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Goldman Sachs is

Ranked

#10

Banking and Financial Services Brands

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Goldman Sachs

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Goldman Sachs

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Goldman Sachs is ranked #10 in Banking and Financial Services Brands

About Goldman Sachs' Brand

Goldman Sachs is a multinational financial services firm providing securities, and investment banking and management services. Goldman Sachs’s brand is ranked #145 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Goldman Sachs. When compared to other organizations within the Banking and Financial Services industry, Goldman Sachs is ranked #10. Among its major competitors, Goldman Sachs is ranked in 4th place for NPS while JPMorgan Chase & Co is 1st, and Eaton Vance is 2nd. Overall, Goldman Sachs has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $113.07B

Brand at a Glance

65%

Customer Loyalty

3.5/5

Product Quality

3.5/5

Pricing

3.6/5

Customer Service

Goldman Sachs Ranking

Goldman Sachs NPS

Goldman Sachs's Net Promoter Score (NPS) is a 27 with 55% Promoters, 17% Passives, and 28% Detractors. Net Promoter Score tracks whether Goldman Sachs's customers would recommend using the product based on a scale of -100 to 100.

Goldman Sachs Overall NPS

NPS

55%	Promoters
17%	Passives
28%	Detractors

Goldman Sachs NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2024 31	Oct 2024	31
Nov 2024 29	Nov 2024	29
Dec 2024 29	Dec 2024	29
Feb 2025 27	Feb 2025	27
Mar 2025 27	Mar 2025	27
Apr 2025 26	Apr 2025	26
May 2025 25	May 2025	25
Jun 2025 25	Jun 2025	25
Oct 2025 26	Oct 2025	26
Nov 2025 26	Nov 2025	26
Dec 2025 25	Dec 2025	25
Jan 2026 25	Jan 2026	25

How Other Brands Compare

Goldman Sachs is ranked second for NPS among its competitors. JPMorgan Chase & Co and Wells Fargo come in first and third, with Bank of America coming in at #4. Among those competitors, it is the lowest valued company behind JPMorgan Chase & Co.

	Goldman Sachs	JPMorgan Chase & Co	Wells Fargo	Bank of America
Global Ranking	#145	#72	#139	#152
NPS	27	31	7	2
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	Neutral
Valuation Updated every 24 hours for public companies	$113.07B	$451.20B	$156.41B	$298.80B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Goldman Sachs NPS by Gender

Female customers rated Goldman Sachs's NPS 99 points higher than Male customers.

Male

-23

Goldman Sachs's NPS was rated -23 by Male customers on Comparably.

12%

Promoters

53%

Passives

35%

Detractors

Female

Goldman Sachs's NPS was rated 76 by Female customers on Comparably.

84%

Promoters

Passives

Detractors

Goldman Sachs NPS by Ethnicity

Goldman Sachs's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -11	Caucasian	-11
African American/Black 100	African American/Black	100
Asian or Pacific Islander 0	Asian or Pacific Islander	0

Goldman Sachs NPS by Age

Goldman Sachs's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.

100

Summary

Age

Promoters

Passives

Detractors

18-25

57%

14%

29%

26-30

67%

33%

36-40

60%

20%

41-45

20%

80%

Goldman Sachs NPS by Usage

Goldman Sachs's NPS was rated the highest by customers who have used Goldman Sachs's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 27	Less than 1 Year	27
1 to 2 Years 56	1 to 2 Years	56
2 to 5 Years -20	2 to 5 Years	-20
5 to 10 Years 20	5 to 10 Years	20
Over 10 Years 0	Over 10 Years	0

Goldman Sachs NPS vs. Competitors

Compared to its competitors, Goldman Sachs's NPS is rated right above Credit Suisse, and is preceded by Nomura.

COMPANY		NPS Score
	JPMorgan Chase & Co	31
	Eaton Vance	30
	Nomura	29
	Goldman Sachs	27
	Credit Suisse	15
	Wells Fargo	7
	Bank of America	2
	Edward Jones	-2
	Morgan Stanley	-8

Goldman Sachs NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, Goldman Sachs's NPS is rated right above Mastercard, and is preceded by JPMorgan Chase & Co.

