18
NPS
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Ranked
#60
Media and Entertainment Brands
Brand Page
Live Nation Entertainment
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Live Nation Entertainment is ranked #60 in Media and Entertainment Brands
Live Nation Entertainment is ranked #60 in Media and Entertainment Brands
About Live Nation Entertainment's Brand
Live Nation Entertainment’s brand is ranked #566 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Live Nation Entertainment. When compared to other organizations within the Media and Entertainment industry, Live Nation Entertainment is ranked #60. Among its major competitors, Live Nation Entertainment is ranked in 3rd place for NPS while House of Blues Entertainment is 1st, and Eventbrite is 2nd.Their current market cap is $19.20B
Brand at a Glance
71%
Customer Loyalty
3.7/5
Product Quality
3.6/5
Pricing
3.6/5
Customer Service
Live Nation Entertainment Ranking
- #60 in Media and Entertainment
- #3 / 4 of its competitors
Live Nation Entertainment NPS
Live Nation Entertainment's Net Promoter Score (NPS) is a 18 with 48% Promoters, 22% Passives, and 30% Detractors. Net Promoter Score tracks whether Live Nation Entertainment's customers would recommend using the product based on a scale of -100 to 100.
Live Nation Entertainment Overall NPS
| 48% | Promoters |
|---|---|
| 22% | Passives |
| 30% | Detractors |
Live Nation Entertainment NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 18 | Jan 2025 | 18 |
Feb 2025 17 | Feb 2025 | 17 |
Mar 2025 17 | Mar 2025 | 17 |
Apr 2025 17 | Apr 2025 | 17 |
May 2025 18 | May 2025 | 18 |
Jun 2025 18 | Jun 2025 | 18 |
Jul 2025 18 | Jul 2025 | 18 |
Aug 2025 18 | Aug 2025 | 18 |
Sep 2025 15 | Sep 2025 | 15 |
Oct 2025 17 | Oct 2025 | 17 |
Nov 2025 17 | Nov 2025 | 17 |
Dec 2025 17 | Dec 2025 | 17 |
How Other Brands Compare
Live Nation Entertainment is ranked third for NPS among its competitors. House of Blues Entertainment and Eventbrite come in first and second, with StubHub coming in at #4. Among those competitors, it is the third most valued company behind StubHub.
Live Nation Entertainment |  Eventbrite |  StubHub |  House of Blues Entertainment | |
| Global Ranking | #566 | #376 | #- | #- |
| NPS | 18 | 33 | -93 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $19.20B | $597.50M | $41.67B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Live Nation Entertainment NPS by Gender
Female customers rated Live Nation Entertainment's NPS 32 points higher than Male customers.
Male
-12
Live Nation Entertainment's NPS was rated -12 by Male customers on Comparably.
33%
Promoters
22%
Passives
45%
Detractors
Female
20
Live Nation Entertainment's NPS was rated 20 by Female customers on Comparably.
50%
Promoters
20%
Passives
30%
Detractors
Live Nation Entertainment NPS by Ethnicity
Live Nation Entertainment's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -6 | Caucasian | -6 |
Hispanic or Latino 40 | Hispanic or Latino | 40 |
African American/Black 13 | African American/Black | 13 |
Asian or Pacific Islander -20 | Asian or Pacific Islander | -20 |
Other -11 | Other | -11 |
Live Nation Entertainment NPS by Age
Live Nation Entertainment's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.
Live Nation Entertainment NPS by Usage
Live Nation Entertainment's NPS was rated the highest by customers who have used Live Nation Entertainment's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -26 | Less than 1 Year | -26 |
1 to 2 Years 49 | 1 to 2 Years | 49 |
2 to 5 Years 37 | 2 to 5 Years | 37 |
5 to 10 Years -46 | 5 to 10 Years | -46 |
Over 10 Years 20 | Over 10 Years | 20 |
Live Nation Entertainment NPS vs. Competitors
Compared to its competitors, Live Nation Entertainment's NPS is rated right above Ticketmaster, and is preceded by Eventbrite.
