Six Flags NPS & Customer Reviews | Comparably
Six Flags is
Ranked
#19
in
Media and Entertainment Brands
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Six Flags is ranked #19 in Media and Entertainment Brands

About Six Flags' Brand

Six Flags (1961) Entertainment Corporation is the world’s largest regional theme park company headquartered in Grand Prairie. Six Flags’s brand is ranked #116 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Six Flags. When compared to other organizations within the Media and Entertainment industry, Six Flags is ranked #19. Among its major competitors, Six Flags is ranked in 4th place for NPS while Wonderla Holidays is 1st, and Blueboard is 2nd. Overall, Six Flags has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $3.56B

Brand at a Glance

76%
Customer Loyalty
3.6/5
Product Quality
3.3/5
Pricing
3.5/5
Customer Service

Six Flags CMO

Six Flags Ranking

Six Flags NPS

Six Flags's Net Promoter Score (NPS) is a 15 with 50% Promoters, 15% Passives, and 35% Detractors. Net Promoter Score tracks whether Six Flags's customers would recommend using the product based on a scale of -100 to 100.

Six Flags Overall NPS

15
NPS
50%Promoters
15%Passives
35%Detractors
Six Flags Overall NPS

Six Flags NPS Trend

-100
-50
0
50
100
Jan 2025
12
Jan 202512
Feb 2025
12
Feb 202512
Mar 2025
11
Mar 202511
Apr 2025
13
Apr 202513
May 2025
11
May 202511
Jun 2025
13
Jun 202513
Jul 2025
11
Jul 202511
Aug 2025
13
Aug 202513
Sep 2025
13
Sep 202513
Oct 2025
15
Oct 202515
Nov 2025
15
Nov 202515
Jan 2026
15
Jan 202615

How Other Brands Compare

Six Flags is ranked #4 for NPS among its competitors. Wonderla Holidays and Blueboard come in first and second, with Cedar Fair coming in at third. Among those competitors, it is the third most valued company.

Six Flags' Logo
Six Flags
Cedar Fair's Logo
Cedar Fair
Wonderla Holidays' Logo
Wonderla Holidays
Blueboard's Logo
Blueboard
Global Ranking#116#-#-#-
NPS154410052
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies$3.56B$2.82B--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Six Flags NPS by Gender

Female customers rated Six Flags's NPS 40 points higher than Male customers.

Male

-43

Six Flags's NPS was rated -43 by Male customers on Comparably.

18%
Promoters
21%
Passives
61%
Detractors

Female

-3

Six Flags's NPS was rated -3 by Female customers on Comparably.

43%
Promoters
11%
Passives
46%
Detractors

Six Flags NPS by Ethnicity

Six Flags's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

-100
-50
0
50
100
Caucasian
-54
Caucasian-54
Hispanic or Latino
10
Hispanic or Latino10
African American/Black
40
African American/Black40
Asian or Pacific Islander
40
Asian or Pacific Islander40
Other
-31
Other-31

Six Flags NPS by Age

Six Flags's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

0
20
40
60
80
100
Promoters
35%
Passives
23%
Detractors
42%
18-2535%23%42%
Promoters
42%
Passives
29%
Detractors
29%
26-3042%29%29%
Promoters
50%
Passives
0%
Detractors
50%
31-3550%0%50%
Promoters
0%
Passives
0%
Detractors
100%
36-400%0%100%
Promoters
40%
Passives
0%
Detractors
60%
41-4540%0%60%
Promoters
33%
Passives
0%
Detractors
67%
46-5033%0%67%
Promoters
14%
Passives
0%
Detractors
86%
51-5514%0%86%
Promoters
0%
Passives
67%
Detractors
33%
56-600%67%33%
Promoters
33%
Passives
0%
Detractors
67%
66+33%0%67%

Six Flags NPS by Usage

Six Flags's NPS was rated the highest by customers who have used Six Flags's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-65
Less than 1 Year-65
1 to 2 Years
-51
1 to 2 Years-51
2 to 5 Years
0
2 to 5 Years0
5 to 10 Years
23
5 to 10 Years23
Over 10 Years
-16
Over 10 Years-16

Six Flags NPS vs. Competitors

Compared to its competitors, Six Flags's NPS is rated right below Cedar Fair.

Six Flags NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Six Flags's NPS is rated right below Instagram.

