55
NPS
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Chiquita Brands International
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About Chiquita Brands International's Brand
marketer producer distributor food Among its major competitors, Chiquita Brands International is ranked in 1st place for NPS while Alorica is 2nd, and Fresh Del Monte Produce is 3rd.
Brand at a Glance
69%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.3/5
Customer Service
Chiquita Brands International Ranking
- #1 / 4 of its competitors
Chiquita Brands International NPS
Chiquita Brands International's Net Promoter Score (NPS) is a 55 with 73% Promoters, 9% Passives, and 18% Detractors. Net Promoter Score tracks whether Chiquita Brands International's customers would recommend using the product based on a scale of -100 to 100.
Chiquita Brands International Overall NPS
| 73% | Promoters |
|---|---|
| 9% | Passives |
| 18% | Detractors |
Chiquita Brands International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
Oct 2022 50 | Oct 2022 | 50 |
Nov 2022 66 | Nov 2022 | 66 |
Aug 2023 80 | Aug 2023 | 80 |
Mar 2024 83 | Mar 2024 | 83 |
Jun 2024 57 | Jun 2024 | 57 |
Oct 2024 63 | Oct 2024 | 63 |
Feb 2025 66 | Feb 2025 | 66 |
Jun 2025 50 | Jun 2025 | 50 |
Nov 2025 54 | Nov 2025 | 54 |
How Other Brands Compare
Chiquita Brands International is ranked first for NPS among its competitors. Fresh Del Monte Produce and Dole Food Company come in second and third, with Sam's Club coming in at #4.
Chiquita Brands International |  Dole Food Company |  Sam's Club |  Fresh Del Monte Produce | |
| Global Ranking | #- | #207 | #- | #- |
| NPS | 55 | 19 | -8 | 21 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | - | $382.05B | $1.37B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Chiquita Brands International NPS by Gender
Chiquita Brands International's NPS was rated 0 by Female customers on Comparably.
Female
0
Chiquita Brands International's NPS was rated by Female customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Male
N/A
Chiquita Brands International's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Chiquita Brands International NPS by Ethnicity
Chiquita Brands International's NPS was rated 34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 34 | Caucasian | 34 |
Chiquita Brands International NPS vs. Competitors
Compared to its competitors, Chiquita Brands International's NPS is rated right above Alorica.
| COMPANY | NPS Score | |
|---|---|---|
| Chiquita Brands International | 55 |
 | Alorica | 25 |
| Fresh Del Monte Produce | 21 |
| Dole Food Company | 19 |
 | Localytics | 13 |
 | kite hill | N/A |
| Sam's Club | -8 |
 | JUST | -100 |
Chiquita Brands International Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Chiquita Brands International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Chiquita Brands International Customer Loyalty Score by Gender
Chiquita Brands International's Customer Loyalty score was rated 70 by Female customers on Comparably.
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Female
70%
Yes
Male
N/A
Yes
Chiquita Brands International Customer Loyalty Score by Ethnicity
Chiquita Brands International's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Chiquita Brands International.
70
out of 100
Caucasian
Chiquita Brands International Customer Loyalty vs. Competitors
Compared to its competitors, Chiquita Brands International's Customer Loyalty score is rated right above Localytics, and is preceded by Fresh Del Monte Produce.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Alorica | 83% |
| Sam's Club | 83% |
| Dole Food Company | 78% |
| Fresh Del Monte Produce | 74% |
| Chiquita Brands International | 69% |
| Localytics | 55% |
| JUST | N/A |
| kite hill | N/A |
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Chiquita Brands International Product Quality
4/5
Chiquita Brands International has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Chiquita Brands International Product Information
Chiquita Brands International’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.chiquita.com
- Company Size
- 10,000+ Employees
Industry
Tech
SaaS
Quick Insights into Chiquita Brands International Product Quality
Chiquita Brands International's Product Quality score was rated highest by Caucasian customers.
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Ranked Chiquita Brands International Product Quality the Highest
Chiquita Brands International Product Quality Score by Gender
Chiquita Brands International's Product Quality score was rated 4.3 by Female customers on Comparably.
