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Xerox Corporation is

Ranked

#42

Tech Brands

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Xerox Corporation

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Xerox Corporation

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Xerox Corporation is ranked #42 in Tech Brands

About Xerox Corporation's Brand

American global corporation that sells print and digital document solutions, services and document technology products in more than 160 countries Xerox Corporation’s brand is ranked #169 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Xerox Corporation. When compared to other organizations within the Tech industry, Xerox Corporation is ranked #42. Among its major competitors, Xerox Corporation is ranked in 4th place for NPS while HPE is 1st, and Dell Technologies is 2nd. Overall, Xerox Corporation has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $4.85B

Brand at a Glance

75%

Customer Loyalty

3.2/5

Product Quality

3/5

Pricing

2.6/5

Customer Service

Xerox Corporation Ranking

^#169 in Global Best Brands
^#42 in Tech
^#3 / 4 of its competitors

Xerox Corporation NPS

Xerox Corporation's Net Promoter Score (NPS) is a 1 with 43% Promoters, 15% Passives, and 42% Detractors. Net Promoter Score tracks whether Xerox Corporation's customers would recommend using the product based on a scale of -100 to 100.

Xerox Corporation Overall NPS

NPS

43%	Promoters
15%	Passives
42%	Detractors

Xerox Corporation NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2024 -3	Feb 2024	-3
Mar 2024 -3	Mar 2024	-3
Apr 2024 -5	Apr 2024	-5
May 2024 -3	May 2024	-3
Sep 2024 -5	Sep 2024	-5
Oct 2024 -3	Oct 2024	-3
Nov 2024 -2	Nov 2024	-2
Dec 2024 0	Dec 2024	0
Jan 2025 1	Jan 2025	1
Apr 2025 1	Apr 2025	1
Jul 2025 3	Jul 2025	3
Oct 2025 1	Oct 2025	1

How Other Brands Compare

Xerox Corporation is ranked third for NPS among its competitors. Dell Technologies and Lenovo come in first and second, with HP Inc. coming in at #4. Among those competitors, it is the lowest valued company behind Dell Technologies.

	Xerox Corporation	Dell Technologies	HP Inc.	Lenovo
Global Ranking	#169	#121	#180	#211
NPS	1	17	0	13
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$4.85B	$58.48B	$39.95B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Xerox Corporation NPS by Gender

Female customers rated Xerox Corporation's NPS 21 points higher than Male customers.

Male

-41

Xerox Corporation's NPS was rated -41 by Male customers on Comparably.

28%

Promoters

Passives

69%

Detractors

Female

-20

Xerox Corporation's NPS was rated -20 by Female customers on Comparably.

33%

Promoters

14%

Passives

53%

Detractors

Xerox Corporation NPS by Ethnicity

Xerox Corporation's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -66	Caucasian	-66
Asian or Pacific Islander 34	Asian or Pacific Islander	34
Other 0	Other	0

Xerox Corporation NPS by Age

Xerox Corporation's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

100

Summary

Age

Promoters

Passives

Detractors

18-25

80%

20%

26-30

50%

31-35

25%

50%

41-45

25%

75%

46-50

25%

50%

51-55

11%

78%

56-60

29%

71%

61-65

100%

66+

25%

75%

Xerox Corporation NPS by Usage

Xerox Corporation's NPS was rated the highest by customers who have used Xerox Corporation's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 11	Less than 1 Year	11
1 to 2 Years 49	1 to 2 Years	49
2 to 5 Years -33	2 to 5 Years	-33
5 to 10 Years 6	5 to 10 Years	6
Over 10 Years -52	Over 10 Years	-52

Xerox Corporation NPS vs. Competitors

Compared to its competitors, Xerox Corporation's NPS is rated right above HP Inc., and is preceded by Lenovo.

COMPANY		NPS Score
	HPE	20
	Dell Technologies	17
	Lenovo	13
	Xerox Corporation	1
	HP Inc.	0

Xerox Corporation NPS vs Companies in Tech

In the Tech industry, Xerox Corporation's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Xerox Corporation	1

Xerox Corporation Customer Reviews

Out of the 15 Xerox Corporation customer reviews 4 were positive and 11 were constructive. Xerox Corporation customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Xerox Corporation Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of Xerox Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

75%

25%

Xerox Corporation Customer Loyalty Score by Gender

Male customers rated Xerox Corporation's Customer Loyalty score 5% higher than Female customers.