Six Flags Customer Reviews

Out of the 20 Six Flags customer reviews 13 were positive and 7 were constructive. Six Flags customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
The rides are the most thrilling I've been to.
What do you value most about this brand?
looking for great content and information
What do you value most about this brand?
SO GOOD BECAUSE SO GOOD
What do you value most about this brand?
Family oriented, and plenty of entertainment
What do you value most about this brand?
Today, their customer service was amazing!

Six Flags Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of Six Flags users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76
76%
24
24%
Six Flags Customer Loyalty

Six Flags Customer Loyalty Score by Gender

Female customers rated Six Flags's Customer Loyalty score 8% higher than Male customers.

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Male
65%
Yes
Female
73%
Yes

Six Flags Customer Loyalty Score by Ethnicity

Six Flags's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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55
out of 100
Caucasian
82
out of 100
Hispanic or Latino
46
out of 100
African American/Black
46
out of 100
Asian or Pacific Islander
86
out of 100
Other

Six Flags Customer Loyalty Score by Age

Six Flags's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

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0
20%
40%
60%
80%
100%
18-25
65%
18-2565%
26-30
49%
26-3049%
31-35
85%
31-3585%
36-40
40%
36-4040%
41-45
82%
41-4582%
46-50
55%
46-5055%
51-55
87%
51-5587%
56-60
100%
56-60100%
66+
70%
66+70%

Six Flags Customer Loyalty Score by Usage

Six Flags's Customer Loyalty score was rated the highest by customers who have used Six Flags's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
42%
1 to 2 Years
66%
2 to 5 Years
64%
5 to 10 Years
79%
Over 10 Years
81%

Six Flags Customer Loyalty Score by Industry

Six Flags's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.

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Tech
78%
Accounting
33%
Aerospace and Aviation
100%
Architecture and Planning
70%
Arts and Entertainment
80%
Education
70%
Healthcare, Hospitals and Medicine
70%
Hospitality
40%

Six Flags Customer Loyalty vs. Competitors

Compared to its competitors, Six Flags's Customer Loyalty score is rated right above Blueboard, and is preceded by Cedar Fair.

COMPANYCustomer Loyalty Score
Wonderla Holidays83%
Cedar Fair76%
Six Flags76%
Blueboard54%

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Six Flags' Logo
VS
Wonderla Holidays' Logo
Cedar Fair's Logo
Blueboard's Logo

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Six Flags's Customer Loyalty score is rated right below The Walt Disney Company.

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Six Flags' Logo
VS
ROBLOX's Logo
Nintendo's Logo
Netflix's Logo
Spotify's Logo
Apple's Logo
Instagram's Logo
Rockstar Games' Logo
The Walt Disney Company's Logo

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Six Flags Product Quality

3.6/5

Six Flags has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.

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Six Flags Product Information

Six Flags’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Six Flags's product the highest. Reviewers from the Education industry rated Six Flags the lowest at 2.

Website
https://www.sixflags.com/
Company Size
10,000+ Employees

Industry

Travel

Quick Insights into Six Flags Product Quality

Six Flags's Product Quality score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers ages 36-40.

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Ranked Six Flags Product Quality the Highest

Aerospace and Aviation
4.6
18-25
3.7
Asian or Pacific Islander
3.6

Ranked Six Flags Product Quality the Lowest

Less than 1 Year
2.6
Education
2
36-40
1.5

Six Flags Product Quality Score by Gender

Female customers rated Six Flags's Product Quality score 0.5 stars higher than Male customers.

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Male

2.7/5

Female

3.2/5

Six Flags Product Quality Score by Ethnicity

Six Flags's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
2.6
Caucasian2.6
Hispanic or Latino
3.4
Hispanic or Latino3.4
African American/Black
3
African American/Black3
Asian or Pacific Islander
3.6
Asian or Pacific Islander3.6
Other
2.9
Other2.9

Six Flags Product Quality Score by Age

Six Flags's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
3.7
18-253.7
26-30
2.3
26-302.3
31-35
3.3
31-353.3
36-40
1.5
36-401.5
41-45
3.1
41-453.1
46-50
1.9
46-501.9
51-55
2.8
51-552.8
56-60
2.3
56-602.3
66+
3
66+3

Six Flags Product Quality Score by Usage

Six Flags's Product Quality score was rated the highest by customers who have used Six Flags's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.6
1 to 2 Years
3.5
2 to 5 Years
2.8
5 to 10 Years
3.5
Over 10 Years
3

Six Flags Product Quality Score by Industry

Six Flags's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Education industry customers.

