US FOODS INC. NPS & Customer Reviews | Comparably
US FOODS INC. is
Ranked
#45
in
Food and Beverages Brands
Brand Page
US FOODS INC.
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US FOODS INC. is ranked #45 in Food and Beverages Brands

About US FOODS INC. Brand

The US Foods Facebook page is a gathering place for foodservice industry professionals and people who love food and share our passion for US FOODS INC.’s brand is ranked #553 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of US FOODS INC.. When compared to other organizations within the Food and Beverages industry, US FOODS INC. is ranked #45. Among its major competitors, US FOODS INC. is ranked in 5th place for NPS while Reyes Holdings is 1st, and Dot Foods is 2nd. Overall, US FOODS INC. has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $8.05B

Brand at a Glance

76%
Customer Loyalty
3.4/5
Product Quality
3.4/5
Pricing
3.2/5
Customer Service

US FOODS INC. Ranking

US FOODS INC. NPS

US FOODS INC.'s Net Promoter Score (NPS) is a 5 with 45% Promoters, 15% Passives, and 40% Detractors. Net Promoter Score tracks whether US FOODS INC.'s customers would recommend using the product based on a scale of -100 to 100.

US FOODS INC. Overall NPS

5
NPS
45%Promoters
15%Passives
40%Detractors
US FOODS INC. Overall NPS

US FOODS INC. NPS Trend

-100
-50
0
50
100
Jul 2024
5
Jul 20245
Aug 2024
5
Aug 20245
Sep 2024
5
Sep 20245
Dec 2024
2
Dec 20242
Jan 2025
4
Jan 20254
Feb 2025
5
Feb 20255
Apr 2025
3
Apr 20253
May 2025
4
May 20254
Jun 2025
4
Jun 20254
Jul 2025
4
Jul 20254
Aug 2025
3
Aug 20253
Jan 2026
3
Jan 20263

How Other Brands Compare

US FOODS INC. is ranked second for NPS among its competitors. Reyes Holdings and Sysco come in first and third, with United Natural Foods coming in at #4. Among those competitors, it is the third most valued company behind Sysco.

US FOODS INC. Logo
US FOODS INC.
Sysco's Logo
Sysco
United Natural Foods' Logo
United Natural Foods
Reyes Holdings' Logo
Reyes Holdings
Global Ranking#553#146#-#-
NPS5-17-3332
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutral--
Valuation Updated every 24 hours for public companies$8.05B$39.81B$1.51B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

US FOODS INC. NPS by Gender

Female customers rated US FOODS INC.'s NPS 13 points higher than Male customers.

Male

-21

US FOODS INC.'s NPS was rated -21 by Male customers on Comparably.

25%
Promoters
29%
Passives
46%
Detractors

Female

-8

US FOODS INC.'s NPS was rated -8 by Female customers on Comparably.

42%
Promoters
8%
Passives
50%
Detractors

US FOODS INC. NPS by Ethnicity

US FOODS INC.'s NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

-100
-50
0
50
100
Caucasian
-18
Caucasian-18
African American/Black
-66
African American/Black-66
Asian or Pacific Islander
33
Asian or Pacific Islander33
Other
-23
Other-23

US FOODS INC. NPS by Age

US FOODS INC.'s NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

0
20
40
60
80
100
Promoters
25%
Passives
25%
Detractors
50%
26-3025%25%50%
Promoters
50%
Passives
50%
Detractors
0%
31-3550%50%0%
Promoters
50%
Passives
25%
Detractors
25%
36-4050%25%25%
Promoters
29%
Passives
57%
Detractors
14%
41-4529%57%14%
Promoters
14%
Passives
29%
Detractors
57%
46-5014%29%57%
Promoters
50%
Passives
0%
Detractors
50%
51-5550%0%50%
Promoters
20%
Passives
0%
Detractors
80%
56-6020%0%80%
Promoters
0%
Passives
0%
Detractors
100%
61-650%0%100%
Promoters
33%
Passives
0%
Detractors
67%
66+33%0%67%

US FOODS INC. NPS by Usage

US FOODS INC.'s NPS was rated the highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100
-50
0
50
100
Less than 1 Year
-13
Less than 1 Year-13
1 to 2 Years
-50
1 to 2 Years-50
2 to 5 Years
-36
2 to 5 Years-36
5 to 10 Years
19
5 to 10 Years19
Over 10 Years
13
Over 10 Years13

US FOODS INC. NPS vs. Competitors

Compared to its competitors, US FOODS INC.'s NPS is rated right above Sysco, and is preceded by Ben E. Keith.

