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PIMCO is

Ranked

#21

Banking and Financial Services Brands

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PIMCO

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PIMCO is ranked #21 in Banking and Financial Services Brands

About PIMCO's Brand

One of the world’s premier fixed income managers, PIMCO works relentlessly to create opportunities for clients in every environment. PIMCO’s brand is ranked #261 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of PIMCO. When compared to other organizations within the Banking and Financial Services industry, PIMCO is ranked #21. Among its major competitors, PIMCO is ranked in 3rd place for NPS while Legg Mason is 1st, and American Century Investments is 2nd.Their current valuation is $894.40M

Brand at a Glance

76%

Customer Loyalty

3.4/5

Product Quality

3.8/5

Pricing

3.8/5

Customer Service

PIMCO Ranking

PIMCO NPS

PIMCO's Net Promoter Score (NPS) is a 14 with 50% Promoters, 14% Passives, and 36% Detractors. Net Promoter Score tracks whether PIMCO's customers would recommend using the product based on a scale of -100 to 100.

PIMCO Overall NPS

NPS

50%	Promoters
14%	Passives
36%	Detractors

PIMCO NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2024 17	Aug 2024	17
Sep 2024 16	Sep 2024	16
Oct 2024 16	Oct 2024	16
Nov 2024 15	Nov 2024	15
Dec 2024 14	Dec 2024	14
Jan 2025 12	Jan 2025	12
Apr 2025 14	Apr 2025	14
May 2025 13	May 2025	13
Aug 2025 13	Aug 2025	13
Sep 2025 14	Sep 2025	14
Oct 2025 14	Oct 2025	14
Nov 2025 14	Nov 2025	14

How Other Brands Compare

PIMCO is ranked first for NPS among its competitors. BlackRock and Invesco come in second and third, with T. Rowe Price Group coming in at #4. Among those competitors, it is the lowest valued company behind BlackRock.

	PIMCO	BlackRock	T. Rowe Price Group	Invesco
Global Ranking	#261	#602	#611	#-
NPS	14	10	-10	6
Valuation Updated every 24 hours for public companies	$894.40M	$108.30B	$24.91B	$11.58B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

PIMCO NPS by Gender

Female customers rated PIMCO's NPS 3 points higher than Male customers.

Male

PIMCO's NPS was rated 25 by Male customers on Comparably.

50%

Promoters

25%

Passives

25%

Detractors

Female

PIMCO's NPS was rated 28 by Female customers on Comparably.

55%

Promoters

18%

Passives

27%

Detractors

PIMCO NPS by Ethnicity

PIMCO's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 45	Caucasian	45
African American/Black 0	African American/Black	0
Asian or Pacific Islander 0	Asian or Pacific Islander	0

PIMCO NPS by Age

PIMCO's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

100

Summary

Age

Promoters

Passives

Detractors

18-25

40%

20%

26-30

57%

14%

29%

31-35

25%

50%

25%

41-45

50%

51-55

60%

20%

56-60

50%

25%

PIMCO NPS by Usage

PIMCO's NPS was rated the highest by customers who have used PIMCO's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 0	Less than 1 Year	0
1 to 2 Years 36	1 to 2 Years	36
2 to 5 Years 0	2 to 5 Years	0
5 to 10 Years 100	5 to 10 Years	100
Over 10 Years 100	Over 10 Years	100

PIMCO NPS vs. Competitors

Compared to its competitors, PIMCO's NPS is rated right above BlackRock, and is preceded by American Century Investments.

COMPANY		NPS Score
	Legg Mason	50
	American Century Investments	16
	PIMCO	14
	BlackRock	10
	Invesco	6
	Wellington Financial	N/A
	T. Rowe Price Group	-10

PIMCO NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, PIMCO's NPS is rated right above PayPal, and is preceded by American Express.

COMPANY		NPS Score
	Visa	32
	JPMorgan Chase & Co	31
	Mastercard	27
	Stripe	26
	Block	25
	American Express	18
	PIMCO	14
	PayPal	9
	USAA	7

PIMCO Customer Reviews

Out of the 5 PIMCO customer reviews 4 were positive and 1 was constructive. PIMCO customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

PIMCO Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of PIMCO users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76%

24%

PIMCO Customer Loyalty Score by Gender

Female customers rated PIMCO's Customer Loyalty score 6% higher than Male customers.

