Ricoh USA Claimed Company

EMPLOYEE PARTICIPANTS: 337

TOTAL RATINGS: 3284

Xerox Corporation Claimed Company

EMPLOYEE PARTICIPANTS: 406

TOTAL RATINGS: 5242

Ricoh USA vs Xerox Corporation

Compare Ricoh USA versus Xerox Corporation for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 337 employees and customers of Ricoh USA and 406 employees and customers of Xerox Corporation.

Ricoh USA

Ricoh USA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ricoh USA. Their current valuation is $8.01B.

Xerox Corporation

Xerox Corporation's brand is ranked #169 in the list of Global Top 1000 Brands, as rated by customers of Xerox Corporation. Their current market cap is $4.85B.

3.2/5

Product Quality

3.2/5

Pricing

3/5

3.1/5

Customer Service

2.7/5

-14

NPS Score

41%	Promoters
4%	Passive
55%	Detractors

NPS Score

44%	Promoters
14%	Passive
42%	Detractors

Net Promoter Score
Winner by 16

See how Ricoh USA compares to its competitors

See how Xerox Corporation compares to its competitors

Working at Ricoh USA vs Working at Xerox Corporation

57 / 100

CEO Rating
Winner by 10%

John Visentin

47 / 100

CEO Rating

Ricoh USA

Ricoh USA doesn't have enough ratings to calculate the Team Culture Ratings.

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Xerox Corporation

Employees at Xerox Corporation rate their CEO, John Visentin, 47/100. This score is 10% lower than the scores of Ricoh USA's CEO, Joji Tokunaga. Employees in the Admin and Marketing departments rate John Visentin the highest.

CEO Score 57

CEO Score

CEO Score 47

Overall Culture 55

Overall Culture

Overall Culture 54

-32

eNPS

-51

Gender Score 62

Gender Score

Gender Score 58

Diversity Score 60

Diversity Score

Diversity Score 59

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 47

Professional Dev. 36

Professional Dev.

Professional Dev. 48

Overall Culture at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Overall Culture a 55/100, with Marketing and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Overall Culture a /100, with Finance and Product as the two departments that rate their experience the highest.

Ricoh USA55
Xerox Corporation54

Employee Net Promoter Score at Ricoh USA vs Xerox Corporation

-32

eNPS

Ricoh USA

71 Promoters 27%

36 Passives 14%

153 Detractors 59%

Employee Net Promoter Score
Winner by 19%

-51

eNPS

Xerox Corporation

54 Promoters 16%

56 Passives 17%

224 Detractors 67%

Ricoh USA
Xerox Corporation-51

Gender Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Gender Score a 62/100, with Operations and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Gender Score a /100, with Admin and Engineering as the two departments that rate their experience the highest.

Ricoh USA62
Xerox Corporation

Diversity Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Diversity Score a 60/100, with Sales and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Ricoh USA60
Xerox Corporation

Perk and Benefits Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Perk and Benefits Score a 59/100, with Marketing and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Perk and Benefits Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

Ricoh USA
Xerox Corporation47

Professional Development Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Professional Development Score a 36/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Professional Development Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 12%

Ricoh USA
Xerox Corporation47

Leadership Culture Ratings vs Xerox Corporation

Ricoh USA

54 / 100

Leadership Culture Ratings vs Xerox Corporation
Winner by 2%

Xerox Corporation

52 / 100

Ricoh USA rates % higher than Xerox Corporation on Leadership Culture Ratings vs Xerox Corporation Ratings based on looking at 1893 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of the job your executive team is doing at your company?".

Ricoh USA
Xerox Corporation52

Compensation Culture Ratings vs Xerox Corporation

Ricoh USA

50 / 100

Compensation Culture Ratings vs Xerox Corporation
Winner by 4%

Xerox Corporation

46 / 100

Ricoh USA rates % higher than Xerox Corporation on Compensation Culture Ratings vs Xerox Corporation Ratings based on looking at 1308 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

Ricoh USA
Xerox Corporation46

Team Culture Ratings vs Xerox Corporation

Ricoh USA rates % lower than Xerox Corporation on Team Culture Ratings vs Xerox Corporation Ratings based on looking at 1144 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Ricoh USA
Xerox Corporation66

Environment Culture Ratings vs Xerox Corporation

Tied

Ricoh USA tied with Xerox Corporation on Environment Culture Ratings vs Xerox Corporation Ratings based on looking at 1162 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

Ricoh USA
Xerox Corporation61

Sentiment Culture Ratings vs Xerox Corporation

Ricoh USA

56 / 100

Sentiment Culture Ratings vs Xerox Corporation
Winner by 4%

Xerox Corporation

52 / 100

Ricoh USA rates % higher than Xerox Corporation on Sentiment Culture Ratings vs Xerox Corporation Ratings based on looking at 1376 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Ricoh USA56
Xerox Corporation52