Comparably is excited to introduce our all-new Best Brands Award winners
Learn More
Honeywell is
Ranked
#15
in
Energy and Manufacturing Brands
Brand Page
Honeywell
Marketing or Exec? Claim Your Free Account

Honeywell is ranked #15 in Energy and Manufacturing Brands

About Honeywell's Brand

You can make a difference by helping to build a smarter, safer and more sustainable world. Honeywell’s brand is ranked #179 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Honeywell. When compared to other organizations within the Energy and Manufacturing industry, Honeywell is ranked #15. Among its major competitors, Honeywell is ranked in 6th place for NPS while BorgWarner is 1st, and Emerson Electric is 2nd. Overall, Honeywell has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $141.58B

Brand at a Glance

74%
Customer Loyalty
3.7/5
Product Quality
3.6/5
Pricing
3.7/5
Customer Service

Honeywell CMO
  Honeywell CMO

Brian Hovey

Brian Hovey serves as the Vice President and Chief Marketing Officer of Honeywell. Brian started at Honeywell in July of 2016. Brian currently resides in the Charlotte, North Carolina Area.

Honeywell Ranking

Honeywell NPS

Honeywell's Net Promoter Score (NPS) is a 15 with 48% Promoters, 19% Passives, and 33% Detractors. Net Promoter Score tracks whether Honeywell's customers would recommend using the product based on a scale of -100 to 100.

Honeywell Overall NPS

15
NPS
48%Promoters
19%Passives
33%Detractors
Honeywell Overall NPS

Honeywell NPS Trend

-100
-50
0
50
100
Jul 2021
5
Jul 20215
Aug 2021
9
Aug 20219
Sep 2021
15
Sep 202115
Oct 2021
12
Oct 202112
Nov 2021
16
Nov 202116
Dec 2021
15
Dec 202115
Jan 2022
15
Jan 202215
Feb 2022
13
Feb 202213
Mar 2022
15
Mar 202215
Apr 2022
15
Apr 202215
May 2022
11
May 202211
Jun 2022
15
Jun 202215

How Other Brands Compare

Honeywell is ranked #4 for NPS among its competitors. Emerson Electric and United Technologies come in first and second, with General Electric coming in at third. Among those competitors, it is the most valued company.

Sign Up for Brand Profile PRO to get the full Comparison data of Honeywell vs Competitors.

Honeywell's Logo
Honeywell
General Electric's Logo
General Electric
Emerson Electric's Logo
Emerson Electric
United Technologies' Logo
United Technologies
Global Ranking#179#336#411#-
NPS15194020
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies$141.58B$73.83B$54.25B$74.19B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Honeywell NPS by Gender

Female customers rated Honeywell's NPS 23 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full NPS by Gender data of Honeywell.

Male

12

Honeywell's NPS was rated 12 by Male customers on Comparably.

Sign Up to learn about Honeywell's NPS Score rated by Male customers on Comparably.
45%
Promoters
22%
Passives
33%
Detractors

Female

35

Honeywell's NPS was rated 35 by Female customers on Comparably.

Sign Up to learn about Honeywell's NPS Score rated by Female customers on Comparably.
55%
Promoters
25%
Passives
20%
Detractors

Honeywell NPS by Ethnicity

Honeywell's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Honeywell.
-100
-50
0
50
100
Caucasian
5
Caucasian5
Hispanic or Latino
25
Hispanic or Latino25
African American/Black
57
African American/Black57
Asian or Pacific Islander
49
Asian or Pacific Islander49
Other
34
Other34

Honeywell NPS by Age

Honeywell's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Honeywell.
0
20
40
60
80
100
Promoters
50%
Passives
0%
Detractors
50%
18-2550%0%50%
Promoters
57%
Passives
14%
Detractors
29%
26-3057%14%29%
Promoters
73%
Passives
18%
Detractors
9%
31-3573%18%9%
Promoters
60%
Passives
40%
Detractors
0%
36-4060%40%0%
Promoters
67%
Passives
33%
Detractors
0%
41-4567%33%0%
Promoters
50%
Passives
25%
Detractors
25%
46-5050%25%25%
Promoters
20%
Passives
0%
Detractors
80%
51-5520%0%80%
Promoters
0%
Passives
50%
Detractors
50%
61-650%50%50%

