21
NPS
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Fresh Del Monte Produce
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About Fresh Del Monte Produce's Brand
Fresh Del Monte Produce Inc. (Fresh Del Monte) is a holding company. Among its major competitors, Fresh Del Monte Produce is ranked in 3rd place for NPS while Chiquita Brands International is 1st, and Del Monte Foods is 2nd.Their current market cap is $1.37B
Brand at a Glance
74%
Customer Loyalty
3.9/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Fresh Del Monte Produce Ranking
- #3 / 4 of its competitors
Fresh Del Monte Produce NPS
Fresh Del Monte Produce's Net Promoter Score (NPS) is a 21 with 50% Promoters, 21% Passives, and 29% Detractors. Net Promoter Score tracks whether Fresh Del Monte Produce's customers would recommend using the product based on a scale of -100 to 100.
Fresh Del Monte Produce Overall NPS
| 50% | Promoters |
|---|---|
| 21% | Passives |
| 29% | Detractors |
Fresh Del Monte Produce NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 100 | May 2022 | 100 |
Aug 2022 0 | Aug 2022 | 0 |
Nov 2022 -25 | Nov 2022 | -25 |
Jan 2023 0 | Jan 2023 | 0 |
May 2023 17 | May 2023 | 17 |
Jul 2023 29 | Jul 2023 | 29 |
Aug 2023 37 | Aug 2023 | 37 |
Jan 2024 44 | Jan 2024 | 44 |
Apr 2024 45 | Apr 2024 | 45 |
May 2024 42 | May 2024 | 42 |
Mar 2025 30 | Mar 2025 | 30 |
Aug 2025 22 | Aug 2025 | 22 |
How Other Brands Compare
Fresh Del Monte Produce is ranked third for NPS among its competitors. Chiquita Brands International and Del Monte Foods come in first and second, with Dole Food Company coming in at #4. Among those competitors, it is the third most valued company.
Fresh Del Monte Produce |  Dole Food Company |  Del Monte Foods |  Chiquita Brands International | |
| Global Ranking | #- | #207 | #802 | #- |
| NPS | 21 | 19 | 30 | 55 |
| Valuation Updated every 24 hours for public companies | $1.37B | - | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fresh Del Monte Produce NPS by Gender
Fresh Del Monte Produce's NPS was rated 34 by Male customers on Comparably.
Male
34
Fresh Del Monte Produce's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Fresh Del Monte Produce's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Fresh Del Monte Produce NPS vs. Competitors
Compared to its competitors, Fresh Del Monte Produce's NPS is rated right above Dole Food Company, and is preceded by Del Monte Foods.
| COMPANY | NPS Score | |
|---|---|---|
| Chiquita Brands International | 55 |
| Del Monte Foods | 30 |
| Fresh Del Monte Produce | 21 |
| Dole Food Company | 19 |
 | Kuli Kuli | N/A |
 | Deoleo | N/A |
Fresh Del Monte Produce Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Fresh Del Monte Produce users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Fresh Del Monte Produce Customer Loyalty Score by Gender
Fresh Del Monte Produce's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
Fresh Del Monte Produce Customer Loyalty vs. Competitors
Compared to its competitors, Fresh Del Monte Produce's Customer Loyalty score is rated right above Chiquita Brands International, and is preceded by Dole Food Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Del Monte Foods | 83% |
| Dole Food Company | 78% |
| Fresh Del Monte Produce | 74% |
| Chiquita Brands International | 69% |
| Kuli Kuli | N/A |
| Deoleo | N/A |
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Fresh Del Monte Produce Product Quality
3.9/5
Fresh Del Monte Produce has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Fresh Del Monte Produce Product Information
Fresh Del Monte Produce’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://freshdelmonte.com
- Company Size
- 10,000+ Employees
Industry
Food and Beverages
Quick Insights into Fresh Del Monte Produce Product Quality
Fresh Del Monte Produce's Product Quality score was rated highest by Male customers.
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Ranked Fresh Del Monte Produce Product Quality the Highest
Fresh Del Monte Produce Product Quality Score by Gender
Fresh Del Monte Produce's Product Quality score was rated 4.6 by Male customers on Comparably.