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Male

78%

Yes

Female

84%

Yes

PIMCO Customer Loyalty Score by Ethnicity

PIMCO's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

PIMCO Customer Loyalty Score by Age

PIMCO's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 46%	18-25	46%
26-30 87%	26-30	87%
31-35 78%	31-35	78%
41-45 100%	41-45	100%
51-55 82%	51-55	82%
56-60 78%	56-60	78%

PIMCO Customer Loyalty Score by Usage

PIMCO's Customer Loyalty score was rated the highest by customers who have used PIMCO's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	65%
1 to 2 Years	89%
2 to 5 Years	82%
5 to 10 Years	100%
Over 10 Years	100%

PIMCO Customer Loyalty Score by Industry

PIMCO's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	70%
Accounting	100%
Aerospace and Aviation	55%
Banking and Financial Services	78%

PIMCO Customer Loyalty vs. Competitors

Compared to its competitors, PIMCO's Customer Loyalty score is rated right above BlackRock, and is preceded by American Century Investments.

COMPANY		Customer Loyalty Score
	Legg Mason	85%
	American Century Investments	83%
	PIMCO	76%
	BlackRock	75%
	T. Rowe Price Group	75%
	Invesco	69%
	Wellington Financial	N/A

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, PIMCO's Customer Loyalty score is rated right above Block, and is preceded by Stripe.

COMPANY		Customer Loyalty Score
	USAA	87%
	American Express	85%
	Visa	84%
	JPMorgan Chase & Co	83%
	PayPal	79%
	Mastercard	78%
	Stripe	77%
	PIMCO	76%
	Block	76%

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PIMCO Product Quality

3.4/5

PIMCO has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.

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PIMCO Product Information

PIMCO’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated PIMCO's product the highest. Reviewers from the Aerospace and Aviation industry rated PIMCO the lowest at 3.

Website: http://www.pimco.com

Company Size: 1,001-5,000 Employees

Industry

Banking and Financial Services

Quick Insights into PIMCO Product Quality

PIMCO's Product Quality score was rated highest by customers who have used PIMCO's products/services for 5 to 10 Years, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked PIMCO Product Quality the Highest

5 to 10 Years	5
African American/Black	4.6
31-35	4.5

Ranked PIMCO Product Quality the Lowest

1 to 2 Years	3.4
41-45	3.1
Aerospace and Aviation	3

PIMCO Product Quality Score by Gender

Male customers rated PIMCO's Product Quality score 0.6 stars higher than Female customers.

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Male

4.1/5

Female

3.5/5

PIMCO Product Quality Score by Ethnicity

PIMCO's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.7	Caucasian	3.7
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7

PIMCO Product Quality Score by Age

PIMCO's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

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Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 4.2	26-30	4.2
31-35 4.5	31-35	4.5
41-45 3.1	41-45	3.1
51-55 4.3	51-55	4.3
56-60 3.4	56-60	3.4

PIMCO Product Quality Score by Usage

PIMCO's Product Quality score was rated the highest by customers who have used PIMCO's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	3.9
1 to 2 Years	3.4
2 to 5 Years	4.2
5 to 10 Years	5
Over 10 Years	4.6

PIMCO Product Quality Score by Industry

PIMCO's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	4.3
Accounting	4.4
Aerospace and Aviation	3
Banking and Financial Services	4.1

PIMCO Product Quality vs. Competitors

Compared to its competitors, PIMCO's Product Quality score is rated right above Invesco, and is preceded by American Century Investments.

COMPANY		Product Quality Score
	Legg Mason	4/5
	BlackRock	3.8/5
	American Century Investments	3.8/5
	PIMCO	3.4/5
	Invesco	3.3/5
	T. Rowe Price Group	3.3/5
	Wellington Financial	N/A

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, PIMCO's Product Quality score is rated right above USAA, and is preceded by PayPal.

COMPANY		Product Quality Score
	Visa	4.1/5
	JPMorgan Chase & Co	4/5
	Mastercard	4/5
	Stripe	3.8/5
	Block	3.6/5
	American Express	3.5/5
	PayPal	3.5/5
	PIMCO	3.4/5
	USAA	3.3/5

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PIMCO Pricing

PIMCO ROI & Value For Money

3.8/5

PIMCO has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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PIMCO Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from PIMCO.

Quick Insights into PIMCO ROI

PIMCO's ROI score was rated highest by customers who have used PIMCO's products/services for 5 to 10 Years, and rated lowest by customers ages 41-45.

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Ranked PIMCO ROI the Highest

5 to 10 Years	5
51-55	4.6
Accounting	4.6

Ranked PIMCO ROI the Lowest

1 to 2 Years	3.9
Female	3.9
41-45	3.6

PIMCO ROI Score by Gender

Male customers rated PIMCO's ROI score 0.4 stars higher than Female customers.

