Rooster Teeth NPS & Customer Reviews | Comparably
Rooster Teeth is
Ranked
#56
in
Global Top 100 Brands
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Rooster Teeth is ranked #56 in Global Top 100 Brands

Awards & Recognition

  • Top 100 Brands 2021

About Rooster Teeth's Brand

Creator of online media content such as Red vs. Blue, Immersion, Achievement Hunter, the Rooster Teeth podcast, RWBY, and more. Rooster Teeth’s brand is ranked #56 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of Rooster Teeth. When compared to other organizations within the Media and Entertainment industry, Rooster Teeth is ranked #10. Among its major competitors, Rooster Teeth is ranked in 2nd place for NPS while Legendary Entertainment is 1st, and Jukin Media is 3rd.

Brand at a Glance

74%
Customer Loyalty
2.7/5
Product Quality
3.4/5
Pricing
2.7/5
Customer Service

Rooster Teeth Ranking

Rooster Teeth NPS

Rooster Teeth's Net Promoter Score (NPS) is a -1 with 41% Promoters, 17% Passives, and 42% Detractors. Net Promoter Score tracks whether Rooster Teeth's customers would recommend using the product based on a scale of -100 to 100.

Rooster Teeth Overall NPS

-1
NPS
41%Promoters
17%Passives
42%Detractors
Rooster Teeth Overall NPS

Rooster Teeth NPS Trend

-100
-50
0
50
100
Jan 2024
10
Jan 202410
Mar 2024
8
Mar 20248
Apr 2024
16
Apr 202416
May 2024
6
May 20246
Aug 2024
13
Aug 202413
Sep 2024
6
Sep 20246
Oct 2024
-6
Oct 2024-6
Dec 2024
0
Dec 20240
Feb 2025
-4
Feb 2025-4
May 2025
-1
May 2025-1
Jun 2025
-4
Jun 2025-4
Jan 2026
-1
Jan 2026-1

How Other Brands Compare

Rooster Teeth is ranked second for NPS among its competitors. Legendary Entertainment and Jukin Media come in first and third, with Alcance Media Group coming in at #4.

Rooster Teeth's Logo
Rooster Teeth
Legendary Entertainment's Logo
Legendary Entertainment
Jukin Media's Logo
Jukin Media
Alcance Media Group's Logo
Alcance Media Group
Global Ranking#56#-#-#-
NPS-18-39-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Rooster Teeth NPS vs. Competitors

Compared to its competitors, Rooster Teeth's NPS is rated right above Jukin Media, and is preceded by Legendary Entertainment.

Rooster Teeth NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Rooster Teeth's NPS is rated right below Instagram.

Rooster Teeth Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Rooster Teeth users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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74
74%
26
26%
Rooster Teeth Customer Loyalty

Rooster Teeth Customer Loyalty vs. Competitors

Compared to its competitors, Rooster Teeth's Customer Loyalty score is rated right above Legendary Entertainment.

COMPANYCustomer Loyalty Score
Rooster Teeth74%
Legendary Entertainment65%
Jukin Media58%

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Rooster Teeth's Customer Loyalty score is rated right below The Walt Disney Company.

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Apple's Logo
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Rooster Teeth Product Quality

2.7/5

Rooster Teeth has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.

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Rooster Teeth Product Information

Rooster Teeth’s product quality score is a 2.7 out of 5 as rated by its users and customers.

Website
https://roosterteeth.com/
Company Size
201-500 Employees

Industry

Media and Entertainment

Rooster Teeth Product Quality vs. Competitors

Compared to its competitors, Rooster Teeth's Product Quality score is rated right below Jukin Media.

COMPANYProduct Quality Score
Legendary Entertainment3.5/5
Jukin Media3/5
Rooster Teeth2.7/5

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Rooster Teeth's Product Quality score is rated right below Instagram.