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Tech
2.9
Accounting
2.5
Aerospace and Aviation
4.6
Architecture and Planning
2.3
Arts and Entertainment
3.1
Education
2
Healthcare, Hospitals and Medicine
3.8
Hospitality
2.9

Six Flags Product Quality vs. Competitors

Compared to its competitors, Six Flags's Product Quality score is rated right above Cedar Fair, and is preceded by Wonderla Holidays.

COMPANYProduct Quality Score
Blueboard4.2/5
Wonderla Holidays3.8/5
Six Flags3.6/5
Cedar Fair3.5/5

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VS
Blueboard's Logo
Wonderla Holidays' Logo
Cedar Fair's Logo

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Six Flags's Product Quality score is rated right below Instagram.

COMPANYProduct Quality Score
Nintendo4.4/5
Apple4.3/5
Netflix4.2/5
Spotify4.2/5
The Walt Disney Company4.1/5
Rockstar Games4.1/5
ROBLOX4/5
Instagram3.7/5
Six Flags3.6/5

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Six Flags' Logo
VS
Nintendo's Logo
Apple's Logo
Netflix's Logo
Spotify's Logo
The Walt Disney Company's Logo
Rockstar Games' Logo
ROBLOX's Logo
Instagram's Logo

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Six Flags Pricing

Six Flags ROI & Value For Money

3.3/5

Six Flags has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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Six Flags Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Education industry think that they had the lowest ROI from Six Flags.

Quick Insights into Six Flags ROI

Six Flags's ROI score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers ages 36-40.

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Ranked Six Flags ROI the Highest

Aerospace and Aviation
4.5
Asian or Pacific Islander
4
18-25
3.5

Ranked Six Flags ROI the Lowest

Less than 1 Year
2.5
Education
1.8
36-40
1.5

Six Flags ROI Score by Gender

Female customers rated Six Flags's ROI score 0.7 stars higher than Male customers.

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Male

2.6/5

Female

3.3/5

Six Flags ROI Score by Ethnicity

Six Flags's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
2.7
Caucasian2.7
Hispanic or Latino
3
Hispanic or Latino3
African American/Black
3.3
African American/Black3.3
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
2.9
Other2.9

Six Flags ROI Score by Age

Six Flags's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
3.5
18-253.5
26-30
3.3
26-303.3
31-35
3.1
31-353.1
36-40
1.5
36-401.5
41-45
3.3
41-453.3
46-50
1.6
46-501.6
51-55
2.2
51-552.2
56-60
2.5
56-602.5
66+
2.8
66+2.8

Six Flags ROI Score by Usage

Six Flags's ROI score was rated the highest by customers who have used Six Flags's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.5
1 to 2 Years
3.1
2 to 5 Years
2.9
5 to 10 Years
3.5
Over 10 Years
2.9

Six Flags ROI Score by Industry

Six Flags's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Education industry customers.

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Tech
2.9
Accounting
3
Aerospace and Aviation
4.5
Architecture and Planning
3.8
Arts and Entertainment
3
Education
1.8
Healthcare, Hospitals and Medicine
3
Hospitality
3.1

Six Flags Pricing vs. Competitors

Compared to its competitors, Six Flags's ROI score is rated right below Cedar Fair.

COMPANYPricing Score
Wonderla Holidays4/5
Blueboard3.9/5
Cedar Fair3.7/5
Six Flags3.3/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Six Flags's ROI score is rated right below Instagram.

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Six Flags' Logo
VS
Spotify's Logo
Nintendo's Logo
Netflix's Logo
Apple's Logo
Rockstar Games' Logo
ROBLOX's Logo
The Walt Disney Company's Logo
Instagram's Logo

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Six Flags Customer Satisfaction (CSAT)

Six Flags Customer Satisfaction (CSAT) Score

68 / 100

Six Flags has an overall Customer Satisfaction score of 68 rated by its users and customers.

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Very Satisfied46%
Satisfied22%
Neither Satisfied nor Dissatisfied12%
Dissatisfied5%
Very Dissatisfied15%
Very Satisfied
46%
Satisfied
22%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
5%
Very Dissatisfied
15%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Six Flags Customer Satisfaction

Six Flags's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers ages 36-40.