US FOODS INC. NPS vs Companies in Food and Beverages

In the Food and Beverages industry, US FOODS INC.'s NPS is rated right below McDonald's.

US FOODS INC. Customer Reviews

Out of the 10 US FOODS INC. customer reviews 8 were positive and 2 were constructive. US FOODS INC. customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
i process invoices and finding them on the website is fairly straight forward
What do you value most about this brand?
Technological edge and restaurant service/resources
What do you value most about this brand?
good to know that you have a wider product range
What do you value most about this brand?
Customer Service and food options and quality
What can this brand most improve?
Better quality of bottum food on menu

US FOODS INC. Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of US FOODS INC. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76
76%
24
24%
US FOODS INC. Customer Loyalty

US FOODS INC. Customer Loyalty Score by Gender

Female customers rated US FOODS INC.'s Customer Loyalty score 1% higher than Male customers.

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Male
77%
Yes
Female
78%
Yes

US FOODS INC. Customer Loyalty Score by Ethnicity

US FOODS INC.'s Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

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75
out of 100
Caucasian
40
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
100
out of 100
Other

US FOODS INC. Customer Loyalty Score by Age

US FOODS INC.'s Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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0
20%
40%
60%
80%
100%
26-30
55%
26-3055%
31-35
100%
31-35100%
36-40
100%
36-40100%
41-45
87%
41-4587%
46-50
100%
46-50100%
51-55
55%
51-5555%
56-60
64%
56-6064%
61-65
40%
61-6540%
66+
70%
66+70%

US FOODS INC. Customer Loyalty Score by Usage

US FOODS INC.'s Customer Loyalty score was rated the highest by customers who have used US FOODS INC.'s products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
66%
1 to 2 Years
66%
2 to 5 Years
68%
5 to 10 Years
92%
Over 10 Years
100%

US FOODS INC. Customer Loyalty Score by Industry

US FOODS INC.'s Customer Loyalty score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

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Hospitality
82%
Restaurants
91%

US FOODS INC. Customer Loyalty vs. Competitors

Compared to its competitors, US FOODS INC.'s Customer Loyalty score is rated right above United Natural Foods, and is preceded by Dot Foods.

Unlock US FOODS INC. Customer Loyalty vs. Competitors Data

US FOODS INC. Logo
VS
Reyes Holdings' Logo
Gordon Food Service's Logo
Ben E. Keith's Logo
Dot Foods' Logo
United Natural Foods' Logo
Sysco's Logo

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, US FOODS INC.'s Customer Loyalty score is rated right below Mars.

Unlock US FOODS INC. Customer Loyalty vs. Companies in Food and Beverages Data

US FOODS INC. Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
Hershey Company's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

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US FOODS INC. Product Quality

3.4/5

US FOODS INC. has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.

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US FOODS INC. Product Information

US FOODS INC.’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Restaurants industry rated US FOODS INC.'s product the highest. Reviewers from the Hospitality industry rated US FOODS INC. the lowest at 3.4.

Website
http://usfoods.com
Company Size
10,000+ Employees

Industry

Food and Beverages

Quick Insights into US FOODS INC. Product Quality

US FOODS INC.'s Product Quality score was rated highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and rated lowest by customers ages 61-65.

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Ranked US FOODS INC. Product Quality the Highest

5 to 10 Years
4.3
31-35
4.1
Asian or Pacific Islander
3.5

Ranked US FOODS INC. Product Quality the Lowest

1 to 2 Years
2.2
African American/Black
1.9
61-65
1.8

US FOODS INC. Product Quality Score by Gender

Male customers rated US FOODS INC.'s Product Quality score 0.1 stars higher than Female customers.

