T. Rowe Price Group NPS & Customer Reviews | Comparably
T. Rowe Price Group is
Ranked
#48
in
Banking and Financial Services Brands
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T. Rowe Price Group is ranked #48 in Banking and Financial Services Brands

About T. Rowe Price Group's Brand

T. Rowe Price is a Maryland-based investment management firm dedicated to funding technology startups. T. Rowe Price Group’s brand is ranked #611 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of T. Rowe Price Group. When compared to other organizations within the Banking and Financial Services industry, T. Rowe Price Group is ranked #48. Among its major competitors, T. Rowe Price Group is ranked in 8th place for NPS while Manning & Napier is 1st, and BGC Partners is 2nd.Their current market cap is $24.91B

Brand at a Glance

75%
Customer Loyalty
3.3/5
Product Quality
3.3/5
Pricing
3.2/5
Customer Service

T. Rowe Price Group Ranking

T. Rowe Price Group NPS

T. Rowe Price Group's Net Promoter Score (NPS) is a -10 with 38% Promoters, 14% Passives, and 48% Detractors. Net Promoter Score tracks whether T. Rowe Price Group's customers would recommend using the product based on a scale of -100 to 100.

T. Rowe Price Group Overall NPS

-10
NPS
38%Promoters
14%Passives
48%Detractors
T. Rowe Price Group Overall NPS

T. Rowe Price Group NPS Trend

-100
-50
0
50
100
Oct 2023
-4
Oct 2023-4
Nov 2023
-2
Nov 2023-2
Dec 2023
-2
Dec 2023-2
Jan 2024
-2
Jan 2024-2
Feb 2024
0
Feb 20240
Mar 2024
-4
Mar 2024-4
Apr 2024
-5
Apr 2024-5
Jul 2024
-5
Jul 2024-5
Aug 2024
-7
Aug 2024-7
Feb 2025
-7
Feb 2025-7
Apr 2025
-8
Apr 2025-8
Nov 2025
-10
Nov 2025-10

How Other Brands Compare

T. Rowe Price Group is ranked #4 for NPS among its competitors. Fidelity Investments and Charles Schwab come in first and second, with The Vanguard Group coming in at third. Among those competitors, it is the lowest valued company.

T. Rowe Price Group's Logo
T. Rowe Price Group
Fidelity Investments' Logo
Fidelity Investments
Charles Schwab's Logo
Charles Schwab
The Vanguard Group's Logo
The Vanguard Group
Global Ranking#611#162#239#250
NPS-10885
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies$24.91B$11.88B--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

T. Rowe Price Group NPS by Gender

Male customers rated T. Rowe Price Group's NPS 24 points higher than Female customers.

Male

0

T. Rowe Price Group's NPS was rated by Male customers on Comparably.

39%
Promoters
22%
Passives
39%
Detractors

Female

-24

T. Rowe Price Group's NPS was rated -24 by Female customers on Comparably.

38%
Promoters
0%
Passives
62%
Detractors

T. Rowe Price Group NPS by Ethnicity

T. Rowe Price Group's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

-100
-50
0
50
100
Caucasian
-17
Caucasian-17
African American/Black
50
African American/Black50
Other
42
Other42

T. Rowe Price Group NPS by Age

T. Rowe Price Group's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

0
20
40
60
80
100
Promoters
50%
Passives
25%
Detractors
25%
18-2550%25%25%
Promoters
33%
Passives
0%
Detractors
67%
41-4533%0%67%
Promoters
50%
Passives
0%
Detractors
50%
51-5550%0%50%
Promoters
57%
Passives
0%
Detractors
43%
56-6057%0%43%
Promoters
17%
Passives
18%
Detractors
65%
66+17%18%65%

T. Rowe Price Group NPS by Usage

T. Rowe Price Group's NPS was rated the highest by customers who have used T. Rowe Price Group's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

-100
-50
0
50
100
Less than 1 Year
30
Less than 1 Year30
1 to 2 Years
0
1 to 2 Years0
2 to 5 Years
-17
2 to 5 Years-17
5 to 10 Years
0
5 to 10 Years0
Over 10 Years
-19
Over 10 Years-19

T. Rowe Price Group NPS vs. Competitors

Compared to its competitors, T. Rowe Price Group's NPS is rated right below The Vanguard Group.

