100
NPS
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Marubeni
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About Marubeni's Brand
Among its major competitors, Marubeni is ranked in 1st place for NPS while Mitsubishi Corporation is 2nd, and Gavilon is 3rd.Their current valuation is $12.88B
Brand at a Glance
5/5
Product Quality
Marubeni Ranking
- #1 / 4 of its competitors
Marubeni NPS
Marubeni's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Marubeni's customers would recommend using the product based on a scale of -100 to 100.
Marubeni Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Marubeni NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 100 | Jan 2023 | 100 |
How Other Brands Compare
Marubeni is ranked first for NPS among its competitors. Mitsubishi Corporation and Gavilon come in second and third, with Tyson Foods coming in at #4. Among those competitors, it is the most valued company behind Tyson Foods.
Marubeni |  Tyson Foods |  Gavilon |  Mitsubishi Corporation | |
| Global Ranking | #- | #181 | #- | #- |
| NPS | 100 | 9 | 19 | 21 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $12.88B | $24.59B | $12.88B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Marubeni NPS vs. Competitors
Compared to its competitors, Marubeni's NPS is rated right above Mitsubishi Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| Marubeni | 100 |
| Mitsubishi Corporation | 21 |
| Gavilon | 19 |
 | Mitsui & Co., Ltd. | 18 |
| Tyson Foods | 9 |
 | ITOCHU | 0 |
 | Toyota Tsusho | N/A |
Marubeni Product Quality
5/5
Marubeni has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Marubeni Product Information
Marubeni’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.marubeni.com
- Company Size
- 10,000+ Employees
Marubeni Product Quality vs. Competitors
Compared to its competitors, Marubeni's Product Quality score is rated right above Mitsubishi Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Marubeni | 5/5 |
| Mitsubishi Corporation | 4/5 |
| Gavilon | 3.6/5 |
| Mitsui & Co., Ltd. | 3.6/5 |
| Tyson Foods | 3.6/5 |
| ITOCHU | 3.2/5 |
| Toyota Tsusho | N/A |
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Marubeni Customer Satisfaction (CSAT)
Marubeni Customer Satisfaction (CSAT) Score
100 / 100
Marubeni has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Marubeni Customer Satisfaction vs. Competitors
Compared to its competitors, Marubeni's Customer Satisfaction score is rated right above ITOCHU.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Marubeni | 100% |
| ITOCHU | 100% |
| Gavilon | 72% |
| Mitsubishi Corporation | 68% |
| Tyson Foods | 64% |
| Mitsui & Co., Ltd. | 49% |
| Toyota Tsusho | 0% |
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