

We connect and engage the world through epic entertainment. Our goal is to make every day more fun with games such as Candy Crush™, Call of Duty®, World of Warcraft®, Overwatch®, Hearthstone®, and Diablo®. Activision Blizzard’s brand is ranked #527 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Activision Blizzard. When compared to other organizations within the Media and Entertainment industry, Activision Blizzard is ranked #58. Among its major competitors, Activision Blizzard is ranked in 8th place for NPS while Valve is 1st, and Naughty Dog is 2nd.Their current market cap is $74.97B
Activision Blizzard's Net Promoter Score (NPS) is a -13 with 36% Promoters, 15% Passives, and 49% Detractors. Net Promoter Score tracks whether Activision Blizzard's customers would recommend using the product based on a scale of -100 to 100.
| 36% | Promoters |
|---|---|
| 15% | Passives |
| 49% | Detractors |
| Summary | Date | Score |
|---|---|---|
Nov 2023 -10 | Nov 2023 | -10 |
Dec 2023 -11 | Dec 2023 | -11 |
Jan 2024 -10 | Jan 2024 | -10 |
Apr 2024 -12 | Apr 2024 | -12 |
Jun 2024 -10 | Jun 2024 | -10 |
Jul 2024 -10 | Jul 2024 | -10 |
Aug 2024 -11 | Aug 2024 | -11 |
Sep 2024 -11 | Sep 2024 | -11 |
Oct 2024 -11 | Oct 2024 | -11 |
Nov 2024 -12 | Nov 2024 | -12 |
Dec 2024 -12 | Dec 2024 | -12 |
Nov 2025 -13 | Nov 2025 | -13 |
Activision Blizzard is ranked #4 for NPS among its competitors. Netflix and Riot Games come in first and second, with Ubisoft coming in at third. Among those competitors, it is the lowest valued company behind Netflix.
![]() Activision Blizzard | ![]() Netflix | ![]() Riot Games | ![]() Ubisoft | |
| Global Ranking | #527 | #4 | #77 | #80 |
| NPS | -13 | 43 | 23 | 13 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $74.97B | $230.47B | $3.52B | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Activision Blizzard's NPS 52 points higher than Male customers.
Activision Blizzard's NPS was rated -52 by Male customers on Comparably.
Activision Blizzard's NPS was rated by Female customers on Comparably.
Activision Blizzard's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -94 | Caucasian | -94 |
Asian or Pacific Islander -28 | Asian or Pacific Islander | -28 |
Other -10 | Other | -10 |
Activision Blizzard's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
Activision Blizzard's NPS was rated the highest by customers who have used Activision Blizzard's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
1 to 2 Years -13 | 1 to 2 Years | -13 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years -9 | 5 to 10 Years | -9 |
Over 10 Years -80 | Over 10 Years | -80 |
Compared to its competitors, Activision Blizzard's NPS is rated right below Electronic Arts (EA).
| COMPANY | NPS Score | |
|---|---|---|
![]() | Valve | 61 |
![]() | Naughty Dog | 60 |
![]() | Netflix | 43 |
![]() | Riot Games | 23 |
![]() | Ubisoft | 13 |
![]() | Meta | 9 |
![]() | Electronic Arts (EA) | -11 |
![]() | Activision Blizzard | -13 |
In the Media and Entertainment industry, Activision Blizzard's NPS is rated right below Instagram.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Nintendo | 55 |
![]() | Spotify | 49 |
![]() | Apple | 48 |
![]() | Netflix | 43 |
![]() | The Walt Disney Company | 38 |
![]() | ROBLOX | 38 |
![]() | Rockstar Games | 38 |
![]() | 21 | |
![]() | Activision Blizzard | -13 |
Out of the 7 Activision Blizzard customer reviews 2 were positive and 5 were constructive. Activision Blizzard customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of Activision Blizzard users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Male customers rated Activision Blizzard's Customer Loyalty score 4% higher than Female customers.
Activision Blizzard's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Activision Blizzard's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 84% | 18-25 | 84% |
26-30 55% | 26-30 | 55% |
31-35 55% | 31-35 | 55% |
36-40 46% | 36-40 | 46% |
Activision Blizzard's Customer Loyalty score was rated the highest by customers who have used Activision Blizzard's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Activision Blizzard's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, Activision Blizzard's Customer Loyalty score is rated right below Electronic Arts (EA).
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Valve | 93% |
![]() | Naughty Dog | 90% |
![]() | Netflix | 87% |
![]() | Riot Games | 83% |
![]() | Ubisoft | 75% |
![]() | Meta | 75% |
![]() | Electronic Arts (EA) | 70% |
![]() | Activision Blizzard | 70% |
In the Media and Entertainment industry, Activision Blizzard's Customer Loyalty score is rated right below The Walt Disney Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | ROBLOX | 89% |
![]() | Nintendo | 89% |
![]() | Netflix | 87% |
![]() | Spotify | 87% |
![]() | Apple | 86% |
![]() | 84% | |
![]() | Rockstar Games | 84% |
![]() | The Walt Disney Company | 83% |
![]() | Activision Blizzard | 70% |
Activision Blizzard has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Activision Blizzard's overall Product Quality score rated by its users and customers.
