Comparably is excited to introduce our all-new Best Brands Award winners
Learn More
Sysco is
Ranked
#13
in
Food and Beverages Brands
Brand Page
Sysco
Marketing or Exec? Claim Your Free Account

Sysco is ranked #13 in Food and Beverages Brands

About Sysco's Brand

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 58,000 associates, the company operates 343 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2021 that ended July 3, 2021, the company generated sales of more than $51 billion. Information about our CSR program, including Sysco’s 2020 Corporate Social Responsibility Report, can be found at sysco.com/csr2020report. Sysco’s brand is ranked #146 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Sysco. When compared to other organizations within the Food and Beverages industry, Sysco is ranked #13. Among its major competitors, Sysco is ranked in 5th place for NPS while Performance Food Group is 1st, and PepsiCo is 2nd. Overall, Sysco has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $39.81B

Brand at a Glance

77%
Customer Loyalty
3.4/5
Product Quality
3.3/5
Pricing
3.3/5
Customer Service

Sysco Ranking

Sysco NPS

Sysco's Net Promoter Score (NPS) is a 4 with 44% Promoters, 16% Passives, and 40% Detractors. Net Promoter Score tracks whether Sysco's customers would recommend using the product based on a scale of -100 to 100.

Sysco Overall NPS

4
NPS
44%Promoters
16%Passives
40%Detractors
Sysco Overall NPS

Sysco NPS Trend

-100
-50
0
50
100
Feb 2021
-3
Feb 2021-3
Mar 2021
3
Mar 20213
Apr 2021
6
Apr 20216
Jun 2021
8
Jun 20218
Aug 2021
5
Aug 20215
Sep 2021
7
Sep 20217
Dec 2021
5
Dec 20215
Jan 2022
6
Jan 20226
Feb 2022
6
Feb 20226
Apr 2022
7
Apr 20227
May 2022
10
May 202210
Jun 2022
2
Jun 20222

How Other Brands Compare

Sysco is ranked third for NPS among its competitors. PepsiCo and US FOODS INC. come in first and second, with McLane Company coming in at #4. Among those competitors, it is the third most valued company behind McLane Company.

Sign Up for Brand Profile PRO to get the full Comparison data of Sysco vs Competitors.

Sysco's Logo
Sysco
PepsiCo's Logo
PepsiCo
US FOODS INC. Logo
US FOODS INC.
McLane Company's Logo
McLane Company
Global Ranking#146#105#553#-
NPS4329-25
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutralNeutralNeutral
Valuation Updated every 24 hours for public companies$39.81B$195.21B$8.05B$605.12B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Sysco NPS by Gender

Female customers rated Sysco's NPS 29 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full NPS by Gender data of Sysco.

Male

-20

Sysco's NPS was rated -20 by Male customers on Comparably.

Sign Up to learn about Sysco's NPS Score rated by Male customers on Comparably.
30%
Promoters
20%
Passives
50%
Detractors

Female

9

Sysco's NPS was rated 9 by Female customers on Comparably.

Sign Up to learn about Sysco's NPS Score rated by Female customers on Comparably.
45%
Promoters
19%
Passives
36%
Detractors

Sysco NPS by Ethnicity

Sysco's NPS was rated -42 points by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Sysco.
-100
-50
0
50
100
Caucasian
-42
Caucasian-42

Sysco NPS by Age

Sysco's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Sysco.
0
20
40
60
80
100
Promoters
25%
Passives
25%
Detractors
50%
26-3025%25%50%
Promoters
50%
Passives
0%
Detractors
50%
36-4050%0%50%
Promoters
67%
Passives
33%
Detractors
0%
41-4567%33%0%
Promoters
75%
Passives
0%
Detractors
25%
51-5575%0%25%

Sysco NPS by Usage

Sysco's NPS was rated the highest by customers who have used Sysco's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Sysco.
-100
-50
0
50
100
Less than 1 Year
0
Less than 1 Year0
1 to 2 Years
-29
1 to 2 Years-29
2 to 5 Years
60
2 to 5 Years60
5 to 10 Years
0
5 to 10 Years0
Over 10 Years
-30
Over 10 Years-30

Sysco NPS vs. Competitors

Compared to its competitors, Sysco's NPS is rated right above McLane Company, and is preceded by US FOODS INC..