T. Rowe Price Group NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, T. Rowe Price Group's NPS is rated right below USAA.

T. Rowe Price Group Customer Reviews

Out of the 9 T. Rowe Price Group customer reviews 4 were positive and 5 were constructive. T. Rowe Price Group customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

What do you value most about this brand?
That I decide where to put my money and they have an easy website to negotiate. I can do all my transactions on my own with live agents available to consult with, 24/7 if I find the need to. The site also offers tools to make the best informed choices for ME with no outside opinions or influences.
What can this brand most improve?
Technology and platform and customer service
What do you value most about this brand?
Being able to get an answer.
What can this brand most improve?
customer service, response to complaints, on-line presence
What do you value most about this brand?
strong customer service and transperancy

T. Rowe Price Group Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of T. Rowe Price Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

75
75%
25
25%
T. Rowe Price Group Customer Loyalty

T. Rowe Price Group Customer Loyalty Score by Gender

Male customers rated T. Rowe Price Group's Customer Loyalty score 2% higher than Female customers.

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Male
74%
Yes
Female
72%
Yes

T. Rowe Price Group Customer Loyalty Score by Ethnicity

T. Rowe Price Group's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

% who answered "Yes"

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77
out of 100
Caucasian
55
out of 100
African American/Black
74
out of 100
Other

T. Rowe Price Group Customer Loyalty Score by Age

T. Rowe Price Group's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

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0
20%
40%
60%
80%
100%
18-25
78%
18-2578%
41-45
70%
41-4570%
51-55
85%
51-5585%
56-60
74%
56-6074%
66+
74%
66+74%

T. Rowe Price Group Customer Loyalty Score by Usage

T. Rowe Price Group's Customer Loyalty score was rated the highest by customers who have used T. Rowe Price Group's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
46%
1 to 2 Years
100%
2 to 5 Years
55%
5 to 10 Years
100%
Over 10 Years
80%

T. Rowe Price Group Customer Loyalty Score by Industry

T. Rowe Price Group's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.

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Tech
74%
Accounting
46%
Banking and Financial Services
100%

T. Rowe Price Group Customer Loyalty vs. Competitors

Compared to its competitors, T. Rowe Price Group's Customer Loyalty score is rated right above BGC Partners, and is preceded by BlackRock.

Unlock T. Rowe Price Group Customer Loyalty vs. Competitors Data

T. Rowe Price Group's Logo
VS
Manning & Napier's Logo
Fidelity Investments' Logo
The Vanguard Group's Logo
Charles Schwab's Logo
BNY Mellon's Logo
BlackRock's Logo
BGC Partners' Logo

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, T. Rowe Price Group's Customer Loyalty score is rated right below Block.

Unlock T. Rowe Price Group Customer Loyalty vs. Companies in Banking and Financial Services Data

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Block's Logo

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T. Rowe Price Group Product Quality

3.3/5

T. Rowe Price Group has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

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T. Rowe Price Group Product Information

T. Rowe Price Group’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated T. Rowe Price Group's product the highest. Reviewers from the Accounting industry rated T. Rowe Price Group the lowest at 3.

Website
http://www.troweprice.com
Company Size
5,001-10,000 Employees

Industry

Tech
Banking and Financial Services
Mobile App
SaaS

Quick Insights into T. Rowe Price Group Product Quality

T. Rowe Price Group's Product Quality score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by Female customers.

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Ranked T. Rowe Price Group Product Quality the Highest

Banking and Financial Services
3.9
1 to 2 Years
3.8
Other
3.7

Ranked T. Rowe Price Group Product Quality the Lowest

66+
2.9
African American/Black
2.6
Female
2.6

T. Rowe Price Group Product Quality Score by Gender

Male customers rated T. Rowe Price Group's Product Quality score 0.9 stars higher than Female customers.

