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Bungie is

Ranked

#73

Global Top 100 Brands

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Bungie

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Bungie is ranked #73 in Global Top 100 Brands
Awards & Recognition

About Bungie's Brand

From a creepy one bedroom apartment housing two dudes, to a fully-loaded game studio stuffed full of free snacks. Bungie’s brand is ranked #73 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of Bungie. When compared to other organizations within the Media and Entertainment industry, Bungie is ranked #13. Among its major competitors, Bungie is ranked in 4th place for NPS while Rockstar Games is 1st, and Ubisoft is 2nd.Their current valuation is $10.67B

Brand at a Glance

83%

Customer Loyalty

3/5

Product Quality

2.5/5

Pricing

2.6/5

Customer Service

Bungie CMO

Eric Osborne

Bungie Ranking

^#73 / 100 in Global Best Brands
^#13 in Media and Entertainment
^#4 / 4 of its competitors

Bungie NPS

Bungie's Net Promoter Score (NPS) is a -30 with 28% Promoters, 14% Passives, and 58% Detractors. Net Promoter Score tracks whether Bungie's customers would recommend using the product based on a scale of -100 to 100.

Bungie Overall NPS

-30

NPS

28%	Promoters
14%	Passives
58%	Detractors

Bungie NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 -29	Jan 2025	-29
Feb 2025 -29	Feb 2025	-29
Mar 2025 -29	Mar 2025	-29
Apr 2025 -29	Apr 2025	-29
May 2025 -31	May 2025	-31
Jun 2025 -31	Jun 2025	-31
Jul 2025 -31	Jul 2025	-31
Aug 2025 -31	Aug 2025	-31
Sep 2025 -31	Sep 2025	-31
Oct 2025 -31	Oct 2025	-31
Nov 2025 -31	Nov 2025	-31
Jan 2026 -31	Jan 2026	-31

How Other Brands Compare

Bungie is ranked #4 for NPS among its competitors. Rockstar Games and Ubisoft come in first and second, with Activision coming in at third. Among those competitors, it is the lowest valued company behind Activision.

	Bungie	Rockstar Games	Ubisoft	Activision
Global Ranking	#73	#27	#80	#157
NPS	-30	38	13	-7
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$10.67B	$20.75B	-	$74.02B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Bungie NPS by Gender

Male customers rated Bungie's NPS 11 points higher than Female customers.

Male

-47

Bungie's NPS was rated -47 by Male customers on Comparably.

21%

Promoters

11%

Passives

68%

Detractors

Female

-58

Bungie's NPS was rated -58 by Female customers on Comparably.

18%

Promoters

Passives

76%

Detractors

Bungie NPS by Ethnicity

Bungie's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -57	Caucasian	-57
Hispanic or Latino -53	Hispanic or Latino	-53
African American/Black -19	African American/Black	-19
Asian or Pacific Islander -53	Asian or Pacific Islander	-53
Other -60	Other	-60

Bungie NPS by Age

Bungie's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

100

Summary

Age

Promoters

Passives

Detractors

18-25

28%

14%

58%

26-30

83%

31-35

17%

81%

36-40

22%

17%

61%

41-45

13%

82%

46-50

33%

67%

51-55

12%

88%

56-60

25%

75%

Bungie NPS by Usage

Bungie's NPS was rated the highest by customers who have used Bungie's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -1	Less than 1 Year	-1
1 to 2 Years -33	1 to 2 Years	-33
2 to 5 Years -8	2 to 5 Years	-8
5 to 10 Years -52	5 to 10 Years	-52
Over 10 Years -60	Over 10 Years	-60

Bungie NPS vs. Competitors

Compared to its competitors, Bungie's NPS is rated right below Activision.

COMPANY		NPS Score
	Rockstar Games	38
	Ubisoft	13
	Activision	-7
	Bungie	-30

Bungie NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Bungie's NPS is rated right below Instagram.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Netflix	43
	The Walt Disney Company	38
	ROBLOX	38
	Rockstar Games	38
	Instagram	21
	Bungie	-30

Bungie Customer Reviews

Out of the 89 Bungie customer reviews 30 were positive and 59 were constructive. Bungie customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Bungie Customer Loyalty

83%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

83% of Bungie users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

83%

17%

Bungie Customer Loyalty Score by Gender

Male customers rated Bungie's Customer Loyalty score 5% higher than Female customers.