Unlock Sysco NPS vs. Competitors Data

Sysco's Logo
VS
Performance Food Group's Logo
PepsiCo's Logo
Gordon Food Service's Logo
US FOODS INC. Logo
McLane Company's Logo
Farmer Brothers' Logo

Sign Up for Brand Profile PRO to get the full Sysco NPS vs. Competitors data and gain insights into your customers today.

Sysco NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Sysco's NPS is rated right below McDonald's.

Unlock Sysco NPS vs. Companies in Food and Beverages Data

Sysco's Logo
VS
Chick-fil-A's Logo
Hershey Company's Logo
Red Bull's Logo
The Coca-Cola Company's Logo
Starbucks' Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

Sign Up for Brand Profile PRO to get the full Sysco NPS vs. Companies in Food and Beverages data and gain insights into your customers today.

Sysco Customer Reviews

Out of the 3 Sysco customer reviews 0 were positive and 3 were constructive. Sysco customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
Your new Sysco Pay is terrible - IF I COULD USE ANOTHER COMPANY I WOULD. Some programmer is trying tp justify their existence by messing with a system that WAS user firendly. Your new program is a complete waste of money
Review from Houston, TX / Female / Caucasian / 61-65
What can this brand most improve?
Transportation, transportation, and better communication between customers and upper management. Ignoring calls and messages!! Covid is over please get back on track
Review from Houston, TX / Male / Caucasian / 51-55Posted 17 days ago
What can this brand most improve?
Horrible customer service nonresponsive and doesn't communicate
Review from Houston, TX / Non-Binary / Other / 36-40Posted a month ago

Sysco Customer Loyalty

77%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

77% of Sysco users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

77
77%
23
23%
Sysco Customer Loyalty

Sysco Customer Loyalty Score by Gender

Female customers rated Sysco's Customer Loyalty score 19% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Sysco.
Male
73%
Yes
Female
92%
Yes

Sysco Customer Loyalty Score by Ethnicity

Sysco's Customer Loyalty score was rated 61% by Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Sysco.
61
out of 100
Caucasian

Sysco Customer Loyalty Score by Age

Sysco's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Sysco.
0
20%
40%
60%
80%
100%
26-30
100%
26-30100%
36-40
55%
36-4055%
41-45
100%
41-45100%
51-55
100%
51-55100%

Sysco Customer Loyalty Score by Usage

Sysco's Customer Loyalty score was rated the highest by customers who have used Sysco's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
70%
1 to 2 Years
74%
2 to 5 Years
100%
5 to 10 Years
100%
Over 10 Years
73%

Sysco Customer Loyalty Score by Industry

Sysco's Customer Loyalty score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Hospitality
55%
Restaurants
66%

Sysco Customer Loyalty vs. Competitors

Compared to its competitors, Sysco's Customer Loyalty score is rated right above Farmer Brothers, and is preceded by McLane Company.

Unlock Sysco Customer Loyalty vs. Competitors Data

Sysco's Logo
VS
Performance Food Group's Logo
Gordon Food Service's Logo
US FOODS INC. Logo
PepsiCo's Logo
McLane Company's Logo
Farmer Brothers' Logo

Sign Up for Brand Profile PRO to get the full Sysco Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Sysco's Customer Loyalty score is rated right above Starbucks, and is preceded by McDonald's.

Unlock Sysco Customer Loyalty vs. Companies in Food and Beverages Data

Sysco's Logo
VS
Chick-fil-A's Logo
Hershey Company's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

Sign Up for Brand Profile PRO to get the full Sysco Customer Loyalty vs. Companies in Food and Beverages data and gain insights into your customers today.

Sysco Product Quality

3.4/5

Sysco has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.

Sign Up to unlock Sysco's overall Product Quality score rated by its users and customers.

Sysco Product Information

Sysco’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Restaurants industry rated Sysco's product the highest. Reviewers from the Hospitality industry rated Sysco the lowest at 2.4.

Website
https://www.sysco.com/
Company Size
10,000+ Employees

Industry

Transportation

Quick Insights into Sysco Product Quality

Sysco's Product Quality score was rated highest by customers who have used Sysco's products/services for 2 to 5 Years, and rated lowest by customers who have used Sysco's products/services for 1 to 2 Years.

