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Tyson Foods is

Ranked

#16

Food and Beverages Brands

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Tyson Foods

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Tyson Foods

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Tyson Foods is ranked #16 in Food and Beverages Brands

About Tyson Foods' Brand

Tyson Foods is a food processor and marketer of chicken, beef and pork. Tyson Foods’s brand is ranked #181 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Tyson Foods. When compared to other organizations within the Food and Beverages industry, Tyson Foods is ranked #16. Among its major competitors, Tyson Foods is ranked in 6th place for NPS while Marubeni is 1st, and Bunge is 2nd. Overall, Tyson Foods has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $24.59B

Brand at a Glance

73%

Customer Loyalty

3.6/5

Product Quality

3.4/5

Pricing

3.5/5

Customer Service

Tyson Foods CMO

Noelle O'Mara

Tyson Foods Ranking

^#181 in Global Best Brands
^#16 in Food and Beverages
^#3 / 4 of its competitors

Tyson Foods NPS

Tyson Foods's Net Promoter Score (NPS) is a 9 with 46% Promoters, 17% Passives, and 37% Detractors. Net Promoter Score tracks whether Tyson Foods's customers would recommend using the product based on a scale of -100 to 100.

Tyson Foods Overall NPS

NPS

46%	Promoters
17%	Passives
37%	Detractors

Tyson Foods NPS Trend

-100

-50

100

Summary	Date	Score
Nov 2024 10	Nov 2024	10
Dec 2024 10	Dec 2024	10
Jan 2025 10	Jan 2025	10
Feb 2025 8	Feb 2025	8
Apr 2025 8	Apr 2025	8
May 2025 8	May 2025	8
Jun 2025 8	Jun 2025	8
Aug 2025 8	Aug 2025	8
Sep 2025 8	Sep 2025	8
Oct 2025 8	Oct 2025	8
Dec 2025 8	Dec 2025	8
Jan 2026 8	Jan 2026	8

How Other Brands Compare

Tyson Foods is ranked third for NPS among its competitors. Hormel Foods and Smithfield come in first and second, with Conagra Brands coming in at #4. Among those competitors, it is the third most valued company behind Hormel Foods.

	Tyson Foods	Conagra Brands	Hormel Foods	Smithfield
Global Ranking	#181	#353	#578	#615
NPS	9	6	22	22
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	-
Valuation Updated every 24 hours for public companies	$24.59B	$17.68B	$25.71B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Tyson Foods NPS by Gender

Female customers rated Tyson Foods's NPS 15 points higher than Male customers.

Male

-12

Tyson Foods's NPS was rated -12 by Male customers on Comparably.

34%

Promoters

20%

Passives

46%

Detractors

Female

Tyson Foods's NPS was rated 3 by Female customers on Comparably.

42%

Promoters

19%

Passives

39%

Detractors

Tyson Foods NPS by Ethnicity

Tyson Foods's NPS was rated the highest by Other customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -18	Caucasian	-18
Hispanic or Latino -20	Hispanic or Latino	-20
African American/Black 18	African American/Black	18
Asian or Pacific Islander 11	Asian or Pacific Islander	11
Native American -33	Native American	-33
Other 31	Other	31

Tyson Foods NPS by Age

Tyson Foods's NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.

100

Summary

Age

Promoters

Passives

Detractors

18-25

58%

15%

27%

26-30

17%

31%

52%

31-35

20%

40%

36-40

33%

67%

41-45

58%

17%

25%

46-50

33%

17%

50%

51-55

24%

38%

56-60

27%

13%

60%

61-65

67%

33%

66+

50%

Tyson Foods NPS by Usage

Tyson Foods's NPS was rated the highest by customers who have used Tyson Foods's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 0	Less than 1 Year	0
1 to 2 Years -4	1 to 2 Years	-4
2 to 5 Years -11	2 to 5 Years	-11
5 to 10 Years 25	5 to 10 Years	25
Over 10 Years -9	Over 10 Years	-9

Tyson Foods NPS vs. Competitors

Compared to its competitors, Tyson Foods's NPS is rated right above Conagra Brands, and is preceded by Smithfield.