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Male

86%

Yes

Female

81%

Yes

Bungie Customer Loyalty Score by Ethnicity

Bungie's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Bungie Customer Loyalty Score by Age

Bungie's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Bungie.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 88%	18-25	88%
26-30 80%	26-30	80%
31-35 78%	31-35	78%
36-40 92%	36-40	92%
41-45 88%	41-45	88%
46-50 85%	46-50	85%
51-55 100%	51-55	100%
56-60 100%	56-60	100%

Bungie Customer Loyalty Score by Usage

Bungie's Customer Loyalty score was rated the highest by customers who have used Bungie's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	89%
1 to 2 Years	64%
2 to 5 Years	82%
5 to 10 Years	90%
Over 10 Years	87%

Bungie Customer Loyalty Score by Industry

Bungie's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	83%
Accounting	78%
Aerospace and Aviation	67%
Arts and Entertainment	88%
Automotive and Transportation	100%
Banking and Financial Services	100%
Business and Consumer Services	89%
Computer Hardware	100%
Construction	100%
Consumer Goods	100%
Education	79%
Environmental Services	70%
Government and Public Policy	70%
Healthcare, Hospitals and Medicine	96%
Hospitality	100%
Insurance	100%
Legal	100%
Logistics and Supply Chain	100%
Manufacturing and Machinery	78%
Marketing, Advertising and Research	85%
Mechanical, Civil or Industrial Engineering	100%
Media and Entertainment	70%
Military and Defense	74%
Energy and Manufacturing	100%
Retail	100%
Warehousing	100%

Bungie Customer Loyalty vs. Competitors

Compared to its competitors, Bungie's Customer Loyalty score is rated right above Ubisoft, and is preceded by Rockstar Games.

COMPANY		Customer Loyalty Score
	Activision	85%
	Rockstar Games	84%
	Bungie	83%
	Ubisoft	75%

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Bungie's Customer Loyalty score is rated right above The Walt Disney Company, and is preceded by Rockstar Games.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Spotify	87%
	Apple	86%
	Instagram	84%
	Rockstar Games	84%
	Bungie	83%
	The Walt Disney Company	83%

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Bungie Product Quality

3/5

Bungie has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.

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Bungie Product Information

Bungie’s product quality score is a 3 out of 5 as rated by its users and customers. Reviewers from the Consumer Goods industry rated Bungie's product the highest. Reviewers from the Legal industry rated Bungie the lowest at 2.8.

Website: http://www.bungie.net

Company Size: 201-500 Employees

Industry

Gaming

SaaS

Quick Insights into Bungie Product Quality

Bungie's Product Quality score was rated highest by customers from the Consumer Goods industry, and rated lowest by customers from the Warehousing industry.

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Ranked Bungie Product Quality the Highest

Consumer Goods	4
2 to 5 Years	3.2
46-50	3.1

Ranked Bungie Product Quality the Lowest

Other	2.2
56-60	1.7
Warehousing	1.5

Bungie Product Quality Score by Gender

Female customers rated Bungie's Product Quality score 0.1 stars higher than Male customers.

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Male

2.6/5

Female

2.7/5

Bungie Product Quality Score by Ethnicity

Bungie's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.6	Caucasian	2.6
Hispanic or Latino 2.4	Hispanic or Latino	2.4
African American/Black 3	African American/Black	3
Asian or Pacific Islander 2.3	Asian or Pacific Islander	2.3
Other 2.2	Other	2.2

Bungie Product Quality Score by Age

Bungie's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 2.9	18-25	2.9
26-30 2.3	26-30	2.3
31-35 2.2	31-35	2.2
36-40 2.6	36-40	2.6
41-45 2.7	41-45	2.7
46-50 3.1	46-50	3.1
51-55 1.7	51-55	1.7
56-60 1.7	56-60	1.7

Bungie Product Quality Score by Usage

Bungie's Product Quality score was rated the highest by customers who have used Bungie's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	2.5
2 to 5 Years	3.2
5 to 10 Years	2.5
Over 10 Years	2.5

Bungie Product Quality Score by Industry

Bungie's Product Quality score was rated the highest by Consumer Goods industry customers, and the lowest by Warehousing industry customers.