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Male

3.2/5

Female

3.1/5

US FOODS INC. Product Quality Score by Ethnicity

US FOODS INC.'s Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
3.4
Caucasian3.4
African American/Black
1.9
African American/Black1.9
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5
Other
2.9
Other2.9

US FOODS INC. Product Quality Score by Age

US FOODS INC.'s Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
26-30
3
26-303
31-35
4.1
31-354.1
36-40
4.1
36-404.1
41-45
3.8
41-453.8
46-50
3.2
46-503.2
51-55
3.7
51-553.7
56-60
1.8
56-601.8
61-65
1.8
61-651.8
66+
3
66+3

US FOODS INC. Product Quality Score by Usage

US FOODS INC.'s Product Quality score was rated the highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
3.6
1 to 2 Years
2.2
2 to 5 Years
2.7
5 to 10 Years
4.3
Over 10 Years
3.3

US FOODS INC. Product Quality Score by Industry

US FOODS INC.'s Product Quality score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

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Hospitality
3.4
Restaurants
3.5

US FOODS INC. Product Quality vs. Competitors

Compared to its competitors, US FOODS INC.'s Product Quality score is rated right above United Natural Foods, and is preceded by Reyes Holdings.

Unlock US FOODS INC. Product Quality vs. Competitors Data

US FOODS INC. Logo
VS
Dot Foods' Logo
Gordon Food Service's Logo
Ben E. Keith's Logo
Reyes Holdings' Logo
United Natural Foods' Logo
Sysco's Logo

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, US FOODS INC.'s Product Quality score is rated right below McDonald's.

COMPANYProduct Quality Score
Chick-fil-A4.3/5
The Coca-Cola Company4.2/5
Red Bull4.2/5
Starbucks4.1/5
Hershey Company4.1/5
Mars4/5
PepsiCo4/5
McDonald's3.7/5
US FOODS INC.3.4/5

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US FOODS INC. Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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US FOODS INC. Pricing

US FOODS INC. ROI & Value For Money

3.4/5

US FOODS INC. has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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US FOODS INC. Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Restaurants industry. The users from the Hospitality industry think that they had the lowest ROI from US FOODS INC..

Quick Insights into US FOODS INC. ROI

US FOODS INC.'s ROI score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.

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Ranked US FOODS INC. ROI the Highest

31-35
4.6
Over 10 Years
4.3
Restaurants
3.9

Ranked US FOODS INC. ROI the Lowest

African American/Black
2.1
1 to 2 Years
1.9
61-65
1.5

US FOODS INC. ROI Score by Gender

Male customers rated US FOODS INC.'s ROI score 0.7 stars higher than Female customers.

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Male

3.4/5

Female

2.7/5

US FOODS INC. ROI Score by Ethnicity

US FOODS INC.'s ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
3.4
Caucasian3.4
African American/Black
2.1
African American/Black2.1
Asian or Pacific Islander
3.6
Asian or Pacific Islander3.6
Other
2.8
Other2.8

US FOODS INC. ROI Score by Age

US FOODS INC.'s ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
26-30
2.6
26-302.6
31-35
4.6
31-354.6
36-40
4.4
36-404.4
41-45
3.3
41-453.3
46-50
2.6
46-502.6
51-55
4
51-554
56-60
2.8
56-602.8
61-65
1.5
61-651.5
66+
3.3
66+3.3

US FOODS INC. ROI Score by Usage

US FOODS INC.'s ROI score was rated the highest by customers who have used US FOODS INC.'s products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
3.7
1 to 2 Years
1.9
2 to 5 Years
2.5
5 to 10 Years
4.2
Over 10 Years
4.3

US FOODS INC. ROI Score by Industry

US FOODS INC.'s ROI score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

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Hospitality
3.6
Restaurants
3.9

US FOODS INC. Pricing vs. Competitors

Compared to its competitors, US FOODS INC.'s ROI score is rated right above Sysco, and is preceded by Gordon Food Service.

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US FOODS INC. Logo
VS
Dot Foods' Logo
Ben E. Keith's Logo
Reyes Holdings' Logo
Gordon Food Service's Logo
Sysco's Logo
United Natural Foods' Logo

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, US FOODS INC.'s ROI score is rated right below McDonald's.

Unlock US FOODS INC. ROI vs. Companies in Food and Beverages Data

US FOODS INC. Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Red Bull's Logo
Mars' Logo
PepsiCo's Logo
Starbucks' Logo
McDonald's' Logo

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US FOODS INC. Customer Satisfaction (CSAT)

US FOODS INC. Customer Satisfaction (CSAT) Score

56 / 100

US FOODS INC. has an overall Customer Satisfaction score of 56 rated by its users and customers.

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Very Satisfied38%
Satisfied18%
Neither Satisfied nor Dissatisfied15%
Dissatisfied9%
Very Dissatisfied20%
Very Satisfied
38%
Satisfied
18%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
9%
Very Dissatisfied
20%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into US FOODS INC. Customer Satisfaction

US FOODS INC.'s Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.