COMPANY		NPS Score
	Marubeni	100
	Bunge	35
	Wilmar International	32
	Hormel Foods	22
	Smithfield	22
	Tyson Foods	9
	Conagra Brands	6
	Golden State Foods	0

Tyson Foods NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Tyson Foods's NPS is rated right below McDonald's.

COMPANY		NPS Score
	Chick-fil-A	55
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Starbucks	30
	Mars	27
	PepsiCo	24
	McDonald's	19
	Tyson Foods	9

Tyson Foods Customer Reviews

Out of the 27 Tyson Foods customer reviews 20 were positive and 7 were constructive. Tyson Foods customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Tyson Foods Customer Loyalty

73%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

73% of Tyson Foods users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

73%

27%

Tyson Foods Customer Loyalty Score by Gender

Male customers rated Tyson Foods's Customer Loyalty score 10% higher than Female customers.

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Male

79%

Yes

Female

69%

Yes

Tyson Foods Customer Loyalty Score by Ethnicity

Tyson Foods's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Tyson Foods Customer Loyalty Score by Age

Tyson Foods's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Tyson Foods.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 70%	18-25	70%
26-30 65%	26-30	65%
31-35 82%	31-35	82%
36-40 90%	36-40	90%
41-45 78%	41-45	78%
46-50 63%	46-50	63%
51-55 78%	51-55	78%
56-60 82%	56-60	82%
61-65 70%	61-65	70%
66+ 64%	66+	64%

Tyson Foods Customer Loyalty Score by Usage

Tyson Foods's Customer Loyalty score was rated the highest by customers who have used Tyson Foods's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	53%
1 to 2 Years	75%
2 to 5 Years	75%
5 to 10 Years	87%
Over 10 Years	74%

Tyson Foods Customer Loyalty Score by Industry

Tyson Foods's Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Energy and Manufacturing industry customers.

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Tech	75%
Accounting	87%
Aerospace and Aviation	64%
Architecture and Planning	85%
Business and Consumer Services	64%
Consulting	100%
Consumer Goods	70%
Education	49%
Healthcare, Hospitals and Medicine	64%
Legal	70%
Manufacturing and Machinery	100%
Marketing, Advertising and Research	70%
Energy and Manufacturing	40%
Restaurants	100%
Retail	78%
Transportation	55%

Tyson Foods Customer Loyalty vs. Competitors

Compared to its competitors, Tyson Foods's Customer Loyalty score is rated right above Smithfield, and is preceded by Hormel Foods.

COMPANY		Customer Loyalty Score
	Bunge	86%
	Wilmar International	81%
	Conagra Brands	79%
	Hormel Foods	74%
	Tyson Foods	73%
	Smithfield	72%
	Golden State Foods	65%
	Marubeni	N/A

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Tyson Foods's Customer Loyalty score is rated right below Mars.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	McDonald's	79%
	Starbucks	78%
	Mars	78%
	Tyson Foods	73%

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Tyson Foods Product Quality

3.6/5

Tyson Foods has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.

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Tyson Foods Product Information

Tyson Foods’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Legal industry rated Tyson Foods's product the highest. Reviewers from the Accounting industry rated Tyson Foods the lowest at 3.8.

Website: http://tysonfoods.com

Company Size: 10,000+ Employees

Industry

Food and Beverages

Quick Insights into Tyson Foods Product Quality

Tyson Foods's Product Quality score was rated highest by customers from the Legal industry, and rated lowest by customers from the Consumer Goods industry.

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Ranked Tyson Foods Product Quality the Highest

Legal	4.6
18-25	4.2
5 to 10 Years	4.2

Ranked Tyson Foods Product Quality the Lowest

Caucasian	3.1
56-60	2.7
Consumer Goods	2.3

Tyson Foods Product Quality Score by Gender

Female customers rated Tyson Foods's Product Quality score 0.3 stars higher than Male customers.

