

Eventbrite is where people come together to unlock the magic of sharing an infinite reel of experiences. From music festivals to marathons and conferences to community engagement, anyone on our platform can create, share, find and attend events that fuel their passions and enrich their lives. We’re opening people up to the world around them. And looking for talented people, like you, to help us do it. Eventbrite’s brand is ranked #376 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Eventbrite. When compared to other organizations within the Business and Consumer Services industry, Eventbrite is ranked #49. Among its major competitors, Eventbrite is ranked in 3rd place for NPS while Gather is 1st, and EventMobi is 2nd. Overall, Eventbrite has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $597.50M
Eventbrite's Net Promoter Score (NPS) is a 33 with 60% Promoters, 13% Passives, and 27% Detractors. Net Promoter Score tracks whether Eventbrite's customers would recommend using the product based on a scale of -100 to 100.
| 60% | Promoters |
|---|---|
| 13% | Passives |
| 27% | Detractors |
| Summary | Date | Score |
|---|---|---|
Nov 2023 40 | Nov 2023 | 40 |
Dec 2023 40 | Dec 2023 | 40 |
Jan 2024 39 | Jan 2024 | 39 |
Feb 2024 38 | Feb 2024 | 38 |
Mar 2024 38 | Mar 2024 | 38 |
Jun 2024 38 | Jun 2024 | 38 |
Jul 2024 38 | Jul 2024 | 38 |
Sep 2024 38 | Sep 2024 | 38 |
Dec 2024 36 | Dec 2024 | 36 |
Feb 2025 34 | Feb 2025 | 34 |
May 2025 33 | May 2025 | 33 |
Oct 2025 33 | Oct 2025 | 33 |
Eventbrite is ranked third for NPS among its competitors. Gather and EventMobi come in first and second, with Live Nation Entertainment coming in at #4. Among those competitors, it is the lowest valued company behind Live Nation Entertainment.
![]() Eventbrite | ![]() Live Nation Entertainment | ![]() Gather | ![]() EventMobi | |
| Global Ranking | #376 | #566 | #- | #- |
| NPS | 33 | 18 | 80 | 80 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | - | - |
| Valuation Updated every 24 hours for public companies | $597.50M | $19.20B | - | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Eventbrite's NPS 4 points higher than Male customers.
Eventbrite's NPS was rated -17 by Male customers on Comparably.
Eventbrite's NPS was rated -13 by Female customers on Comparably.
Eventbrite's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -9 | Caucasian | -9 |
African American/Black 0 | African American/Black | 0 |
Asian or Pacific Islander 20 | Asian or Pacific Islander | 20 |
Other -60 | Other | -60 |
Eventbrite's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Eventbrite's NPS was rated the highest by customers who have used Eventbrite's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 15 | Less than 1 Year | 15 |
1 to 2 Years 22 | 1 to 2 Years | 22 |
2 to 5 Years 50 | 2 to 5 Years | 50 |
5 to 10 Years 28 | 5 to 10 Years | 28 |
Compared to its competitors, Eventbrite's NPS is rated right above Live Nation Entertainment, and is preceded by EventMobi.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Gather | 80 |
![]() | EventMobi | 80 |
![]() | Eventbrite | 33 |
![]() | Live Nation Entertainment | 18 |
![]() | CrowdTorch | N/A |
![]() | Eventbase | N/A |
![]() | Ticketmaster | -63 |
![]() | Front Gate Tickets | -70 |
Out of the 4 Eventbrite customer reviews 2 were positive and 2 were constructive. Eventbrite customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
59% of Eventbrite users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Female customers rated Eventbrite's Customer Loyalty score 11% higher than Male customers.
Eventbrite's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Eventbrite's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 46% | 18-25 | 46% |
31-35 55% | 31-35 | 55% |
36-40 100% | 36-40 | 100% |
51-55 78% | 51-55 | 78% |
66+ 40% | 66+ | 40% |
Eventbrite's Customer Loyalty score was rated the highest by customers who have used Eventbrite's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Eventbrite's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, Eventbrite's Customer Loyalty score is rated right above Ticketmaster, and is preceded by Front Gate Tickets.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Live Nation Entertainment | 71% |
![]() | Front Gate Tickets | 60% |
![]() | Eventbrite | 59% |
![]() | Ticketmaster | 56% |
![]() | Gather | N/A |
![]() | EventMobi | N/A |
![]() | CrowdTorch | N/A |
![]() | Eventbase | N/A |
In the Business and Consumer Services industry, Eventbrite's Customer Loyalty score is rated right below Accenture.