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Male

3.5/5

Female

2.6/5

T. Rowe Price Group Product Quality Score by Ethnicity

T. Rowe Price Group's Product Quality score was rated the highest by Other customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
3.1
Caucasian3.1
African American/Black
2.6
African American/Black2.6
Other
3.7
Other3.7

T. Rowe Price Group Product Quality Score by Age

T. Rowe Price Group's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
1
2
3
4
5
18-25
3.6
18-253.6
41-45
3.5
41-453.5
51-55
3.6
51-553.6
56-60
3.2
56-603.2
66+
2.9
66+2.9

T. Rowe Price Group Product Quality Score by Usage

T. Rowe Price Group's Product Quality score was rated the highest by customers who have used T. Rowe Price Group's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3
1 to 2 Years
3.8
2 to 5 Years
3.2
5 to 10 Years
3.8
Over 10 Years
3.2

T. Rowe Price Group Product Quality Score by Industry

T. Rowe Price Group's Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.

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Tech
3.8
Accounting
3
Banking and Financial Services
3.9

T. Rowe Price Group Product Quality vs. Competitors

Compared to its competitors, T. Rowe Price Group's Product Quality score is rated right above BGC Partners, and is preceded by The Vanguard Group.

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T. Rowe Price Group's Logo
VS
Manning & Napier's Logo
BlackRock's Logo
BNY Mellon's Logo
Charles Schwab's Logo
Fidelity Investments' Logo
The Vanguard Group's Logo
BGC Partners' Logo

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, T. Rowe Price Group's Product Quality score is rated right above USAA, and is preceded by PayPal.

COMPANYProduct Quality Score
Visa4.1/5
JPMorgan Chase & Co4/5
Mastercard4/5
Stripe3.8/5
Block3.6/5
American Express3.5/5
PayPal3.5/5
T. Rowe Price Group3.3/5
USAA3.3/5

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T. Rowe Price Group Pricing

T. Rowe Price Group ROI & Value For Money

3.3/5

T. Rowe Price Group has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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T. Rowe Price Group Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from T. Rowe Price Group.

Quick Insights into T. Rowe Price Group ROI

T. Rowe Price Group's ROI score was rated highest by customers from the Tech industry, and rated lowest by customers ages 51-55.

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Ranked T. Rowe Price Group ROI the Highest

Tech
4.3
African American/Black
4
Less than 1 Year
3.9

Ranked T. Rowe Price Group ROI the Lowest

Caucasian
3
2 to 5 Years
2.7
51-55
2.4

T. Rowe Price Group ROI Score by Gender

Male customers rated T. Rowe Price Group's ROI score 0.3 stars higher than Female customers.

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Male

3.4/5

Female

3.1/5

T. Rowe Price Group ROI Score by Ethnicity

T. Rowe Price Group's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
3
Caucasian3
African American/Black
4
African American/Black4
Other
3.8
Other3.8

T. Rowe Price Group ROI Score by Age

T. Rowe Price Group's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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0
1
2
3
4
5
18-25
3.6
18-253.6
41-45
3.1
41-453.1
51-55
2.4
51-552.4
56-60
3.4
56-603.4
66+
3.2
66+3.2

T. Rowe Price Group ROI Score by Usage

T. Rowe Price Group's ROI score was rated the highest by customers who have used T. Rowe Price Group's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
3.9
1 to 2 Years
3.6
2 to 5 Years
2.7
5 to 10 Years
3
Over 10 Years
3.4

T. Rowe Price Group ROI Score by Industry

T. Rowe Price Group's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
4.3
Accounting
3.3
Banking and Financial Services
3.6

T. Rowe Price Group Pricing vs. Competitors

Compared to its competitors, T. Rowe Price Group's ROI score is rated right above BGC Partners, and is preceded by Fidelity Investments.

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T. Rowe Price Group's Logo
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Manning & Napier's Logo
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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, T. Rowe Price Group's ROI score is rated right above American Express, and is preceded by PayPal.

COMPANYPricing Score
Visa3.9/5
JPMorgan Chase & Co3.9/5
Mastercard3.9/5
Stripe3.7/5
Block3.6/5
PayPal3.4/5
T. Rowe Price Group3.3/5
American Express3.3/5
USAA3.2/5

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T. Rowe Price Group Customer Satisfaction (CSAT)

T. Rowe Price Group Customer Satisfaction (CSAT) Score

50 / 100

T. Rowe Price Group has an overall Customer Satisfaction score of 50 rated by its users and customers.

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Very Satisfied25%
Satisfied25%
Neither Satisfied nor Dissatisfied15%
Dissatisfied16%
Very Dissatisfied19%
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
16%
Very Dissatisfied
19%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into T. Rowe Price Group Customer Satisfaction

T. Rowe Price Group's Customer Satisfaction score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by African American/Black customers.