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Male

3.4/5

Female

3.7/5

Tyson Foods Product Quality Score by Ethnicity

Tyson Foods's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1
Hispanic or Latino 3.4	Hispanic or Latino	3.4
African American/Black 3.9	African American/Black	3.9
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Native American 3.4	Native American	3.4
Other 3.6	Other	3.6

Tyson Foods Product Quality Score by Age

Tyson Foods's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 4.2	18-25	4.2
26-30 3.6	26-30	3.6
31-35 3.5	31-35	3.5
36-40 3	36-40	3
41-45 4.2	41-45	4.2
46-50 3.5	46-50	3.5
51-55 3.5	51-55	3.5
56-60 2.7	56-60	2.7
61-65 2.9	61-65	2.9
66+ 2.8	66+	2.8

Tyson Foods Product Quality Score by Usage

Tyson Foods's Product Quality score was rated the highest by customers who have used Tyson Foods's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.3
1 to 2 Years	3.7
2 to 5 Years	3.5
5 to 10 Years	4.2
Over 10 Years	3.4

Tyson Foods Product Quality Score by Industry

Tyson Foods's Product Quality score was rated the highest by Legal industry customers, and the lowest by Consumer Goods industry customers.

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Tech	3.4
Accounting	3.8
Aerospace and Aviation	3.3
Architecture and Planning	3.9
Business and Consumer Services	4.3
Consulting	4
Consumer Goods	2.3
Education	3.6
Healthcare, Hospitals and Medicine	3
Legal	4.6
Manufacturing and Machinery	4.3
Marketing, Advertising and Research	4.2
Energy and Manufacturing	3
Restaurants	4.5
Retail	3.7
Transportation	2.9

Tyson Foods Product Quality vs. Competitors

Compared to its competitors, Tyson Foods's Product Quality score is rated right above Smithfield, and is preceded by Hormel Foods.

COMPANY		Product Quality Score
	Marubeni	5/5
	Bunge	4.4/5
	Conagra Brands	3.9/5
	Wilmar International	3.8/5
	Hormel Foods	3.6/5
	Tyson Foods	3.6/5
	Smithfield	3.6/5
	Golden State Foods	3.2/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Tyson Foods's Product Quality score is rated right below McDonald's.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5
	Tyson Foods	3.6/5

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Tyson Foods Pricing

Tyson Foods ROI & Value For Money

3.4/5

Tyson Foods has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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Tyson Foods Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Legal industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Tyson Foods.

Quick Insights into Tyson Foods ROI

Tyson Foods's ROI score was rated highest by customers from the Legal industry, and rated lowest by customers ages 56-60.

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Ranked Tyson Foods ROI the Highest

Legal	4.3
41-45	4.1
5 to 10 Years	3.9

Ranked Tyson Foods ROI the Lowest

Caucasian	3
Healthcare, Hospitals and Medicine	2.4
56-60	2.3

Tyson Foods ROI Score by Gender

Female customers rated Tyson Foods's ROI score 0.2 stars higher than Male customers.

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Male

3.2/5

Female

3.4/5

Tyson Foods ROI Score by Ethnicity

Tyson Foods's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3	Caucasian	3
Hispanic or Latino 3.3	Hispanic or Latino	3.3
African American/Black 3.3	African American/Black	3.3
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Native American 3.1	Native American	3.1
Other 3.1	Other	3.1

Tyson Foods ROI Score by Age

Tyson Foods's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 3.8	18-25	3.8
26-30 3.3	26-30	3.3
31-35 3.1	31-35	3.1
36-40 2.9	36-40	2.9
41-45 4.1	41-45	4.1
46-50 2.8	46-50	2.8
51-55 3.6	51-55	3.6
56-60 2.3	56-60	2.3
61-65 3.1	61-65	3.1
66+ 2.5	66+	2.5