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Ranked Six Flags Customer Satisfaction the Highest

41-45
100%
Aerospace and Aviation
100%
Asian or Pacific Islander
100%

Ranked Six Flags Customer Satisfaction the Lowest

Architecture and Planning
33%
Less than 1 Year
20%
36-40
0%

Six Flags Customer Satisfaction Score by Gender

Female customers rated Six Flags's Customer Satisfaction score 23 points higher than Male customers.

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40 / 100
Male
Very Satisfied
17%
Satisfied
23%
Neither Satisfied nor Dissatisfied
30%
Dissatisfied
4%
Very Dissatisfied
26%
63 / 100
Female
Very Satisfied
40%
Satisfied
23%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
7%
Very Dissatisfied
20%

Six Flags Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Six Flags' Customer Satisfaction (CSAT) score was rated 42% according to Caucasian users and customers.

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42 / 100
Very Satisfied25%
Satisfied17%
Neither Satisfied nor Dissatisfied17%
Dissatisfied8%
Very Dissatisfied33%
Very Satisfied
25%
Satisfied
17%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
8%
Very Dissatisfied
33%

CSAT according to Hispanic or Latino

Six Flags' Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100
Very Satisfied33%
Satisfied34%
Neither Satisfied nor Dissatisfied11%
Dissatisfied0%
Very Dissatisfied22%
Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
22%

CSAT according to African American/Black

Six Flags' Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.

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60 / 100
Very Satisfied40%
Satisfied20%
Neither Satisfied nor Dissatisfied40%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Six Flags' Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Six Flags' Customer Satisfaction (CSAT) score was rated 46% according to Other users and customers.

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46 / 100
Very Satisfied18%
Satisfied28%
Neither Satisfied nor Dissatisfied27%
Dissatisfied9%
Very Dissatisfied18%
Very Satisfied
18%
Satisfied
28%
Neither Satisfied nor Dissatisfied
27%
Dissatisfied
9%
Very Dissatisfied
18%

Six Flags Customer Satisfaction Score by Age

Six Flags's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25 CSAT Score
67%
Very Satisfied
38%
Satisfied
29%
Neither Satisfied nor Dissatisfied
28%
Dissatisfied
0%
Very Dissatisfied
5%
18-2567%
26-30 CSAT Score
50%
Very Satisfied
17%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
33%
26-3050%
31-35 CSAT Score
50%
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
25%
31-3550%
36-40 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
34%
36-400%
41-45 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%
46-50 CSAT Score
25%
Very Satisfied
0%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
75%
46-5025%
51-55 CSAT Score
50%
Very Satisfied
33%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
33%
51-5550%
56-60 CSAT Score
34%
Very Satisfied
0%
Satisfied
34%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%
56-6034%
66+ CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
34%
66+33%

Six Flags Customer Satisfaction Score by Usage

Six Flags's Customer Satisfaction score was rated the highest by customers who have used Six Flags's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
20
1 to 2 Years
66
2 to 5 Years
66
5 to 10 Years
70
Over 10 Years
52

Six Flags Customer Satisfaction Score by Industry

Six Flags's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.

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Tech
60
Accounting
40
Aerospace and Aviation
100
Architecture and Planning
33
Arts and Entertainment
62
Education
34
Hospitality
60

Six Flags Customer Satisfaction vs. Competitors

Compared to its competitors, Six Flags's Customer Satisfaction score is rated right above Blueboard, and is preceded by Cedar Fair.

COMPANYCustomer Satisfaction (CSAT) Score
Wonderla Holidays100%
Cedar Fair69%
Six Flags68%
Blueboard67%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Six Flags's Customer Satisfaction score is rated right above Instagram, and is preceded by ROBLOX.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo88%
Netflix85%
Apple85%
Spotify85%
The Walt Disney Company77%
Rockstar Games76%
ROBLOX73%
Six Flags68%
Instagram61%

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Instagram's Logo

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Six Flags Customer Service

3.5/5

Six Flags has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Six Flags's Customer Service

Address

924 Avenue J East, Grand Prairie, TX


Website

https://www.sixflags.com/


Phone Number

972-595-5000

Quick Insights into Six Flags Customer Service

Six Flags's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers from the Education industry.