COMPANYProduct Quality Score
Nintendo4.4/5
Apple4.3/5
Netflix4.2/5
Spotify4.2/5
The Walt Disney Company4.1/5
Rockstar Games4.1/5
ROBLOX4/5
Instagram3.7/5
Rooster Teeth2.7/5

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Rooster Teeth Pricing

Rooster Teeth ROI & Value For Money

3.4/5

Rooster Teeth has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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Rooster Teeth Pricing vs. Competitors

Compared to its competitors, Rooster Teeth's ROI score is rated right above Jukin Media, and is preceded by Legendary Entertainment.

COMPANYPricing Score
Legendary Entertainment3.4/5
Rooster Teeth3.4/5
Jukin Media2.9/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Rooster Teeth's ROI score is rated right below Instagram.

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Rooster Teeth Customer Satisfaction (CSAT)

Rooster Teeth Customer Satisfaction (CSAT) Score

50 / 100

Rooster Teeth has an overall Customer Satisfaction score of 50 rated by its users and customers.

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Very Satisfied38%
Satisfied12%
Neither Satisfied nor Dissatisfied25%
Dissatisfied0%
Very Dissatisfied25%
Very Satisfied
38%
Satisfied
12%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Rooster Teeth Customer Satisfaction vs. Competitors

Compared to its competitors, Rooster Teeth's Customer Satisfaction score is rated right above Jukin Media, and is preceded by Legendary Entertainment.

COMPANYCustomer Satisfaction (CSAT) Score
Legendary Entertainment67%
Rooster Teeth50%
Jukin Media50%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Rooster Teeth's Customer Satisfaction score is rated right below Instagram.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo88%
Netflix85%
Apple85%
Spotify85%
The Walt Disney Company77%
Rockstar Games76%
ROBLOX73%
Instagram61%
Rooster Teeth50%

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Rooster Teeth Customer Service

2.7/5

Rooster Teeth has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.

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About Rooster Teeth's Customer Service

Address

1901 E 51st St, Austin, TX 78723


Website

https://roosterteeth.com/


Phone Number

(512) 684-5980

Rooster Teeth Customer Service vs. Competitors

Compared to its competitors, Rooster Teeth's Customer Service score is rated right below Jukin Media.

COMPANYCustomer Service Score
Legendary Entertainment3.4/5
Jukin Media2.8/5
Rooster Teeth2.7/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Rooster Teeth's Customer Service score is rated right below Instagram.

COMPANYCustomer Service Score
Apple4.2/5
The Walt Disney Company4.1/5
Nintendo4/5
Netflix4/5
Spotify4/5
Rockstar Games3.7/5
ROBLOX3.6/5
Instagram3.3/5
Rooster Teeth2.7/5

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Global Ranking Snapshot

Rooster Teeth is ranked #56 in the Global Top 100 Brands. It ranks just behind The Coca-Cola Company and just ahead of National Geographic.

RANKCOMPANYCEOINDUSTRY
54
Tiffany & Co  Tiffany & Co CEO
Anthony Ledru
Fashion and Beauty
55
The Coca-Cola Company  The Coca-Cola Company CEO
James Quincey
Food and Beverages
56
Rooster Teeth  Rooster Teeth CEO
Jordan Levin
Media and Entertainment
57
National Geographic  National Geographic CEO
Courteney Monroe
Media and Entertainment
58
adidas  adidas CEO
Kasper Rorsted
Fashion and Beauty
59
SEPHORA  SEPHORA CEO
Jean-Andre Rougeot
Retail
60
HBO  HBO CEO
Media and Entertainment

Media and Entertainment Ranking Snapshot

Rooster Teeth is ranked #10 in the Media and Entertainment Industry. It ranks just behind PlayStation and just ahead of National Geographic.

RANKCOMPANYLocation
8
Rockstar Games
New York City, NY
9
PlayStation
San Mateo, CA
10
Rooster Teeth
Austin, TX
11
National Geographic
Washington, DC
12
HBO
New York City, NY
13
Bungie
Bellevue, WA
14
YouTube
San Bruno, CA