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Tech	2.7
Accounting	2.4
Aerospace and Aviation	2.3
Arts and Entertainment	3.2
Automotive and Transportation	1.6
Banking and Financial Services	1.8
Business and Consumer Services	3.5
Computer Hardware	3.4
Construction	1.5
Consumer Goods	4
Education	2.3
Environmental Services	2.3
Government and Public Policy	2.6
Healthcare, Hospitals and Medicine	3
Hospitality	2.3
Insurance	2.6
Legal	2.8
Logistics and Supply Chain	1.6
Manufacturing and Machinery	2.7
Marketing, Advertising and Research	3.1
Mechanical, Civil or Industrial Engineering	1.5
Media and Entertainment	2.6
Military and Defense	2.3
Energy and Manufacturing	2.5
Retail	3
Warehousing	1.5

Bungie Product Quality vs. Competitors

Compared to its competitors, Bungie's Product Quality score is rated right below Activision.

COMPANY		Product Quality Score
	Rockstar Games	4.1/5
	Ubisoft	3.7/5
	Activision	3.2/5
	Bungie	3/5

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Bungie's Product Quality score is rated right below Instagram.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	The Walt Disney Company	4.1/5
	Rockstar Games	4.1/5
	ROBLOX	4/5
	Instagram	3.7/5
	Bungie	3/5

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Bungie Pricing

Bungie ROI & Value For Money

2.5/5

Bungie has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.

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Bungie Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consumer Goods industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Bungie.

Quick Insights into Bungie ROI

Bungie's ROI score was rated highest by customers ages 46-50, and rated lowest by customers from the Warehousing industry.

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Ranked Bungie ROI the Highest

46-50	3.2
Consumer Goods	3.1
Less than 1 Year	2.9

Ranked Bungie ROI the Lowest

Other	1.8
51-55	1.7
Warehousing	1.5

Bungie ROI Score by Gender

Male customers rated Bungie's ROI score 0.1 stars higher than Female customers.

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Male

2.1/5

Female

2/5

Bungie ROI Score by Ethnicity

Bungie's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2	Caucasian	2
Hispanic or Latino 2.1	Hispanic or Latino	2.1
African American/Black 2.6	African American/Black	2.6
Asian or Pacific Islander 1.9	Asian or Pacific Islander	1.9
Other 1.8	Other	1.8

Bungie ROI Score by Age

Bungie's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 2.4	18-25	2.4
26-30 1.9	26-30	1.9
31-35 1.7	31-35	1.7
36-40 2.4	36-40	2.4
41-45 2	41-45	2
46-50 3.2	46-50	3.2
51-55 1.7	51-55	1.7
56-60 2	56-60	2

Bungie ROI Score by Usage

Bungie's ROI score was rated the highest by customers who have used Bungie's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	2.9
1 to 2 Years	2.4
2 to 5 Years	2.7
5 to 10 Years	2.1
Over 10 Years	2

Bungie ROI Score by Industry

Bungie's ROI score was rated the highest by Consumer Goods industry customers, and the lowest by Warehousing industry customers.

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Tech	2.3
Accounting	2
Aerospace and Aviation	1.5
Arts and Entertainment	2.6
Automotive and Transportation	1.5
Banking and Financial Services	2
Business and Consumer Services	3
Computer Hardware	2.7
Construction	1.5
Consumer Goods	3.1
Education	1.9
Environmental Services	1.5
Government and Public Policy	2.5
Healthcare, Hospitals and Medicine	2.5
Hospitality	1.5
Insurance	3
Legal	2
Logistics and Supply Chain	1.6
Manufacturing and Machinery	2.4
Marketing, Advertising and Research	3
Mechanical, Civil or Industrial Engineering	1.6
Media and Entertainment	1.6
Military and Defense	1.9
Energy and Manufacturing	2.3
Retail	2.5
Warehousing	1.5

Bungie Pricing vs. Competitors

Compared to its competitors, Bungie's ROI score is rated right below Activision.

