Dole Food Company NPS & Customer Reviews | Comparably
Dole Food Company is
Ranked
#19
in
Food and Beverages Brands
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Dole Food Company
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Dole Food Company is ranked #19 in Food and Beverages Brands

About Dole Food Company's Brand

Dole Food Company provides fruits, vegetables, and food products. Dole Food Company’s brand is ranked #207 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Dole Food Company. When compared to other organizations within the Food and Beverages industry, Dole Food Company is ranked #19. Among its major competitors, Dole Food Company is ranked in 5th place for NPS while Chiquita Brands International is 1st, and Coca-Cola Enterprises is 2nd.

Brand at a Glance

78%
Customer Loyalty
3.7/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service

Dole Food Company Ranking

Dole Food Company NPS

Dole Food Company's Net Promoter Score (NPS) is a 19 with 51% Promoters, 17% Passives, and 32% Detractors. Net Promoter Score tracks whether Dole Food Company's customers would recommend using the product based on a scale of -100 to 100.

Dole Food Company Overall NPS

19
NPS
51%Promoters
17%Passives
32%Detractors
Dole Food Company Overall NPS

Dole Food Company NPS Trend

-100
-50
0
50
100
May 2024
18
May 202418
Jun 2024
19
Jun 202419
Jul 2024
18
Jul 202418
Aug 2024
18
Aug 202418
Sep 2024
19
Sep 202419
Oct 2024
21
Oct 202421
Jan 2025
20
Jan 202520
Feb 2025
22
Feb 202522
May 2025
22
May 202522
Jul 2025
20
Jul 202520
Sep 2025
19
Sep 202519
Oct 2025
19
Oct 202519

How Other Brands Compare

Dole Food Company is ranked #4 for NPS among its competitors. Coca-Cola Enterprises and Coca-Cola Bottling Consolidated come in first and second, with Fresh Del Monte Produce coming in at third.

Dole Food Company's Logo
Dole Food Company
Coca-Cola Enterprises' Logo
Coca-Cola Enterprises
Coca-Cola Bottling Consolidated's Logo
Coca-Cola Bottling Consolidated
Fresh Del Monte Produce's Logo
Fresh Del Monte Produce
Global Ranking#207#850#-#-
NPS19343021
Valuation Updated every 24 hours for public companies--$2.06B$1.37B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Dole Food Company NPS by Gender

Male customers rated Dole Food Company's NPS 25 points higher than Female customers.

Male

24

Dole Food Company's NPS was rated 24 by Male customers on Comparably.

43%
Promoters
38%
Passives
19%
Detractors

Female

-1

Dole Food Company's NPS was rated -1 by Female customers on Comparably.

46%
Promoters
7%
Passives
47%
Detractors

Dole Food Company NPS by Ethnicity

Dole Food Company's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
16
Caucasian16
Hispanic or Latino
50
Hispanic or Latino50
African American/Black
0
African American/Black0
Other
-14
Other-14

Dole Food Company NPS by Age

Dole Food Company's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

0
20
40
60
80
100
Promoters
67%
Passives
0%
Detractors
33%
18-2567%0%33%
Promoters
60%
Passives
20%
Detractors
20%
26-3060%20%20%
Promoters
71%
Passives
15%
Detractors
14%
31-3571%15%14%
Promoters
43%
Passives
43%
Detractors
14%
36-4043%43%14%
Promoters
67%
Passives
33%
Detractors
0%
41-4567%33%0%
Promoters
33%
Passives
34%
Detractors
33%
51-5533%34%33%
Promoters
0%
Passives
33%
Detractors
67%
56-600%33%67%

Dole Food Company NPS by Usage

Dole Food Company's NPS was rated the highest by customers who have used Dole Food Company's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-16
Less than 1 Year-16
1 to 2 Years
0
1 to 2 Years0
2 to 5 Years
82
2 to 5 Years82
5 to 10 Years
0
5 to 10 Years0
Over 10 Years
-6
Over 10 Years-6

Dole Food Company NPS vs. Competitors

Compared to its competitors, Dole Food Company's NPS is rated right below Fresh Del Monte Produce.

