
The US Foods Facebook page is a gathering place for foodservice industry professionals and people who love food and share our passion for US FOODS INC.’s brand is ranked #553 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of US FOODS INC.. When compared to other organizations within the Food and Beverages industry, US FOODS INC. is ranked #45. Among its major competitors, US FOODS INC. is ranked in 5th place for NPS while Reyes Holdings is 1st, and Dot Foods is 2nd. Overall, US FOODS INC. has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $8.05B
US FOODS INC.'s Net Promoter Score (NPS) is a 5 with 45% Promoters, 15% Passives, and 40% Detractors. Net Promoter Score tracks whether US FOODS INC.'s customers would recommend using the product based on a scale of -100 to 100.
| 45% | Promoters |
|---|---|
| 15% | Passives |
| 40% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jul 2024 5 | Jul 2024 | 5 |
Aug 2024 5 | Aug 2024 | 5 |
Sep 2024 5 | Sep 2024 | 5 |
Dec 2024 2 | Dec 2024 | 2 |
Jan 2025 4 | Jan 2025 | 4 |
Feb 2025 5 | Feb 2025 | 5 |
Apr 2025 3 | Apr 2025 | 3 |
May 2025 4 | May 2025 | 4 |
Jun 2025 4 | Jun 2025 | 4 |
Jul 2025 4 | Jul 2025 | 4 |
Aug 2025 3 | Aug 2025 | 3 |
Jan 2026 3 | Jan 2026 | 3 |
US FOODS INC. is ranked second for NPS among its competitors. Reyes Holdings and Sysco come in first and third, with United Natural Foods coming in at #4. Among those competitors, it is the third most valued company behind Sysco.
![]() US FOODS INC. | ![]() Sysco | ![]() United Natural Foods | ![]() Reyes Holdings | |
| Global Ranking | #553 | #146 | #- | #- |
| NPS | 5 | -17 | -33 | 32 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $8.05B | $39.81B | $1.51B | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated US FOODS INC.'s NPS 13 points higher than Male customers.
US FOODS INC.'s NPS was rated -21 by Male customers on Comparably.
US FOODS INC.'s NPS was rated -8 by Female customers on Comparably.
US FOODS INC.'s NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -18 | Caucasian | -18 |
African American/Black -66 | African American/Black | -66 |
Asian or Pacific Islander 33 | Asian or Pacific Islander | 33 |
Other -23 | Other | -23 |
US FOODS INC.'s NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
US FOODS INC.'s NPS was rated the highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -13 | Less than 1 Year | -13 |
1 to 2 Years -50 | 1 to 2 Years | -50 |
2 to 5 Years -36 | 2 to 5 Years | -36 |
5 to 10 Years 19 | 5 to 10 Years | 19 |
Over 10 Years 13 | Over 10 Years | 13 |
Compared to its competitors, US FOODS INC.'s NPS is rated right above Sysco, and is preceded by Ben E. Keith.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Reyes Holdings | 32 |
![]() | Dot Foods | 32 |
![]() | Gordon Food Service | 29 |
![]() | Ben E. Keith | 15 |
![]() | US FOODS INC. | 5 |
![]() | Sysco | -17 |
![]() | United Natural Foods | -33 |
In the Food and Beverages industry, US FOODS INC.'s NPS is rated right below McDonald's.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Chick-fil-A | 55 |
![]() | Red Bull | 42 |
![]() | The Coca-Cola Company | 39 |
![]() | Hershey Company | 35 |
![]() | Starbucks | 30 |
![]() | Mars | 27 |
![]() | PepsiCo | 24 |
![]() | McDonald's | 19 |
![]() | US FOODS INC. | 5 |
Out of the 10 US FOODS INC. customer reviews 8 were positive and 2 were constructive. US FOODS INC. customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of US FOODS INC. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Female customers rated US FOODS INC.'s Customer Loyalty score 1% higher than Male customers.