Eventbrite has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventbrite's overall Product Quality score rated by its users and customers.
Eventbrite serves markets in the United States, Asia, Europe, Australia, Canada, United Kingdom, Latin America, Germany, Brazil, and Mexico. Eventbrite supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Eventbrite’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Eventbrite's product the highest. Reviewers from the Education industry rated Eventbrite the lowest at 3.7.
Eventbrite's Product Quality score was rated highest by customers from the Healthcare, Hospitals and Medicine industry, and rated lowest by customers ages 66+.
Female customers rated Eventbrite's Product Quality score 0.5 stars higher than Male customers.
Eventbrite's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
African American/Black 2.2 | African American/Black | 2.2 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 2.5 | Other | 2.5 |
Eventbrite's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
31-35 3.9 | 31-35 | 3.9 |
36-40 3.9 | 36-40 | 3.9 |
51-55 3.9 | 51-55 | 3.9 |
66+ 1.5 | 66+ | 1.5 |
Eventbrite's Product Quality score was rated the highest by customers who have used Eventbrite's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Eventbrite's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Compared to its competitors, Eventbrite's Product Quality score is rated right above Ticketmaster, and is preceded by Live Nation Entertainment.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | EventMobi | 4.6/5 |
![]() | Gather | 4.3/5 |
![]() | Live Nation Entertainment | 3.7/5 |
![]() | Eventbrite | 3.6/5 |
![]() | Ticketmaster | 1.7/5 |
![]() | Front Gate Tickets | 1.7/5 |
![]() | CrowdTorch | N/A |
![]() | Eventbase | N/A |
In the Business and Consumer Services industry, Eventbrite's Product Quality score is rated right above FedEx, and is preceded by Accenture.
Eventbrite has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventbrite's overall ROI score rated by its users and customers.
Eventbrite has a pricing structure that accommodates small, medium, and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Real Estate industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from Eventbrite.
Eventbrite's ROI score was rated highest by customers from the Real Estate industry, and rated lowest by customers ages 66+.
Female customers rated Eventbrite's ROI score 0.2 stars higher than Male customers.
Eventbrite's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Other 1.8 | Other | 1.8 |
Eventbrite's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 4.4 | 18-25 | 4.4 |
31-35 3.5 | 31-35 | 3.5 |
36-40 3.6 | 36-40 | 3.6 |
51-55 2.2 | 51-55 | 2.2 |
66+ 1.5 | 66+ | 1.5 |
Eventbrite's ROI score was rated the highest by customers who have used Eventbrite's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Eventbrite's ROI score was rated the highest by Real Estate industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, Eventbrite's ROI score is rated right above Front Gate Tickets, and is preceded by Live Nation Entertainment.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | EventMobi | 4.5/5 |
![]() | Gather | 4.3/5 |
![]() | Live Nation Entertainment | 3.6/5 |
![]() | Eventbrite | 3.5/5 |
![]() | Front Gate Tickets | 1.5/5 |
![]() | Ticketmaster | 1.5/5 |
![]() | CrowdTorch | N/A |
![]() | Eventbase | N/A |
In the Business and Consumer Services industry, Eventbrite's ROI score is rated right above FedEx, and is preceded by Accenture.
Eventbrite has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Eventbrite's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers ages 66+.
Female customers rated Eventbrite's Customer Satisfaction score 7 points higher than Male customers.
Very Satisfied | 27% | |
|---|---|---|
Satisfied | 19% | |
Neither Satisfied nor Dissatisfied | 18% | |
Dissatisfied | 9% | |
Very Dissatisfied | 27% |
Very Satisfied | 26% | |
|---|---|---|
Satisfied | 27% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 47% |
Eventbrite's Customer Satisfaction (CSAT) score was rated 46% according to Caucasian users and customers.
Eventbrite's Customer Satisfaction (CSAT) score was rated 25% according to African American/Black users and customers.
Eventbrite's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Eventbrite's Customer Satisfaction (CSAT) score was rated 20% according to Other users and customers.