COMPANY		Pricing Score
	Rockstar Games	3.8/5
	Ubisoft	3.4/5
	Activision	2.8/5
	Bungie	2.5/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Bungie's ROI score is rated right below Instagram.

COMPANY		Pricing Score
	Spotify	4/5
	Nintendo	4/5
	Netflix	4/5
	Apple	4/5
	Rockstar Games	3.8/5
	ROBLOX	3.8/5
	The Walt Disney Company	3.7/5
	Instagram	3.5/5
	Bungie	2.5/5

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Bungie Customer Satisfaction (CSAT)

Bungie Customer Satisfaction (CSAT) Score

36 / 100

Bungie has an overall Customer Satisfaction score of 36 rated by its users and customers.

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Very Satisfied	18%
Satisfied	18%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	23%
Very Dissatisfied	28%

Very Satisfied

18%

Satisfied

18%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

23%

Very Dissatisfied

28%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Bungie Customer Satisfaction

Bungie's Customer Satisfaction score was rated highest by customers from the Business and Consumer Services industry, and rated lowest by customers from the Warehousing industry.

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Ranked Bungie Customer Satisfaction the Highest

Business and Consumer Services	72%
46-50	50%
Less than 1 Year	50%

Ranked Bungie Customer Satisfaction the Lowest

Other	24%
56-60	0%
Warehousing	0%

Bungie Customer Satisfaction Score by Gender

Bungie's Customer Satisfaction score was rated 28 by both Female and Male customers on Comparably.

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28 / 100

Male

	Very Satisfied	14%
	Satisfied	14%
	Neither Satisfied nor Dissatisfied	10%
	Dissatisfied	28%
	Very Dissatisfied	34%

28 / 100

Female

	Very Satisfied	7%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	25%
	Dissatisfied	25%
	Very Dissatisfied	22%

Bungie Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Bungie's Customer Satisfaction (CSAT) score was rated 29% according to Caucasian users and customers.

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29 / 100

Very Satisfied	13%
Satisfied	16%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	32%
Very Dissatisfied	29%

Very Satisfied

13%

Satisfied

16%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

32%

Very Dissatisfied

29%

CSAT according to Hispanic or Latino

Bungie's Customer Satisfaction (CSAT) score was rated 25% according to Hispanic or Latino users and customers.

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25 / 100

Very Satisfied	11%
Satisfied	14%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	20%
Very Dissatisfied	38%

Very Satisfied

11%

Satisfied

14%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

20%

Very Dissatisfied

38%

CSAT according to African American/Black

Bungie's Customer Satisfaction (CSAT) score was rated 40% according to African American/Black users and customers.

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40 / 100

Very Satisfied	20%
Satisfied	20%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	25%
Very Dissatisfied	25%

Very Satisfied

20%

Satisfied

20%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

25%

Very Dissatisfied

25%

CSAT according to Asian or Pacific Islander

Bungie's Customer Satisfaction (CSAT) score was rated 27% according to Asian or Pacific Islander users and customers.

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27 / 100

Very Satisfied	7%
Satisfied	20%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	10%
Very Dissatisfied	50%

Very Satisfied

Satisfied

20%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

10%

Very Dissatisfied

50%

CSAT according to Other

Bungie's Customer Satisfaction (CSAT) score was rated 24% according to Other users and customers.

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24 / 100

Very Satisfied	18%
Satisfied	6%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	27%
Very Dissatisfied	35%

Very Satisfied

18%

Satisfied

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

27%

Very Dissatisfied

35%

Bungie Customer Satisfaction Score by Age

Bungie's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.