Activision Blizzard’s product quality score is a 3 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Activision Blizzard's product the highest. Reviewers from the Arts and Entertainment industry rated Activision Blizzard the lowest at 1.5.
Activision Blizzard's Product Quality score was rated highest by Female customers, and rated lowest by customers who have used Activision Blizzard's products/services for Over 10 Years.
Female customers rated Activision Blizzard's Product Quality score 2.6 stars higher than Male customers.
Activision Blizzard's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Asian or Pacific Islander 2.8 | Asian or Pacific Islander | 2.8 |
Other 2.6 | Other | 2.6 |
Activision Blizzard's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.8 | 36-40 | 1.8 |
Activision Blizzard's Product Quality score was rated the highest by customers who have used Activision Blizzard's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Activision Blizzard's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Compared to its competitors, Activision Blizzard's Product Quality score is rated right below Electronic Arts (EA).
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Naughty Dog | 4.5/5 |
![]() | Valve | 4.4/5 |
![]() | Netflix | 4.2/5 |
![]() | Riot Games | 3.7/5 |
![]() | Ubisoft | 3.7/5 |
![]() | Meta | 3.6/5 |
![]() | Electronic Arts (EA) | 3.1/5 |
![]() | Activision Blizzard | 3/5 |
In the Media and Entertainment industry, Activision Blizzard's Product Quality score is rated right below Instagram.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Nintendo | 4.4/5 |
![]() | Apple | 4.3/5 |
![]() | Netflix | 4.2/5 |
![]() | Spotify | 4.2/5 |
![]() | The Walt Disney Company | 4.1/5 |
![]() | Rockstar Games | 4.1/5 |
![]() | ROBLOX | 4/5 |
![]() | 3.7/5 | |
![]() | Activision Blizzard | 3/5 |
Activision Blizzard has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Activision Blizzard's overall ROI score rated by its users and customers.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from Activision Blizzard.
Activision Blizzard's ROI score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers who have used Activision Blizzard's products/services for Over 10 Years.
Female customers rated Activision Blizzard's ROI score 1.9 stars higher than Male customers.
Activision Blizzard's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Asian or Pacific Islander 2.3 | Asian or Pacific Islander | 2.3 |
Other 2.4 | Other | 2.4 |
Activision Blizzard's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 3 | 18-25 | 3 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.6 | 36-40 | 1.6 |
Activision Blizzard's ROI score was rated the highest by customers who have used Activision Blizzard's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Activision Blizzard's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, Activision Blizzard's ROI score is rated right below Electronic Arts (EA).
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Valve | 4.2/5 |
![]() | Naughty Dog | 4.2/5 |
![]() | Netflix | 4/5 |
![]() | Meta | 3.6/5 |
![]() | Riot Games | 3.6/5 |
![]() | Ubisoft | 3.4/5 |
![]() | Electronic Arts (EA) | 2.9/5 |
![]() | Activision Blizzard | 2.8/5 |
In the Media and Entertainment industry, Activision Blizzard's ROI score is rated right below Instagram.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Spotify | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Netflix | 4/5 |
![]() | Apple | 4/5 |
![]() | Rockstar Games | 3.8/5 |
![]() | ROBLOX | 3.8/5 |
![]() | The Walt Disney Company | 3.7/5 |
![]() | 3.5/5 | |
![]() | Activision Blizzard | 2.8/5 |
Activision Blizzard has an overall Customer Satisfaction score of 48 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Activision Blizzard's Customer Satisfaction score was rated highest by customers who have used Activision Blizzard's products/services for 2 to 5 Years, and rated lowest by customers ages 36-40.
Female customers rated Activision Blizzard's Customer Satisfaction score 35 points higher than Male customers.
Very Satisfied | 25% | |
|---|---|---|
Satisfied | 7% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 10% | |
Very Dissatisfied | 48% |
Very Satisfied | 34% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
Activision Blizzard's Customer Satisfaction (CSAT) score was rated 8% according to Caucasian users and customers.
Activision Blizzard's Customer Satisfaction (CSAT) score was rated 50% according to Asian or Pacific Islander users and customers.
Activision Blizzard's Customer Satisfaction (CSAT) score was rated 56% according to Other users and customers.