US FOODS INC.'s Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
% who answered "Yes"
US FOODS INC.'s Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
26-30 55% | 26-30 | 55% |
31-35 100% | 31-35 | 100% |
36-40 100% | 36-40 | 100% |
41-45 87% | 41-45 | 87% |
46-50 100% | 46-50 | 100% |
51-55 55% | 51-55 | 55% |
56-60 64% | 56-60 | 64% |
61-65 40% | 61-65 | 40% |
66+ 70% | 66+ | 70% |
US FOODS INC.'s Customer Loyalty score was rated the highest by customers who have used US FOODS INC.'s products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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US FOODS INC.'s Customer Loyalty score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, US FOODS INC.'s Customer Loyalty score is rated right above United Natural Foods, and is preceded by Dot Foods.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Reyes Holdings | 84% |
![]() | Gordon Food Service | 83% |
![]() | Ben E. Keith | 83% |
![]() | Dot Foods | 77% |
![]() | US FOODS INC. | 76% |
![]() | United Natural Foods | 73% |
![]() | Sysco | 71% |
In the Food and Beverages industry, US FOODS INC.'s Customer Loyalty score is rated right below Mars.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Chick-fil-A | 87% |
![]() | The Coca-Cola Company | 85% |
![]() | PepsiCo | 82% |
![]() | Red Bull | 81% |
![]() | Hershey Company | 81% |
![]() | McDonald's | 79% |
![]() | Starbucks | 78% |
![]() | Mars | 78% |
![]() | US FOODS INC. | 76% |
US FOODS INC. has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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US FOODS INC.’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Restaurants industry rated US FOODS INC.'s product the highest. Reviewers from the Hospitality industry rated US FOODS INC. the lowest at 3.4.
US FOODS INC.'s Product Quality score was rated highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and rated lowest by customers ages 61-65.
Male customers rated US FOODS INC.'s Product Quality score 0.1 stars higher than Female customers.
US FOODS INC.'s Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
African American/Black 1.9 | African American/Black | 1.9 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 2.9 | Other | 2.9 |
US FOODS INC.'s Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
26-30 3 | 26-30 | 3 |
31-35 4.1 | 31-35 | 4.1 |
36-40 4.1 | 36-40 | 4.1 |
41-45 3.8 | 41-45 | 3.8 |
46-50 3.2 | 46-50 | 3.2 |
51-55 3.7 | 51-55 | 3.7 |
56-60 1.8 | 56-60 | 1.8 |
61-65 1.8 | 61-65 | 1.8 |
66+ 3 | 66+ | 3 |
US FOODS INC.'s Product Quality score was rated the highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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US FOODS INC.'s Product Quality score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.
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Compared to its competitors, US FOODS INC.'s Product Quality score is rated right above United Natural Foods, and is preceded by Reyes Holdings.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Dot Foods | 3.8/5 |
![]() | Gordon Food Service | 3.8/5 |
![]() | Ben E. Keith | 3.8/5 |
![]() | Reyes Holdings | 3.6/5 |
![]() | US FOODS INC. | 3.4/5 |
![]() | United Natural Foods | 3.2/5 |
![]() | Sysco | 3/5 |
In the Food and Beverages industry, US FOODS INC.'s Product Quality score is rated right below McDonald's.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Chick-fil-A | 4.3/5 |
![]() | The Coca-Cola Company | 4.2/5 |
![]() | Red Bull | 4.2/5 |
![]() | Starbucks | 4.1/5 |
![]() | Hershey Company | 4.1/5 |
![]() | Mars | 4/5 |
![]() | PepsiCo | 4/5 |
![]() | McDonald's | 3.7/5 |
![]() | US FOODS INC. | 3.4/5 |
US FOODS INC. has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Restaurants industry. The users from the Hospitality industry think that they had the lowest ROI from US FOODS INC..
US FOODS INC.'s ROI score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.
Male customers rated US FOODS INC.'s ROI score 0.7 stars higher than Female customers.