Tyson Foods ROI Score by Usage

Tyson Foods's ROI score was rated the highest by customers who have used Tyson Foods's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	3.6
2 to 5 Years	3.1
5 to 10 Years	3.9
Over 10 Years	3.1

Tyson Foods ROI Score by Industry

Tyson Foods's ROI score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	2.8
Accounting	3.8
Aerospace and Aviation	2.8
Architecture and Planning	3.5
Business and Consumer Services	3.7
Consulting	4
Consumer Goods	2.5
Education	3.3
Healthcare, Hospitals and Medicine	2.4
Legal	4.3
Manufacturing and Machinery	4.1
Marketing, Advertising and Research	4.2
Energy and Manufacturing	3
Restaurants	4.2
Retail	3.7
Transportation	2.5

Tyson Foods Pricing vs. Competitors

Compared to its competitors, Tyson Foods's ROI score is rated right above Golden State Foods, and is preceded by Smithfield.

COMPANY		Pricing Score
	Bunge	4.1/5
	Wilmar International	3.9/5
	Conagra Brands	3.7/5
	Smithfield	3.5/5
	Tyson Foods	3.4/5
	Golden State Foods	3.4/5
	Hormel Foods	3.3/5
	Marubeni	N/A

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Tyson Foods's ROI score is rated right below McDonald's.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Starbucks	3.6/5
	McDonald's	3.6/5
	Tyson Foods	3.4/5

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Tyson Foods Customer Satisfaction (CSAT)

Tyson Foods Customer Satisfaction (CSAT) Score

64 / 100

Tyson Foods has an overall Customer Satisfaction score of 64 rated by its users and customers.

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Very Satisfied	35%
Satisfied	29%
Neither Satisfied nor Dissatisfied	12%
Dissatisfied	7%
Very Dissatisfied	17%

Very Satisfied

35%

Satisfied

29%

Neither Satisfied nor Dissatisfied

12%

Dissatisfied

Very Dissatisfied

17%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Tyson Foods Customer Satisfaction

Tyson Foods's Customer Satisfaction score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers ages 66+.

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Ranked Tyson Foods Customer Satisfaction the Highest

Architecture and Planning	100%
Asian or Pacific Islander	87%
5 to 10 Years	79%

Ranked Tyson Foods Customer Satisfaction the Lowest

Native American	50%
Consumer Goods	33%
66+	26%

Tyson Foods Customer Satisfaction Score by Gender

Female customers rated Tyson Foods's Customer Satisfaction score 12 points higher than Male customers.

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58 / 100

Male

	Very Satisfied	28%
	Satisfied	30%
	Neither Satisfied nor Dissatisfied	15%
	Dissatisfied	7%
	Very Dissatisfied	20%

70 / 100

Female

	Very Satisfied	43%
	Satisfied	27%
	Neither Satisfied nor Dissatisfied	10%
	Dissatisfied	4%
	Very Dissatisfied	16%

Tyson Foods Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Tyson Foods' Customer Satisfaction (CSAT) score was rated 55% according to Caucasian users and customers.

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55 / 100

Very Satisfied	33%
Satisfied	22%
Neither Satisfied nor Dissatisfied	15%
Dissatisfied	3%
Very Dissatisfied	27%

Very Satisfied

33%

Satisfied

22%

Neither Satisfied nor Dissatisfied

15%

Dissatisfied

Very Dissatisfied

27%

CSAT according to Hispanic or Latino

Tyson Foods' Customer Satisfaction (CSAT) score was rated 60% according to Hispanic or Latino users and customers.

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60 / 100

Very Satisfied	40%
Satisfied	20%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	20%
Very Dissatisfied	0%

Very Satisfied

40%

Satisfied

20%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

20%

Very Dissatisfied

CSAT according to African American/Black

Tyson Foods' Customer Satisfaction (CSAT) score was rated 75% according to African American/Black users and customers.