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Ranked US FOODS INC. Customer Satisfaction the Highest

31-35
100%
Less than 1 Year
86%
Caucasian
61%

Ranked US FOODS INC. Customer Satisfaction the Lowest

African American/Black
17%
2 to 5 Years
11%
61-65
0%

US FOODS INC. Customer Satisfaction Score by Gender

Male customers rated US FOODS INC.'s Customer Satisfaction score 1 points higher than Female customers.

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46 / 100
Male
Very Satisfied
23%
Satisfied
23%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
12%
Very Dissatisfied
30%
45 / 100
Female
Very Satisfied
36%
Satisfied
9%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
45%

US FOODS INC. Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

US FOODS INC. Customer Satisfaction (CSAT) score was rated 61% according to Caucasian users and customers.

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61 / 100
Very Satisfied39%
Satisfied22%
Neither Satisfied nor Dissatisfied6%
Dissatisfied6%
Very Dissatisfied27%
Very Satisfied
39%
Satisfied
22%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
27%

CSAT according to African American/Black

US FOODS INC. Customer Satisfaction (CSAT) score was rated 17% according to African American/Black users and customers.

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17 / 100
Very Satisfied17%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied33%
Very Dissatisfied50%
Very Satisfied
17%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
50%

CSAT according to Other

US FOODS INC. Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.

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33 / 100
Very Satisfied22%
Satisfied11%
Neither Satisfied nor Dissatisfied11%
Dissatisfied0%
Very Dissatisfied56%
Very Satisfied
22%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
56%

US FOODS INC. Customer Satisfaction Score by Age

US FOODS INC.'s Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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0
20
40
60
80
100
26-30 CSAT Score
50%
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
26-3050%
31-35 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
31-35100%
36-40 CSAT Score
83%
Very Satisfied
67%
Satisfied
16%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
0%
36-4083%
41-45 CSAT Score
67%
Very Satisfied
17%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
41-4567%
46-50 CSAT Score
33%
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
46-5033%
56-60 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
56-600%
61-65 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
61-650%
66+ CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
34%
Dissatisfied
33%
Very Dissatisfied
0%
66+33%

US FOODS INC. Customer Satisfaction Score by Usage

US FOODS INC.'s Customer Satisfaction score was rated the highest by customers who have used US FOODS INC.'s products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
86
1 to 2 Years
26
2 to 5 Years
11
5 to 10 Years
72
Over 10 Years
50

US FOODS INC. Customer Satisfaction Score by Industry

US FOODS INC.'s Customer Satisfaction score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

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Hospitality
50
Restaurants
60

US FOODS INC. Customer Satisfaction vs. Competitors

Compared to its competitors, US FOODS INC.'s Customer Satisfaction score is rated right above Sysco, and is preceded by Dot Foods.

COMPANYCustomer Satisfaction (CSAT) Score
Gordon Food Service75%
Reyes Holdings74%
Ben E. Keith71%
Dot Foods61%
US FOODS INC.56%
Sysco41%
United Natural Foods34%

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US FOODS INC. Logo
VS
Gordon Food Service's Logo
Reyes Holdings' Logo
Ben E. Keith's Logo
Dot Foods' Logo
Sysco's Logo
United Natural Foods' Logo

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, US FOODS INC.'s Customer Satisfaction score is rated right below McDonald's.

COMPANYCustomer Satisfaction (CSAT) Score
The Coca-Cola Company87%
Starbucks84%
Red Bull82%
Chick-fil-A81%
Hershey Company80%
PepsiCo79%
Mars74%
McDonald's72%
US FOODS INC.56%

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US FOODS INC. Logo
VS
The Coca-Cola Company's Logo
Starbucks' Logo
Red Bull's Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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US FOODS INC. Customer Service

3.2/5

US FOODS INC. has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About US FOODS INC.'s Customer Service

Address

Rosamond, IL 60018


Website

http://usfoods.com


Phone Number

1(847)720-8000

Quick Insights into US FOODS INC. Customer Service

US FOODS INC.'s Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.

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Ranked US FOODS INC. Customer Service the Highest

31-35
4.5
5 to 10 Years
4.3
Restaurants
3.6

Ranked US FOODS INC. Customer Service the Lowest

African American/Black
1.8
1 to 2 Years
1.7
61-65
1.5

US FOODS INC. Customer Service Score by Gender

US FOODS INC.'s Customer Service score was rated 2.9 by both Female and Male customers on Comparably.

