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Ubisoft is

Ranked

#80

Global Top 100 Brands

Brand Page

Ubisoft

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Ubisoft

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Ubisoft is ranked #80 in Global Top 100 Brands
Awards & Recognition

About Ubisoft's Brand

Ubisoft’s brand is ranked #80 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of Ubisoft. When compared to other organizations within the Media and Entertainment industry, Ubisoft is ranked #16. Among its major competitors, Ubisoft is ranked in 2nd place for NPS while Nintendo is 1st, and Twitch is 3rd. Overall, Ubisoft has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

75%

Customer Loyalty

3.7/5

Product Quality

3.4/5

Pricing

3.4/5

Customer Service

Ubisoft CMO

Tony Key

Ubisoft Ranking

^#80 / 100 in Global Best Brands
^#16 in Media and Entertainment
^#2 / 4 of its competitors

Ubisoft NPS

Ubisoft's Net Promoter Score (NPS) is a 13 with 45% Promoters, 23% Passives, and 32% Detractors. Net Promoter Score tracks whether Ubisoft's customers would recommend using the product based on a scale of -100 to 100.

Ubisoft Overall NPS

NPS

45%	Promoters
23%	Passives
32%	Detractors

Ubisoft NPS Trend

-100

-50

100

Summary	Date	Score
May 2025 14	May 2025	14
Jun 2025 14	Jun 2025	14
Jul 2025 14	Jul 2025	14
Aug 2025 14	Aug 2025	14
Sep 2025 14	Sep 2025	14
Oct 2025 14	Oct 2025	14
Nov 2025 12	Nov 2025	12
Jan 2026 14	Jan 2026	14
Feb 2026 12	Feb 2026	12
Mar 2026 12	Mar 2026	12
Apr 2026 12	Apr 2026	12
May 2026 12	May 2026	12

How Other Brands Compare

Ubisoft is ranked second for NPS among its competitors. Nintendo and Activision Blizzard come in first and third, with Bungie coming in at #4.

	Ubisoft	Nintendo	Bungie	Activision Blizzard
Global Ranking	#80	#17	#73	#527
NPS	13	54	-31	-13
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	-
Valuation Updated every 24 hours for public companies	-	$85.71B	$10.67B	$74.97B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Ubisoft NPS by Gender

Female customers rated Ubisoft's NPS 19 points higher than Male customers.

Male

Ubisoft's NPS was rated 3 by Male customers on Comparably.

41%

Promoters

21%

Passives

38%

Detractors

Female

Ubisoft's NPS was rated 22 by Female customers on Comparably.

52%

Promoters

18%

Passives

30%

Detractors

Ubisoft NPS by Ethnicity

Ubisoft's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -21	Caucasian	-21
Hispanic or Latino 50	Hispanic or Latino	50
African American/Black 12	African American/Black	12
Asian or Pacific Islander 23	Asian or Pacific Islander	23
Native American 34	Native American	34
Other -6	Other	-6

Ubisoft NPS by Age

Ubisoft's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

45%

27%

28%

26-30

40%

20%

40%

31-35

45%

55%

36-40

41%

24%

35%

41-45

67%

33%

46-50

44%

12%

44%

51-55

20%

60%

66+

14%

15%

71%

Ubisoft NPS by Usage

Ubisoft's NPS was rated the highest by customers who have used Ubisoft's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -5	Less than 1 Year	-5
1 to 2 Years 15	1 to 2 Years	15
2 to 5 Years 4	2 to 5 Years	4
5 to 10 Years 22	5 to 10 Years	22
Over 10 Years 5	Over 10 Years	5

Ubisoft NPS vs. Competitors

Compared to its competitors, Ubisoft's NPS is rated right above Twitch, and is preceded by Nintendo.

COMPANY		NPS Score
	Nintendo	54
	Ubisoft	13
	Twitch	4
	Electronic Arts (EA)	-11
	Activision Blizzard	-13
	Niantic	-22
	Bungie	-31

Ubisoft NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Ubisoft's NPS is rated right below Instagram.

COMPANY		NPS Score
	Nintendo	54
	Spotify	49
	Apple	46
	Netflix	43
	The Walt Disney Company	38
	ROBLOX	38
	Rockstar Games	38
	Instagram	21
	Ubisoft	13

Ubisoft Customer Reviews

Out of the 42 Ubisoft customer reviews 30 were positive and 12 were constructive. Ubisoft customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Ubisoft Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of Ubisoft users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

75%

25%

Ubisoft Customer Loyalty Score by Gender

Female customers rated Ubisoft's Customer Loyalty score 5% higher than Male customers.