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Female
4.3/5
Male
N/A
Chiquita Brands International Product Quality Score by Ethnicity
Chiquita Brands International's Product Quality score was rated 4.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Chiquita Brands International.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
Chiquita Brands International Product Quality vs. Competitors
Compared to its competitors, Chiquita Brands International's Product Quality score is rated right above Alorica, and is preceded by kite hill.
| COMPANY | Product Quality Score | |
|---|---|---|
| kite hill | 5/5 |
| Chiquita Brands International | 4/5 |
| Alorica | 4/5 |
| Fresh Del Monte Produce | 3.9/5 |
| Localytics | 3.7/5 |
| Dole Food Company | 3.7/5 |
| Sam's Club | 2.9/5 |
| JUST | N/A |
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Chiquita Brands International Pricing
Chiquita Brands International ROI & Value For Money
3.8/5
Chiquita Brands International has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Chiquita Brands International ROI
Chiquita Brands International's ROI score was rated highest by Caucasian customers.
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Ranked Chiquita Brands International ROI the Highest
Chiquita Brands International ROI Score by Gender
Chiquita Brands International's ROI score was rated 4.6 by Female customers on Comparably.
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Female
4.6/5
Male
N/A
Chiquita Brands International ROI Score by Ethnicity
Chiquita Brands International's ROI score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Chiquita Brands International.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Chiquita Brands International Pricing vs. Competitors
Compared to its competitors, Chiquita Brands International's ROI score is rated right above Dole Food Company, and is preceded by Alorica.
| COMPANY | Pricing Score | |
|---|---|---|
| Alorica | 3.9/5 |
| Chiquita Brands International | 3.8/5 |
| Dole Food Company | 3.5/5 |
| Fresh Del Monte Produce | 3.4/5 |
| Sam's Club | 3.1/5 |
| Localytics | 3/5 |
| JUST | N/A |
| kite hill | N/A |
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Chiquita Brands International Customer Satisfaction (CSAT)
Chiquita Brands International Customer Satisfaction (CSAT) Score
62 / 100
Chiquita Brands International has an overall Customer Satisfaction score of 62 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
12%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
38%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Chiquita Brands International Customer Satisfaction
Chiquita Brands International's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Chiquita Brands International Customer Satisfaction the Highest
Chiquita Brands International Customer Satisfaction Score by Gender
Chiquita Brands International's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
Chiquita Brands International Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Chiquita Brands International's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Chiquita Brands International.
67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
Chiquita Brands International Customer Satisfaction vs. Competitors
Compared to its competitors, Chiquita Brands International's Customer Satisfaction score is rated right above Sam's Club, and is preceded by Dole Food Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Alorica | 80% |
| Fresh Del Monte Produce | 75% |
| Dole Food Company | 74% |
| Chiquita Brands International | 63% |
| Sam's Club | 53% |
| Localytics | 50% |
| JUST | 0% |
| kite hill | 0% |
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Chiquita Brands International Customer Service
3.3/5
Chiquita Brands International has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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About Chiquita Brands International's Customer Service
Address
Charlotte, NC
Website
http://www.chiquita.com
Phone Number
980-636-5000
Quick Insights into Chiquita Brands International Customer Service
Chiquita Brands International's Customer Service score was rated highest by Caucasian customers.
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Ranked Chiquita Brands International Customer Service the Highest
Chiquita Brands International Customer Service Score by Gender
Chiquita Brands International's Customer Service score was rated 3.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Chiquita Brands International.
Female
3.1/5
Male
N/A
Chiquita Brands International Customer Service Score by Ethnicity
Chiquita Brands International's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Chiquita Brands International.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Chiquita Brands International Customer Service vs. Competitors
Compared to its competitors, Chiquita Brands International's Customer Service score is rated right above Localytics, and is preceded by Fresh Del Monte Produce.
| COMPANY | Customer Service Score | |
|---|---|---|
| Alorica | 4/5 |
| Dole Food Company | 3.6/5 |
| Fresh Del Monte Produce | 3.4/5 |
| Chiquita Brands International | 3.3/5 |
| Localytics | 3.1/5 |
| Sam's Club | 2.7/5 |
| JUST | N/A |
| kite hill | N/A |
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Chiquita Brands International as an Employer
Consumer vs. Employees
Chiquita Brands International scored a 55 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of Chiquita Brands International would recommend the brand to a friend. ENPS measures how likely Chiquita Brands International employees would recommend working at Chiquita Brands International to a friend.
Net Promoter Score
55
NPS Score
| 73% | Promoters |
|---|---|
| 9% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
-13
eNPS Score
| 37% | Promoters |
|---|---|
| 13% | Passive |
| 50% | Detractors |
