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Levy Restaurants is

Ranked

#43

Food and Beverages Brands

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Levy Restaurants

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Levy Restaurants

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Levy Restaurants is ranked #43 in Food and Beverages Brands

About Levy Restaurants' Brand

Levy Restaurants owns and operates restaurants in USA. Levy Restaurants’s brand is ranked #533 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Levy Restaurants. When compared to other organizations within the Food and Beverages industry, Levy Restaurants is ranked #43. Among its major competitors, Levy Restaurants is ranked in 2nd place for NPS while Lettuce Entertain You Enterprises is 1st, and Delaware North is 3rd.

Brand at a Glance

79%

Customer Loyalty

3.4/5

Product Quality

3.7/5

Pricing

3.7/5

Customer Service

Levy Restaurants Ranking

^#533 in Global Best Brands
^#43 in Food and Beverages
^#2 / 4 of its competitors

Levy Restaurants NPS

Levy Restaurants's Net Promoter Score (NPS) is a 32 with 58% Promoters, 16% Passives, and 26% Detractors. Net Promoter Score tracks whether Levy Restaurants's customers would recommend using the product based on a scale of -100 to 100.

Levy Restaurants Overall NPS

NPS

58%	Promoters
16%	Passives
26%	Detractors

Levy Restaurants NPS Trend

-100

-50

100

Summary	Date	Score
Nov 2023 42	Nov 2023	42
Dec 2023 44	Dec 2023	44
Jan 2024 42	Jan 2024	42
Mar 2024 45	Mar 2024	45
Apr 2024 41	Apr 2024	41
May 2024 39	May 2024	39
Jun 2024 43	Jun 2024	43
Oct 2024 42	Oct 2024	42
May 2025 40	May 2025	40
Jun 2025 39	Jun 2025	39
Aug 2025 34	Aug 2025	34
Oct 2025 32	Oct 2025	32

How Other Brands Compare

Levy Restaurants is ranked second for NPS among its competitors. Lettuce Entertain You Enterprises and HMSHost come in first and third, with Aramark coming in at #4.

	Levy Restaurants	Aramark	HMSHost	Lettuce Entertain You Enterprises
Global Ranking	#533	#-	#-	#-
NPS	32	-34	4	56
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	-	$10.50B	$3.26B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Levy Restaurants NPS by Gender

Levy Restaurants's NPS was rated 0 by both Female and Male customers on Comparably.

Male

Levy Restaurants's NPS was rated by Male customers on Comparably.

43%

Promoters

14%

Passives

43%

Detractors

Female

Levy Restaurants's NPS was rated by Female customers on Comparably.

40%

Promoters

20%

Passives

40%

Detractors

Levy Restaurants NPS by Ethnicity

Levy Restaurants's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -25	Caucasian	-25
African American/Black 20	African American/Black	20

Levy Restaurants NPS by Age

Levy Restaurants's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

100

Summary

Age

Promoters

Passives

Detractors

26-30

33%

67%

36-40

75%

25%

Levy Restaurants NPS by Usage

Levy Restaurants's NPS was rated the highest by customers who have used Levy Restaurants's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -67	Less than 1 Year	-67
1 to 2 Years 34	1 to 2 Years	34
2 to 5 Years -17	2 to 5 Years	-17
Over 10 Years 25	Over 10 Years	25

Levy Restaurants NPS vs. Competitors

Compared to its competitors, Levy Restaurants's NPS is rated right above Delaware North, and is preceded by Lettuce Entertain You Enterprises.

COMPANY		NPS Score
	Lettuce Entertain You Enterprises	56
	Levy Restaurants	32
	Delaware North	6
	Westfield	6
	HMSHost	4
	Aramark	-34

Levy Restaurants NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Levy Restaurants's NPS is rated right above Starbucks, and is preceded by Hershey Company.

COMPANY		NPS Score
	Chick-fil-A	55
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Levy Restaurants	32
	Starbucks	30
	Mars	27
	PepsiCo	24
	McDonald's	19

Levy Restaurants Customer Reviews

Out of the 4 Levy Restaurants customer reviews 3 were positive and 1 was constructive. Levy Restaurants customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Levy Restaurants Customer Loyalty

79%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

79% of Levy Restaurants users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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79%

21%

Levy Restaurants Customer Loyalty Score by Gender

Female customers rated Levy Restaurants's Customer Loyalty score 8% higher than Male customers.