Dole Food Company NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Dole Food Company's NPS is rated right above McDonald's, and is preceded by PepsiCo.

Dole Food Company Customer Reviews

Out of the 8 Dole Food Company customer reviews 6 were positive and 2 were constructive. Dole Food Company customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
The inside of my pineapple juice can is full of rust!!
What do you value most about this brand?
their quality products and customer service
What do you value most about this brand?
quality of the produce and fresh
What do you value most about this brand?
The quality of product and service
What can this brand most improve?
Their customer relations fails to stand behind their product

Dole Food Company Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Dole Food Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78
78%
22
22%
Dole Food Company Customer Loyalty

Dole Food Company Customer Loyalty Score by Gender

Male customers rated Dole Food Company's Customer Loyalty score 1% higher than Female customers.

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Male
83%
Yes
Female
82%
Yes

Dole Food Company Customer Loyalty Score by Ethnicity

Dole Food Company's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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79
out of 100
Caucasian
78
out of 100
Hispanic or Latino
100
out of 100
African American/Black
89
out of 100
Other

Dole Food Company Customer Loyalty Score by Age

Dole Food Company's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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0
20%
40%
60%
80%
100%
18-25
100%
18-25100%
26-30
82%
26-3082%
31-35
87%
31-3587%
36-40
100%
36-40100%
41-45
70%
41-4570%
51-55
40%
51-5540%
56-60
70%
56-6070%

Dole Food Company Customer Loyalty Score by Usage

Dole Food Company's Customer Loyalty score was rated the highest by customers who have used Dole Food Company's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
85%
1 to 2 Years
82%
2 to 5 Years
92%
5 to 10 Years
78%
Over 10 Years
83%

Dole Food Company Customer Loyalty Score by Industry

Dole Food Company's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Consumer Goods industry customers.

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Tech
100%
Accounting
100%
Architecture and Planning
70%
Consumer Goods
70%
Consumer Services
78%
Education
85%

Dole Food Company Customer Loyalty vs. Competitors

Compared to its competitors, Dole Food Company's Customer Loyalty score is rated right above Fresh Del Monte Produce, and is preceded by Coca-Cola Enterprises.

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Dole Food Company's Logo
VS
Coca-Cola Bottling Consolidated's Logo
Coca-Cola Enterprises' Logo
Fresh Del Monte Produce's Logo
Chiquita Brands International's Logo

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Dole Food Company's Customer Loyalty score is rated right above Starbucks, and is preceded by McDonald's.

Unlock Dole Food Company Customer Loyalty vs. Companies in Food and Beverages Data

Dole Food Company's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
Hershey Company's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

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Dole Food Company Product Quality

3.7/5

Dole Food Company has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Dole Food Company Product Information

Dole Food Company’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Consumer Services industry rated Dole Food Company's product the highest. Reviewers from the Tech industry rated Dole Food Company the lowest at 3.5.

Website
http://www.dole.com
Company Size
5,001-10,000 Employees

Industry

Tech
Food and Beverages

Quick Insights into Dole Food Company Product Quality

Dole Food Company's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers ages 56-60.

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Ranked Dole Food Company Product Quality the Highest

18-25
4.5
2 to 5 Years
4.4
Consumer Services
4.4

Ranked Dole Food Company Product Quality the Lowest

Over 10 Years
3.1
Female
3
56-60
2.3

Dole Food Company Product Quality Score by Gender

Male customers rated Dole Food Company's Product Quality score 0.9 stars higher than Female customers.

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Male

3.9/5

Female

3/5

Dole Food Company Product Quality Score by Ethnicity

Dole Food Company's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.2
Caucasian3.2
Hispanic or Latino
4.4
Hispanic or Latino4.4
African American/Black
3.7
African American/Black3.7
Other
3.2
Other3.2

Dole Food Company Product Quality Score by Age

Dole Food Company's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.