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Male

75%

Yes

Female

80%

Yes

Ubisoft Customer Loyalty Score by Ethnicity

Ubisoft's Customer Loyalty score was rated the highest by Native American customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Native American

out of 100

Other

Ubisoft Customer Loyalty Score by Age

Ubisoft's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Ubisoft.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 76%	18-25	76%
26-30 78%	26-30	78%
31-35 73%	31-35	73%
36-40 68%	36-40	68%
41-45 90%	41-45	90%
46-50 90%	46-50	90%
51-55 64%	51-55	64%
66+ 74%	66+	74%

Ubisoft Customer Loyalty Score by Usage

Ubisoft's Customer Loyalty score was rated the highest by customers who have used Ubisoft's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	61%
1 to 2 Years	72%
2 to 5 Years	71%
5 to 10 Years	78%
Over 10 Years	86%

Ubisoft Customer Loyalty Score by Industry

Ubisoft's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Computer Hardware industry customers.

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Tech	73%
Accounting	85%
Aerospace and Aviation	50%
Architecture and Planning	100%
Arts and Entertainment	87%
Banking and Financial Services	78%
Business and Consumer Services	46%
Computer Hardware	40%
Construction	100%
Consulting	100%
Consumer Services	100%
Education	100%
Hospitality	82%
Legal	100%
Marketing, Advertising and Research	100%
Media and Entertainment	64%
Public Relations and Communications	70%
Real Estate	100%
Telecommunications	100%

Ubisoft Customer Loyalty vs. Competitors

Compared to its competitors, Ubisoft's Customer Loyalty score is rated right above Twitch, and is preceded by Niantic.

COMPANY		Customer Loyalty Score
	Nintendo	89%
	Bungie	83%
	Niantic	79%
	Ubisoft	75%
	Twitch	75%
	Electronic Arts (EA)	70%
	Activision Blizzard	70%

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Ubisoft's Customer Loyalty score is rated right below The Walt Disney Company.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Spotify	87%
	Apple	86%
	Instagram	84%
	Rockstar Games	84%
	The Walt Disney Company	83%
	Ubisoft	75%

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Ubisoft Product Quality

3.7/5

Ubisoft has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Ubisoft Product Information

Ubisoft’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Public Relations and Communications industry rated Ubisoft's product the highest. Reviewers from the Accounting industry rated Ubisoft the lowest at 3.9.

Website: https://www.ubisoft.com

Company Size: 10,000+ Employees

Industry

Arts and Entertainment

Quick Insights into Ubisoft Product Quality

Ubisoft's Product Quality score was rated highest by customers from the Public Relations and Communications industry, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked Ubisoft Product Quality the Highest

Public Relations and Communications	5
Female	4
African American/Black	3.9

Ranked Ubisoft Product Quality the Lowest

Caucasian	3
66+	2.5
Aerospace and Aviation	2.5

Ubisoft Product Quality Score by Gender

Female customers rated Ubisoft's Product Quality score 0.7 stars higher than Male customers.

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Male

3.3/5

Female

4/5

Ubisoft Product Quality Score by Ethnicity

Ubisoft's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3	Caucasian	3
Hispanic or Latino 3.8	Hispanic or Latino	3.8
African American/Black 3.9	African American/Black	3.9
Asian or Pacific Islander 3.4	Asian or Pacific Islander	3.4
Native American 3.6	Native American	3.6
Other 3.2	Other	3.2

Ubisoft Product Quality Score by Age

Ubisoft's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 3.6	18-25	3.6
26-30 3.5	26-30	3.5
31-35 2.8	31-35	2.8
36-40 3.5	36-40	3.5
41-45 3.7	41-45	3.7
46-50 3	46-50	3
51-55 3.4	51-55	3.4
66+ 2.5	66+	2.5

Ubisoft Product Quality Score by Usage

Ubisoft's Product Quality score was rated the highest by customers who have used Ubisoft's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.5
1 to 2 Years	3.8
2 to 5 Years	3.4
5 to 10 Years	3.8
Over 10 Years	3.1

Ubisoft Product Quality Score by Industry

Ubisoft's Product Quality score was rated the highest by Public Relations and Communications industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	3.2
Accounting	3.9
Aerospace and Aviation	2.5
Architecture and Planning	3
Arts and Entertainment	4.1
Banking and Financial Services	3.4
Business and Consumer Services	3.3
Computer Hardware	3.8
Construction	4.3
Consulting	2.6
Consumer Services	3.9
Education	3.7
Hospitality	4.5
Legal	3.5
Marketing, Advertising and Research	4.3
Media and Entertainment	4.1
Public Relations and Communications	5
Real Estate	3
Telecommunications	5