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75 / 100

Very Satisfied	44%
Satisfied	31%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	6%
Very Dissatisfied	6%

Very Satisfied

44%

Satisfied

31%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Tyson Foods' Customer Satisfaction (CSAT) score was rated 87% according to Asian or Pacific Islander users and customers.

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87 / 100

Very Satisfied	13%
Satisfied	74%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	13%

Very Satisfied

13%

Satisfied

74%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

13%

CSAT according to Native American

Tyson Foods' Customer Satisfaction (CSAT) score was rated 50% according to Native American users and customers.

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50 / 100

Very Satisfied	33%
Satisfied	17%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	33%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

17%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

33%

Very Dissatisfied

CSAT according to Other

Tyson Foods' Customer Satisfaction (CSAT) score was rated 75% according to Other users and customers.

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75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	8%
Very Dissatisfied	17%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

17%

Tyson Foods Customer Satisfaction Score by Age

Tyson Foods's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

77%

26-30

74%

31-35

69%

36-40

38%

41-45

78%

46-50

62%

51-55

57%

56-60

40%

61-65

75%

66+

26%

Tyson Foods Customer Satisfaction Score by Usage

Tyson Foods's Customer Satisfaction score was rated the highest by customers who have used Tyson Foods's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	53
1 to 2 Years	58
2 to 5 Years	57
5 to 10 Years	79
Over 10 Years	63

Tyson Foods Customer Satisfaction Score by Industry

Tyson Foods's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Consumer Goods industry customers.

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			"scoreLabel": 46
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		{
			"label": "Accounting",
			"groupId": 495,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 60
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 58,
			"stars": 0,
			"csatScore": 58,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 58
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Consumer Goods customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 60
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Transportation",
			"groupId": 567,
			"score": 34,
			"stars": 0,
			"csatScore": 34,
			"text": "Tyson Foods's Customer Satisfaction score is  rated by Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 34
		}
	]
}

Tech	46
Accounting	60
Aerospace and Aviation	58
Architecture and Planning	100
Business and Consumer Services	50
Consumer Goods	33
Healthcare, Hospitals and Medicine	60
Marketing, Advertising and Research	100
Restaurants	100
Transportation	34

Tyson Foods Customer Satisfaction vs. Competitors

Compared to its competitors, Tyson Foods's Customer Satisfaction score is rated right below Hormel Foods.

COMPANY		Customer Satisfaction (CSAT) Score
	Marubeni	100%
	Bunge	85%
	Wilmar International	83%
	Smithfield	71%
	Conagra Brands	70%
	Golden State Foods	67%
	Hormel Foods	65%
	Tyson Foods	64%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Tyson Foods's Customer Satisfaction score is rated right below McDonald's.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	84%
	Red Bull	82%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%
	Tyson Foods	64%

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Tyson Foods Customer Service

3.5/5

Tyson Foods has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Tyson Foods's Customer Service

Address

2200 W Don Tyson Pkwy, Springdale, AR 72762

Website

http://tysonfoods.com

Phone Number

+1-800-233-6332

Tyson Foods's Social Links

Quick Insights into Tyson Foods Customer Service

Tyson Foods's Customer Service score was rated highest by customers from the Legal industry, and rated lowest by customers ages 66+.

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Ranked Tyson Foods Customer Service the Highest

Legal	4.3
41-45	4.2
Asian or Pacific Islander	4

Ranked Tyson Foods Customer Service the Lowest

Caucasian	2.9
Transportation	2.5
66+	2.2

Tyson Foods Customer Service Score by Gender

Female customers rated Tyson Foods's Customer Service score 0.2 stars higher than Male customers.