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Ranked T. Rowe Price Group Customer Satisfaction the Highest

Banking and Financial Services
80%
18-25
75%
Other
66%

Ranked T. Rowe Price Group Customer Satisfaction the Lowest

66+
40%
Female
33%
African American/Black
25%

T. Rowe Price Group Customer Satisfaction Score by Gender

Male customers rated T. Rowe Price Group's Customer Satisfaction score 26 points higher than Female customers.

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59 / 100
Male
Very Satisfied
23%
Satisfied
36%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
18%
Very Dissatisfied
18%
33 / 100
Female
Very Satisfied
25%
Satisfied
8%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
25%
Very Dissatisfied
25%

T. Rowe Price Group Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

T. Rowe Price Group's Customer Satisfaction (CSAT) score was rated 52% according to Caucasian users and customers.

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52 / 100
Very Satisfied26%
Satisfied26%
Neither Satisfied nor Dissatisfied4%
Dissatisfied22%
Very Dissatisfied22%
Very Satisfied
26%
Satisfied
26%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
22%
Very Dissatisfied
22%

CSAT according to African American/Black

T. Rowe Price Group's Customer Satisfaction (CSAT) score was rated 25% according to African American/Black users and customers.

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25 / 100
Very Satisfied25%
Satisfied0%
Neither Satisfied nor Dissatisfied25%
Dissatisfied25%
Very Dissatisfied25%
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
25%

CSAT according to Other

T. Rowe Price Group's Customer Satisfaction (CSAT) score was rated 66% according to Other users and customers.

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66 / 100
Very Satisfied33%
Satisfied33%
Neither Satisfied nor Dissatisfied17%
Dissatisfied0%
Very Dissatisfied17%
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
17%

T. Rowe Price Group Customer Satisfaction Score by Age

T. Rowe Price Group's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
20
40
60
80
100
18-25 CSAT Score
75%
Very Satisfied
0%
Satisfied
75%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
18-2575%
41-45 CSAT Score
66%
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
34%
Very Dissatisfied
0%
41-4566%
51-55 CSAT Score
60%
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
51-5560%
56-60 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
56-6067%
66+ CSAT Score
40%
Very Satisfied
20%
Satisfied
20%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
33%
Very Dissatisfied
20%
66+40%

T. Rowe Price Group Customer Satisfaction Score by Usage

T. Rowe Price Group's Customer Satisfaction score was rated the highest by customers who have used T. Rowe Price Group's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
63
2 to 5 Years
60
Over 10 Years
48

T. Rowe Price Group Customer Satisfaction Score by Industry

T. Rowe Price Group's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Tech industry customers.

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Tech
60
Accounting
60
Banking and Financial Services
80

T. Rowe Price Group Customer Satisfaction vs. Competitors

Compared to its competitors, T. Rowe Price Group's Customer Satisfaction score is rated right above BGC Partners, and is preceded by The Vanguard Group.

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T. Rowe Price Group's Logo
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BNY Mellon's Logo
BlackRock's Logo
Fidelity Investments' Logo
Charles Schwab's Logo
The Vanguard Group's Logo
BGC Partners' Logo
Manning & Napier's Logo

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, T. Rowe Price Group's Customer Satisfaction score is rated right above USAA, and is preceded by American Express.

COMPANYCustomer Satisfaction (CSAT) Score
Visa82%
Mastercard79%
JPMorgan Chase & Co77%
Stripe68%
PayPal64%
Block63%
American Express62%
T. Rowe Price Group50%
USAA30%

Unlock T. Rowe Price Group Customer Satisfaction vs. Companies in Banking and Financial Services Data

T. Rowe Price Group's Logo
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Stripe's Logo
PayPal's Logo
Block's Logo
American Express' Logo
USAA's Logo

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T. Rowe Price Group Customer Service

3.2/5

T. Rowe Price Group has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About T. Rowe Price Group's Customer Service

Address

Baltimore, MD


Website

http://www.troweprice.com

Quick Insights into T. Rowe Price Group Customer Service

T. Rowe Price Group's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by customers ages 18-25.

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Ranked T. Rowe Price Group Customer Service the Highest

Tech
4.3
African American/Black
4
2 to 5 Years
3.5

Ranked T. Rowe Price Group Customer Service the Lowest

Female
2.9
Accounting
2.8
18-25
2.4

T. Rowe Price Group Customer Service Score by Gender

Male customers rated T. Rowe Price Group's Customer Service score 0.3 stars higher than Female customers.