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0
1
2
3
4
5
18-25
4.5
18-254.5
26-30
3.4
26-303.4
31-35
3.9
31-353.9
36-40
4
36-404
41-45
4.3
41-454.3
51-55
2.6
51-552.6
56-60
2.3
56-602.3

Dole Food Company Product Quality Score by Usage

Dole Food Company's Product Quality score was rated the highest by customers who have used Dole Food Company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.6
1 to 2 Years
3.4
2 to 5 Years
4.4
5 to 10 Years
3.6
Over 10 Years
3.1

Dole Food Company Product Quality Score by Industry

Dole Food Company's Product Quality score was rated the highest by Consumer Services industry customers, and the lowest by Tech industry customers.

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Tech
3.5
Accounting
4.2
Architecture and Planning
3.8
Consumer Goods
3.5
Consumer Services
4.4
Education
3.9

Dole Food Company Product Quality vs. Competitors

Compared to its competitors, Dole Food Company's Product Quality score is rated right below Fresh Del Monte Produce.

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Dole Food Company's Logo
VS
Coca-Cola Enterprises' Logo
Chiquita Brands International's Logo
Coca-Cola Bottling Consolidated's Logo
Fresh Del Monte Produce's Logo

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Dole Food Company's Product Quality score is rated right below McDonald's.

COMPANYProduct Quality Score
Chick-fil-A4.3/5
The Coca-Cola Company4.2/5
Red Bull4.2/5
Starbucks4.1/5
Hershey Company4.1/5
Mars4/5
PepsiCo4/5
McDonald's3.7/5
Dole Food Company3.7/5

Unlock Dole Food Company Product Quality vs. Companies in Food and Beverages Data

Dole Food Company's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Dole Food Company Pricing

Dole Food Company ROI & Value For Money

3.5/5

Dole Food Company has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Dole Food Company Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Architecture and Planning industry think that they had the lowest ROI from Dole Food Company.

Quick Insights into Dole Food Company ROI

Dole Food Company's ROI score was rated highest by customers ages 41-45, and rated lowest by customers ages 56-60.

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Ranked Dole Food Company ROI the Highest

41-45
4.5
Hispanic or Latino
4.4
2 to 5 Years
4.3

Ranked Dole Food Company ROI the Lowest

Female
2.5
Caucasian
2.3
56-60
1.5

Dole Food Company ROI Score by Gender

Male customers rated Dole Food Company's ROI score 1 stars higher than Female customers.

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Male

3.5/5

Female

2.5/5

Dole Food Company ROI Score by Ethnicity

Dole Food Company's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
2.3
Caucasian2.3
Hispanic or Latino
4.4
Hispanic or Latino4.4
African American/Black
3.5
African American/Black3.5
Other
2.9
Other2.9

Dole Food Company ROI Score by Age

Dole Food Company's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

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0
1
2
3
4
5
18-25
4.1
18-254.1
26-30
3
26-303
31-35
3.3
31-353.3
36-40
3.8
36-403.8
41-45
4.5
41-454.5
51-55
3
51-553
56-60
1.5
56-601.5

Dole Food Company ROI Score by Usage

Dole Food Company's ROI score was rated the highest by customers who have used Dole Food Company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
2.8
1 to 2 Years
3.5
2 to 5 Years
4.3
5 to 10 Years
3.4
Over 10 Years
2.6

Dole Food Company ROI Score by Industry

Dole Food Company's ROI score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.

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Tech
3.5
Accounting
4.2
Architecture and Planning
3
Consumer Goods
4
Consumer Services
3.1
Education
3.6

Dole Food Company Pricing vs. Competitors

Compared to its competitors, Dole Food Company's ROI score is rated right above Fresh Del Monte Produce, and is preceded by Coca-Cola Bottling Consolidated.

Unlock Dole Food Company ROI vs. Competitors Data

Dole Food Company's Logo
VS
Coca-Cola Enterprises' Logo
Chiquita Brands International's Logo
Coca-Cola Bottling Consolidated's Logo
Fresh Del Monte Produce's Logo

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Dole Food Company's ROI score is rated right below McDonald's.

Unlock Dole Food Company ROI vs. Companies in Food and Beverages Data

Dole Food Company's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Red Bull's Logo
Mars' Logo
PepsiCo's Logo
Starbucks' Logo
McDonald's' Logo

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Dole Food Company Customer Satisfaction (CSAT)

Dole Food Company Customer Satisfaction (CSAT) Score

74 / 100

Dole Food Company has an overall Customer Satisfaction score of 74 rated by its users and customers.