Ubisoft Product Quality vs. Competitors

Compared to its competitors, Ubisoft's Product Quality score is rated right above Twitch, and is preceded by Nintendo.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Ubisoft	3.7/5
	Twitch	3.5/5
	Electronic Arts (EA)	3.1/5
	Activision Blizzard	3/5
	Bungie	2.9/5
	Niantic	2.8/5

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Ubisoft's Product Quality score is rated right below Instagram.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	The Walt Disney Company	4.1/5
	Rockstar Games	4.1/5
	ROBLOX	4/5
	Instagram	3.7/5
	Ubisoft	3.7/5

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Ubisoft Pricing

Ubisoft ROI & Value For Money

3.4/5

Ubisoft has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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Ubisoft Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Telecommunications industry. The users from the Consulting industry think that they had the lowest ROI from Ubisoft.

Quick Insights into Ubisoft ROI

Ubisoft's ROI score was rated highest by customers from the Telecommunications industry, and rated lowest by customers from the Consulting industry.

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Ranked Ubisoft ROI the Highest

Telecommunications	5
41-45	3.8
African American/Black	3.7

Ranked Ubisoft ROI the Lowest

Native American	2.8
31-35	2.4
Consulting	2

Ubisoft ROI Score by Gender

Female customers rated Ubisoft's ROI score 0.3 stars higher than Male customers.

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Male

3.1/5

Female

3.4/5

Ubisoft ROI Score by Ethnicity

Ubisoft's ROI score was rated the highest by African American/Black customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 2.8	Caucasian	2.8
Hispanic or Latino 3.7	Hispanic or Latino	3.7
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 3.2	Asian or Pacific Islander	3.2
Native American 2.8	Native American	2.8
Other 3.1	Other	3.1

Ubisoft ROI Score by Age

Ubisoft's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 3.3	18-25	3.3
26-30 3.2	26-30	3.2
31-35 2.4	31-35	2.4
36-40 3.5	36-40	3.5
41-45 3.8	41-45	3.8
46-50 3.4	46-50	3.4
51-55 2.5	51-55	2.5
66+ 2.5	66+	2.5

Ubisoft ROI Score by Usage

Ubisoft's ROI score was rated the highest by customers who have used Ubisoft's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	3.5
2 to 5 Years	3.2
5 to 10 Years	3.4
Over 10 Years	3

Ubisoft ROI Score by Industry

Ubisoft's ROI score was rated the highest by Telecommunications industry customers, and the lowest by Consulting industry customers.

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Tech	3.1
Accounting	3.6
Aerospace and Aviation	2.4
Architecture and Planning	3
Arts and Entertainment	3.7
Banking and Financial Services	3.1
Business and Consumer Services	3.8
Computer Hardware	2.8
Construction	4
Consulting	2
Consumer Services	4.2
Education	3.4
Hospitality	4.3
Legal	3.6
Marketing, Advertising and Research	3.5
Media and Entertainment	3.2
Public Relations and Communications	4.1
Real Estate	2.5
Telecommunications	5

Ubisoft Pricing vs. Competitors

Compared to its competitors, Ubisoft's ROI score is rated right above Twitch, and is preceded by Nintendo.

COMPANY		Pricing Score
	Nintendo	4/5
	Ubisoft	3.4/5
	Twitch	3.3/5
	Electronic Arts (EA)	2.9/5
	Activision Blizzard	2.8/5
	Niantic	2.7/5
	Bungie	2.5/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Ubisoft's ROI score is rated right above Instagram, and is preceded by The Walt Disney Company.

COMPANY		Pricing Score
	Spotify	4/5
	Netflix	4/5
	Apple	4/5
	Nintendo	4/5
	Rockstar Games	3.8/5
	ROBLOX	3.8/5
	The Walt Disney Company	3.7/5
	Ubisoft	3.4/5
	Instagram	3.4/5

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Ubisoft Customer Satisfaction (CSAT)

Ubisoft Customer Satisfaction (CSAT) Score

68 / 100

Ubisoft has an overall Customer Satisfaction score of 68 rated by its users and customers.