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Male

4.3/5

Female

3.9/5

PIMCO ROI Score by Ethnicity

PIMCO's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.3	Caucasian	4.3
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 4	Asian or Pacific Islander	4

PIMCO ROI Score by Age

PIMCO's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

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Summary	Age	Score
18-25 3.8	18-25	3.8
26-30 4.2	26-30	4.2
31-35 4.2	31-35	4.2
41-45 3.6	41-45	3.6
51-55 4.6	51-55	4.6
56-60 3.9	56-60	3.9

PIMCO ROI Score by Usage

PIMCO's ROI score was rated the highest by customers who have used PIMCO's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.9
2 to 5 Years	4.1
5 to 10 Years	5
Over 10 Years	4.8

PIMCO ROI Score by Industry

PIMCO's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	4
Accounting	4.6
Aerospace and Aviation	4
Banking and Financial Services	4.1

PIMCO Pricing vs. Competitors

Compared to its competitors, PIMCO's ROI score is rated right above BlackRock.

COMPANY		Pricing Score
	PIMCO	3.8/5
	BlackRock	3.7/5
	Legg Mason	3.7/5
	American Century Investments	3.5/5
	Invesco	3.5/5
	T. Rowe Price Group	3.3/5
	Wellington Financial	N/A

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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, PIMCO's ROI score is rated right above Stripe, and is preceded by Mastercard.

COMPANY		Pricing Score
	Visa	3.9/5
	JPMorgan Chase & Co	3.9/5
	Mastercard	3.9/5
	PIMCO	3.8/5
	Stripe	3.7/5
	Block	3.6/5
	PayPal	3.4/5
	American Express	3.3/5
	USAA	3.2/5

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PIMCO Customer Satisfaction (CSAT)

PIMCO Customer Satisfaction (CSAT) Score

61 / 100

PIMCO has an overall Customer Satisfaction score of 61 rated by its users and customers.

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Very Satisfied	33%
Satisfied	28%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	6%
Very Dissatisfied	19%

Very Satisfied

33%

Satisfied

28%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

19%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into PIMCO Customer Satisfaction

PIMCO's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers who have used PIMCO's products/services for Less than 1 Year.

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Ranked PIMCO Customer Satisfaction the Highest

26-30	100%
Aerospace and Aviation	100%
Over 10 Years	100%

Ranked PIMCO Customer Satisfaction the Lowest

Asian or Pacific Islander	70%
31-35	67%
Less than 1 Year	67%

PIMCO Customer Satisfaction Score by Gender

Male customers rated PIMCO's Customer Satisfaction score 3 points higher than Female customers.

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81 / 100

Male

	Very Satisfied	31%
	Satisfied	50%
	Neither Satisfied nor Dissatisfied	13%
	Dissatisfied	0%
	Very Dissatisfied	6%

78 / 100

Female

	Very Satisfied	22%
	Satisfied	56%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	11%
	Very Dissatisfied	0%

PIMCO Customer Satisfaction Score by Ethnicity

Caucasian
78%
Asian or Pacific Islander
70%

CSAT according to Caucasian

PIMCO's Customer Satisfaction (CSAT) score was rated 78% according to Caucasian users and customers.

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78 / 100

Very Satisfied	44%
Satisfied	34%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	11%
Very Dissatisfied	0%

Very Satisfied

44%

Satisfied

34%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

11%

Very Dissatisfied

CSAT according to Asian or Pacific Islander

PIMCO's Customer Satisfaction (CSAT) score was rated 70% according to Asian or Pacific Islander users and customers.

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70 / 100

Very Satisfied	20%
Satisfied	50%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	10%

Very Satisfied

20%

Satisfied

50%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

10%

PIMCO Customer Satisfaction Score by Age

PIMCO's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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100

Breakdown

Age

Score

18-25

67%

26-30

100%

31-35

67%

51-55

100%

PIMCO Customer Satisfaction Score by Usage

PIMCO's Customer Satisfaction score was rated the highest by customers who have used PIMCO's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	67
1 to 2 Years	83
2 to 5 Years	80
Over 10 Years	100

PIMCO Customer Satisfaction Score by Industry

PIMCO's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Banking and Financial Services industry customers.

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Aerospace and Aviation	100
Banking and Financial Services	78

PIMCO Customer Satisfaction vs. Competitors

Compared to its competitors, PIMCO's Customer Satisfaction score is rated right above T. Rowe Price Group, and is preceded by Invesco.

COMPANY		Customer Satisfaction (CSAT) Score
	Legg Mason	100%
	BlackRock	78%
	American Century Investments	72%
	Invesco	66%
	PIMCO	61%
	T. Rowe Price Group	50%
	Wellington Financial	0%

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, PIMCO's Customer Satisfaction score is rated right above USAA, and is preceded by American Express.