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Very Satisfied40%
Satisfied34%
Neither Satisfied nor Dissatisfied8%
Dissatisfied4%
Very Dissatisfied14%
Very Satisfied
40%
Satisfied
34%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
4%
Very Dissatisfied
14%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Dole Food Company Customer Satisfaction

Dole Food Company's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by Female customers.

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Ranked Dole Food Company Customer Satisfaction the Highest

18-25
100%
5 to 10 Years
100%
Accounting
100%

Ranked Dole Food Company Customer Satisfaction the Lowest

Over 10 Years
60%
Caucasian
50%
Female
40%

Dole Food Company Customer Satisfaction Score by Gender

Male customers rated Dole Food Company's Customer Satisfaction score 54 points higher than Female customers.

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94 / 100
Male
Very Satisfied
27%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
6%
40 / 100
Female
Very Satisfied
20%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
50%

Dole Food Company Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Dole Food Company's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.

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50 / 100
Very Satisfied20%
Satisfied30%
Neither Satisfied nor Dissatisfied10%
Dissatisfied0%
Very Dissatisfied40%
Very Satisfied
20%
Satisfied
30%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
40%

CSAT according to Hispanic or Latino

Dole Food Company's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100
Very Satisfied75%
Satisfied25%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Dole Food Company's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied20%
Satisfied80%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
20%
Satisfied
80%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Dole Food Company's Customer Satisfaction (CSAT) score was rated 71% according to Other users and customers.

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71 / 100
Very Satisfied14%
Satisfied57%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied29%
Very Satisfied
14%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
29%

Dole Food Company Customer Satisfaction Score by Age

Dole Food Company's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
18-25 CSAT Score
100%
Very Satisfied
60%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
18-25100%
31-35 CSAT Score
60%
Very Satisfied
0%
Satisfied
60%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
31-3560%
36-40 CSAT Score
86%
Very Satisfied
43%
Satisfied
43%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
14%
36-4086%

Dole Food Company Customer Satisfaction Score by Usage

Dole Food Company's Customer Satisfaction score was rated the highest by customers who have used Dole Food Company's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
83
2 to 5 Years
86
5 to 10 Years
100
Over 10 Years
60

Dole Food Company Customer Satisfaction Score by Industry

Dole Food Company's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Education industry customers.

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Accounting
100
Consumer Goods
100
Education
80

Dole Food Company Customer Satisfaction vs. Competitors

Compared to its competitors, Dole Food Company's Customer Satisfaction score is rated right above Coca-Cola Bottling Consolidated, and is preceded by Fresh Del Monte Produce.

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Dole Food Company's Logo
VS
Coca-Cola Enterprises' Logo
Fresh Del Monte Produce's Logo
Coca-Cola Bottling Consolidated's Logo
Chiquita Brands International's Logo

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Dole Food Company's Customer Satisfaction score is rated right above Mars, and is preceded by PepsiCo.

COMPANYCustomer Satisfaction (CSAT) Score
The Coca-Cola Company87%
Starbucks84%
Red Bull83%
Chick-fil-A81%
Hershey Company80%
PepsiCo79%
Dole Food Company74%
Mars74%
McDonald's72%

Unlock Dole Food Company Customer Satisfaction vs. Companies in Food and Beverages Data

Dole Food Company's Logo
VS
The Coca-Cola Company's Logo
Starbucks' Logo
Red Bull's Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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Dole Food Company Customer Service

3.6/5

Dole Food Company has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.

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About Dole Food Company's Customer Service

Address

Westlake Village, CA


Website

http://www.dole.com


Phone Number

8086217410

Quick Insights into Dole Food Company Customer Service

Dole Food Company's Customer Service score was rated highest by Hispanic or Latino customers, and rated lowest by customers ages 56-60.

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Ranked Dole Food Company Customer Service the Highest

Hispanic or Latino
4.4
41-45
4.3
2 to 5 Years
4.2

Ranked Dole Food Company Customer Service the Lowest

Female
2.3
Caucasian
2.2
56-60
1.5

Dole Food Company Customer Service Score by Gender

Male customers rated Dole Food Company's Customer Service score 1.4 stars higher than Female customers.