US FOODS INC.'s ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
African American/Black 2.1 | African American/Black | 2.1 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 2.8 | Other | 2.8 |
US FOODS INC.'s ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
26-30 2.6 | 26-30 | 2.6 |
31-35 4.6 | 31-35 | 4.6 |
36-40 4.4 | 36-40 | 4.4 |
41-45 3.3 | 41-45 | 3.3 |
46-50 2.6 | 46-50 | 2.6 |
51-55 4 | 51-55 | 4 |
56-60 2.8 | 56-60 | 2.8 |
61-65 1.5 | 61-65 | 1.5 |
66+ 3.3 | 66+ | 3.3 |
US FOODS INC.'s ROI score was rated the highest by customers who have used US FOODS INC.'s products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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US FOODS INC.'s ROI score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.
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Compared to its competitors, US FOODS INC.'s ROI score is rated right above Sysco, and is preceded by Gordon Food Service.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Dot Foods | 3.7/5 |
![]() | Ben E. Keith | 3.6/5 |
![]() | Reyes Holdings | 3.6/5 |
![]() | Gordon Food Service | 3.6/5 |
![]() | US FOODS INC. | 3.4/5 |
![]() | Sysco | 3/5 |
![]() | United Natural Foods | 3/5 |
In the Food and Beverages industry, US FOODS INC.'s ROI score is rated right below McDonald's.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Chick-fil-A | 4.1/5 |
![]() | The Coca-Cola Company | 3.9/5 |
![]() | Hershey Company | 3.9/5 |
![]() | Red Bull | 3.8/5 |
![]() | Mars | 3.8/5 |
![]() | PepsiCo | 3.8/5 |
![]() | Starbucks | 3.6/5 |
![]() | McDonald's | 3.6/5 |
![]() | US FOODS INC. | 3.4/5 |
US FOODS INC. has an overall Customer Satisfaction score of 56 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
US FOODS INC.'s Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.
Male customers rated US FOODS INC.'s Customer Satisfaction score 1 points higher than Female customers.
Very Satisfied | 23% | |
|---|---|---|
Satisfied | 23% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 12% | |
Very Dissatisfied | 30% |
Very Satisfied | 36% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 0% | |
Very Dissatisfied | 45% |
US FOODS INC. Customer Satisfaction (CSAT) score was rated 61% according to Caucasian users and customers.
US FOODS INC. Customer Satisfaction (CSAT) score was rated 17% according to African American/Black users and customers.
US FOODS INC. Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.
US FOODS INC.'s Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 50% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 83% | |||||||||||||||
| 41-45 | 67% | |||||||||||||||
| 46-50 | 33% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 33% |
US FOODS INC.'s Customer Satisfaction score was rated the highest by customers who have used US FOODS INC.'s products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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US FOODS INC.'s Customer Satisfaction score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.
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}Compared to its competitors, US FOODS INC.'s Customer Satisfaction score is rated right above Sysco, and is preceded by Dot Foods.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Gordon Food Service | 75% |
![]() | Reyes Holdings | 74% |
![]() | Ben E. Keith | 71% |
![]() | Dot Foods | 61% |
![]() | US FOODS INC. | 56% |
![]() | Sysco | 41% |
![]() | United Natural Foods | 34% |
In the Food and Beverages industry, US FOODS INC.'s Customer Satisfaction score is rated right below McDonald's.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | The Coca-Cola Company | 87% |
![]() | Starbucks | 84% |
![]() | Red Bull | 82% |
![]() | Chick-fil-A | 81% |
![]() | Hershey Company | 80% |
![]() | PepsiCo | 79% |
![]() | Mars | 74% |
![]() | McDonald's | 72% |
![]() | US FOODS INC. | 56% |
US FOODS INC. has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
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Rosamond, IL 60018
http://usfoods.com
1(847)720-8000
US FOODS INC.'s Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.