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Male

75%

Yes

Female

70%

Yes

Xerox Corporation Customer Loyalty Score by Ethnicity

Xerox Corporation's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

Asian or Pacific Islander

out of 100

Other

Xerox Corporation Customer Loyalty Score by Age

Xerox Corporation's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Xerox Corporation.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 64%	18-25	64%
26-30 85%	26-30	85%
31-35 33%	31-35	33%
41-45 100%	41-45	100%
46-50 66%	46-50	66%
51-55 70%	51-55	70%
56-60 87%	56-60	87%
61-65 55%	61-65	55%
66+ 100%	66+	100%

Xerox Corporation Customer Loyalty Score by Usage

Xerox Corporation's Customer Loyalty score was rated the highest by customers who have used Xerox Corporation's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	78%
1 to 2 Years	70%
2 to 5 Years	40%
5 to 10 Years	64%
Over 10 Years	88%

Xerox Corporation Customer Loyalty Score by Industry

Xerox Corporation's Customer Loyalty score was rated the highest by Legal industry customers, and the lowest by Printing industry customers.

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Tech	79%
Business and Consumer Services	82%
Legal	100%
Printing	78%
Real Estate	100%

Xerox Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Xerox Corporation's Customer Loyalty score is rated right above HP Inc., and is preceded by Lenovo.

COMPANY		Customer Loyalty Score
	HPE	79%
	Dell Technologies	78%
	Lenovo	75%
	Xerox Corporation	75%
	HP Inc.	73%

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Customer Loyalty for Other Tech Brands

In the Tech industry, Xerox Corporation's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	Xerox Corporation	75%

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Xerox Corporation Product Quality

3.2/5

Xerox Corporation has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.

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Xerox Corporation Product Information

Xerox Corporation serves markets in the United States. Xerox Corporation supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.

Xerox Corporation’s product quality score is a 3.2 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Xerox Corporation's product the highest. Reviewers from the Real Estate industry rated Xerox Corporation the lowest at 2.8.

Website: http://www.xerox.com

Company Size: 10,000+ Employees

Industry

Tech

Business Services

Enterprise

Hardware and Devices

Languages Supported

English

French

German

Portuguese

Spanish

Italian

Product Type

Document Management Software

Digital Asset Management Software

Content Management System (CMS) Software

Enterprise Content Management Software

Quick Insights into Xerox Corporation Product Quality

Xerox Corporation's Product Quality score was rated highest by customers from the Education industry, and rated lowest by customers from the Printing industry.

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Ranked Xerox Corporation Product Quality the Highest

Education	4.6
18-25	4.4
1 to 2 Years	4.1

Ranked Xerox Corporation Product Quality the Lowest

Caucasian	2.2
46-50	1.9
Printing	1.5

Xerox Corporation Product Quality Score by Gender

Female customers rated Xerox Corporation's Product Quality score 0.5 stars higher than Male customers.

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Male

2.5/5

Female

3/5

Xerox Corporation Product Quality Score by Ethnicity

Xerox Corporation's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.2	Caucasian	2.2
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 3	Other	3

Xerox Corporation Product Quality Score by Age

Xerox Corporation's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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Summary	Age	Score
18-25 4.4	18-25	4.4
26-30 3.3	26-30	3.3
31-35 2.5	31-35	2.5
41-45 2.6	41-45	2.6
46-50 1.9	46-50	1.9
51-55 2.1	51-55	2.1
56-60 2.5	56-60	2.5
61-65 2.5	61-65	2.5
66+ 3	66+	3

Xerox Corporation Product Quality Score by Usage

Xerox Corporation's Product Quality score was rated the highest by customers who have used Xerox Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3.3
1 to 2 Years	4.1
2 to 5 Years	2.7
5 to 10 Years	2.3
Over 10 Years	2.7

Xerox Corporation Product Quality Score by Industry

Xerox Corporation's Product Quality score was rated the highest by Education industry customers, and the lowest by Printing industry customers.

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Tech	3.7
Accounting	2.6
Banking and Financial Services	4.3
Biotech and Pharmaceuticals	3
Business and Consumer Services	4.1
Education	4.6
Healthcare, Hospitals and Medicine	3.1
Legal	1.5
Printing	1.5
Real Estate	2.8
Government & Legal	3

Xerox Corporation Product Quality vs. Competitors

Compared to its competitors, Xerox Corporation's Product Quality score is rated right above HP Inc., and is preceded by Dell Technologies.

COMPANY		Product Quality Score
	HPE	3.9/5
	Lenovo	3.6/5
	Dell Technologies	3.5/5
	Xerox Corporation	3.2/5
	HP Inc.	3.2/5

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Product Quality for Other Tech Brands

In the Tech industry, Xerox Corporation's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	Xerox Corporation	3.2/5

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Xerox Corporation Pricing

Xerox Corporation ROI & Value For Money

3/5

Xerox Corporation has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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Xerox Corporation Pricing Plans

Xerox Corporation has a pricing structure that accommodates small, medium, and large businesses. Starting from $2000/month, Xerox Corporation uses a subscription model.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Legal industry think that they had the lowest ROI from Xerox Corporation.

Who Uses Xerox Corporation?