COMPANY		NPS Score
	Visa	32
	JPMorgan Chase & Co	31
	Goldman Sachs	27
	Mastercard	27
	Stripe	26
	Block	25
	American Express	18
	PayPal	9
	USAA	7

Goldman Sachs Customer Reviews

Out of the 4 Goldman Sachs customer reviews 4 were positive and 0 were constructive. Goldman Sachs customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Goldman Sachs Customer Loyalty

65%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

65% of Goldman Sachs users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

65%

35%

Goldman Sachs Customer Loyalty Score by Gender

Goldman Sachs's Customer Loyalty score was rated 72 by both Female and Male customers on Comparably.

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Male

72%

Yes

Female

72%

Yes

Goldman Sachs Customer Loyalty Score by Ethnicity

Goldman Sachs's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

Goldman Sachs Customer Loyalty Score by Age

Goldman Sachs's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Goldman Sachs.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 61%	18-25	61%
26-30 85%	26-30	85%
36-40 82%	36-40	82%
41-45 55%	41-45	55%

Goldman Sachs Customer Loyalty Score by Usage

Goldman Sachs's Customer Loyalty score was rated the highest by customers who have used Goldman Sachs's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	43%
1 to 2 Years	80%
2 to 5 Years	90%
5 to 10 Years	64%
Over 10 Years	100%

Goldman Sachs Customer Loyalty Score by Industry

Goldman Sachs's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	80%
Accounting	70%
Aerospace and Aviation	100%
Banking and Financial Services	100%

Goldman Sachs Customer Loyalty vs. Competitors

Compared to its competitors, Goldman Sachs's Customer Loyalty score is rated right below Morgan Stanley.

COMPANY		Customer Loyalty Score
	Nomura	86%
	JPMorgan Chase & Co	83%
	Edward Jones	83%
	Credit Suisse	80%
	Bank of America	80%
	Wells Fargo	71%
	Eaton Vance	69%
	Morgan Stanley	69%
	Goldman Sachs	65%

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Goldman Sachs's Customer Loyalty score is rated right below Block.

COMPANY		Customer Loyalty Score
	USAA	87%
	American Express	85%
	Visa	84%
	JPMorgan Chase & Co	83%
	PayPal	79%
	Mastercard	78%
	Stripe	77%
	Block	76%
	Goldman Sachs	65%

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Goldman Sachs Product Quality

3.5/5

Goldman Sachs has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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Goldman Sachs Product Information

Goldman Sachs’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Goldman Sachs's product the highest. Reviewers from the Banking and Financial Services industry rated Goldman Sachs the lowest at 3.

Website: http://www.goldmansachs.com/

Company Size: 10,000+ Employees

Industry

Business Services

FinTech

Government & Legal

Quick Insights into Goldman Sachs Product Quality

Goldman Sachs's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers from the Banking and Financial Services industry.

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Ranked Goldman Sachs Product Quality the Highest

41-45	4.6
African American/Black	4.5
Accounting	4.2

Ranked Goldman Sachs Product Quality the Lowest

Male	3.4
18-25	3.1
Banking and Financial Services	3

Goldman Sachs Product Quality Score by Gender

Female customers rated Goldman Sachs's Product Quality score 0.7 stars higher than Male customers.

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Male

3.4/5

Female

4.1/5

Goldman Sachs Product Quality Score by Ethnicity

Goldman Sachs's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.4	Caucasian	3.4
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 3.4	Asian or Pacific Islander	3.4

Goldman Sachs Product Quality Score by Age

Goldman Sachs's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 3.1	18-25	3.1
26-30 4.5	26-30	4.5
36-40 3.9	36-40	3.9
41-45 4.6	41-45	4.6

Goldman Sachs Product Quality Score by Usage

Goldman Sachs's Product Quality score was rated the highest by customers who have used Goldman Sachs's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.8
1 to 2 Years	3.9
2 to 5 Years	3.6
5 to 10 Years	3.7
Over 10 Years	3.5

Goldman Sachs Product Quality Score by Industry

Goldman Sachs's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	3.6
Accounting	4.2
Aerospace and Aviation	3.5
Banking and Financial Services	3

Goldman Sachs Product Quality vs. Competitors

Compared to its competitors, Goldman Sachs's Product Quality score is rated right above Bank of America, and is preceded by Credit Suisse.