Sign Up to unlock insights into how customers have ranked Sysco's Product Quality.

Ranked Sysco Product Quality the Highest

2 to 5 Years
4.3
51-55
3.9
Female
3

Ranked Sysco Product Quality the Lowest

36-40
2.7
Hospitality
2.4
1 to 2 Years
2.3

Sysco Product Quality Score by Gender

Female customers rated Sysco's Product Quality score 0.1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Sysco.

Male

2.9/5

Female

3/5

Sysco Product Quality Score by Ethnicity

Sysco's Product Quality score was rated 2.3 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Sysco.
0
1
2
3
4
5
Caucasian
2.3
Caucasian2.3

Sysco Product Quality Score by Age

Sysco's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Sysco.
0
1
2
3
4
5
26-30
3.1
26-303.1
36-40
2.7
36-402.7
41-45
2.8
41-452.8
51-55
3.9
51-553.9

Sysco Product Quality Score by Usage

Sysco's Product Quality score was rated the highest by customers who have used Sysco's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
3.1
1 to 2 Years
2.3
2 to 5 Years
4.3
5 to 10 Years
2.7
Over 10 Years
2.5

Sysco Product Quality Score by Industry

Sysco's Product Quality score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Hospitality
2.4
Restaurants
2.5

Sysco Product Quality vs. Competitors

Compared to its competitors, Sysco's Product Quality score is rated right above Farmer Brothers, and is preceded by US FOODS INC..

Unlock Sysco Product Quality vs. Competitors Data

Sysco's Logo
VS
PepsiCo's Logo
Performance Food Group's Logo
Gordon Food Service's Logo
McLane Company's Logo
US FOODS INC. Logo
Farmer Brothers' Logo

Sign Up for Brand Profile PRO to get the full Sysco Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Sysco's Product Quality score is rated right below McDonald's.

COMPANYProduct Quality Score
Chick-fil-A4.5/5
Hershey Company4.4/5
Red Bull4.3/5
Starbucks4.2/5
The Coca-Cola Company4.2/5
Mars4.2/5
PepsiCo4.1/5
McDonald's4/5
Sysco3.4/5

Unlock Sysco Product Quality vs. Companies in Food and Beverages Data

Sysco's Logo
VS
Chick-fil-A's Logo
Hershey Company's Logo
Red Bull's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

Sign Up for Brand Profile PRO to get the full Sysco Product Quality vs. Companies in Food and Beverages data and gain insights into your customers today.

Sysco Pricing

Sysco ROI & Value For Money

3.3/5

Sysco has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

Sign Up to unlock Sysco's overall ROI score rated by its users and customers.

Sysco Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Hospitality industry.

Quick Insights into Sysco ROI

Sysco's ROI score was rated highest by customers who have used Sysco's products/services for 2 to 5 Years, and rated lowest by customers from the Restaurants industry.

Sign Up to unlock insights into how customers have ranked Sysco's ROI score.

Ranked Sysco ROI the Highest

2 to 5 Years
4
51-55
3.7
Female
3

Ranked Sysco ROI the Lowest

36-40
2.4
Over 10 Years
2.4
Restaurants
2.4

Sysco ROI Score by Gender

Female customers rated Sysco's ROI score 0.4 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Sysco.

Male

2.6/5

Female

3/5

Sysco ROI Score by Ethnicity

Sysco's ROI score was rated 2.3 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Sysco.
0
1
2
3
4
5
Caucasian
2.3
Caucasian2.3

Sysco ROI Score by Age

Sysco's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Sysco.
0
1
2
3
4
5
26-30
3.2
26-303.2
36-40
2.4
36-402.4
41-45
3.1
41-453.1
51-55
3.7
51-553.7

Sysco ROI Score by Usage

Sysco's ROI score was rated the highest by customers who have used Sysco's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
2.8
1 to 2 Years
2.8
2 to 5 Years
4
5 to 10 Years
2.6
Over 10 Years
2.4

Sysco ROI Score by Industry

Sysco's ROI score was rated 2.4 stars by both Hospitality and Restaurants industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Hospitality
2.4
Restaurants
2.4

Sysco Pricing vs. Competitors

Compared to its competitors, Sysco's ROI score is rated right above Farmer Brothers, and is preceded by McLane Company.