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Male
4.6/5
Female
N/A
Fresh Del Monte Produce Product Quality vs. Competitors
Compared to its competitors, Fresh Del Monte Produce's Product Quality score is rated right above Dole Food Company, and is preceded by Del Monte Foods.
| COMPANY | Product Quality Score | |
|---|---|---|
| Chiquita Brands International | 4/5 |
| Del Monte Foods | 4/5 |
| Fresh Del Monte Produce | 3.9/5 |
| Dole Food Company | 3.7/5 |
| Kuli Kuli | N/A |
| Deoleo | N/A |
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Fresh Del Monte Produce Pricing
Fresh Del Monte Produce ROI & Value For Money
3.4/5
Fresh Del Monte Produce has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into Fresh Del Monte Produce ROI
Fresh Del Monte Produce's ROI score was rated highest by Male customers.
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Ranked Fresh Del Monte Produce ROI the Highest
Fresh Del Monte Produce ROI Score by Gender
Fresh Del Monte Produce's ROI score was rated 3.8 by Male customers on Comparably.
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Male
3.8/5
Female
N/A
Fresh Del Monte Produce Pricing vs. Competitors
Compared to its competitors, Fresh Del Monte Produce's ROI score is rated right above Kuli Kuli, and is preceded by Dole Food Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Del Monte Foods | 3.9/5 |
| Chiquita Brands International | 3.8/5 |
| Dole Food Company | 3.5/5 |
| Fresh Del Monte Produce | 3.4/5 |
| Kuli Kuli | N/A |
| Deoleo | N/A |
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Fresh Del Monte Produce Customer Satisfaction (CSAT)
Fresh Del Monte Produce Customer Satisfaction (CSAT) Score
75 / 100
Fresh Del Monte Produce has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Fresh Del Monte Produce Customer Satisfaction
Fresh Del Monte Produce's Customer Satisfaction score was rated highest by Male customers.
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Ranked Fresh Del Monte Produce Customer Satisfaction the Highest
Fresh Del Monte Produce Customer Satisfaction Score by Gender
Fresh Del Monte Produce's Customer Satisfaction score was rated 67 by Male customers on Comparably.
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67 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Fresh Del Monte Produce Customer Satisfaction vs. Competitors
Compared to its competitors, Fresh Del Monte Produce's Customer Satisfaction score is rated right above Dole Food Company, and is preceded by Del Monte Foods.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Del Monte Foods | 77% |
| Fresh Del Monte Produce | 75% |
| Dole Food Company | 74% |
| Chiquita Brands International | 62% |
| Kuli Kuli | 0% |
| Deoleo | 0% |
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Fresh Del Monte Produce Customer Service
3.4/5
Fresh Del Monte Produce has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Fresh Del Monte Produce's Customer Service
Address
DEL MONTE FRESH PRODUCE CO 12TH, FLOOR, 241 SEVILLA AVENUE, Miami, FL
Website
http://freshdelmonte.com
Phone Number
+1 305-520-8400
Quick Insights into Fresh Del Monte Produce Customer Service
Fresh Del Monte Produce's Customer Service score was rated highest by Male customers.
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Ranked Fresh Del Monte Produce Customer Service the Highest
Fresh Del Monte Produce Customer Service Score by Gender
Fresh Del Monte Produce's Customer Service score was rated 3.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Fresh Del Monte Produce.
Male
3.6/5
Female
N/A
Fresh Del Monte Produce Customer Service vs. Competitors
Compared to its competitors, Fresh Del Monte Produce's Customer Service score is rated right above Chiquita Brands International, and is preceded by Dole Food Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Del Monte Foods | 4/5 |
| Dole Food Company | 3.6/5 |
| Fresh Del Monte Produce | 3.4/5 |
| Chiquita Brands International | 3.3/5 |
| Kuli Kuli | N/A |
| Deoleo | N/A |
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Fresh Del Monte Produce as an Employer
3.5/5
Fresh Del Monte Produce has a 3.5/5 stars for its overall company culture rated by their employees
top
50%
CEO of Fresh Del Monte Produce
In the Top 50% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Fresh Del Monte Produce scored a 21 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Fresh Del Monte Produce would recommend the brand to a friend. ENPS measures how likely Fresh Del Monte Produce employees would recommend working at Fresh Del Monte Produce to a friend.
Net Promoter Score
21
NPS Score
| 50% | Promoters |
|---|---|
| 21% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 39% | Promoters |
|---|---|
| 22% | Passive |
| 39% | Detractors |