US FOODS INC.'s Customer Service score was rated 2.9 by both Female and Male customers on Comparably.
US FOODS INC.'s Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
African American/Black 1.8 | African American/Black | 1.8 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 2.3 | Other | 2.3 |
US FOODS INC.'s Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3 | 26-30 | 3 |
31-35 4.5 | 31-35 | 4.5 |
36-40 3.9 | 36-40 | 3.9 |
41-45 3.3 | 41-45 | 3.3 |
46-50 2.3 | 46-50 | 2.3 |
51-55 3.9 | 51-55 | 3.9 |
56-60 1.8 | 56-60 | 1.8 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2.5 | 66+ | 2.5 |
US FOODS INC.'s Customer Service score was rated the highest by customers who have used US FOODS INC.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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US FOODS INC.'s Customer Service score was rated the highest by Restaurants industry customers, and the lowest by Hospitality industry customers.
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Compared to its competitors, US FOODS INC.'s Customer Service score is rated right above Sysco, and is preceded by Dot Foods.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Ben E. Keith | 3.8/5 |
![]() | Gordon Food Service | 3.6/5 |
![]() | Reyes Holdings | 3.5/5 |
![]() | Dot Foods | 3.5/5 |
![]() | US FOODS INC. | 3.2/5 |
![]() | Sysco | 3/5 |
![]() | United Natural Foods | 2.9/5 |
In the Food and Beverages industry, US FOODS INC.'s Customer Service score is rated right below McDonald's.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Chick-fil-A | 4.3/5 |
![]() | Starbucks | 4.1/5 |
![]() | The Coca-Cola Company | 4/5 |
![]() | Red Bull | 4/5 |
![]() | Hershey Company | 3.9/5 |
![]() | Mars | 3.9/5 |
![]() | PepsiCo | 3.8/5 |
![]() | McDonald's | 3.6/5 |
![]() | US FOODS INC. | 3.2/5 |
US FOODS INC. has a 3.7/5 stars for its overall company culture rated by their employees

US FOODS INC. scored a 5 for Net Promoter Score and a 8 for Employee Net Promoter Score. NPS gauges how likely a customer of US FOODS INC. would recommend the brand to a friend. ENPS measures how likely US FOODS INC. employees would recommend working at US FOODS INC. to a friend.
| 45% | Promoters |
|---|---|
| 15% | Passive |
| 40% | Detractors |
| 47% | Promoters |
|---|---|
| 14% | Passive |
| 39% | Detractors |
US FOODS INC. is ranked #553 in the Global Top 100 Brands. It ranks just behind Gopuff and just ahead of Rover.com.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
551 | ![]() | Confluent | ![]() | Jay Kreps | Tech |
552 | ![]() | Gopuff | ![]() | Rafael Ilishayev / Yakir Gola | Food and Beverages |
553 | ![]() | US FOODS INC. | ![]() | Andrew Iacobucci | Food and Beverages |
554 | ![]() | Rover.com | ![]() | Aaron Easterly | Tech |
555 | ![]() | Owens Corning | ![]() | Brian Chambers | Energy and Manufacturing |
556 | ![]() | BambooHR | ![]() | Brad Rencher | Tech |
557 | ![]() | Century 21 | ![]() | Greg Sexton | Media and Entertainment |
US FOODS INC. is ranked #45 in the Food and Beverages Industry. It ranks just behind Gopuff and just ahead of HelloFresh.
| RANK | COMPANY | Location | |
|---|---|---|---|
43 | ![]() | Levy Restaurants | Chicago, IL |
44 | ![]() | Gopuff | Philadelphia, PA |
45 | ![]() | US FOODS INC. | Rosamond, IL |
46 | ![]() | HelloFresh | New York City, NY |
47 | ![]() | Hormel Foods | Austin, MN |
48 | ![]() | Corner Bakery Cafe | Dallas, TX |
49 | ![]() | Land O' Lakes | Hills, MN |