Ricoh USA Claimed Company

EMPLOYEE PARTICIPANTS: 335

TOTAL RATINGS: 3280

Xerox Corporation Claimed Company

EMPLOYEE PARTICIPANTS: 404

TOTAL RATINGS: 5237

Ricoh USA vs Xerox Corporation

Compare Ricoh USA versus Xerox Corporation for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 335 employees and customers of Ricoh USA and 404 employees and customers of Xerox Corporation.

Ricoh USA

Ricoh USA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ricoh USA. Their current valuation is $8.01B.

Xerox Corporation

Xerox Corporation's brand is ranked #169 in the list of Global Top 1000 Brands, as rated by customers of Xerox Corporation. Their current market cap is $4.85B.

3.2/5

Product Quality

3.2/5

Pricing

2.9/5

3.1/5

Customer Service

2.6/5

-14

NPS Score

41%	Promoters
4%	Passive
55%	Detractors

NPS Score

44%	Promoters
14%	Passive
42%	Detractors

Net Promoter Score
Winner by 16

See how Ricoh USA compares to its competitors

See how Xerox Corporation compares to its competitors

Working at Ricoh USA vs Working at Xerox Corporation

58 / 100

CEO Rating
Winner by 11%

John Visentin

47 / 100

CEO Rating

Ricoh USA

Ricoh USA doesn't have enough ratings to calculate the Team Culture Ratings.

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Xerox Corporation

Employees at Xerox Corporation rate their CEO, John Visentin, 47/100. This score is 11% lower than the scores of Ricoh USA's CEO, Joji Tokunaga. Employees in the Admin and Marketing departments rate John Visentin the highest.

CEO Score 58

CEO Score

CEO Score 47

Overall Culture 55

Overall Culture

Overall Culture 54

-32

eNPS

-51

Gender Score 62

Gender Score

Gender Score 58

Diversity Score 60

Diversity Score

Diversity Score 59

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 47

Professional Dev. 36

Professional Dev.

Professional Dev. 48

Overall Culture at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Overall Culture a 55/100, with Marketing and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Overall Culture a /100, with Finance and Product as the two departments that rate their experience the highest.

Ricoh USA55
Xerox Corporation

Employee Net Promoter Score at Ricoh USA vs Xerox Corporation

-32

eNPS

Ricoh USA

71 Promoters 27%

36 Passives 14%

152 Detractors 59%

Employee Net Promoter Score
Winner by 19%

-51

eNPS

Xerox Corporation

54 Promoters 16%

56 Passives 17%

222 Detractors 67%

Ricoh USA-32
Xerox Corporation

Gender Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Gender Score a 62/100, with Operations and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Gender Score a /100, with Admin and Engineering as the two departments that rate their experience the highest.

Ricoh USA62
Xerox Corporation

Diversity Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Diversity Score a 60/100, with Sales and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Ricoh USA60
Xerox Corporation

Perk and Benefits Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Perk and Benefits Score a 59/100, with Marketing and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Perk and Benefits Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

Ricoh USA
Xerox Corporation47

Professional Development Score at Ricoh USA vs Xerox Corporation

/ 100

Ricoh USA

Employees at Ricoh USA rate their Professional Development Score a 36/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

Xerox Corporation

Employees at Xerox Corporation rate their Professional Development Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 12%

Ricoh USA
Xerox Corporation47

Leadership Culture Ratings vs Xerox Corporation

Ricoh USA

54 / 100

Leadership Culture Ratings vs Xerox Corporation
Winner by 2%

Xerox Corporation

52 / 100

Ricoh USA rates % higher than Xerox Corporation on Leadership Culture Ratings vs Xerox Corporation Ratings based on looking at 1891 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Does your manager seem to care about you as a person?".

Ricoh USA54
Xerox Corporation

Compensation Culture Ratings vs Xerox Corporation

Ricoh USA

50 / 100

Compensation Culture Ratings vs Xerox Corporation
Winner by 4%

Xerox Corporation

46 / 100

Ricoh USA rates % higher than Xerox Corporation on Compensation Culture Ratings vs Xerox Corporation Ratings based on looking at 1308 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

Ricoh USA
Xerox Corporation46

Team Culture Ratings vs Xerox Corporation

Ricoh USA rates % lower than Xerox Corporation on Team Culture Ratings vs Xerox Corporation Ratings based on looking at 1144 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Ricoh USA
Xerox Corporation66

Environment Culture Ratings vs Xerox Corporation

Tied

Ricoh USA tied with Xerox Corporation on Environment Culture Ratings vs Xerox Corporation Ratings based on looking at 1162 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

Ricoh USA
Xerox Corporation61

Sentiment Culture Ratings vs Xerox Corporation

Ricoh USA

56 / 100

Sentiment Culture Ratings vs Xerox Corporation
Winner by 4%

Xerox Corporation

52 / 100

Ricoh USA rates % higher than Xerox Corporation on Sentiment Culture Ratings vs Xerox Corporation Ratings based on looking at 1372 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Ricoh USA56
Xerox Corporation