Eventbrite's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 31-35 | 50% | |||||||||||||||
| 36-40 | 83% | |||||||||||||||
| 51-55 | 50% | |||||||||||||||
| 66+ | 0% |
Eventbrite's Customer Satisfaction score was rated the highest by customers who have used Eventbrite's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Eventbrite's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Eventbrite Customer Satisfaction Score by Industry",
"text": "Eventbrite's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "Eventbrite's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 40,
"stars": 0,
"csatScore": 40,
"text": "Eventbrite's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 40
}
]
}Compared to its competitors, Eventbrite's Customer Satisfaction score is rated right above Ticketmaster, and is preceded by Live Nation Entertainment.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Live Nation Entertainment | 72% |
![]() | Eventbrite | 55% |
![]() | Ticketmaster | 19% |
![]() | Front Gate Tickets | 4% |
![]() | Gather | 0% |
![]() | EventMobi | 0% |
![]() | CrowdTorch | 0% |
![]() | Eventbase | 0% |
In the Business and Consumer Services industry, Eventbrite's Customer Satisfaction score is rated right above Verizon, and is preceded by FedEx.
Eventbrite has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventbrite's overall Customer Service score rated by its users and customers.
535 Mission St, San Francisco, CA 94105
https://www.eventbrite.com/
Eventbrite's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 66+.
Female customers rated Eventbrite's Customer Service score 0.5 stars higher than Male customers.
Eventbrite's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
African American/Black 3 | African American/Black | 3 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 1.6 | Other | 1.6 |
Eventbrite's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
31-35 3.4 | 31-35 | 3.4 |
36-40 3.6 | 36-40 | 3.6 |
51-55 2.4 | 51-55 | 2.4 |
66+ 1.5 | 66+ | 1.5 |
Eventbrite's Customer Service score was rated the highest by customers who have used Eventbrite's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Eventbrite's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, Eventbrite's Customer Service score is rated right above Ticketmaster, and is preceded by Live Nation Entertainment.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Gather | 5/5 |
![]() | EventMobi | 5/5 |
![]() | Live Nation Entertainment | 3.6/5 |
![]() | Eventbrite | 3/5 |
![]() | Ticketmaster | 1.5/5 |
![]() | Front Gate Tickets | 1.5/5 |
![]() | CrowdTorch | N/A |
![]() | Eventbase | N/A |
In the Business and Consumer Services industry, Eventbrite's Customer Service score is rated right above T-Mobile, and is preceded by Verizon.
Eventbrite has a 3.6/5 stars for its overall company culture rated by their employees

Eventbrite scored a 33 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of Eventbrite would recommend the brand to a friend. ENPS measures how likely Eventbrite employees would recommend working at Eventbrite to a friend.
| 60% | Promoters |
|---|---|
| 13% | Passive |
| 27% | Detractors |
| 49% | Promoters |
|---|---|
| 7% | Passive |
| 44% | Detractors |
Eventbrite is ranked #376 in the Global Top 100 Brands. It ranks just behind Fitbit and just ahead of Frito-Lay.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
374 | ![]() | Dodge | ![]() | Timothy Kuniskis | Automotive and Transportation |
375 | ![]() | Fitbit | ![]() | James Park | Health and Wellness |
376 | ![]() | Eventbrite | ![]() | Julia Hartz | Business and Consumer Services |
377 | ![]() | Frito-Lay | ![]() | Steven William | Food and Beverages |
378 | ![]() | Hallmark | ![]() | Mike Perry | Consumer Goods |
379 | ![]() | Freddie Mac | ![]() | Banking and Financial Services | |
380 | ![]() | BNP Paribas | ![]() | Jean-Laurent Bonnafé | Banking and Financial Services |
Eventbrite is ranked #49 in the Business and Consumer Services Industry. It ranks just behind Xero Inc and just ahead of Travelers.
| RANK | COMPANY | Location | |
|---|---|---|---|
47 | ![]() | Concentrix | Newark, CA |
48 | ![]() | Xero Inc | Denver, CO |
49 | ![]() | Eventbrite | San Francisco, CA |
50 | ![]() | Travelers | New York City, NY |
51 | ![]() | NerdWallet | San Francisco, CA |
52 | ![]() | TransUnion | Chicago, IL |
53 | ![]() | EPAM Systems | Newtown, PA |