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100

Breakdown

Age

Score

18-25

38%

26-30

15%

31-35

15%

36-40

42%

41-45

28%

46-50

50%

51-55

25%

56-60

Bungie Customer Satisfaction Score by Usage

Bungie's Customer Satisfaction score was rated the highest by customers who have used Bungie's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	50
1 to 2 Years	36
2 to 5 Years	45
5 to 10 Years	24
Over 10 Years	25

Bungie Customer Satisfaction Score by Industry

Bungie's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Warehousing industry customers.

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{
	"title": "Bungie Customer Satisfaction Score by Industry",
	"text": "Bungie's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Warehousing industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 29,
			"stars": 0,
			"csatScore": 29,
			"text": "Bungie's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 29
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 9,
			"stars": 0,
			"csatScore": 9,
			"text": "Bungie's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 9
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 11,
			"stars": 0,
			"csatScore": 11,
			"text": "Bungie's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 11
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "Bungie's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Automotive and Transportation",
			"groupId": 500,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Bungie's Customer Satisfaction score is  rated by Automotive and Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Bungie's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 72,
			"stars": 0,
			"csatScore": 72,
			"text": "Bungie's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 72
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Bungie's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 22,
			"stars": 0,
			"csatScore": 22,
			"text": "Bungie's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 22
		},
		{
			"label": "Environmental Services",
			"groupId": 516,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Bungie's Customer Satisfaction score is  rated by Environmental Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Bungie's Customer Satisfaction score is  rated by Government and Public Policy customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Bungie's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Bungie's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Insurance",
			"groupId": 526,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Bungie's Customer Satisfaction score is  rated by Insurance customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Legal",
			"groupId": 529,
			"score": 20,
			"stars": 0,
			"csatScore": 20,
			"text": "Bungie's Customer Satisfaction score is  rated by Legal customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 20
		},
		{
			"label": "Logistics and Supply Chain",
			"groupId": 531,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Bungie's Customer Satisfaction score is  rated by Logistics and Supply Chain customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Bungie's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 66,
			"stars": 0,
			"csatScore": 66,
			"text": "Bungie's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 66
		},
		{
			"label": "Mechanical, Civil or Industrial Engineering",
			"groupId": 536,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Bungie's Customer Satisfaction score is  rated by Mechanical, Civil or Industrial Engineering customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Media and Entertainment",
			"groupId": 537,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Bungie's Customer Satisfaction score is  rated by Media and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Military and Defense",
			"groupId": 538,
			"score": 43,
			"stars": 0,
			"csatScore": 43,
			"text": "Bungie's Customer Satisfaction score is  rated by Military and Defense customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 43
		},
		{
			"label": "Energy and Manufacturing",
			"groupId": 541,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "Bungie's Customer Satisfaction score is  rated by Energy and Manufacturing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 51,
			"stars": 0,
			"csatScore": 51,
			"text": "Bungie's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 51
		},
		{
			"label": "Warehousing",
			"groupId": 570,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Bungie's Customer Satisfaction score is  rated by Warehousing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		}
	]
}

Tech	29
Accounting	9
Aerospace and Aviation	11
Arts and Entertainment	40
Automotive and Transportation	33
Banking and Financial Services	0
Business and Consumer Services	72
Construction	0
Education	22
Environmental Services	33
Government and Public Policy	33
Healthcare, Hospitals and Medicine	25
Hospitality	0
Insurance	25
Legal	20
Logistics and Supply Chain	25
Manufacturing and Machinery	33
Marketing, Advertising and Research	66
Mechanical, Civil or Industrial Engineering	25
Media and Entertainment	0
Military and Defense	43
Energy and Manufacturing	40
Retail	51
Warehousing	0

Bungie Customer Satisfaction vs. Competitors

Compared to its competitors, Bungie's Customer Satisfaction score is rated right above Activision, and is preceded by Ubisoft.