Honeywell NPS by Usage

Honeywell's NPS was rated the highest by customers who have used Honeywell's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Honeywell.
-100
-50
0
50
100
Less than 1 Year
36
Less than 1 Year36
1 to 2 Years
19
1 to 2 Years19
2 to 5 Years
64
2 to 5 Years64
5 to 10 Years
72
5 to 10 Years72
Over 10 Years
-56
Over 10 Years-56

Honeywell NPS vs. Competitors

Compared to its competitors, Honeywell's NPS is rated right above Rockwell Collins, and is preceded by General Electric.

Unlock Honeywell NPS vs. Competitors Data

Honeywell's Logo
VS
BorgWarner's Logo
Emerson Electric's Logo
Zebra Technologies' Logo
United Technologies' Logo
General Electric's Logo
Rockwell Collins' Logo
KVH Industries' Logo
Johnson Controls' Logo

Sign Up for Brand Profile PRO to get the full Honeywell NPS vs. Competitors data and gain insights into your customers today.

Honeywell NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Honeywell's NPS is rated right below Ford Motor Company.

Unlock Honeywell NPS vs. Companies in Energy and Manufacturing Data

Honeywell's Logo
VS
Mercedes-Benz USA's Logo
Toyota's Logo
Audi's Logo
Honda's Logo
Tesla's Logo
Stanley Black & Decker's Logo
3M's Logo
Ford Motor Company's Logo

Sign Up for Brand Profile PRO to get the full Honeywell NPS vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Customer Reviews

Out of the 11 Honeywell customer reviews 6 were positive and 5 were constructive. Honeywell customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Honeywell offers excellent products and fit solutions to our issues.
Review from Charlotte, NC / Male / Hispanic or Latino / 41-45
What do you value most about this brand?
Ease and reliability. Fair price
Review from Charlotte, NC / Male / Native American / 31-35Posted a month ago
What can this brand most improve?
Customer excellent and order fulfilment
Review from Charlotte, NC / Male / African American/Black / 31-35
What can this brand most improve?
They provide good products overall
Review from Charlotte, NC / Male / Asian or Pacific Islander / 18-25
What do you value most about this brand?
great times = great success
Review from Charlotte, NC / Non-Binary / African American/Black / 31-35

Honeywell Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Honeywell users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

74
74%
26
26%
Honeywell Customer Loyalty

Honeywell Customer Loyalty Score by Gender

Female customers rated Honeywell's Customer Loyalty score 8% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Honeywell.
Male
65%
Yes
Female
73%
Yes

Honeywell Customer Loyalty Score by Ethnicity

Honeywell's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Honeywell.
67
out of 100
Caucasian
78
out of 100
Hispanic or Latino
87
out of 100
African American/Black
55
out of 100
Asian or Pacific Islander
55
out of 100
Other

Honeywell Customer Loyalty Score by Age

Honeywell's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Honeywell.
0
20%
40%
60%
80%
100%
18-25
78%
18-2578%
26-30
74%
26-3074%
31-35
84%
31-3584%
36-40
64%
36-4064%
41-45
100%
41-45100%
46-50
48%
46-5048%
51-55
46%
51-5546%
61-65
33%
61-6533%

Honeywell Customer Loyalty Score by Usage

Honeywell's Customer Loyalty score was rated the highest by customers who have used Honeywell's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
68%
1 to 2 Years
76%
2 to 5 Years
75%
5 to 10 Years
74%
Over 10 Years
55%

Honeywell Customer Loyalty Score by Industry

Honeywell's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
82%
Accounting
100%
Aerospace and Aviation
51%
Chemicals
70%
Energy and Manufacturing
70%

Honeywell Customer Loyalty vs. Competitors

Compared to its competitors, Honeywell's Customer Loyalty score is rated right above KVH Industries, and is preceded by Zebra Technologies.