| COMPANY | NPS Score | |
|---|---|---|
| House of Blues Entertainment | 100 |
| Eventbrite | 33 |
| Live Nation Entertainment | 18 |
 | Ticketmaster | -63 |
| StubHub | -93 |
Live Nation Entertainment NPS vs Companies in Media and Entertainment
In the Media and Entertainment industry, Live Nation Entertainment's NPS is rated right below Instagram.
| COMPANY | NPS Score | |
|---|---|---|
 | Nintendo | 55 |
 | Spotify | 49 |
 | Apple | 48 |
 | Netflix | 43 |
 | The Walt Disney Company | 38 |
 | ROBLOX | 38 |
 | Rockstar Games | 38 |
 | 21 | |
| Live Nation Entertainment | 18 |
Live Nation Entertainment Customer Reviews
Out of the 20 Live Nation Entertainment customer reviews 11 were positive and 9 were constructive. Live Nation Entertainment customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Live Nation Entertainment Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Live Nation Entertainment users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Live Nation Entertainment Customer Loyalty Score by Gender
Female customers rated Live Nation Entertainment's Customer Loyalty score 13% higher than Male customers.
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Male
65%
Yes
Female
78%
Yes
Live Nation Entertainment Customer Loyalty Score by Ethnicity
Live Nation Entertainment's Customer Loyalty score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Live Nation Entertainment.
67
out of 100
Caucasian
64
out of 100
Hispanic or Latino
81
out of 100
African American/Black
64
out of 100
Asian or Pacific Islander
90
out of 100
Other
Live Nation Entertainment Customer Loyalty Score by Age
Live Nation Entertainment's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 26-30.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 75% | 18-25 | 75% |
26-30 52% | 26-30 | 52% |
31-35 55% | 31-35 | 55% |
36-40 74% | 36-40 | 74% |
41-45 74% | 41-45 | 74% |
46-50 70% | 46-50 | 70% |
51-55 84% | 51-55 | 84% |
56-60 100% | 56-60 | 100% |
Live Nation Entertainment Customer Loyalty Score by Usage
Live Nation Entertainment's Customer Loyalty score was rated the highest by customers who have used Live Nation Entertainment's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Live Nation Entertainment Customer Loyalty Score by Industry
Live Nation Entertainment's Customer Loyalty score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Live Nation Entertainment Customer Loyalty vs. Competitors
Compared to its competitors, Live Nation Entertainment's Customer Loyalty score is rated right above Eventbrite, and is preceded by House of Blues Entertainment.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| House of Blues Entertainment | 100% |
| Live Nation Entertainment | 71% |
| Eventbrite | 59% |
| Ticketmaster | 56% |
| StubHub | 48% |
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Customer Loyalty for Other Media and Entertainment Brands
In the Media and Entertainment industry, Live Nation Entertainment's Customer Loyalty score is rated right below The Walt Disney Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ROBLOX | 89% |
| Nintendo | 89% |
| Netflix | 87% |
| Spotify | 87% |
| Apple | 86% |
| 84% | |
| Rockstar Games | 84% |
| The Walt Disney Company | 83% |
| Live Nation Entertainment | 71% |
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Live Nation Entertainment Product Quality
3.7/5
Live Nation Entertainment has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Live Nation Entertainment Product Information
Live Nation Entertainment’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Live Nation Entertainment's product the highest. Reviewers from the Aerospace and Aviation industry rated Live Nation Entertainment the lowest at 3.2.
- Company Size
- 10,000+ Employees
Industry
Entertainment
Quick Insights into Live Nation Entertainment Product Quality
Live Nation Entertainment's Product Quality score was rated highest by customers ages 56-60, and rated lowest by customers from the Accounting industry.
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Ranked Live Nation Entertainment Product Quality the Highest
Ranked Live Nation Entertainment Product Quality the Lowest
Live Nation Entertainment Product Quality Score by Gender
Female customers rated Live Nation Entertainment's Product Quality score 0.4 stars higher than Male customers.