COMPANY		Product Quality Score
	JPMorgan Chase & Co	4/5
	Nomura	3.9/5
	Credit Suisse	3.8/5
	Goldman Sachs	3.5/5
	Bank of America	3.5/5
	Eaton Vance	3.4/5
	Morgan Stanley	3.4/5
	Wells Fargo	3.4/5
	Edward Jones	3.2/5

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Goldman Sachs's Product Quality score is rated right above American Express, and is preceded by Block.

COMPANY		Product Quality Score
	Visa	4.1/5
	JPMorgan Chase & Co	4/5
	Mastercard	4/5
	Stripe	3.8/5
	Block	3.6/5
	Goldman Sachs	3.5/5
	American Express	3.5/5
	PayPal	3.5/5
	USAA	3.3/5

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Goldman Sachs Pricing

Goldman Sachs ROI & Value For Money

3.5/5

Goldman Sachs has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Goldman Sachs Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Goldman Sachs.

Quick Insights into Goldman Sachs ROI

Goldman Sachs's ROI score was rated highest by African American/Black customers, and rated lowest by customers who have used Goldman Sachs's products/services for Over 10 Years.

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Ranked Goldman Sachs ROI the Highest

African American/Black	5
26-30	4.4
Female	4.4

Ranked Goldman Sachs ROI the Lowest

Asian or Pacific Islander	3.1
Banking and Financial Services	2.9
Over 10 Years	2.6

Goldman Sachs ROI Score by Gender

Female customers rated Goldman Sachs's ROI score 1.2 stars higher than Male customers.

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Male

3.2/5

Female

4.4/5

Goldman Sachs ROI Score by Ethnicity

Goldman Sachs's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 3.7	Caucasian	3.7
African American/Black 5	African American/Black	5
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1

Goldman Sachs ROI Score by Age

Goldman Sachs's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 3.5	18-25	3.5
26-30 4.4	26-30	4.4
36-40 3.8	36-40	3.8
41-45 4.1	41-45	4.1

Goldman Sachs ROI Score by Usage

Goldman Sachs's ROI score was rated the highest by customers who have used Goldman Sachs's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.1
1 to 2 Years	3.9
2 to 5 Years	3.3
5 to 10 Years	3.4
Over 10 Years	2.6

Goldman Sachs ROI Score by Industry

Goldman Sachs's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	3.6
Accounting	3.6
Aerospace and Aviation	3.8
Banking and Financial Services	2.9

Goldman Sachs Pricing vs. Competitors

Compared to its competitors, Goldman Sachs's ROI score is rated right above Eaton Vance, and is preceded by Credit Suisse.

COMPANY		Pricing Score
	JPMorgan Chase & Co	3.9/5
	Nomura	3.7/5
	Credit Suisse	3.6/5
	Goldman Sachs	3.5/5
	Eaton Vance	3.4/5
	Wells Fargo	3.4/5
	Bank of America	3.3/5
	Morgan Stanley	3.3/5
	Edward Jones	3.2/5

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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Goldman Sachs's ROI score is rated right above PayPal, and is preceded by Block.

COMPANY		Pricing Score
	Visa	3.9/5
	JPMorgan Chase & Co	3.9/5
	Mastercard	3.9/5
	Stripe	3.7/5
	Block	3.6/5
	Goldman Sachs	3.5/5
	PayPal	3.4/5
	American Express	3.3/5
	USAA	3.2/5

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Goldman Sachs Customer Satisfaction (CSAT)

Goldman Sachs Customer Satisfaction (CSAT) Score

72 / 100

Goldman Sachs has an overall Customer Satisfaction score of 72 rated by its users and customers.