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Male

74%

Yes

Female

82%

Yes

Levy Restaurants Customer Loyalty Score by Ethnicity

Levy Restaurants's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

African American/Black

Levy Restaurants Customer Loyalty Score by Age

Levy Restaurants's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Levy Restaurants.

20%

40%

60%

80%

100%

Summary	Age	Score
26-30 70%	26-30	70%
36-40 78%	36-40	78%

Levy Restaurants Customer Loyalty Score by Usage

Levy Restaurants's Customer Loyalty score was rated the highest by customers who have used Levy Restaurants's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	70%
1 to 2 Years	70%
2 to 5 Years	85%
Over 10 Years	78%

Levy Restaurants Customer Loyalty Score by Industry

Levy Restaurants's Customer Loyalty score was rated 100% by Arts and Entertainment industry customers.

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Arts and Entertainment	100%

Levy Restaurants Customer Loyalty vs. Competitors

Compared to its competitors, Levy Restaurants's Customer Loyalty score is rated right above Delaware North, and is preceded by Lettuce Entertain You Enterprises.

COMPANY		Customer Loyalty Score
	Lettuce Entertain You Enterprises	79%
	Levy Restaurants	79%
	Delaware North	69%
	Westfield	62%
	Aramark	62%
	HMSHost	61%

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Levy Restaurants's Customer Loyalty score is rated right above McDonald's, and is preceded by Hershey Company.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	Levy Restaurants	79%
	McDonald's	79%
	Starbucks	78%
	Mars	78%

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Levy Restaurants Product Quality

3.4/5

Levy Restaurants has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.

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Levy Restaurants Product Information

Levy Restaurants’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated Levy Restaurants's product the highest.

Website: https://www.levyrestaurants.com

Company Size: 10,000+ Employees

Industry

Food and Beverages

Quick Insights into Levy Restaurants Product Quality

Levy Restaurants's Product Quality score was rated highest by customers ages 36-40, and rated lowest by customers ages 26-30.

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Ranked Levy Restaurants Product Quality the Highest

36-40	4.1
Over 10 Years	4.1
Arts and Entertainment	3.5

Ranked Levy Restaurants Product Quality the Lowest

Male	3
Less than 1 Year	2
26-30	1.6

Levy Restaurants Product Quality Score by Gender

Female customers rated Levy Restaurants's Product Quality score 0.5 stars higher than Male customers.

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Male

3/5

Female

3.5/5

Levy Restaurants Product Quality Score by Ethnicity

Levy Restaurants's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3	Caucasian	3
African American/Black 3.2	African American/Black	3.2

Levy Restaurants Product Quality Score by Age

Levy Restaurants's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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Summary	Age	Score
26-30 1.6	26-30	1.6
36-40 4.1	36-40	4.1

Levy Restaurants Product Quality Score by Usage

Levy Restaurants's Product Quality score was rated the highest by customers who have used Levy Restaurants's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2
1 to 2 Years	3.1
2 to 5 Years	3.1
Over 10 Years	4.1

Levy Restaurants Product Quality Score by Industry

Levy Restaurants's Product Quality score was rated 3.5 stars by Arts and Entertainment industry customers.

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Arts and Entertainment	3.5

Levy Restaurants Product Quality vs. Competitors

Compared to its competitors, Levy Restaurants's Product Quality score is rated right above HMSHost, and is preceded by Delaware North.

COMPANY		Product Quality Score
	Lettuce Entertain You Enterprises	4.2/5
	Delaware North	3.5/5
	Levy Restaurants	3.4/5
	HMSHost	3.3/5
	Westfield	3.2/5
	Aramark	2.7/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Levy Restaurants's Product Quality score is rated right below McDonald's.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5
	Levy Restaurants	3.4/5

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Levy Restaurants Pricing

Levy Restaurants ROI & Value For Money

3.7/5

Levy Restaurants has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Levy Restaurants Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry.

Quick Insights into Levy Restaurants ROI

Levy Restaurants's ROI score was rated highest by customers ages 36-40, and rated lowest by customers who have used Levy Restaurants's products/services for Less than 1 Year.

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Ranked Levy Restaurants ROI the Highest

36-40	4
Over 10 Years	4
Arts and Entertainment	3.5

Ranked Levy Restaurants ROI the Lowest

Caucasian	2.4
26-30	2.1
Less than 1 Year	1.5

Levy Restaurants ROI Score by Gender

Female customers rated Levy Restaurants's ROI score 0.8 stars higher than Male customers.