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Very Satisfied	35%
Satisfied	33%
Neither Satisfied nor Dissatisfied	12%
Dissatisfied	5%
Very Dissatisfied	15%

Very Satisfied

35%

Satisfied

33%

Neither Satisfied nor Dissatisfied

12%

Dissatisfied

Very Dissatisfied

15%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Ubisoft Customer Satisfaction

Ubisoft's Customer Satisfaction score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers ages 51-55.

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Ranked Ubisoft Customer Satisfaction the Highest

Marketing, Advertising and Research	100%
Hispanic or Latino	76%
Female	75%

Ranked Ubisoft Customer Satisfaction the Lowest

Over 10 Years	52%
Real Estate	34%
51-55	20%

Ubisoft Customer Satisfaction Score by Gender

Female customers rated Ubisoft's Customer Satisfaction score 20 points higher than Male customers.

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55 / 100

Male

	Very Satisfied	31%
	Satisfied	24%
	Neither Satisfied nor Dissatisfied	15%
	Dissatisfied	8%
	Very Dissatisfied	22%

75 / 100

Female

	Very Satisfied	34%
	Satisfied	41%
	Neither Satisfied nor Dissatisfied	6%
	Dissatisfied	0%
	Very Dissatisfied	19%

Ubisoft Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Ubisoft's Customer Satisfaction (CSAT) score was rated 53% according to Caucasian users and customers.

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53 / 100

Very Satisfied	21%
Satisfied	32%
Neither Satisfied nor Dissatisfied	15%
Dissatisfied	10%
Very Dissatisfied	22%

Very Satisfied

21%

Satisfied

32%

Neither Satisfied nor Dissatisfied

15%

Dissatisfied

10%

Very Dissatisfied

22%

CSAT according to Hispanic or Latino

Ubisoft's Customer Satisfaction (CSAT) score was rated 76% according to Hispanic or Latino users and customers.

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76 / 100

Very Satisfied	40%
Satisfied	36%
Neither Satisfied nor Dissatisfied	12%
Dissatisfied	0%
Very Dissatisfied	12%

Very Satisfied

40%

Satisfied

36%

Neither Satisfied nor Dissatisfied

12%

Dissatisfied

Very Dissatisfied

12%

CSAT according to African American/Black

Ubisoft's Customer Satisfaction (CSAT) score was rated 69% according to African American/Black users and customers.

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69 / 100

Very Satisfied	54%
Satisfied	15%
Neither Satisfied nor Dissatisfied	23%
Dissatisfied	0%
Very Dissatisfied	8%

Very Satisfied

54%

Satisfied

15%

Neither Satisfied nor Dissatisfied

23%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Ubisoft's Customer Satisfaction (CSAT) score was rated 63% according to Asian or Pacific Islander users and customers.

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63 / 100

Very Satisfied	36%
Satisfied	27%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	0%
Very Dissatisfied	23%

Very Satisfied

36%

Satisfied

27%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

23%

CSAT according to Native American

Ubisoft's Customer Satisfaction (CSAT) score was rated 67% according to Native American users and customers.

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67 / 100

Very Satisfied	50%
Satisfied	17%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	17%
Very Dissatisfied	16%

Very Satisfied

50%

Satisfied

17%

Neither Satisfied nor Dissatisfied

Dissatisfied

17%

Very Dissatisfied

16%

CSAT according to Other

Ubisoft's Customer Satisfaction (CSAT) score was rated 56% according to Other users and customers.

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56 / 100

Very Satisfied	36%
Satisfied	20%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	7%
Very Dissatisfied	28%

Very Satisfied

36%

Satisfied

20%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

28%

Ubisoft Customer Satisfaction Score by Age

Ubisoft's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

18-25

69%

26-30

54%

31-35

45%

36-40

56%

41-45

71%

46-50

34%

51-55

20%

66+

40%

Ubisoft Customer Satisfaction Score by Usage

Ubisoft's Customer Satisfaction score was rated the highest by customers who have used Ubisoft's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	73
1 to 2 Years	63
2 to 5 Years	60
5 to 10 Years	66
Over 10 Years	52

Ubisoft Customer Satisfaction Score by Industry

Ubisoft's Customer Satisfaction score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Real Estate industry customers.