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Male
3.5/5
Female
3.9/5
Live Nation Entertainment Product Quality Score by Ethnicity
Live Nation Entertainment's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Live Nation Entertainment.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 4.2 | African American/Black | 4.2 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 4 | Other | 4 |
Live Nation Entertainment Product Quality Score by Age
Live Nation Entertainment's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.3 | 26-30 | 3.3 |
31-35 3.3 | 31-35 | 3.3 |
36-40 4 | 36-40 | 4 |
41-45 3.7 | 41-45 | 3.7 |
46-50 3.5 | 46-50 | 3.5 |
51-55 3.5 | 51-55 | 3.5 |
56-60 5 | 56-60 | 5 |
Live Nation Entertainment Product Quality Score by Usage
Live Nation Entertainment's Product Quality score was rated the highest by customers who have used Live Nation Entertainment's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Live Nation Entertainment Product Quality Score by Industry
Live Nation Entertainment's Product Quality score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Live Nation Entertainment Product Quality vs. Competitors
Compared to its competitors, Live Nation Entertainment's Product Quality score is rated right above Eventbrite, and is preceded by House of Blues Entertainment.
| COMPANY | Product Quality Score | |
|---|---|---|
| House of Blues Entertainment | 4.1/5 |
| Live Nation Entertainment | 3.7/5 |
| Eventbrite | 3.6/5 |
| Ticketmaster | 1.7/5 |
| StubHub | 1.5/5 |
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Product Quality for Other Media and Entertainment Brands
In the Media and Entertainment industry, Live Nation Entertainment's Product Quality score is rated right above Instagram, and is preceded by ROBLOX.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nintendo | 4.4/5 |
| Apple | 4.3/5 |
| Netflix | 4.2/5 |
| Spotify | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Rockstar Games | 4.1/5 |
| ROBLOX | 4/5 |
| Live Nation Entertainment | 3.7/5 |
| 3.7/5 |
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Live Nation Entertainment Pricing
Live Nation Entertainment ROI & Value For Money
3.6/5
Live Nation Entertainment has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Live Nation Entertainment Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Accounting industry think that they had the lowest ROI from Live Nation Entertainment.
Quick Insights into Live Nation Entertainment ROI
Live Nation Entertainment's ROI score was rated highest by customers from the Education industry, and rated lowest by customers from the Accounting industry.
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Ranked Live Nation Entertainment ROI the Highest
Ranked Live Nation Entertainment ROI the Lowest
Live Nation Entertainment ROI Score by Gender
Female customers rated Live Nation Entertainment's ROI score 0.5 stars higher than Male customers.
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Male
3.1/5
Female
3.6/5
Live Nation Entertainment ROI Score by Ethnicity
Live Nation Entertainment's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
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0
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3
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5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Hispanic or Latino 3.9 | Hispanic or Latino | 3.9 |
African American/Black 3.7 | African American/Black | 3.7 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 3.5 | Other | 3.5 |
Live Nation Entertainment ROI Score by Age
Live Nation Entertainment's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 46-50.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 3.1 | 26-30 | 3.1 |
31-35 3.3 | 31-35 | 3.3 |
36-40 3.8 | 36-40 | 3.8 |
41-45 3.5 | 41-45 | 3.5 |
46-50 3 | 46-50 | 3 |
51-55 3.1 | 51-55 | 3.1 |
56-60 4.1 | 56-60 | 4.1 |
Live Nation Entertainment ROI Score by Usage
Live Nation Entertainment's ROI score was rated the highest by customers who have used Live Nation Entertainment's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Live Nation Entertainment ROI Score by Industry
Live Nation Entertainment's ROI score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Live Nation Entertainment Pricing vs. Competitors
Compared to its competitors, Live Nation Entertainment's ROI score is rated right above Eventbrite, and is preceded by House of Blues Entertainment.
| COMPANY | Pricing Score | |
|---|---|---|
| House of Blues Entertainment | 4.5/5 |
| Live Nation Entertainment | 3.6/5 |
| Eventbrite | 3.5/5 |
| Ticketmaster | 1.5/5 |
| StubHub | 1.5/5 |
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ROI for Other Media and Entertainment Brands
In the Media and Entertainment industry, Live Nation Entertainment's ROI score is rated right above Instagram, and is preceded by The Walt Disney Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Spotify | 4/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Apple | 4/5 |
| Rockstar Games | 3.8/5 |
| ROBLOX | 3.8/5 |
| The Walt Disney Company | 3.7/5 |
| Live Nation Entertainment | 3.6/5 |
| 3.5/5 |
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Live Nation Entertainment Customer Satisfaction (CSAT)
Live Nation Entertainment Customer Satisfaction (CSAT) Score
72 / 100
Live Nation Entertainment has an overall Customer Satisfaction score of 72 rated by its users and customers.
