Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Honeywell is

Ranked

#15

Energy and Manufacturing Brands

Brand Page

Honeywell

Marketing or Exec? Claim Your Free Account

Honeywell

Rate this Brand

Honeywell is ranked #15 in Energy and Manufacturing Brands

About Honeywell's Brand

You can make a difference by helping to build a smarter, safer and more sustainable world. Honeywell’s brand is ranked #179 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Honeywell. When compared to other organizations within the Energy and Manufacturing industry, Honeywell is ranked #15. Among its major competitors, Honeywell is ranked in 6th place for NPS while BorgWarner is 1st, and Emerson Electric is 2nd. Overall, Honeywell has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $141.58B

Brand at a Glance

74%

Customer Loyalty

3.7/5

Product Quality

3.6/5

Pricing

3.7/5

Customer Service

Honeywell CMO

Brian Hovey

Brian Hovey serves as the Vice President and Chief Marketing Officer of Honeywell. Brian started at Honeywell in July of 2016. Brian currently resides in the Charlotte, North Carolina Area.

Honeywell Ranking

Honeywell NPS

Honeywell's Net Promoter Score (NPS) is a 15 with 48% Promoters, 19% Passives, and 33% Detractors. Net Promoter Score tracks whether Honeywell's customers would recommend using the product based on a scale of -100 to 100.

Honeywell Overall NPS

NPS

48%	Promoters
19%	Passives
33%	Detractors

Honeywell NPS Trend

-100

-50

100

Summary	Date	Score
Jul 2021 5	Jul 2021	5
Aug 2021 9	Aug 2021	9
Sep 2021 15	Sep 2021	15
Oct 2021 12	Oct 2021	12
Nov 2021 16	Nov 2021	16
Dec 2021 15	Dec 2021	15
Jan 2022 15	Jan 2022	15
Feb 2022 13	Feb 2022	13
Mar 2022 15	Mar 2022	15
Apr 2022 15	Apr 2022	15
May 2022 11	May 2022	11
Jun 2022 15	Jun 2022	15

How Other Brands Compare

Honeywell is ranked #4 for NPS among its competitors. Emerson Electric and United Technologies come in first and second, with General Electric coming in at third. Among those competitors, it is the most valued company.

Sign Up for Brand Profile PRO to get the full Comparison data of Honeywell vs Competitors.

	Honeywell	General Electric	Emerson Electric	United Technologies
Global Ranking	#179	#336	#411	#-
NPS	15	19	40	20
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	-
Valuation Updated every 24 hours for public companies	$141.58B	$73.83B	$54.25B	$74.19B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Honeywell NPS by Gender

Female customers rated Honeywell's NPS 23 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full NPS by Gender data of Honeywell.

Male

Honeywell's NPS was rated 12 by Male customers on Comparably.

Sign Up to learn about Honeywell's NPS Score rated by Male customers on Comparably.

45%

Promoters

22%

Passives

33%

Detractors

Female

Honeywell's NPS was rated 35 by Female customers on Comparably.

Sign Up to learn about Honeywell's NPS Score rated by Female customers on Comparably.

55%

Promoters

25%

Passives

20%

Detractors

Honeywell NPS by Ethnicity

Honeywell's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Honeywell.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 5	Caucasian	5
Hispanic or Latino 25	Hispanic or Latino	25
African American/Black 57	African American/Black	57
Asian or Pacific Islander 49	Asian or Pacific Islander	49
Other 34	Other	34

Honeywell NPS by Age

Honeywell's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Honeywell.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

26-30

57%

14%

29%

31-35

73%

18%

36-40

60%

40%

41-45

67%

33%

46-50

50%

25%

51-55

20%

80%

61-65

50%

Honeywell NPS by Usage

Honeywell's NPS was rated the highest by customers who have used Honeywell's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Honeywell.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 36	Less than 1 Year	36
1 to 2 Years 19	1 to 2 Years	19
2 to 5 Years 64	2 to 5 Years	64
5 to 10 Years 72	5 to 10 Years	72
Over 10 Years -56	Over 10 Years	-56

Honeywell NPS vs. Competitors

Compared to its competitors, Honeywell's NPS is rated right above Rockwell Collins, and is preceded by General Electric.