Activision Blizzard's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 58% | |||||||||||||||
| 26-30 | 0% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 0% |
Activision Blizzard's Customer Satisfaction score was rated the highest by customers who have used Activision Blizzard's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Activision Blizzard's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Activision Blizzard Customer Satisfaction Score by Industry",
"text": "Activision Blizzard's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Activision Blizzard's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 50
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Activision Blizzard's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
}
]
}Compared to its competitors, Activision Blizzard's Customer Satisfaction score is rated right below Electronic Arts (EA).
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Valve | 89% |
![]() | Naughty Dog | 86% |
![]() | Netflix | 85% |
![]() | Riot Games | 69% |
![]() | Ubisoft | 68% |
![]() | Meta | 65% |
![]() | Electronic Arts (EA) | 56% |
![]() | Activision Blizzard | 47% |
In the Media and Entertainment industry, Activision Blizzard's Customer Satisfaction score is rated right below Instagram.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Nintendo | 88% |
![]() | Netflix | 85% |
![]() | Apple | 85% |
![]() | Spotify | 85% |
![]() | The Walt Disney Company | 77% |
![]() | Rockstar Games | 76% |
![]() | ROBLOX | 73% |
![]() | 61% | |
![]() | Activision Blizzard | 47% |
Activision Blizzard has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Activision Blizzard's overall Customer Service score rated by its users and customers.
2701 Olympic Boulevard Building B, Santa Monica, CA 90405
http://www.activisionblizzard.com/
310-255-2000
Activision Blizzard's Customer Service score was rated highest by customers who have used Activision Blizzard's products/services for 1 to 2 Years, and rated lowest by customers who have used Activision Blizzard's products/services for Over 10 Years.
Female customers rated Activision Blizzard's Customer Service score 1.8 stars higher than Male customers.
Activision Blizzard's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
Other 2.7 | Other | 2.7 |
Activision Blizzard's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.9 | 18-25 | 2.9 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.7 | 36-40 | 2.7 |
Activision Blizzard's Customer Service score was rated the highest by customers who have used Activision Blizzard's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Activision Blizzard's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, Activision Blizzard's Customer Service score is rated right below Electronic Arts (EA).
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Naughty Dog | 4.2/5 |
![]() | Valve | 4.1/5 |
![]() | Netflix | 4/5 |
![]() | Riot Games | 3.5/5 |
![]() | Meta | 3.5/5 |
![]() | Ubisoft | 3.4/5 |
![]() | Electronic Arts (EA) | 2.9/5 |
![]() | Activision Blizzard | 2.7/5 |
In the Media and Entertainment industry, Activision Blizzard's Customer Service score is rated right below Instagram.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Apple | 4.2/5 |
![]() | The Walt Disney Company | 4.1/5 |
![]() | Nintendo | 4/5 |
![]() | Netflix | 4/5 |
![]() | Spotify | 4/5 |
![]() | Rockstar Games | 3.7/5 |
![]() | ROBLOX | 3.6/5 |
![]() | 3.3/5 | |
![]() | Activision Blizzard | 2.7/5 |
Activision Blizzard has a 3.9/5 stars for its overall company culture rated by their employees





Activision Blizzard scored a -13 for Net Promoter Score and a 45 for Employee Net Promoter Score. NPS gauges how likely a customer of Activision Blizzard would recommend the brand to a friend. ENPS measures how likely Activision Blizzard employees would recommend working at Activision Blizzard to a friend.
| 36% | Promoters |
|---|---|
| 15% | Passive |
| 49% | Detractors |
| 67% | Promoters |
|---|---|
| 11% | Passive |
| 22% | Detractors |
Activision Blizzard is ranked #527 in the Global Top 100 Brands. It ranks just behind ZipRecruiter and just ahead of Bloomin' Brands.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
525 | ![]() | Randstad | ![]() | Jacques Broek | Business and Consumer Services |
526 | ![]() | ZipRecruiter | ![]() | Ian Siegel | Business and Consumer Services |
527 | ![]() | Activision Blizzard | ![]() | Bobby Kotick | Media and Entertainment |
528 | ![]() | Bloomin' Brands | ![]() | David Deno | Food and Beverages |
529 | ![]() | Amdocs | ![]() | Shuky Sheffer | Tech |
530 | ![]() | Reebok | ![]() | Matt O'Toole | Retail |
531 | ![]() | CarGurus | ![]() | Jason Trevisan | Tech |
Activision Blizzard is ranked #58 in the Media and Entertainment Industry. It ranks just behind Cinepolis and just ahead of Century 21.
| RANK | COMPANY | Location | |
|---|---|---|---|
56 | ![]() | Fox | Los Angeles, CA |
57 | ![]() | Cinepolis | Dallas, TX |
58 | ![]() | Activision Blizzard | Santa Monica, CA |
59 | ![]() | Century 21 | Madison, NJ |
60 | ![]() | Live Nation Entertainment | |
61 | ![]() | Calm | San Francisco, CA |
62 | ![]() | Booking.com | Amsterdam |