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Very Satisfied
37%
Satisfied
35%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
2%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Live Nation Entertainment Customer Satisfaction
Live Nation Entertainment's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers from the Accounting industry.
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Ranked Live Nation Entertainment Customer Satisfaction the Highest
Ranked Live Nation Entertainment Customer Satisfaction the Lowest
Live Nation Entertainment Customer Satisfaction Score by Gender
Male customers rated Live Nation Entertainment's Customer Satisfaction score 2 points higher than Female customers.
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70 / 100
MaleVery Satisfied | 14% | |
|---|---|---|
Satisfied | 56% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 3% | |
Very Dissatisfied | 17% |
68 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 18% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 6% | |
Very Dissatisfied | 9% |
Live Nation Entertainment Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Live Nation Entertainment's Customer Satisfaction (CSAT) score was rated 62% according to Caucasian users and customers.
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62 / 100
Very Satisfied
31%
Satisfied
31%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
3%
Very Dissatisfied
22%
CSAT according to Hispanic or Latino
Live Nation Entertainment's Customer Satisfaction (CSAT) score was rated 60% according to Hispanic or Latino users and customers.
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60 / 100
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
20%
Very Dissatisfied
0%
CSAT according to African American/Black
Live Nation Entertainment's Customer Satisfaction (CSAT) score was rated 84% according to African American/Black users and customers.
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84 / 100
Very Satisfied
58%
Satisfied
26%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
8%
CSAT according to Asian or Pacific Islander
Live Nation Entertainment's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
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100 / 100
Very Satisfied
20%
Satisfied
80%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Live Nation Entertainment's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
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67 / 100
Very Satisfied
22%
Satisfied
45%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
11%
Very Dissatisfied
0%
Live Nation Entertainment Customer Satisfaction Score by Age
Live Nation Entertainment's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 72% | |||||||||||||||
| 26-30 | 75% | |||||||||||||||
| 31-35 | 50% | |||||||||||||||
| 36-40 | 83% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 46-50 | 67% | |||||||||||||||
| 51-55 | 50% | |||||||||||||||
| 56-60 | 67% |
Live Nation Entertainment Customer Satisfaction Score by Usage
Live Nation Entertainment's Customer Satisfaction score was rated the highest by customers who have used Live Nation Entertainment's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Live Nation Entertainment Customer Satisfaction Score by Industry
Live Nation Entertainment's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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"title": "Live Nation Entertainment Customer Satisfaction Score by Industry",
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}Live Nation Entertainment Customer Satisfaction vs. Competitors
Compared to its competitors, Live Nation Entertainment's Customer Satisfaction score is rated right above Eventbrite, and is preceded by House of Blues Entertainment.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| House of Blues Entertainment | 100% |
| Live Nation Entertainment | 72% |
| Eventbrite | 55% |
| Ticketmaster | 19% |
| StubHub | 5% |
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Customer Satisfaction for Other Media and Entertainment Brands
In the Media and Entertainment industry, Live Nation Entertainment's Customer Satisfaction score is rated right above Instagram, and is preceded by ROBLOX.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nintendo | 88% |
| Netflix | 85% |
| Apple | 85% |
| Spotify | 85% |
| The Walt Disney Company | 77% |
| Rockstar Games | 76% |
| ROBLOX | 73% |
| Live Nation Entertainment | 72% |
| 61% |
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Live Nation Entertainment Customer Service
3.6/5
Live Nation Entertainment has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Live Nation Entertainment's Customer Service
Address
90210
Website
http://www.livenationentertainment.com/
Phone Number
310-867-7200
Live Nation Entertainment's Social Links
Quick Insights into Live Nation Entertainment Customer Service
Live Nation Entertainment's Customer Service score was rated highest by customers from the Education industry, and rated lowest by customers from the Accounting industry.