COMPANY		NPS Score
	BorgWarner	49
	Emerson Electric	40
	Zebra Technologies	28
	United Technologies	20
	General Electric	19
	Honeywell	15
	Rockwell Collins	11
	KVH Industries	N/A
	Johnson Controls	-12

Unlock Honeywell NPS vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Honeywell NPS vs. Competitors data and gain insights into your customers today.

Honeywell NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Honeywell's NPS is rated right below Ford Motor Company.

COMPANY		NPS Score
	Mercedes-Benz USA	53
	Toyota	48
	Audi	43
	Honda	41
	Tesla	39
	Stanley Black & Decker	34
	3M	31
	Ford Motor Company	18
	Honeywell	15

Unlock Honeywell NPS vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Honeywell NPS vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Customer Reviews

Out of the 11 Honeywell customer reviews 6 were positive and 5 were constructive. Honeywell customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Honeywell Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Honeywell users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

74%

26%

Honeywell Customer Loyalty Score by Gender

Female customers rated Honeywell's Customer Loyalty score 8% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Honeywell.

Male

65%

Yes

Female

73%

Yes

Honeywell Customer Loyalty Score by Ethnicity

Honeywell's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Honeywell.

out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Honeywell Customer Loyalty Score by Age

Honeywell's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Honeywell.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 78%	18-25	78%
26-30 74%	26-30	74%
31-35 84%	31-35	84%
36-40 64%	36-40	64%
41-45 100%	41-45	100%
46-50 48%	46-50	48%
51-55 46%	51-55	46%
61-65 33%	61-65	33%

Honeywell Customer Loyalty Score by Usage

Honeywell's Customer Loyalty score was rated the highest by customers who have used Honeywell's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	68%
1 to 2 Years	76%
2 to 5 Years	75%
5 to 10 Years	74%
Over 10 Years	55%

Honeywell Customer Loyalty Score by Industry

Honeywell's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	82%
Accounting	100%
Aerospace and Aviation	51%
Chemicals	70%
Energy and Manufacturing	70%

Honeywell Customer Loyalty vs. Competitors

Compared to its competitors, Honeywell's Customer Loyalty score is rated right above KVH Industries, and is preceded by Zebra Technologies.

COMPANY		Customer Loyalty Score
	United Technologies	89%
	General Electric	81%
	Johnson Controls	79%
	Emerson Electric	78%
	BorgWarner	76%
	Rockwell Collins	76%
	Zebra Technologies	75%
	Honeywell	74%
	KVH Industries	N/A

Unlock Honeywell Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Honeywell Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Customer Loyalty score is rated right below 3M.

COMPANY		Customer Loyalty Score
	Honda	89%
	Stanley Black & Decker	87%
	Mercedes-Benz USA	85%
	Audi	84%
	Toyota	83%
	Tesla	80%
	Ford Motor Company	79%
	3M	78%
	Honeywell	74%

Unlock Honeywell Customer Loyalty vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Honeywell Customer Loyalty vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Product Quality

3.7/5

Honeywell has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Honeywell's overall Product Quality score rated by its users and customers.

Honeywell Product Information

Honeywell’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Energy and Manufacturing industry rated Honeywell's product the highest. Reviewers from the Aerospace and Aviation industry rated Honeywell the lowest at 2.9.

Website: http://www.honeywell.com

Company Size: 10,000+ Employees

Industry

Hardware and Devices

Manufacturing

Quick Insights into Honeywell Product Quality

Honeywell's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's Product Quality.

