Ricoh Imaging-34
6Xerox Corporation-51
Gender Score Comparison

Ricoh USA Ranks 2nd in Gender Score

24 Employees rate Ricoh USA's Gender Score a 62/100, which ranks it 2nd against its competitors, below Konica Minolta. The Gender Score tracks how positively women rate their experience at Ricoh USA.

  1. 1st
    Konica Minolta
    67 / 100
  2. 2nd
    Ricoh USA
    62 / 100
  3. 3rd
    Xerox Corporation
    58 / 100
  4. 4th
    Canon
    57 / 100
Gender Score Comparison
RankCompany Score
1Konica Minolta67
2Ricoh USA62
3Xerox Corporation58
4Canon57
Diversity Score Comparison

Ricoh USA Ranks 3rd in Diversity Score

35 Employees rate Ricoh USA's Diversity Score a 60/100, which ranks it 3rd against its competitors, below Canon. The Diversity Score tracks how positively diverse employees rate their experience at Ricoh USA.

  1. 1st
    TIED
    Konica Minolta
    64 / 100
  2. 1st
    TIED
    Canon
    64 / 100
  3. 3rd
    Ricoh USA
    60 / 100
  4. 4th
    Xerox Corporation
    59 / 100
Diversity Score Comparison
RankCompany Score
1Konica Minolta64
1Canon64
3Ricoh USA60
4Xerox Corporation59
×
Rate your company