COMPANY		Customer Satisfaction (CSAT) Score
	Visa	82%
	Mastercard	79%
	JPMorgan Chase & Co	77%
	Stripe	68%
	PayPal	64%
	Block	63%
	American Express	62%
	PIMCO	61%
	USAA	30%

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PIMCO Customer Service

3.8/5

PIMCO has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.

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About PIMCO's Customer Service

Address

650 Newport Center Drive, Newport Beach, CA 92660

Website

http://www.pimco.com

PIMCO's Social Links

Quick Insights into PIMCO Customer Service

PIMCO's Customer Service score was rated highest by customers who have used PIMCO's products/services for 5 to 10 Years, and rated lowest by customers ages 56-60.

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Ranked PIMCO Customer Service the Highest

5 to 10 Years	5
51-55	4.7
African American/Black	4.6

Ranked PIMCO Customer Service the Lowest

1 to 2 Years	3.6
Aerospace and Aviation	3.5
56-60	2.9

PIMCO Customer Service Score by Gender

Male customers rated PIMCO's Customer Service score 0.6 stars higher than Female customers.

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Male

4.3/5

Female

3.7/5

PIMCO Customer Service Score by Ethnicity

PIMCO's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.9	Caucasian	3.9
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1

PIMCO Customer Service Score by Age

PIMCO's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 56-60.

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100

Summary	Age	Customer Service Score
18-25 3.7	18-25	3.7
26-30 4.3	26-30	4.3
31-35 4.5	31-35	4.5
41-45 4	41-45	4
51-55 4.7	51-55	4.7
56-60 2.9	56-60	2.9

PIMCO Customer Service Score by Usage

PIMCO's Customer Service score was rated the highest by customers who have used PIMCO's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.1
1 to 2 Years	3.6
2 to 5 Years	4
5 to 10 Years	5
Over 10 Years	4.8

PIMCO Customer Service Score by Industry

PIMCO's Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	4
Accounting	4
Aerospace and Aviation	3.5
Banking and Financial Services	4.4

PIMCO Customer Service vs. Competitors

Compared to its competitors, PIMCO's Customer Service score is rated right above BlackRock, and is preceded by American Century Investments.

COMPANY		Customer Service Score
	Legg Mason	3.8/5
	American Century Investments	3.8/5
	PIMCO	3.8/5
	BlackRock	3.8/5
	Invesco	3.6/5
	T. Rowe Price Group	3.2/5
	Wellington Financial	N/A

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, PIMCO's Customer Service score is rated right above Stripe, and is preceded by Mastercard.

COMPANY		Customer Service Score
	Visa	4/5
	JPMorgan Chase & Co	4/5
	Mastercard	3.9/5
	PIMCO	3.8/5
	Stripe	3.6/5
	Block	3.4/5
	American Express	3.4/5
	USAA	3.3/5
	PayPal	3.3/5

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PIMCO as an Employer

2.9/5

PIMCO has a 2.9/5 stars for its overall company culture rated by their employees

bottom

30%

CEO of PIMCO

Emmanuel Roman

In the Bottom 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

PIMCO scored a 14 for Net Promoter Score and a -23 for Employee Net Promoter Score. NPS gauges how likely a customer of PIMCO would recommend the brand to a friend. ENPS measures how likely PIMCO employees would recommend working at PIMCO to a friend.

Net Promoter Score

NPS Score

50%	Promoters
14%	Passive
36%	Detractors

Employee Net Promoter Score

-23

eNPS Score

23%	Promoters
31%	Passive
46%	Detractors

Global Ranking Snapshot

PIMCO is ranked #261 in the Global Top 100 Brands. It ranks just behind S.C. Johnson and just ahead of Brooks Running.

RANK			INDUSTRY
259	Dollar Tree	Michael C. Creedon Jr.	Retail
260	S.C. Johnson	H. Fisk Johnson	Consumer Goods
261	PIMCO	Emmanuel Roman	Banking and Financial Services
262	Brooks Running	Jim Weber	Fashion and Beauty
263	TD Ameritrade	Tim Hockey	Banking and Financial Services
264	Avery Dennison	Mitchell Butier	Energy and Manufacturing
265	Ace Hardware	John Venhuizen	Retail

Banking and Financial Services Ranking Snapshot

PIMCO is ranked #21 in the Banking and Financial Services Industry. It ranks just behind The Vanguard Group and just ahead of TD Ameritrade.

RANK		Location
19	UBS	Zurich, KS
20	The Vanguard Group
21	PIMCO	Newport Beach, CA
22	TD Ameritrade
23	Fannie Mae	Washington, DC
24	Sun Life	Toronto
25	Northwestern Mutual	Milwaukee, WI