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Male

2.9/5

Female

2.9/5

US FOODS INC. Customer Service Score by Ethnicity

US FOODS INC.'s Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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0
20
40
60
80
100
Caucasian
3.2
Caucasian3.2
African American/Black
1.8
African American/Black1.8
Asian or Pacific Islander
3.1
Asian or Pacific Islander3.1
Other
2.3
Other2.3

US FOODS INC. Customer Service Score by Age

US FOODS INC.'s Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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0
20
40
60
80
100
26-30
3
26-303
31-35
4.5
31-354.5
36-40
3.9
36-403.9
41-45
3.3
41-453.3
46-50
2.3
46-502.3
51-55
3.9
51-553.9
56-60
1.8
56-601.8
61-65
1.5
61-651.5
66+
2.5
66+2.5

US FOODS INC. Customer Service Score by Usage

US FOODS INC.'s Customer Service score was rated the highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
3.6
1 to 2 Years
1.7
2 to 5 Years
2.3
5 to 10 Years
4.3
Over 10 Years
3

US FOODS INC. Customer Service Score by Industry

US FOODS INC.'s Customer Service score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.

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Hospitality
2.9
Restaurants
3.6

US FOODS INC. Customer Service vs. Competitors

Compared to its competitors, US FOODS INC.'s Customer Service score is rated right above Sysco, and is preceded by Dot Foods.

COMPANYCustomer Service Score
Ben E. Keith3.8/5
Gordon Food Service3.6/5
Reyes Holdings3.5/5
Dot Foods3.5/5
US FOODS INC.3.2/5
Sysco3/5
United Natural Foods2.9/5

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US FOODS INC. Logo
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Ben E. Keith's Logo
Gordon Food Service's Logo
Reyes Holdings' Logo
Dot Foods' Logo
Sysco's Logo
United Natural Foods' Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, US FOODS INC.'s Customer Service score is rated right below McDonald's.

COMPANYCustomer Service Score
Chick-fil-A4.3/5
Starbucks4.1/5
The Coca-Cola Company4/5
Red Bull4/5
Hershey Company3.9/5
Mars3.9/5
PepsiCo3.8/5
McDonald's3.6/5
US FOODS INC.3.2/5

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US FOODS INC. Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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US FOODS INC. as an Employer

3.7/5

US FOODS INC. has a 3.7/5 stars for its overall company culture rated by their employees

  US FOODS INC. CEO
top
30%
CEO of US FOODS INC.

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

US FOODS INC. scored a 5 for Net Promoter Score and a 8 for Employee Net Promoter Score. NPS gauges how likely a customer of US FOODS INC. would recommend the brand to a friend. ENPS measures how likely US FOODS INC. employees would recommend working at US FOODS INC. to a friend.

Net Promoter Score

5
NPS Score
45%Promoters
15%Passive
40%Detractors

Employee Net Promoter Score

8
eNPS Score
47%Promoters
14%Passive
39%Detractors

Global Ranking Snapshot

US FOODS INC. is ranked #553 in the Global Top 100 Brands. It ranks just behind Gopuff and just ahead of Rover.com.

RANKCOMPANYCEOINDUSTRY
551
Confluent  Confluent CEO
Jay Kreps
Tech
552
Gopuff  Gopuff CEO
Rafael Ilishayev / Yakir Gola
Food and Beverages
553
US FOODS INC.  US FOODS INC. CEO
Andrew Iacobucci
Food and Beverages
554
Rover.com  Rover.com CEO
Aaron Easterly
Tech
555
Owens Corning  Owens Corning CEO
Brian Chambers
Energy and Manufacturing
556
BambooHR  BambooHR CEO
Brad Rencher
Tech
557
Century 21  Century 21 CEO
Greg Sexton
Media and Entertainment

Food and Beverages Ranking Snapshot

US FOODS INC. is ranked #45 in the Food and Beverages Industry. It ranks just behind Gopuff and just ahead of HelloFresh.

RANKCOMPANYLocation
43
Levy Restaurants
Chicago, IL
44
Gopuff
Philadelphia, PA
45
US FOODS INC.
Rosamond, IL
46
HelloFresh
New York City, NY
47
Hormel Foods
Austin, MN
48
Corner Bakery Cafe
Dallas, TX
49
Land O' Lakes
Hills, MN