Unlock Sysco ROI vs. Competitors Data

Sysco's Logo
VS
Performance Food Group's Logo
PepsiCo's Logo
US FOODS INC. Logo
Gordon Food Service's Logo
McLane Company's Logo
Farmer Brothers' Logo

Sign Up for Brand Profile PRO to get the full Sysco ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Sysco's ROI score is rated right below Starbucks.

COMPANYPricing Score
Chick-fil-A4.3/5
Hershey Company4/5
PepsiCo3.9/5
The Coca-Cola Company3.9/5
Mars3.9/5
Red Bull3.8/5
McDonald's3.8/5
Starbucks3.7/5
Sysco3.3/5

Unlock Sysco ROI vs. Companies in Food and Beverages Data

Sysco's Logo
VS
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
The Coca-Cola Company's Logo
Mars' Logo
Red Bull's Logo
McDonald's' Logo
Starbucks' Logo

Sign Up for Brand Profile PRO to get the full Sysco ROI vs. Companies in Food and Beverages data and gain insights into your customers today.

Sysco Customer Satisfaction (CSAT)

Sysco Customer Satisfaction (CSAT) Score

56 / 100

Sysco has an overall Customer Satisfaction score of 56 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied50%
Satisfied6%
Neither Satisfied nor Dissatisfied6%
Dissatisfied32%
Very Dissatisfied6%
Very Satisfied
50%
Satisfied
6%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
32%
Very Dissatisfied
6%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Sysco Customer Satisfaction

Sysco's Customer Satisfaction score was rated highest by customers who have used Sysco's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Sysco's Customer Satisfaction.

Ranked Sysco Customer Satisfaction the Highest

Over 10 Years
40%
Male
25%
Caucasian
20%

Sysco Customer Satisfaction Score by Gender

Sysco's Customer Satisfaction score was rated 25 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Sysco.
25 / 100
Male
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
25%

Sysco Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Sysco's Customer Satisfaction (CSAT) score was rated 20% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sysco.
20 / 100
Very Satisfied20%
Satisfied0%
Neither Satisfied nor Dissatisfied20%
Dissatisfied40%
Very Dissatisfied20%
Very Satisfied
20%
Satisfied
0%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
40%
Very Dissatisfied
20%

Sysco Customer Satisfaction Score by Usage

Sysco's Customer Satisfaction score was rated 40 points by customers who have used Sysco's products/services for Over 10 Years.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Over 10 Years
40

Sysco Customer Satisfaction Score by Industry

Sysco's Customer Satisfaction score was rated 0 points by Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Hospitality
0

Sysco Customer Satisfaction vs. Competitors

Compared to its competitors, Sysco's Customer Satisfaction score is rated right above Farmer Brothers, and is preceded by US FOODS INC..

Unlock Sysco Customer Satisfaction vs. Competitors Data

Sysco's Logo
VS
Performance Food Group's Logo
PepsiCo's Logo
Gordon Food Service's Logo
US FOODS INC. Logo
Farmer Brothers' Logo
McLane Company's Logo

Sign Up for Brand Profile PRO to get the full Sysco Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Sysco's Customer Satisfaction score is rated right below Mars.

COMPANYCustomer Satisfaction (CSAT) Score
Starbucks88%
Chick-fil-A86%
The Coca-Cola Company86%
Hershey Company84%
McDonald's83%
Red Bull82%
PepsiCo78%
Mars72%
Sysco56%

Unlock Sysco Customer Satisfaction vs. Companies in Food and Beverages Data

Sysco's Logo
VS
Starbucks' Logo
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
McDonald's' Logo
Red Bull's Logo
PepsiCo's Logo
Mars' Logo

Sign Up for Brand Profile PRO to get the full Sysco Customer Satisfaction vs. Companies in Food and Beverages data and gain insights into your customers today.

Sysco Customer Service

3.3/5

Sysco has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.

Sign Up to unlock Sysco's overall Customer Service score rated by its users and customers.

About Sysco's Customer Service

Address

1390 Enclave Parkway, Houston, TX 77077


Website

https://www.sysco.com/


Phone Number

855-SYSCO4U

Quick Insights into Sysco Customer Service

Sysco's Customer Service score was rated highest by customers who have used Sysco's products/services for 2 to 5 Years, and rated lowest by customers who have used Sysco's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Sysco's Customer Service score.