Small Businesses

Medium Businesses

Large Enterprises

Quick Insights into Xerox Corporation ROI

Xerox Corporation's ROI score was rated highest by customers ages 18-25, and rated lowest by customers from the Real Estate industry.

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Ranked Xerox Corporation ROI the Highest

18-25	4
Education	4
1 to 2 Years	3.8

Ranked Xerox Corporation ROI the Lowest

51-55	1.7
5 to 10 Years	1.6
Real Estate	1.5

Xerox Corporation ROI Score by Gender

Female customers rated Xerox Corporation's ROI score 0.4 stars higher than Male customers.

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Male

2.3/5

Female

2.7/5

Xerox Corporation ROI Score by Ethnicity

Xerox Corporation's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 1.9	Caucasian	1.9
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Other 2.9	Other	2.9

Xerox Corporation ROI Score by Age

Xerox Corporation's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 4	18-25	4
26-30 2.6	26-30	2.6
31-35 2.4	31-35	2.4
41-45 2.2	41-45	2.2
46-50 2.5	46-50	2.5
51-55 1.7	51-55	1.7
56-60 2.4	56-60	2.4
61-65 2.6	61-65	2.6
66+ 2.1	66+	2.1

Xerox Corporation ROI Score by Usage

Xerox Corporation's ROI score was rated the highest by customers who have used Xerox Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	2.8
1 to 2 Years	3.8
2 to 5 Years	2.3
5 to 10 Years	1.6
Over 10 Years	2.2

Xerox Corporation ROI Score by Industry

Xerox Corporation's ROI score was rated the highest by Education industry customers, and the lowest by Real Estate industry customers.

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Tech	3.2
Accounting	3.7
Business and Consumer Services	3.6
Education	4
Legal	1.5
Printing	1.5
Real Estate	1.5

Xerox Corporation Pricing vs. Competitors

Compared to its competitors, Xerox Corporation's ROI score is rated right below HP Inc..

COMPANY		Pricing Score
	HPE	3.6/5
	Dell Technologies	3.5/5
	Lenovo	3.5/5
	HP Inc.	3.1/5
	Xerox Corporation	3/5

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ROI for Other Tech Brands

In the Tech industry, Xerox Corporation's ROI score is rated right below ROBLOX.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5
	Xerox Corporation	3/5

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Xerox Corporation Customer Satisfaction (CSAT)

Xerox Corporation Customer Satisfaction (CSAT) Score

49 / 100

Xerox Corporation has an overall Customer Satisfaction score of 49 rated by its users and customers.

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Very Satisfied	30%
Satisfied	19%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	13%
Very Dissatisfied	33%

Very Satisfied

30%

Satisfied

19%

Neither Satisfied nor Dissatisfied

Dissatisfied

13%

Very Dissatisfied

33%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Xerox Corporation Customer Satisfaction

Xerox Corporation's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Printing industry.

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Ranked Xerox Corporation Customer Satisfaction the Highest

18-25	100%
1 to 2 Years	85%
Business and Consumer Services	75%

Ranked Xerox Corporation Customer Satisfaction the Lowest

Caucasian	15%
5 to 10 Years	0%
Printing	0%

Xerox Corporation Customer Satisfaction Score by Gender

Female customers rated Xerox Corporation's Customer Satisfaction score 13 points higher than Male customers.

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32 / 100

Male

	Very Satisfied	28%
	Satisfied	4%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	12%
	Very Dissatisfied	52%

45 / 100

Female

	Very Satisfied	36%
	Satisfied	9%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	18%
	Very Dissatisfied	37%

Xerox Corporation Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Xerox Corporation's Customer Satisfaction (CSAT) score was rated 15% according to Caucasian users and customers.

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15 / 100

Very Satisfied	15%
Satisfied	0%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	20%
Very Dissatisfied	60%

Very Satisfied

15%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

60%

CSAT according to Asian or Pacific Islander

Xerox Corporation's Customer Satisfaction (CSAT) score was rated 60% according to Asian or Pacific Islander users and customers.

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60 / 100

Very Satisfied	60%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	20%
Very Dissatisfied	20%

Very Satisfied

60%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

20%

CSAT according to Other

Xerox Corporation's Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.

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60 / 100

Very Satisfied	50%
Satisfied	10%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	40%

Very Satisfied

50%

Satisfied

10%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

40%

Xerox Corporation Customer Satisfaction Score by Age

Xerox Corporation's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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100

Breakdown

Age

Score

18-25

100%

31-35

50%

41-45

25%

46-50

20%

51-55

25%

56-60

29%

66+

25%

Xerox Corporation Customer Satisfaction Score by Usage

Xerox Corporation's Customer Satisfaction score was rated the highest by customers who have used Xerox Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	40
1 to 2 Years	85
2 to 5 Years	0
5 to 10 Years	0
Over 10 Years	30

Xerox Corporation Customer Satisfaction Score by Industry

Xerox Corporation's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Printing industry customers.