COMPANY		Customer Satisfaction (CSAT) Score
	Rockstar Games	76%
	Ubisoft	68%
	Bungie	36%
	Activision	30%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Bungie's Customer Satisfaction score is rated right below Instagram.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	The Walt Disney Company	77%
	Rockstar Games	76%
	ROBLOX	73%
	Instagram	61%
	Bungie	36%

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Bungie Customer Service

2.6/5

Bungie has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.

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About Bungie's Customer Service

Address

Bellevue, WA

Website

http://www.bungie.net

Phone Number

4254406850

Quick Insights into Bungie Customer Service

Bungie's Customer Service score was rated highest by customers from the Computer Hardware industry, and rated lowest by customers from the Logistics and Supply Chain industry.

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Ranked Bungie Customer Service the Highest

Computer Hardware	3.4
2 to 5 Years	2.9
46-50	2.9

Ranked Bungie Customer Service the Lowest

Other	1.8
51-55	1.5
Logistics and Supply Chain	1.5

Bungie Customer Service Score by Gender

Female customers rated Bungie's Customer Service score 0.3 stars higher than Male customers.

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Male

2.2/5

Female

2.5/5

Bungie Customer Service Score by Ethnicity

Bungie's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.2	Caucasian	2.2
Hispanic or Latino 2.1	Hispanic or Latino	2.1
African American/Black 2.8	African American/Black	2.8
Asian or Pacific Islander 2	Asian or Pacific Islander	2
Other 1.8	Other	1.8

Bungie Customer Service Score by Age

Bungie's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 2.6	18-25	2.6
26-30 1.9	26-30	1.9
31-35 1.8	31-35	1.8
36-40 2.2	36-40	2.2
41-45 2	41-45	2
46-50 2.9	46-50	2.9
51-55 1.5	51-55	1.5
56-60 1.6	56-60	1.6

Bungie Customer Service Score by Usage

Bungie's Customer Service score was rated the highest by customers who have used Bungie's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	2.7
1 to 2 Years	2.4
2 to 5 Years	2.9
5 to 10 Years	2.3
Over 10 Years	2

Bungie Customer Service Score by Industry

Bungie's Customer Service score was rated the highest by Computer Hardware industry customers, and the lowest by Logistics and Supply Chain industry customers.

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Tech	2.3
Accounting	1.9
Aerospace and Aviation	1.5
Arts and Entertainment	2.8
Automotive and Transportation	1.6
Banking and Financial Services	2
Business and Consumer Services	2.6
Computer Hardware	3.4
Construction	1.5
Consumer Goods	2.5
Education	2.4
Environmental Services	1.8
Government and Public Policy	2.1
Healthcare, Hospitals and Medicine	2.5
Hospitality	2.3
Insurance	2.2
Legal	2
Logistics and Supply Chain	1.5
Manufacturing and Machinery	3.4
Marketing, Advertising and Research	2.4
Mechanical, Civil or Industrial Engineering	2.2
Media and Entertainment	2.6
Military and Defense	2.3
Energy and Manufacturing	2.5
Retail	2.7
Warehousing	2

Bungie Customer Service vs. Competitors

Compared to its competitors, Bungie's Customer Service score is rated right below Activision.

COMPANY		Customer Service Score
	Rockstar Games	3.7/5
	Ubisoft	3.4/5
	Activision	2.7/5
	Bungie	2.6/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Bungie's Customer Service score is rated right below Instagram.

COMPANY		Customer Service Score
	Apple	4.2/5
	The Walt Disney Company	4.1/5
	Nintendo	4/5
	Netflix	4/5
	Spotify	4/5
	Rockstar Games	3.7/5
	ROBLOX	3.6/5
	Instagram	3.3/5
	Bungie	2.6/5

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Bungie as an Employer

2.4/5

Bungie has a 2.4/5 stars for its overall company culture rated by their employees

bottom

CEO of Bungie

Pete Parsons

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Bungie scored a -30 for Net Promoter Score and a -39 for Employee Net Promoter Score. NPS gauges how likely a customer of Bungie would recommend the brand to a friend. ENPS measures how likely Bungie employees would recommend working at Bungie to a friend.