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			"score": 48,
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			"stars": 0,
			"csatScore": 63,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 63
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 38,
			"stars": 0,
			"csatScore": 38,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 38
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Media and Entertainment",
			"groupId": 537,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Media and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 34,
			"stars": 0,
			"csatScore": 34,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 34
		},
		{
			"label": "Telecommunications",
			"groupId": 564,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Ubisoft's Customer Satisfaction score is  rated by Telecommunications customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		}
	]
}

Tech	48
Accounting	63
Aerospace and Aviation	38
Architecture and Planning	67
Arts and Entertainment	80
Banking and Financial Services	67
Business and Consumer Services	67
Education	75
Hospitality	80
Marketing, Advertising and Research	100
Media and Entertainment	80
Real Estate	34
Telecommunications	100

Ubisoft Customer Satisfaction vs. Competitors

Compared to its competitors, Ubisoft's Customer Satisfaction score is rated right above Twitch, and is preceded by Nintendo.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Ubisoft	68%
	Twitch	57%
	Electronic Arts (EA)	56%
	Activision Blizzard	47%
	Niantic	44%
	Bungie	35%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Ubisoft's Customer Satisfaction score is rated right above Instagram, and is preceded by ROBLOX.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	The Walt Disney Company	76%
	Rockstar Games	76%
	ROBLOX	73%
	Ubisoft	68%
	Instagram	61%

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Ubisoft Customer Service

3.4/5

Ubisoft has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.

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About Ubisoft's Customer Service

Address

2 Av. Pasteur, Saint-Mande 94160 France

Website

https://www.ubisoft.com

Phone Number

33-1-48-18-53-53

Ubisoft's Social Links

Quick Insights into Ubisoft Customer Service

Ubisoft's Customer Service score was rated highest by customers from the Telecommunications industry, and rated lowest by customers from the Real Estate industry.

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Ranked Ubisoft Customer Service the Highest

Telecommunications	5
Hispanic or Latino	3.9
41-45	3.8

Ranked Ubisoft Customer Service the Lowest

Caucasian	2.7
51-55	1.8
Real Estate	1.6

Ubisoft Customer Service Score by Gender

Female customers rated Ubisoft's Customer Service score 0.3 stars higher than Male customers.

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Male

3.1/5

Female

3.4/5

Ubisoft Customer Service Score by Ethnicity

Ubisoft's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.7	Caucasian	2.7
Hispanic or Latino 3.9	Hispanic or Latino	3.9
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Native American 3.6	Native American	3.6
Other 2.9	Other	2.9

Ubisoft Customer Service Score by Age

Ubisoft's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 3.3	18-25	3.3
26-30 3.3	26-30	3.3
31-35 2.5	31-35	2.5
36-40 3.3	36-40	3.3
41-45 3.8	41-45	3.8
46-50 2.8	46-50	2.8
51-55 1.8	51-55	1.8
66+ 2.8	66+	2.8

Ubisoft Customer Service Score by Usage

Ubisoft's Customer Service score was rated the highest by customers who have used Ubisoft's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.3
1 to 2 Years	3.5
2 to 5 Years	3.3
5 to 10 Years	3.3
Over 10 Years	3

Ubisoft Customer Service Score by Industry

Ubisoft's Customer Service score was rated the highest by Telecommunications industry customers, and the lowest by Real Estate industry customers.

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Tech	3
Accounting	3.6
Aerospace and Aviation	2.6
Architecture and Planning	3.3
Arts and Entertainment	3.8
Banking and Financial Services	4
Business and Consumer Services	4
Computer Hardware	2.5
Construction	3.3
Consulting	1.6
Consumer Services	2.5
Education	3.3
Hospitality	4.1
Legal	3.1
Marketing, Advertising and Research	3.7
Media and Entertainment	3.5
Public Relations and Communications	4.5
Real Estate	1.6
Telecommunications	5

Ubisoft Customer Service vs. Competitors

Compared to its competitors, Ubisoft's Customer Service score is rated right above Twitch, and is preceded by Nintendo.

COMPANY		Customer Service Score
	Nintendo	4/5
	Ubisoft	3.4/5
	Twitch	3.2/5
	Electronic Arts (EA)	2.9/5
	Activision Blizzard	2.7/5
	Bungie	2.6/5
	Niantic	2.5/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Ubisoft's Customer Service score is rated right above Instagram, and is preceded by ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	The Walt Disney Company	4.1/5
	Nintendo	4/5
	Netflix	4/5
	Spotify	4/5
	Rockstar Games	3.7/5
	ROBLOX	3.6/5
	Ubisoft	3.4/5
	Instagram	3.3/5

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Ubisoft as an Employer

3.4/5

Ubisoft has a 3.4/5 stars for its overall company culture rated by their employees

bottom

45%

CEO of Ubisoft

Yves Guillemot

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Ubisoft scored a 13 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of Ubisoft would recommend the brand to a friend. ENPS measures how likely Ubisoft employees would recommend working at Ubisoft to a friend.