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Male

3.7/5

Female

2.3/5

Dole Food Company Customer Service Score by Ethnicity

Dole Food Company's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
20
40
60
80
100
Caucasian
2.2
Caucasian2.2
Hispanic or Latino
4.4
Hispanic or Latino4.4
African American/Black
3.6
African American/Black3.6
Other
3
Other3

Dole Food Company Customer Service Score by Age

Dole Food Company's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
18-25
4.2
18-254.2
26-30
3.1
26-303.1
31-35
3.2
31-353.2
36-40
3.8
36-403.8
41-45
4.3
41-454.3
51-55
3
51-553
56-60
1.5
56-601.5

Dole Food Company Customer Service Score by Usage

Dole Food Company's Customer Service score was rated the highest by customers who have used Dole Food Company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.1
1 to 2 Years
3.3
2 to 5 Years
4.2
5 to 10 Years
3.4
Over 10 Years
2.6

Dole Food Company Customer Service Score by Industry

Dole Food Company's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Consumer Services industry customers.

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Tech
3.1
Accounting
4.2
Architecture and Planning
3.1
Consumer Goods
4
Consumer Services
2.5
Education
3.8

Dole Food Company Customer Service vs. Competitors

Compared to its competitors, Dole Food Company's Customer Service score is rated right above Fresh Del Monte Produce, and is preceded by Coca-Cola Bottling Consolidated.

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Dole Food Company's Logo
VS
Coca-Cola Enterprises' Logo
Coca-Cola Bottling Consolidated's Logo
Fresh Del Monte Produce's Logo
Chiquita Brands International's Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Dole Food Company's Customer Service score is rated right above McDonald's, and is preceded by PepsiCo.

COMPANYCustomer Service Score
Chick-fil-A4.3/5
Starbucks4.1/5
The Coca-Cola Company4/5
Red Bull4/5
Hershey Company3.9/5
Mars3.9/5
PepsiCo3.8/5
Dole Food Company3.6/5
McDonald's3.6/5

Unlock Dole Food Company Customer Service vs. Companies in Food and Beverages Data

Dole Food Company's Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Dole Food Company as an Employer

3.6/5

Dole Food Company has a 3.6/5 stars for its overall company culture rated by their employees

  Dole Food Company CEO
top
25%
CEO of Dole Food Company

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Dole Food Company scored a 19 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Dole Food Company would recommend the brand to a friend. ENPS measures how likely Dole Food Company employees would recommend working at Dole Food Company to a friend.

Net Promoter Score

19
NPS Score
51%Promoters
17%Passive
32%Detractors

Employee Net Promoter Score

16
eNPS Score
49%Promoters
18%Passive
33%Detractors

Global Ranking Snapshot

Dole Food Company is ranked #207 in the Global Top 100 Brands. It ranks just behind Nasdaq and just ahead of SpaceX.

RANKCOMPANYCEOINDUSTRY
205
Bristol Myers Squibb  Bristol Myers Squibb CEO
Giovanni Caforio
Health and Wellness
206
Nasdaq  Nasdaq CEO
Adena T. Friedman
Banking and Financial Services
207
Dole Food Company  Dole Food Company CEO
David Murdock
Food and Beverages
208
SpaceX  SpaceX CEO
Elon Musk
Tech
209
RingCentral  RingCentral CEO
Vladimir Shmunis
Tech
210
Zappos  Zappos CEO
Kedar Deshpande
Retail
211
Lenovo  Lenovo CEO
Yang Yuanqing
Tech

Food and Beverages Ranking Snapshot

Dole Food Company is ranked #19 in the Food and Beverages Industry. It ranks just behind The Kraft Heinz Company and just ahead of Tim Hortons.

RANKCOMPANYLocation
17
Campbell Soup Company
Camden, NJ
18
The Kraft Heinz Company
Chicago, IL
19
Dole Food Company
Westlake Village, CA
20
Tim Hortons
Oakville, CT
21
Dennys
Spartanburg, SC
22
MillerCoors
23
Jack in the Box
San Diego, CA