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Male

3.2/5

Female

3.4/5

Tyson Foods Customer Service Score by Ethnicity

Tyson Foods's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.9	Caucasian	2.9
Hispanic or Latino 3.3	Hispanic or Latino	3.3
African American/Black 3.6	African American/Black	3.6
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Native American 3.1	Native American	3.1
Other 3.4	Other	3.4

Tyson Foods Customer Service Score by Age

Tyson Foods's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 3.8	18-25	3.8
26-30 3.3	26-30	3.3
31-35 3.2	31-35	3.2
36-40 3.2	36-40	3.2
41-45 4.2	41-45	4.2
46-50 2.9	46-50	2.9
51-55 3.5	51-55	3.5
56-60 2.3	56-60	2.3
61-65 3.2	61-65	3.2
66+ 2.2	66+	2.2

Tyson Foods Customer Service Score by Usage

Tyson Foods's Customer Service score was rated the highest by customers who have used Tyson Foods's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	3.7
2 to 5 Years	3.1
5 to 10 Years	3.9
Over 10 Years	3.1

Tyson Foods Customer Service Score by Industry

Tyson Foods's Customer Service score was rated the highest by Legal industry customers, and the lowest by Transportation industry customers.

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Tech	2.9
Accounting	3.8
Aerospace and Aviation	2.6
Architecture and Planning	3.7
Business and Consumer Services	3.9
Consulting	3.8
Consumer Goods	2.5
Education	3.1
Healthcare, Hospitals and Medicine	3
Legal	4.3
Manufacturing and Machinery	4.2
Marketing, Advertising and Research	4.1
Energy and Manufacturing	3
Restaurants	4.2
Retail	3.4
Transportation	2.5

Tyson Foods Customer Service vs. Competitors

Compared to its competitors, Tyson Foods's Customer Service score is rated right above Marubeni, and is preceded by Smithfield.

COMPANY		Customer Service Score
	Bunge	4.3/5
	Wilmar International	3.9/5
	Golden State Foods	3.8/5
	Conagra Brands	3.7/5
	Hormel Foods	3.6/5
	Smithfield	3.5/5
	Tyson Foods	3.5/5
	Marubeni	N/A

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Tyson Foods's Customer Service score is rated right below McDonald's.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	McDonald's	3.6/5
	Tyson Foods	3.5/5

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Tyson Foods as an Employer

3.6/5

Tyson Foods has a 3.6/5 stars for its overall company culture rated by their employees

top

50%

CEO of Tyson Foods

Donnie King

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Tyson Foods scored a 9 for Net Promoter Score and a 6 for Employee Net Promoter Score. NPS gauges how likely a customer of Tyson Foods would recommend the brand to a friend. ENPS measures how likely Tyson Foods employees would recommend working at Tyson Foods to a friend.

Net Promoter Score

NPS Score

46%	Promoters
17%	Passive
37%	Detractors

Employee Net Promoter Score

eNPS Score

44%	Promoters
18%	Passive
38%	Detractors

Global Ranking Snapshot

Tyson Foods is ranked #181 in the Global Top 100 Brands. It ranks just behind HP Inc. and just ahead of Dyson.

RANK			INDUSTRY
179	Honeywell	Darius Adamczyk	Energy and Manufacturing
180	HP Inc.	Enrique Lores	Tech
181	Tyson Foods	Donnie King	Food and Beverages
182	Dyson	Roland Krueger	Consumer Goods
183	Instacart	Chris Rogers	Tech
184	PwC	Paul Griggs	Business and Consumer Services
185	SAP	Christian Klein	Tech

Food and Beverages Ranking Snapshot

Tyson Foods is ranked #16 in the Food and Beverages Industry. It ranks just behind Pizza Hut and just ahead of Campbell Soup Company.

RANK		Location
14	Kroger	Cincinnati, OH
15	Pizza Hut	Plano, TX
16	Tyson Foods	Springdale, AR
17	Campbell Soup Company	Camden, NJ
18	The Kraft Heinz Company	Chicago, IL
19	Dole Food Company	Westlake Village, CA
20	Tim Hortons	Oakville, CT