Unlock Honeywell Customer Loyalty vs. Competitors Data

Honeywell's Logo
VS
United Technologies' Logo
General Electric's Logo
Johnson Controls' Logo
Emerson Electric's Logo
BorgWarner's Logo
Rockwell Collins' Logo
Zebra Technologies' Logo
KVH Industries' Logo

Sign Up for Brand Profile PRO to get the full Honeywell Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Customer Loyalty score is rated right below 3M.

Unlock Honeywell Customer Loyalty vs. Companies in Energy and Manufacturing Data

Honeywell's Logo
VS
Honda's Logo
Stanley Black & Decker's Logo
Mercedes-Benz USA's Logo
Audi's Logo
Toyota's Logo
Tesla's Logo
Ford Motor Company's Logo
3M's Logo

Sign Up for Brand Profile PRO to get the full Honeywell Customer Loyalty vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Product Quality

3.7/5

Honeywell has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Honeywell's overall Product Quality score rated by its users and customers.

Honeywell Product Information

Honeywell’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Energy and Manufacturing industry rated Honeywell's product the highest. Reviewers from the Aerospace and Aviation industry rated Honeywell the lowest at 2.9.

Website
http://www.honeywell.com
Company Size
10,000+ Employees

Industry

Hardware and Devices
Manufacturing

Quick Insights into Honeywell Product Quality

Honeywell's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's Product Quality.

Ranked Honeywell Product Quality the Highest

41-45
4.8
2 to 5 Years
4.7
Energy and Manufacturing
4.6

Ranked Honeywell Product Quality the Lowest

51-55
2.9
Aerospace and Aviation
2.9
Over 10 Years
2.4

Honeywell Product Quality Score by Gender

Male customers rated Honeywell's Product Quality score 0.1 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Honeywell.

Male

3.8/5

Female

3.7/5

Honeywell Product Quality Score by Ethnicity

Honeywell's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Honeywell.
0
1
2
3
4
5
Caucasian
3.5
Caucasian3.5
Hispanic or Latino
3.7
Hispanic or Latino3.7
African American/Black
4.2
African American/Black4.2
Asian or Pacific Islander
3.2
Asian or Pacific Islander3.2
Other
3.8
Other3.8

Honeywell Product Quality Score by Age

Honeywell's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Honeywell.
0
1
2
3
4
5
18-25
3.9
18-253.9
26-30
3.3
26-303.3
31-35
4.2
31-354.2
36-40
4.3
36-404.3
41-45
4.8
41-454.8
46-50
3.9
46-503.9
51-55
2.9
51-552.9
61-65
3
61-653

Honeywell Product Quality Score by Usage

Honeywell's Product Quality score was rated the highest by customers who have used Honeywell's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
3.9
1 to 2 Years
4.1
2 to 5 Years
4.7
5 to 10 Years
4
Over 10 Years
2.4

Honeywell Product Quality Score by Industry

Honeywell's Product Quality score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
3.9
Accounting
4.3
Aerospace and Aviation
2.9
Chemicals
4.3
Energy and Manufacturing
4.6

Honeywell Product Quality vs. Competitors

Compared to its competitors, Honeywell's Product Quality score is rated right above United Technologies, and is preceded by Rockwell Collins.

Unlock Honeywell Product Quality vs. Competitors Data

Honeywell's Logo
VS
General Electric's Logo
BorgWarner's Logo
Zebra Technologies' Logo
Emerson Electric's Logo
Rockwell Collins' Logo
United Technologies' Logo
Johnson Controls' Logo
KVH Industries' Logo

Sign Up for Brand Profile PRO to get the full Honeywell Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Product Quality score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANYProduct Quality Score
Mercedes-Benz USA4.3/5
Honda4.3/5
Toyota4.2/5
Stanley Black & Decker4.2/5
Audi4.1/5
Tesla4.1/5
3M4/5
Honeywell3.7/5
Ford Motor Company3.7/5

Unlock Honeywell Product Quality vs. Companies in Energy and Manufacturing Data

Honeywell's Logo
VS
Mercedes-Benz USA's Logo
Honda's Logo
Toyota's Logo
Stanley Black & Decker's Logo
Audi's Logo
Tesla's Logo
3M's Logo
Ford Motor Company's Logo

Sign Up for Brand Profile PRO to get the full Honeywell Product Quality vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Pricing

Honeywell ROI & Value For Money

3.6/5

Honeywell has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.