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Male

2.5/5

Female

3.3/5

Levy Restaurants ROI Score by Ethnicity

Levy Restaurants's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.4	Caucasian	2.4
African American/Black 3.1	African American/Black	3.1

Levy Restaurants ROI Score by Age

Levy Restaurants's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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Summary	Age	Score
26-30 2.1	26-30	2.1
36-40 4	36-40	4

Levy Restaurants ROI Score by Usage

Levy Restaurants's ROI score was rated the highest by customers who have used Levy Restaurants's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.5
1 to 2 Years	3.3
2 to 5 Years	2.8
Over 10 Years	4

Levy Restaurants ROI Score by Industry

Levy Restaurants's ROI score was rated 3.5 stars by Arts and Entertainment industry customers.

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Arts and Entertainment	3.5

Levy Restaurants Pricing vs. Competitors

Compared to its competitors, Levy Restaurants's ROI score is rated right above Delaware North, and is preceded by Lettuce Entertain You Enterprises.

COMPANY		Pricing Score
	Lettuce Entertain You Enterprises	3.9/5
	Levy Restaurants	3.7/5
	Delaware North	3.5/5
	Westfield	3.3/5
	HMSHost	3.2/5
	Aramark	2.5/5

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Levy Restaurants's ROI score is rated right above Starbucks, and is preceded by PepsiCo.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Levy Restaurants	3.7/5
	Starbucks	3.6/5
	McDonald's	3.6/5

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Levy Restaurants Customer Satisfaction (CSAT)

Levy Restaurants Customer Satisfaction (CSAT) Score

63 / 100

Levy Restaurants has an overall Customer Satisfaction score of 63 rated by its users and customers.

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Very Satisfied	38%
Satisfied	25%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	2%
Very Dissatisfied	25%

Very Satisfied

38%

Satisfied

25%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

25%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Levy Restaurants Customer Satisfaction

Levy Restaurants's Customer Satisfaction score was rated highest by African American/Black customers, and rated lowest by customers who have used Levy Restaurants's products/services for 2 to 5 Years.

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Ranked Levy Restaurants Customer Satisfaction the Highest

African American/Black	80%
Male	80%
26-30	67%

Ranked Levy Restaurants Customer Satisfaction the Lowest

Caucasian	57%
Female	56%
2 to 5 Years	40%

Levy Restaurants Customer Satisfaction Score by Gender

Male customers rated Levy Restaurants's Customer Satisfaction score 24 points higher than Female customers.

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80 / 100

Male

	Very Satisfied	60%
	Satisfied	20%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	20%

56 / 100

Female

	Very Satisfied	22%
	Satisfied	34%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	11%
	Very Dissatisfied	33%

Levy Restaurants Customer Satisfaction Score by Ethnicity

Caucasian
57%
African American/Black
80%

CSAT according to Caucasian

Levy Restaurants' Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

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57 / 100

Very Satisfied	14%
Satisfied	43%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	14%
Very Dissatisfied	29%

Very Satisfied

14%

Satisfied

43%

Neither Satisfied nor Dissatisfied

Dissatisfied

14%

Very Dissatisfied

29%

CSAT according to African American/Black

Levy Restaurants' Customer Satisfaction (CSAT) score was rated 80% according to African American/Black users and customers.

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80 / 100

Very Satisfied	80%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	20%

Very Satisfied

80%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

20%

Levy Restaurants Customer Satisfaction Score by Age

Levy Restaurants's Customer Satisfaction score was rated 67 points by customers ages 26-30 and customers ages 36-40 on Comparably.

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100

Breakdown

Age

Score

26-30

67%

36-40

67%

Levy Restaurants Customer Satisfaction Score by Usage

Levy Restaurants's Customer Satisfaction score was rated the highest by customers who have used Levy Restaurants's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	67
2 to 5 Years	40
Over 10 Years	67

Levy Restaurants Customer Satisfaction Score by Industry

Levy Restaurants's Customer Satisfaction score was rated 67 points by Arts and Entertainment industry customers.

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{
	"title": "Levy Restaurants Customer Satisfaction Score by Industry",
	"text": "Levy Restaurants's Customer Satisfaction score was rated 67 points by Arts and Entertainment industry customers.",
	"bars": [
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Levy Restaurants's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 67
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Arts and Entertainment	67

Levy Restaurants Customer Satisfaction vs. Competitors

Compared to its competitors, Levy Restaurants's Customer Satisfaction score is rated right above Aramark, and is preceded by HMSHost.