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Very Satisfied	39%
Satisfied	33%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	10%
Very Dissatisfied	10%

Very Satisfied

39%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

10%

Very Dissatisfied

10%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Goldman Sachs Customer Satisfaction

Goldman Sachs's Customer Satisfaction score was rated highest by customers who have used Goldman Sachs's products/services for 1 to 2 Years, and rated lowest by customers from the Banking and Financial Services industry.

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Ranked Goldman Sachs Customer Satisfaction the Highest

1 to 2 Years	100%
26-30	100%
African American/Black	100%

Ranked Goldman Sachs Customer Satisfaction the Lowest

Caucasian	63%
18-25	60%
Banking and Financial Services	50%

Goldman Sachs Customer Satisfaction Score by Gender

Female customers rated Goldman Sachs's Customer Satisfaction score 8 points higher than Male customers.

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72 / 100

Male

	Very Satisfied	21%
	Satisfied	51%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	14%
	Very Dissatisfied	14%

80 / 100

Female

	Very Satisfied	50%
	Satisfied	30%
	Neither Satisfied nor Dissatisfied	10%
	Dissatisfied	0%
	Very Dissatisfied	10%

Goldman Sachs Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Goldman Sachs' Customer Satisfaction (CSAT) score was rated 63% according to Caucasian users and customers.

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63 / 100

Very Satisfied	38%
Satisfied	25%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	11%
Very Dissatisfied	13%

Very Satisfied

38%

Satisfied

25%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

11%

Very Dissatisfied

13%

CSAT according to African American/Black

Goldman Sachs' Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	50%
Satisfied	50%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Goldman Sachs' Customer Satisfaction (CSAT) score was rated 70% according to Asian or Pacific Islander users and customers.

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70 / 100

Very Satisfied	20%
Satisfied	50%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	10%
Very Dissatisfied	20%

Very Satisfied

20%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

10%

Very Dissatisfied

20%

Goldman Sachs Customer Satisfaction Score by Age

Goldman Sachs's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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100

Breakdown

Age

Score

18-25

60%

26-30

100%

36-40

80%

41-45

100%

Goldman Sachs Customer Satisfaction Score by Usage

Goldman Sachs's Customer Satisfaction score was rated the highest by customers who have used Goldman Sachs's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	76
1 to 2 Years	100
2 to 5 Years	72
5 to 10 Years	67

Goldman Sachs Customer Satisfaction Score by Industry

Goldman Sachs's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	75
Accounting	80
Banking and Financial Services	50

Goldman Sachs Customer Satisfaction vs. Competitors

Compared to its competitors, Goldman Sachs's Customer Satisfaction score is rated right above Bank of America, and is preceded by Eaton Vance.

COMPANY		Customer Satisfaction (CSAT) Score
	Nomura	86%
	JPMorgan Chase & Co	77%
	Eaton Vance	76%
	Goldman Sachs	72%
	Bank of America	70%
	Credit Suisse	64%
	Wells Fargo	60%
	Edward Jones	55%
	Morgan Stanley	45%

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Goldman Sachs's Customer Satisfaction score is rated right above Stripe, and is preceded by JPMorgan Chase & Co.

COMPANY		Customer Satisfaction (CSAT) Score
	Visa	82%
	Mastercard	79%
	JPMorgan Chase & Co	77%
	Goldman Sachs	72%
	Stripe	68%
	PayPal	64%
	Block	63%
	American Express	62%
	USAA	30%

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Goldman Sachs Customer Service

3.6/5

Goldman Sachs has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.

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About Goldman Sachs's Customer Service

Address

New York City, NY 10282

Website

http://www.goldmansachs.com/

Quick Insights into Goldman Sachs Customer Service

Goldman Sachs's Customer Service score was rated highest by African American/Black customers, and rated lowest by Caucasian customers.