Sign Up to unlock Honeywell's overall ROI score rated by its users and customers.

Honeywell Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Energy and Manufacturing industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Honeywell.

Quick Insights into Honeywell ROI

Honeywell's ROI score was rated highest by customers ages 41-45, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's ROI score.

Ranked Honeywell ROI the Highest

41-45
4.5
2 to 5 Years
4.2
Energy and Manufacturing
4

Ranked Honeywell ROI the Lowest

Caucasian
3.2
61-65
2.2
Over 10 Years
2

Honeywell ROI Score by Gender

Female customers rated Honeywell's ROI score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Honeywell.

Male

3.4/5

Female

3.7/5

Honeywell ROI Score by Ethnicity

Honeywell's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Honeywell.
0
1
2
3
4
5
Caucasian
3.2
Caucasian3.2
Hispanic or Latino
3.9
Hispanic or Latino3.9
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Other
3.7
Other3.7

Honeywell ROI Score by Age

Honeywell's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Honeywell.
0
1
2
3
4
5
18-25
3.9
18-253.9
26-30
2.9
26-302.9
31-35
4.2
31-354.2
36-40
4
36-404
41-45
4.5
41-454.5
46-50
3.6
46-503.6
51-55
2.7
51-552.7
61-65
2.2
61-652.2

Honeywell ROI Score by Usage

Honeywell's ROI score was rated the highest by customers who have used Honeywell's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
3.8
1 to 2 Years
3.9
2 to 5 Years
4.2
5 to 10 Years
3.8
Over 10 Years
2

Honeywell ROI Score by Industry

Honeywell's ROI score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
3.6
Accounting
3.5
Aerospace and Aviation
3.3
Chemicals
3.8
Energy and Manufacturing
4

Honeywell Pricing vs. Competitors

Compared to its competitors, Honeywell's ROI score is rated right above United Technologies, and is preceded by Rockwell Collins.

Unlock Honeywell ROI vs. Competitors Data

Honeywell's Logo
VS
Zebra Technologies' Logo
General Electric's Logo
BorgWarner's Logo
Emerson Electric's Logo
Rockwell Collins' Logo
United Technologies' Logo
Johnson Controls' Logo
KVH Industries' Logo

Sign Up for Brand Profile PRO to get the full Honeywell ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's ROI score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANYPricing Score
Mercedes-Benz USA4.1/5
Toyota4.1/5
Tesla4.1/5
Stanley Black & Decker4.1/5
Honda4/5
Audi3.9/5
3M3.9/5
Honeywell3.6/5
Ford Motor Company3.6/5

Unlock Honeywell ROI vs. Companies in Energy and Manufacturing Data

Honeywell's Logo
VS
Mercedes-Benz USA's Logo
Toyota's Logo
Tesla's Logo
Stanley Black & Decker's Logo
Honda's Logo
Audi's Logo
3M's Logo
Ford Motor Company's Logo

Sign Up for Brand Profile PRO to get the full Honeywell ROI vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Customer Satisfaction (CSAT)

Honeywell Customer Satisfaction (CSAT) Score

70 / 100

Honeywell has an overall Customer Satisfaction score of 70 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied35%
Satisfied35%
Neither Satisfied nor Dissatisfied15%
Dissatisfied2%
Very Dissatisfied13%
Very Satisfied
35%
Satisfied
35%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
2%
Very Dissatisfied
13%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Honeywell Customer Satisfaction

Honeywell's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's Customer Satisfaction.