Ranked Sysco Customer Service the Highest

2 to 5 Years
4.4
41-45
4.3
Female
3.3

Ranked Sysco Customer Service the Lowest

36-40
2.7
Hospitality
2.4
Over 10 Years
2.4

Sysco Customer Service Score by Gender

Female customers rated Sysco's Customer Service score 0.5 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Sysco.

Male

2.8/5

Female

3.3/5

Sysco Customer Service Score by Ethnicity

Sysco's Customer Service score was rated 2.3 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Sysco.
0
20
40
60
80
100
Caucasian
2.3
Caucasian2.3

Sysco Customer Service Score by Age

Sysco's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Sysco.
0
20
40
60
80
100
26-30
3.2
26-303.2
36-40
2.7
36-402.7
41-45
4.3
41-454.3
51-55
3.9
51-553.9

Sysco Customer Service Score by Usage

Sysco's Customer Service score was rated the highest by customers who have used Sysco's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
3
1 to 2 Years
3.3
2 to 5 Years
4.4
5 to 10 Years
2.6
Over 10 Years
2.4

Sysco Customer Service Score by Industry

Sysco's Customer Service score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Hospitality
2.4
Restaurants
2.5

Sysco Customer Service vs. Competitors

Compared to its competitors, Sysco's Customer Service score is rated right above McLane Company, and is preceded by US FOODS INC..

Unlock Sysco Customer Service vs. Competitors Data

Sysco's Logo
VS
Performance Food Group's Logo
PepsiCo's Logo
Gordon Food Service's Logo
US FOODS INC. Logo
McLane Company's Logo
Farmer Brothers' Logo

Sign Up for Brand Profile PRO to get the full Sysco Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Sysco's Customer Service score is rated right below McDonald's.

COMPANYCustomer Service Score
Chick-fil-A4.5/5
Starbucks4.1/5
Hershey Company4/5
Mars4/5
Red Bull4/5
The Coca-Cola Company4/5
PepsiCo4/5
McDonald's3.8/5
Sysco3.3/5

Unlock Sysco Customer Service vs. Companies in Food and Beverages Data

Sysco's Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
Red Bull's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
McDonald's' Logo

Sign Up for Brand Profile PRO to get the full Sysco Customer Service vs. Companies in Food and Beverages data and gain insights into your customers today.

Sysco as an Employer

3.6/5

Sysco has a 3.6/5 stars for its overall company culture rated by their employees

  Sysco CEO
top
50%
CEO of Sysco

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Sysco scored a 4 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Sysco would recommend the brand to a friend. ENPS measures how likely Sysco employees would recommend working at Sysco to a friend.

Net Promoter Score

4
NPS Score
44%Promoters
16%Passive
40%Detractors

Employee Net Promoter Score

4
eNPS Score
42%Promoters
20%Passive
38%Detractors

Global Ranking Snapshot

Sysco is ranked #146 in the Global Top 100 Brands. It ranks just behind Goldman Sachs and just ahead of Sony Pictures Entertainment.

RANKCOMPANYCEOINDUSTRY
144
United Airlines  United Airlines CEO
Scott Kirby
Travel and Hospitality
145
Goldman Sachs  Goldman Sachs CEO
David M. Solomon
Banking and Financial Services
146
Sysco  Sysco CEO
Kevin Hourican
Food and Beverages
147
Sony Pictures Entertainment  Sony Pictures Entertainment CEO
Tony Vinciquerra
Media and Entertainment
148
Western Union  Western Union CEO
Devin McGranahan
Banking and Financial Services
149
Intuit  Intuit CEO
Sasan Goodarzi
SaaS
150
UPS  UPS CEO
Carol B. Tomé
Automotive and Transportation

Food and Beverages Ranking Snapshot

Sysco is ranked #13 in the Food and Beverages Industry. It ranks just behind Nestle USA and just ahead of Kroger.

RANKCOMPANYLocation
11
Yum! Brands
Louisville, KY
12
Nestle USA
Arlington, VA
13
Sysco
Houston, TX
14
Kroger
Cincinnati, OH
15
Pizza Hut
Plano, TX
16
Tyson Foods
Springdale, AR
17
Campbell Soup Company
Camden, NJ