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Ranked Six Flags Customer Service the Highest

Aerospace and Aviation
4.5
Asian or Pacific Islander
4.3
5 to 10 Years
3.7

Ranked Six Flags Customer Service the Lowest

Caucasian
2.4
36-40
1.5
Education
1.5

Six Flags Customer Service Score by Gender

Female customers rated Six Flags's Customer Service score 0.7 stars higher than Male customers.

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Male

2.5/5

Female

3.2/5

Six Flags Customer Service Score by Ethnicity

Six Flags's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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0
20
40
60
80
100
Caucasian
2.4
Caucasian2.4
Hispanic or Latino
3.1
Hispanic or Latino3.1
African American/Black
2.8
African American/Black2.8
Asian or Pacific Islander
4.3
Asian or Pacific Islander4.3
Other
3.1
Other3.1

Six Flags Customer Service Score by Age

Six Flags's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25
3.5
18-253.5
26-30
2.9
26-302.9
31-35
3
31-353
36-40
1.5
36-401.5
41-45
3.1
41-453.1
46-50
2
46-502
51-55
1.8
51-551.8
56-60
2.5
56-602.5
66+
2.6
66+2.6

Six Flags Customer Service Score by Usage

Six Flags's Customer Service score was rated the highest by customers who have used Six Flags's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
2.5
1 to 2 Years
3.1
2 to 5 Years
3
5 to 10 Years
3.7
Over 10 Years
2.5

Six Flags Customer Service Score by Industry

Six Flags's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Education industry customers.

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Tech
2.9
Accounting
3.1
Aerospace and Aviation
4.5
Architecture and Planning
3
Arts and Entertainment
2.9
Education
1.5
Healthcare, Hospitals and Medicine
3.5
Hospitality
2.4

Six Flags Customer Service vs. Competitors

Compared to its competitors, Six Flags's Customer Service score is rated right above Blueboard, and is preceded by Cedar Fair.

COMPANYCustomer Service Score
Wonderla Holidays4/5
Cedar Fair3.6/5
Six Flags3.5/5
Blueboard2.7/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Six Flags's Customer Service score is rated right above Instagram, and is preceded by ROBLOX.

COMPANYCustomer Service Score
Apple4.2/5
The Walt Disney Company4.1/5
Nintendo4/5
Netflix4/5
Spotify4/5
Rockstar Games3.7/5
ROBLOX3.6/5
Six Flags3.5/5
Instagram3.3/5

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Apple's Logo
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Instagram's Logo

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Six Flags as an Employer

4.1/5

Six Flags has a 4.1/5 stars for its overall company culture rated by their employees

  Six Flags CEO
top
50%
CEO of Six Flags

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Six Flags scored a 15 for Net Promoter Score and a 8 for Employee Net Promoter Score. NPS gauges how likely a customer of Six Flags would recommend the brand to a friend. ENPS measures how likely Six Flags employees would recommend working at Six Flags to a friend.

Net Promoter Score

15
NPS Score
50%Promoters
15%Passive
35%Detractors

Employee Net Promoter Score

8
eNPS Score
43%Promoters
22%Passive
35%Detractors

Global Ranking Snapshot

Six Flags is ranked #116 in the Global Top 100 Brands. It ranks just behind Domino's Pizza and just ahead of National Football League (NFL).

RANKCOMPANYCEOINDUSTRY
114
AB InBev  AB InBev CEO
Michel Doukeris
Food and Beverages
115
Domino's Pizza  Domino's Pizza CEO
Richard Allison
Retail
116
Six Flags  Six Flags CEO
Michael Spanos
Media and Entertainment
117
National Football League (NFL)  National Football League (NFL) CEO
Media and Entertainment
118
CVS Health  CVS Health CEO
David Joyner
Health and Wellness
119
Victoria's Secret  Victoria's Secret CEO
Martin Waters
Retail
120
Ford Motor Company  Ford Motor Company CEO
James Farley
Automotive and Transportation

Media and Entertainment Ranking Snapshot

Six Flags is ranked #19 in the Media and Entertainment Industry. It ranks just behind Meta and just ahead of National Football League (NFL).

RANKCOMPANYLocation
17
Twitter
San Francisco, CA
18
Meta
Menlo Park, CA
19
Six Flags
Grand Prairie, TX
20
National Football League (NFL)
21
Snap Inc.
Santa Monica, CA
22
Warner Bros.
Burbank, CA
23
Hulu
Santa Monica, CA