Ranked Honeywell Customer Satisfaction the Highest

31-35
100%
5 to 10 Years
100%
Accounting
100%

Ranked Honeywell Customer Satisfaction the Lowest

Tech
66%
Caucasian
57%
Over 10 Years
29%

Honeywell Customer Satisfaction Score by Gender

Male customers rated Honeywell's Customer Satisfaction score 12 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Honeywell.
81 / 100
Male
Very Satisfied
43%
Satisfied
38%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
0%
Very Dissatisfied
14%
69 / 100
Female
Very Satisfied
38%
Satisfied
31%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
23%

Honeywell Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Honeywell's Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.
57 / 100
Very Satisfied43%
Satisfied14%
Neither Satisfied nor Dissatisfied7%
Dissatisfied0%
Very Dissatisfied36%
Very Satisfied
43%
Satisfied
14%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
36%

CSAT according to Hispanic or Latino

Honeywell's Customer Satisfaction (CSAT) score was rated 75% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.
75 / 100
Very Satisfied50%
Satisfied25%
Neither Satisfied nor Dissatisfied25%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Honeywell's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.
100 / 100
Very Satisfied43%
Satisfied57%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
43%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Honeywell's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.
100 / 100
Very Satisfied20%
Satisfied80%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
20%
Satisfied
80%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Honeywell's Customer Satisfaction (CSAT) score was rated 75% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.
75 / 100
Very Satisfied25%
Satisfied50%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied25%
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%

Honeywell Customer Satisfaction Score by Age

Honeywell's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Honeywell.
0
20
40
60
80
100
26-30 CSAT Score
66%
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
17%
26-3066%
31-35 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
31-35100%
41-45 CSAT Score
100%
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%
46-50 CSAT Score
66%
Very Satisfied
0%
Satisfied
66%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
17%
46-5066%

Honeywell Customer Satisfaction Score by Usage

Honeywell's Customer Satisfaction score was rated the highest by customers who have used Honeywell's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year
86
1 to 2 Years
89
2 to 5 Years
89
5 to 10 Years
100
Over 10 Years
29

Honeywell Customer Satisfaction Score by Industry

Honeywell's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Tech
66
Accounting
100
Aerospace and Aviation
100
Chemicals
100
Energy and Manufacturing
100

Honeywell Customer Satisfaction vs. Competitors

Compared to its competitors, Honeywell's Customer Satisfaction score is rated right above Johnson Controls, and is preceded by General Electric.

Unlock Honeywell Customer Satisfaction vs. Competitors Data

Honeywell's Logo
VS
United Technologies' Logo
Rockwell Collins' Logo
Zebra Technologies' Logo
Emerson Electric's Logo
General Electric's Logo
Johnson Controls' Logo
BorgWarner's Logo
KVH Industries' Logo

Sign Up for Brand Profile PRO to get the full Honeywell Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Customer Satisfaction score is rated right above Stanley Black & Decker, and is preceded by Tesla.

COMPANYCustomer Satisfaction (CSAT) Score
Mercedes-Benz USA87%
Toyota87%
Honda86%
Audi81%
3M80%
Tesla78%
Honeywell70%
Stanley Black & Decker66%
Ford Motor Company61%

Unlock Honeywell Customer Satisfaction vs. Companies in Energy and Manufacturing Data

Honeywell's Logo
VS
Mercedes-Benz USA's Logo
Toyota's Logo
Honda's Logo
Audi's Logo
3M's Logo
Tesla's Logo
Stanley Black & Decker's Logo
Ford Motor Company's Logo

Sign Up for Brand Profile PRO to get the full Honeywell Customer Satisfaction vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Customer Service

3.7/5

Honeywell has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Honeywell's overall Customer Service score rated by its users and customers.

About Honeywell's Customer Service

Address

115 Tabor Road, Charlotte, NC 07950


Website

http://www.honeywell.com


Phone Number

(877)841-2840

Honeywell's Social Links

Quick Insights into Honeywell Customer Service

Honeywell's Customer Service score was rated highest by customers who have used Honeywell's products/services for 2 to 5 Years, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's Customer Service score.

Ranked Honeywell Customer Service the Highest

2 to 5 Years
4.6
41-45
4.6
Chemicals
4.6

Ranked Honeywell Customer Service the Lowest

Caucasian
3.2
51-55
2.2
Over 10 Years
2

Honeywell Customer Service Score by Gender

Female customers rated Honeywell's Customer Service score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Honeywell.