Net Promoter Score

NPS Score

45%	Promoters
23%	Passive
32%	Detractors

Employee Net Promoter Score

eNPS Score

40%	Promoters
24%	Passive
36%	Detractors

Global Ranking Snapshot

Ubisoft is ranked #80 in the Global Top 100 Brands. It ranks just behind Marriott and just ahead of ZoomInfo.

RANK			INDUSTRY
78	Airbnb	Brian Chesky	Travel and Hospitality
79	Marriott	Anthony Capuano	Travel and Hospitality
80	Ubisoft	Yves Guillemot	Media and Entertainment
81	ZoomInfo	Henry Schuck	Tech
82	Toyota	Akio Toyoda	Automotive and Transportation
83	Tommy Hilfiger	Martijn Hagman	Fashion and Beauty
84	Hilton	Christopher Nassetta	Travel and Hospitality

Media and Entertainment Ranking Snapshot

Ubisoft is ranked #16 in the Media and Entertainment Industry. It ranks just behind Riot Games and just ahead of Twitter.

RANK		Location
14	YouTube	San Bruno, CA
15	Riot Games	Los Angeles, CA
16	Ubisoft	Saint-Mande
17	Twitter	San Francisco, CA
18	Meta	Menlo Park, CA
19	Six Flags	Grand Prairie, TX
20	National Football League (NFL)

Ubisoft is ranked #80 in Global Top 100 BrandsAwards & Recognition

Awards & Recognition

About Ubisoft's Brand

Brand at a Glance

Tony Key

Ubisoft Ranking

Ubisoft NPS

Ubisoft Overall NPS

Ubisoft NPS Trend

How Other Brands Compare

What is NPS

Ubisoft NPS by Gender

Male

Female

Ubisoft NPS by Ethnicity

Ubisoft NPS by Age

Ubisoft NPS by Usage

Ubisoft NPS vs. Competitors

Ubisoft NPS vs Companies in Media and Entertainment

Ubisoft Customer Reviews

Ubisoft Customer Loyalty

Ubisoft Customer Loyalty Score by Gender

Ubisoft Customer Loyalty Score by Ethnicity

Ubisoft Customer Loyalty Score by Age

Ubisoft Customer Loyalty Score by Usage

Ubisoft Customer Loyalty Score by Industry

Ubisoft Customer Loyalty vs. Competitors

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Customer Loyalty for Other Media and Entertainment Brands

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Ubisoft Product Quality

Ubisoft Product Information

Industry

Quick Insights into Ubisoft Product Quality

Ranked Ubisoft Product Quality the Highest

Ranked Ubisoft Product Quality the Lowest

Ubisoft Product Quality Score by Gender

Male

Female

Ubisoft Product Quality Score by Ethnicity

Ubisoft Product Quality Score by Age

Ubisoft Product Quality Score by Usage

Ubisoft Product Quality Score by Industry

Ubisoft Product Quality vs. Competitors

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Product Quality for Other Media and Entertainment Brands

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Ubisoft Pricing

Ubisoft ROI & Value For Money

Ubisoft Pricing Plans

Quick Insights into Ubisoft ROI

Ranked Ubisoft ROI the Highest

Ranked Ubisoft ROI the Lowest

Ubisoft ROI Score by Gender

Male

Female

Ubisoft ROI Score by Ethnicity

Ubisoft ROI Score by Age

Ubisoft ROI Score by Usage

Ubisoft ROI Score by Industry

Ubisoft Pricing vs. Competitors

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ROI for Other Media and Entertainment Brands

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Ubisoft Customer Satisfaction (CSAT)

Ubisoft Customer Satisfaction (CSAT) Score

What is Customer Satisfaction (CSAT) Score

Quick Insights into Ubisoft Customer Satisfaction

Ranked Ubisoft Customer Satisfaction the Highest

Ranked Ubisoft Customer Satisfaction the Lowest

Ubisoft Customer Satisfaction Score by Gender

Ubisoft Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

CSAT according to Hispanic or Latino

CSAT according to African American/Black

CSAT according to Asian or Pacific Islander

CSAT according to Native American

CSAT according to Other

Ubisoft Customer Satisfaction Score by Age

Ubisoft Customer Satisfaction Score by Usage

Ubisoft is ranked #80 in Global Top 100 Brands
Awards & Recognition