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Ranked Goldman Sachs Customer Service the Highest

African American/Black	4.9
41-45	4.5
1 to 2 Years	4.2

Ranked Goldman Sachs Customer Service the Lowest

2 to 5 Years	3.1
Banking and Financial Services	3
Caucasian	2.8

Goldman Sachs Customer Service Score by Gender

Female customers rated Goldman Sachs's Customer Service score 0.8 stars higher than Male customers.

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Male

3.3/5

Female

4.1/5

Goldman Sachs Customer Service Score by Ethnicity

Goldman Sachs's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.8	Caucasian	2.8
African American/Black 4.9	African American/Black	4.9
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5

Goldman Sachs Customer Service Score by Age

Goldman Sachs's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.

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100

Summary	Age	Customer Service Score
18-25 3.7	18-25	3.7
26-30 4.4	26-30	4.4
36-40 3.8	36-40	3.8
41-45 4.5	41-45	4.5

Goldman Sachs Customer Service Score by Usage

Goldman Sachs's Customer Service score was rated the highest by customers who have used Goldman Sachs's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.8
1 to 2 Years	4.2
2 to 5 Years	3.1
5 to 10 Years	3.4
Over 10 Years	3.3

Goldman Sachs Customer Service Score by Industry

Goldman Sachs's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	3.3
Accounting	4.1
Aerospace and Aviation	4
Banking and Financial Services	3

Goldman Sachs Customer Service vs. Competitors

Compared to its competitors, Goldman Sachs's Customer Service score is rated right above Wells Fargo, and is preceded by Eaton Vance.

COMPANY		Customer Service Score
	JPMorgan Chase & Co	4/5
	Nomura	3.8/5
	Credit Suisse	3.7/5
	Eaton Vance	3.6/5
	Goldman Sachs	3.6/5
	Wells Fargo	3.5/5
	Edward Jones	3.5/5
	Bank of America	3.4/5
	Morgan Stanley	3.4/5

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Goldman Sachs's Customer Service score is rated right above Block, and is preceded by Stripe.

COMPANY		Customer Service Score
	Visa	4/5
	JPMorgan Chase & Co	4/5
	Mastercard	3.9/5
	Stripe	3.6/5
	Goldman Sachs	3.6/5
	Block	3.4/5
	American Express	3.4/5
	USAA	3.3/5
	PayPal	3.3/5

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Goldman Sachs as an Employer

3.8/5

Goldman Sachs has a 3.8/5 stars for its overall company culture rated by their employees

top

25%

CEO of Goldman Sachs

David M. Solomon

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Goldman Sachs scored a 27 for Net Promoter Score and a 2 for Employee Net Promoter Score. NPS gauges how likely a customer of Goldman Sachs would recommend the brand to a friend. ENPS measures how likely Goldman Sachs employees would recommend working at Goldman Sachs to a friend.

Net Promoter Score

NPS Score

55%	Promoters
17%	Passive
28%	Detractors

Employee Net Promoter Score

eNPS Score

35%	Promoters
32%	Passive
33%	Detractors

Global Ranking Snapshot

Goldman Sachs is ranked #145 in the Global Top 100 Brands. It ranks just behind United Airlines and just ahead of Sysco.

RANK			INDUSTRY
143	Taco Bell	Mark King	Travel and Hospitality
144	United Airlines	Scott Kirby	Travel and Hospitality
145	Goldman Sachs	David M. Solomon	Banking and Financial Services
146	Sysco	Kevin Hourican	Food and Beverages
147	Sony Pictures Entertainment	Tony Vinciquerra	Media and Entertainment
148	Western Union	Devin McGranahan	Banking and Financial Services
149	Intuit	Sasan Goodarzi	SaaS

Banking and Financial Services Ranking Snapshot

Goldman Sachs is ranked #10 in the Banking and Financial Services Industry. It ranks just behind Wells Fargo and just ahead of Western Union.

RANK		Location
8	Stripe	San Francisco, CA
9	Wells Fargo	San Francisco, CA
10	Goldman Sachs	New York City, NY
11	Western Union	Denver, CO
12	Bank of America	Charlotte, NC
13	Fidelity Investments	Boston, MA
14	Prudential	Newark, NJ