Male

3.4/5

Female

3.7/5

Honeywell Customer Service Score by Ethnicity

Honeywell's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Honeywell.
0
20
40
60
80
100
Caucasian
3.2
Caucasian3.2
Hispanic or Latino
3.5
Hispanic or Latino3.5
African American/Black
4.1
African American/Black4.1
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Other
3.7
Other3.7

Honeywell Customer Service Score by Age

Honeywell's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Honeywell.
0
20
40
60
80
100
18-25
3.6
18-253.6
26-30
3
26-303
31-35
4.4
31-354.4
36-40
3.8
36-403.8
41-45
4.6
41-454.6
46-50
3.6
46-503.6
51-55
2.2
51-552.2
61-65
2.7
61-652.7

Honeywell Customer Service Score by Usage

Honeywell's Customer Service score was rated the highest by customers who have used Honeywell's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
3.8
1 to 2 Years
4
2 to 5 Years
4.6
5 to 10 Years
3.6
Over 10 Years
2

Honeywell Customer Service Score by Industry

Honeywell's Customer Service score was rated the highest by Chemicals industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
3.6
Accounting
3.8
Aerospace and Aviation
3.3
Chemicals
4.6
Energy and Manufacturing
4.1

Honeywell Customer Service vs. Competitors

Compared to its competitors, Honeywell's Customer Service score is rated right above Johnson Controls, and is preceded by Rockwell Collins.

Unlock Honeywell Customer Service vs. Competitors Data

Honeywell's Logo
VS
Zebra Technologies' Logo
General Electric's Logo
Emerson Electric's Logo
BorgWarner's Logo
United Technologies' Logo
Rockwell Collins' Logo
Johnson Controls' Logo
KVH Industries' Logo

Sign Up for Brand Profile PRO to get the full Honeywell Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Customer Service score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANYCustomer Service Score
Mercedes-Benz USA4.3/5
Stanley Black & Decker4.2/5
Toyota4.1/5
Tesla4/5
Honda4/5
Audi4/5
3M3.9/5
Honeywell3.7/5
Ford Motor Company3.7/5

Unlock Honeywell Customer Service vs. Companies in Energy and Manufacturing Data

Honeywell's Logo
VS
Mercedes-Benz USA's Logo
Stanley Black & Decker's Logo
Toyota's Logo
Tesla's Logo
Honda's Logo
Audi's Logo
3M's Logo
Ford Motor Company's Logo

Sign Up for Brand Profile PRO to get the full Honeywell Customer Service vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell as an Employer

2.5/5

Honeywell has a 2.5/5 stars for its overall company culture rated by their employees

  Honeywell CEO
bottom
10%
CEO of Honeywell

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Honeywell scored a 15 for Net Promoter Score and a -32 for Employee Net Promoter Score. NPS gauges how likely a customer of Honeywell would recommend the brand to a friend. ENPS measures how likely Honeywell employees would recommend working at Honeywell to a friend.

Net Promoter Score

15
NPS Score
48%Promoters
19%Passive
33%Detractors

Employee Net Promoter Score

-32
eNPS Score
25%Promoters
18%Passive
57%Detractors

Global Ranking Snapshot

Honeywell is ranked #179 in the Global Top 100 Brands. It ranks just behind BP and just ahead of HP Inc..

RANKCOMPANYCEOINDUSTRY
177
Northrop Grumman Corporation  Northrop Grumman Corporation CEO
Kathy Warden
Automotive and Transportation
178
BP  BP CEO
Bernard Looney
Energy and Manufacturing
179
Honeywell  Honeywell CEO
Darius Adamczyk
Energy and Manufacturing
180
HP Inc.  HP Inc. CEO
Enrique Lores
Tech
181
Tyson Foods  Tyson Foods CEO
Donnie King
Food and Beverages
182
Dyson  Dyson CEO
Roland Krueger
Consumer Goods
183
Instacart  Instacart CEO
Fidji Simo
Tech

Energy and Manufacturing Ranking Snapshot

Honeywell is ranked #15 in the Energy and Manufacturing Industry. It ranks just behind BP and just ahead of John Deere.

RANKCOMPANYLocation
13
DuPont
Wilmington, DE
14
BP
Houston, TX
15
Honeywell
Charlotte, NC
16
John Deere
Moline, IL
17
Goodyear
Akron, OH
18
Dow Chemical Company
Midland, MI
19
Avery Dennison
Glendale, CA