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Tech	60
Business and Consumer Services	75
Legal	0
Printing	0

Xerox Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Xerox Corporation's Customer Satisfaction score is rated right below HP Inc..

COMPANY		Customer Satisfaction (CSAT) Score
	HPE	78%
	Lenovo	71%
	Dell Technologies	68%
	HP Inc.	53%
	Xerox Corporation	49%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Xerox Corporation's Customer Satisfaction score is rated right below Peloton.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	64%
	Xerox Corporation	49%

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Xerox Corporation Customer Service

2.6/5

Xerox Corporation has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.

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About Xerox Corporation's Customer Service

Address

45 Glover Ave PO Box 4505, Norwalk, CT 06856

Website

http://www.xerox.com

Phone Number

9724202354

Quick Insights into Xerox Corporation Customer Service

Xerox Corporation's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Real Estate industry.

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Ranked Xerox Corporation Customer Service the Highest

18-25	4.3
1 to 2 Years	4
Business and Consumer Services	3.6

Ranked Xerox Corporation Customer Service the Lowest

5 to 10 Years	1.5
51-55	1.5
Real Estate	1.5

Xerox Corporation Customer Service Score by Gender

Female customers rated Xerox Corporation's Customer Service score 0.5 stars higher than Male customers.

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Male

2.1/5

Female

2.6/5

Xerox Corporation Customer Service Score by Ethnicity

Xerox Corporation's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 1.6	Caucasian	1.6
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Other 2.7	Other	2.7

Xerox Corporation Customer Service Score by Age

Xerox Corporation's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 4.3	18-25	4.3
26-30 2.7	26-30	2.7
31-35 2.1	31-35	2.1
41-45 1.7	41-45	1.7
46-50 2.2	46-50	2.2
51-55 1.5	51-55	1.5
56-60 2.2	56-60	2.2
61-65 2	61-65	2
66+ 1.9	66+	1.9

Xerox Corporation Customer Service Score by Usage

Xerox Corporation's Customer Service score was rated the highest by customers who have used Xerox Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	2.9
1 to 2 Years	4
2 to 5 Years	1.9
5 to 10 Years	1.5
Over 10 Years	2

Xerox Corporation Customer Service Score by Industry

Xerox Corporation's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Real Estate industry customers.

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Tech	2.9
Business and Consumer Services	3.6
Legal	1.5
Printing	1.5
Real Estate	1.5

Xerox Corporation Customer Service vs. Competitors

Compared to its competitors, Xerox Corporation's Customer Service score is rated right below HP Inc..

COMPANY		Customer Service Score
	HPE	3.7/5
	Dell Technologies	3.4/5
	Lenovo	3.4/5
	HP Inc.	3/5
	Xerox Corporation	2.6/5

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Customer Service for Other Tech Brands

In the Tech industry, Xerox Corporation's Customer Service score is rated right below ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5
	Xerox Corporation	2.6/5

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Xerox Corporation as an Employer

2.5/5

Xerox Corporation has a 2.5/5 stars for its overall company culture rated by their employees

bottom

CEO of Xerox Corporation

John Visentin

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Xerox Corporation scored a 1 for Net Promoter Score and a -51 for Employee Net Promoter Score. NPS gauges how likely a customer of Xerox Corporation would recommend the brand to a friend. ENPS measures how likely Xerox Corporation employees would recommend working at Xerox Corporation to a friend.

Net Promoter Score

NPS Score

43%	Promoters
15%	Passive
42%	Detractors

Employee Net Promoter Score

-51

eNPS Score

16%	Promoters
17%	Passive
67%	Detractors

Global Ranking Snapshot

Xerox Corporation is ranked #169 in the Global Top 100 Brands. It ranks just behind Abbott and just ahead of Hyatt.

RANK			INDUSTRY
167	Western Digital Corporation	David Goeckeler	Consumer Goods
168	Abbott	Robert Ford	Health and Wellness
169	Xerox Corporation	John Visentin	Tech
170	Hyatt	Mark Hoplamazian	Travel and Hospitality
171	Caterpillar Inc.	Jim Umpleby	Energy and Manufacturing
172	WebMD	Steven Zatz	Health and Wellness
173	Oracle	Safra Catz	Tech

Tech Ranking Snapshot

Xerox Corporation is ranked #42 in the Tech Industry. It ranks just behind Western Digital Corporation and just ahead of Oracle.

RANK		Location
40	Sonos	Santa Barbara, CA
41	Western Digital Corporation	Irvine, CA
42	Xerox Corporation	Norwalk, CT
43	Oracle	Redwood Estates, CA
44	HP Inc.	Palo Alto, CA
45	Dyson	Chicago, IL
46	Instacart	San Francisco, CA