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Ranked Live Nation Entertainment Customer Service the Highest
Ranked Live Nation Entertainment Customer Service the Lowest
Live Nation Entertainment Customer Service Score by Gender
Female customers rated Live Nation Entertainment's Customer Service score 0.8 stars higher than Male customers.
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Male
3/5
Female
3.8/5
Live Nation Entertainment Customer Service Score by Ethnicity
Live Nation Entertainment's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
Hispanic or Latino 3.5 | Hispanic or Latino | 3.5 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Other 3.5 | Other | 3.5 |
Live Nation Entertainment Customer Service Score by Age
Live Nation Entertainment's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.1 | 26-30 | 3.1 |
31-35 3.2 | 31-35 | 3.2 |
36-40 3.3 | 36-40 | 3.3 |
41-45 3.5 | 41-45 | 3.5 |
46-50 3 | 46-50 | 3 |
51-55 3 | 51-55 | 3 |
56-60 4.1 | 56-60 | 4.1 |
Live Nation Entertainment Customer Service Score by Usage
Live Nation Entertainment's Customer Service score was rated the highest by customers who have used Live Nation Entertainment's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Live Nation Entertainment Customer Service Score by Industry
Live Nation Entertainment's Customer Service score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Live Nation Entertainment Customer Service vs. Competitors
Compared to its competitors, Live Nation Entertainment's Customer Service score is rated right above Eventbrite, and is preceded by House of Blues Entertainment.
| COMPANY | Customer Service Score | |
|---|---|---|
| House of Blues Entertainment | 4.7/5 |
| Live Nation Entertainment | 3.6/5 |
| Eventbrite | 3/5 |
| Ticketmaster | 1.5/5 |
| StubHub | 1.5/5 |
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Customer Service for Other Media and Entertainment Brands
In the Media and Entertainment industry, Live Nation Entertainment's Customer Service score is rated right above ROBLOX, and is preceded by Rockstar Games.
| COMPANY | Customer Service Score | |
|---|---|---|
| Apple | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Spotify | 4/5 |
| Rockstar Games | 3.7/5 |
| Live Nation Entertainment | 3.6/5 |
| ROBLOX | 3.6/5 |
| 3.3/5 |
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Live Nation Entertainment as an Employer
3.2/5
Live Nation Entertainment has a 3.2/5 stars for its overall company culture rated by their employees
top
50%
CEO of Live Nation Entertainment
In the Top 50% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Live Nation Entertainment scored a 18 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Live Nation Entertainment would recommend the brand to a friend. ENPS measures how likely Live Nation Entertainment employees would recommend working at Live Nation Entertainment to a friend.
Net Promoter Score
18
NPS Score
| 48% | Promoters |
|---|---|
| 22% | Passive |
| 30% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 42% | Promoters |
|---|---|
| 16% | Passive |
| 42% | Detractors |
Global Ranking Snapshot
Live Nation Entertainment is ranked #566 in the Global Top 100 Brands. It ranks just behind NXP Semiconductors and just ahead of Neiman Marcus.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
564 |  | Radisson Hotels |  | Trudy Rautio | Travel and Hospitality |
565 |  | NXP Semiconductors |  | Richard Clemmer | Energy and Manufacturing |
566 | | Live Nation Entertainment | | Michael Rapino | Media and Entertainment |
567 |  | Neiman Marcus |  | Geoffroy Raemdonck | Retail |
568 |  | Merrill Lynch |  | John Alexander Thain | Banking and Financial Services |
569 |  | Coursera |  | Jeff Maggioncalda | Tech |
570 |  | Deutsche Bank |  | Christian Sewing | Banking and Financial Services |
Media and Entertainment Ranking Snapshot
Live Nation Entertainment is ranked #60 in the Media and Entertainment Industry. It ranks just behind Century 21 and just ahead of Calm.
| RANK | COMPANY | Location | |
|---|---|---|---|
58 |  | Activision Blizzard | Santa Monica, CA |
59 |  | Century 21 | Madison, NJ |
60 | | Live Nation Entertainment | |
61 |  | Calm | San Francisco, CA |
62 |  | Booking.com | Amsterdam |
63 |  | Specialized Bicycle Components | |
64 |  | ESPN | Bristol, CT |