COMPANY		Customer Satisfaction (CSAT) Score
	Lettuce Entertain You Enterprises	80%
	Delaware North	68%
	Westfield	68%
	HMSHost	66%
	Levy Restaurants	63%
	Aramark	39%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Levy Restaurants's Customer Satisfaction score is rated right below McDonald's.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	84%
	Red Bull	82%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%
	Levy Restaurants	63%

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Levy Restaurants Customer Service

3.7/5

Levy Restaurants has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Levy Restaurants's Customer Service

Address

Chicago, IL

Website

https://www.levyrestaurants.com

Quick Insights into Levy Restaurants Customer Service

Levy Restaurants's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers who have used Levy Restaurants's products/services for Less than 1 Year.

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Ranked Levy Restaurants Customer Service the Highest

36-40	4.2
Over 10 Years	4.1
Female	3.4

Ranked Levy Restaurants Customer Service the Lowest

Caucasian	2.6
26-30	1.8
Less than 1 Year	1.6

Levy Restaurants Customer Service Score by Gender

Female customers rated Levy Restaurants's Customer Service score 0.7 stars higher than Male customers.

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Male

2.7/5

Female

3.4/5

Levy Restaurants Customer Service Score by Ethnicity

Levy Restaurants's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.6	Caucasian	2.6
African American/Black 3.1	African American/Black	3.1

Levy Restaurants Customer Service Score by Age

Levy Restaurants's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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100

Summary	Age	Customer Service Score
26-30 1.8	26-30	1.8
36-40 4.2	36-40	4.2

Levy Restaurants Customer Service Score by Usage

Levy Restaurants's Customer Service score was rated the highest by customers who have used Levy Restaurants's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.6
1 to 2 Years	3.1
2 to 5 Years	2.9
Over 10 Years	4.1

Levy Restaurants Customer Service Score by Industry

Levy Restaurants's Customer Service score was rated 3.3 stars by Arts and Entertainment industry customers.

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Arts and Entertainment	3.3

Levy Restaurants Customer Service vs. Competitors

Compared to its competitors, Levy Restaurants's Customer Service score is rated right above Delaware North, and is preceded by Lettuce Entertain You Enterprises.

COMPANY		Customer Service Score
	Lettuce Entertain You Enterprises	4/5
	Levy Restaurants	3.7/5
	Delaware North	3.7/5
	HMSHost	3.4/5
	Westfield	3.3/5
	Aramark	2.6/5

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Levy Restaurants's Customer Service score is rated right above McDonald's, and is preceded by PepsiCo.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	Levy Restaurants	3.7/5
	McDonald's	3.6/5

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Levy Restaurants as an Employer

2.6/5

Levy Restaurants has a 2.6/5 stars for its overall company culture rated by their employees

bottom

25%

CEO of Levy Restaurants

Andrew Lansing

In the Bottom 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Levy Restaurants scored a 32 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of Levy Restaurants would recommend the brand to a friend. ENPS measures how likely Levy Restaurants employees would recommend working at Levy Restaurants to a friend.

Net Promoter Score

NPS Score

58%	Promoters
16%	Passive
26%	Detractors

Employee Net Promoter Score

-13

eNPS Score

37%	Promoters
13%	Passive
50%	Detractors

Global Ranking Snapshot

Levy Restaurants is ranked #533 in the Global Top 100 Brands. It ranks just behind Fred Meyer and just ahead of Sprinklr.

RANK			INDUSTRY
531	CarGurus	Jason Trevisan	Tech
532	Fred Meyer	Joe Grieshaber	Retail
533	Levy Restaurants	Andrew Lansing	Food and Beverages
534	Sprinklr	Ragy Thomas	Tech
535	BASF	Michael Heinz	Energy and Manufacturing
536	Vector Marketing	Albert DiLeonardo	Consumer Goods
537	Lear Corporation	Ray Scott	Automotive and Transportation

Food and Beverages Ranking Snapshot

Levy Restaurants is ranked #43 in the Food and Beverages Industry. It ranks just behind Bloomin' Brands and just ahead of Gopuff.

RANK		Location
41	Krispy Kreme	Winston Salem, NC
42	Bloomin' Brands	Tampa, FL
43	Levy Restaurants	Chicago, IL
44	Gopuff	Philadelphia, PA
45	US FOODS INC.	Rosamond, IL
46	HelloFresh	New York City, NY
47	Hormel Foods	Austin, MN