Ranked Honeywell Product Quality the Highest

41-45	4.8
2 to 5 Years	4.7
Energy and Manufacturing	4.6

Ranked Honeywell Product Quality the Lowest

51-55	2.9
Aerospace and Aviation	2.9
Over 10 Years	2.4

Honeywell Product Quality Score by Gender

Male customers rated Honeywell's Product Quality score 0.1 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Honeywell.

Male

3.8/5

Female

3.7/5

Honeywell Product Quality Score by Ethnicity

Honeywell's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Honeywell.

Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5
Hispanic or Latino 3.7	Hispanic or Latino	3.7
African American/Black 4.2	African American/Black	4.2
Asian or Pacific Islander 3.2	Asian or Pacific Islander	3.2
Other 3.8	Other	3.8

Honeywell Product Quality Score by Age

Honeywell's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Honeywell.

Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 3.3	26-30	3.3
31-35 4.2	31-35	4.2
36-40 4.3	36-40	4.3
41-45 4.8	41-45	4.8
46-50 3.9	46-50	3.9
51-55 2.9	51-55	2.9
61-65 3	61-65	3

Honeywell Product Quality Score by Usage

Honeywell's Product Quality score was rated the highest by customers who have used Honeywell's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year	3.9
1 to 2 Years	4.1
2 to 5 Years	4.7
5 to 10 Years	4
Over 10 Years	2.4

Honeywell Product Quality Score by Industry

Honeywell's Product Quality score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	3.9
Accounting	4.3
Aerospace and Aviation	2.9
Chemicals	4.3
Energy and Manufacturing	4.6

Honeywell Product Quality vs. Competitors

Compared to its competitors, Honeywell's Product Quality score is rated right above United Technologies, and is preceded by Rockwell Collins.

COMPANY		Product Quality Score
	General Electric	4.1/5
	BorgWarner	4/5
	Zebra Technologies	4/5
	Emerson Electric	4/5
	Rockwell Collins	3.9/5
	Honeywell	3.7/5
	United Technologies	3.7/5
	Johnson Controls	3.1/5
	KVH Industries	N/A

Unlock Honeywell Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Honeywell Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Product Quality score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANY		Product Quality Score
	Mercedes-Benz USA	4.3/5
	Honda	4.3/5
	Toyota	4.2/5
	Stanley Black & Decker	4.2/5
	Audi	4.1/5
	Tesla	4.1/5
	3M	4/5
	Honeywell	3.7/5
	Ford Motor Company	3.7/5

Unlock Honeywell Product Quality vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Honeywell Product Quality vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Pricing

Honeywell ROI & Value For Money

3.6/5

Honeywell has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.

Sign Up to unlock Honeywell's overall ROI score rated by its users and customers.

Honeywell Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Energy and Manufacturing industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Honeywell.

Quick Insights into Honeywell ROI

Honeywell's ROI score was rated highest by customers ages 41-45, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's ROI score.

Ranked Honeywell ROI the Highest

41-45	4.5
2 to 5 Years	4.2
Energy and Manufacturing	4

Ranked Honeywell ROI the Lowest

Caucasian	3.2
61-65	2.2
Over 10 Years	2

Honeywell ROI Score by Gender

Female customers rated Honeywell's ROI score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Honeywell.

Male

3.4/5

Female

3.7/5

Honeywell ROI Score by Ethnicity

Honeywell's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Honeywell.

Summary	Ethnicity	Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 3.9	Hispanic or Latino	3.9
African American/Black 3.8	African American/Black	3.8
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 3.7	Other	3.7

Honeywell ROI Score by Age

Honeywell's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Honeywell.

Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 2.9	26-30	2.9
31-35 4.2	31-35	4.2
36-40 4	36-40	4
41-45 4.5	41-45	4.5
46-50 3.6	46-50	3.6
51-55 2.7	51-55	2.7
61-65 2.2	61-65	2.2

Honeywell ROI Score by Usage

Honeywell's ROI score was rated the highest by customers who have used Honeywell's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year	3.8
1 to 2 Years	3.9
2 to 5 Years	4.2
5 to 10 Years	3.8
Over 10 Years	2

Honeywell ROI Score by Industry

Honeywell's ROI score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	3.6
Accounting	3.5
Aerospace and Aviation	3.3
Chemicals	3.8
Energy and Manufacturing	4

Honeywell Pricing vs. Competitors

Compared to its competitors, Honeywell's ROI score is rated right above United Technologies, and is preceded by Rockwell Collins.