Net Promoter Score

-30

NPS Score

28%	Promoters
14%	Passive
58%	Detractors

Employee Net Promoter Score

-39

eNPS Score

27%	Promoters
7%	Passive
66%	Detractors

Global Ranking Snapshot

Bungie is ranked #73 in the Global Top 100 Brands. It ranks just behind JPMorgan Chase & Co and just ahead of MAC Cosmetics.

RANK			INDUSTRY
71	Cisco	Chuck Robbins	Tech
72	JPMorgan Chase & Co	Jamie Dimon	Banking and Financial Services
73	Bungie	Pete Parsons	Media and Entertainment
74	MAC Cosmetics	Fabrizio Freda	Fashion and Beauty
75	YouTube	Susan Wojcicki	Media and Entertainment
76	LVMH	Bernard Arnault	Fashion and Beauty
77	Riot Games	Nicolo Laurent	Media and Entertainment

Media and Entertainment Ranking Snapshot

Bungie is ranked #13 in the Media and Entertainment Industry. It ranks just behind HBO and just ahead of YouTube.

RANK		Location
11	National Geographic	Washington, DC
12	HBO	New York City, NY
13	Bungie	Bellevue, WA
14	YouTube	San Bruno, CA
15	Riot Games	Los Angeles, CA
16	Ubisoft	Saint-Mande
17	Twitter	San Francisco, CA

Bungie is ranked #73 in Global Top 100 BrandsAwards & Recognition

Awards & Recognition

About Bungie's Brand

Brand at a Glance

Eric Osborne

Bungie Ranking

Bungie NPS

Bungie Overall NPS

Bungie NPS Trend

How Other Brands Compare

What is NPS

Bungie NPS by Gender

Male

Female

Bungie NPS by Ethnicity

Bungie NPS by Age

Bungie NPS by Usage

Bungie NPS vs. Competitors

Bungie NPS vs Companies in Media and Entertainment

Bungie Customer Reviews

Bungie Customer Loyalty

Bungie Customer Loyalty Score by Gender

Bungie Customer Loyalty Score by Ethnicity

Bungie Customer Loyalty Score by Age

Bungie Customer Loyalty Score by Usage

Bungie Customer Loyalty Score by Industry

Bungie Customer Loyalty vs. Competitors

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Customer Loyalty for Other Media and Entertainment Brands

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Bungie Product Quality

Bungie Product Information

Industry

Quick Insights into Bungie Product Quality

Ranked Bungie Product Quality the Highest

Ranked Bungie Product Quality the Lowest

Bungie Product Quality Score by Gender

Male

Female

Bungie Product Quality Score by Ethnicity

Bungie Product Quality Score by Age

Bungie Product Quality Score by Usage

Bungie Product Quality Score by Industry

Bungie Product Quality vs. Competitors

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Product Quality for Other Media and Entertainment Brands

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Bungie Pricing

Bungie ROI & Value For Money

Bungie Pricing Plans

Quick Insights into Bungie ROI

Ranked Bungie ROI the Highest

Ranked Bungie ROI the Lowest

Bungie ROI Score by Gender

Male

Female

Bungie ROI Score by Ethnicity

Bungie ROI Score by Age

Bungie ROI Score by Usage

Bungie ROI Score by Industry

Bungie Pricing vs. Competitors

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ROI for Other Media and Entertainment Brands

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Bungie Customer Satisfaction (CSAT)

Bungie Customer Satisfaction (CSAT) Score

What is Customer Satisfaction (CSAT) Score

Quick Insights into Bungie Customer Satisfaction

Ranked Bungie Customer Satisfaction the Highest

Ranked Bungie Customer Satisfaction the Lowest

Bungie Customer Satisfaction Score by Gender

Bungie Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

CSAT according to Hispanic or Latino

CSAT according to African American/Black

CSAT according to Asian or Pacific Islander

CSAT according to Other

Bungie Customer Satisfaction Score by Age

Bungie Customer Satisfaction Score by Usage

Bungie Customer Satisfaction Score by Industry

Bungie is ranked #73 in Global Top 100 Brands
Awards & Recognition