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Male

3.2/5

Female

2.9/5

T. Rowe Price Group Customer Service Score by Ethnicity

T. Rowe Price Group's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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0
20
40
60
80
100
Caucasian
3
Caucasian3
African American/Black
4
African American/Black4
Other
3.2
Other3.2

T. Rowe Price Group Customer Service Score by Age

T. Rowe Price Group's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.

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0
20
40
60
80
100
18-25
2.4
18-252.4
41-45
3.1
41-453.1
51-55
3.2
51-553.2
56-60
2.8
56-602.8
66+
2.8
66+2.8

T. Rowe Price Group Customer Service Score by Usage

T. Rowe Price Group's Customer Service score was rated the highest by customers who have used T. Rowe Price Group's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3
1 to 2 Years
3.3
2 to 5 Years
3.5
5 to 10 Years
3.5
Over 10 Years
3

T. Rowe Price Group Customer Service Score by Industry

T. Rowe Price Group's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
4.3
Accounting
2.8
Banking and Financial Services
3.8

T. Rowe Price Group Customer Service vs. Competitors

Compared to its competitors, T. Rowe Price Group's Customer Service score is rated right above BGC Partners, and is preceded by Fidelity Investments.

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T. Rowe Price Group's Logo
VS
Manning & Napier's Logo
BNY Mellon's Logo
BlackRock's Logo
Charles Schwab's Logo
Fidelity Investments' Logo
BGC Partners' Logo
The Vanguard Group's Logo

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, T. Rowe Price Group's Customer Service score is rated right below PayPal.

COMPANYCustomer Service Score
Visa4/5
JPMorgan Chase & Co4/5
Mastercard3.9/5
Stripe3.6/5
Block3.4/5
American Express3.4/5
USAA3.3/5
PayPal3.3/5
T. Rowe Price Group3.2/5

Unlock T. Rowe Price Group Customer Service vs. Companies in Banking and Financial Services Data

T. Rowe Price Group's Logo
VS
Visa's Logo
JPMorgan Chase & Co's Logo
Mastercard's Logo
Stripe's Logo
Block's Logo
American Express' Logo
USAA's Logo
PayPal's Logo

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T. Rowe Price Group as an Employer

3.6/5

T. Rowe Price Group has a 3.6/5 stars for its overall company culture rated by their employees

  T. Rowe Price Group CEO
top
20%
CEO of T. Rowe Price Group

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

T. Rowe Price Group scored a -10 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of T. Rowe Price Group would recommend the brand to a friend. ENPS measures how likely T. Rowe Price Group employees would recommend working at T. Rowe Price Group to a friend.

Net Promoter Score

-10
NPS Score
38%Promoters
14%Passive
48%Detractors

Employee Net Promoter Score

7
eNPS Score
46%Promoters
15%Passive
39%Detractors

Global Ranking Snapshot

T. Rowe Price Group is ranked #611 in the Global Top 100 Brands. It ranks just behind Swiss Re and just ahead of PagerDuty.

RANKCOMPANYCEOINDUSTRY
609
F5, Inc.  F5, Inc. CEO
François Locoh-Donou
Tech
610
Swiss Re  Swiss Re CEO
Christian Mumenthaler
Business and Consumer Services
611
T. Rowe Price Group  T. Rowe Price Group CEO
William Stromberg
Banking and Financial Services
612
PagerDuty  PagerDuty CEO
Jennifer Tejada
Tech
613
Equinix  Equinix CEO
Adaire Fox Martin
Banking and Financial Services
614
Trustpilot  Trustpilot CEO
Peter Muhlmann
Tech
615
Smithfield  Smithfield CEO
Shane Smith
Food and Beverages

Banking and Financial Services Ranking Snapshot

T. Rowe Price Group is ranked #48 in the Banking and Financial Services Industry. It ranks just behind BlackRock and just ahead of Equinix.

RANKCOMPANYLocation
46
Carta
San Francisco, CA
47
BlackRock
New York City, NY
48
T. Rowe Price Group
Baltimore, MD
49
Equinix
Redwood City, CA
50
The World Bank
51
Adyen
San Francisco, CA
52
The Hartford
Hartford, CT