COMPANY		Pricing Score
	Zebra Technologies	3.9/5
	General Electric	3.9/5
	BorgWarner	3.8/5
	Emerson Electric	3.7/5
	Rockwell Collins	3.7/5
	Honeywell	3.6/5
	United Technologies	3.4/5
	Johnson Controls	3.1/5
	KVH Industries	N/A

Unlock Honeywell ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Honeywell ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's ROI score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANY		Pricing Score
	Mercedes-Benz USA	4.1/5
	Toyota	4.1/5
	Tesla	4.1/5
	Stanley Black & Decker	4.1/5
	Honda	4/5
	Audi	3.9/5
	3M	3.9/5
	Honeywell	3.6/5
	Ford Motor Company	3.6/5

Unlock Honeywell ROI vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Honeywell ROI vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Customer Satisfaction (CSAT)

Honeywell Customer Satisfaction (CSAT) Score

70 / 100

Honeywell has an overall Customer Satisfaction score of 70 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	35%
Satisfied	35%
Neither Satisfied nor Dissatisfied	15%
Dissatisfied	2%
Very Dissatisfied	13%

Very Satisfied

35%

Satisfied

35%

Neither Satisfied nor Dissatisfied

15%

Dissatisfied

Very Dissatisfied

13%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Honeywell Customer Satisfaction

Honeywell's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's Customer Satisfaction.

Ranked Honeywell Customer Satisfaction the Highest

31-35	100%
5 to 10 Years	100%
Accounting	100%

Ranked Honeywell Customer Satisfaction the Lowest

Tech	66%
Caucasian	57%
Over 10 Years	29%

Honeywell Customer Satisfaction Score by Gender

Male customers rated Honeywell's Customer Satisfaction score 12 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Honeywell.

81 / 100

Male

	Very Satisfied	43%
	Satisfied	38%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	0%
	Very Dissatisfied	14%

69 / 100

Female

	Very Satisfied	38%
	Satisfied	31%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	0%
	Very Dissatisfied	23%

Honeywell Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Honeywell's Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.

57 / 100

Very Satisfied	43%
Satisfied	14%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	0%
Very Dissatisfied	36%

Very Satisfied

43%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

36%

CSAT according to Hispanic or Latino

Honeywell's Customer Satisfaction (CSAT) score was rated 75% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.

75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Honeywell's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.

100 / 100

Very Satisfied	43%
Satisfied	57%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

43%

Satisfied

57%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Honeywell's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.

100 / 100

Very Satisfied	20%
Satisfied	80%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

80%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Honeywell's Customer Satisfaction (CSAT) score was rated 75% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Honeywell.

75 / 100

Very Satisfied	25%
Satisfied	50%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

25%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

Honeywell Customer Satisfaction Score by Age

Honeywell's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Honeywell.

100

Breakdown

Age

Score

26-30

66%

31-35

100%

41-45

100%

46-50

66%

Honeywell Customer Satisfaction Score by Usage

Honeywell's Customer Satisfaction score was rated the highest by customers who have used Honeywell's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year	86
1 to 2 Years	89
2 to 5 Years	89
5 to 10 Years	100
Over 10 Years	29

Honeywell Customer Satisfaction Score by Industry

Honeywell's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Honeywell Customer Satisfaction Score by Industry",
	"text": "Honeywell's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 66,
			"stars": 0,
			"csatScore": 66,
			"text": "Honeywell's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 66
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Honeywell's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Honeywell's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Chemicals",
			"groupId": 506,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Honeywell's Customer Satisfaction score is  rated by Chemicals customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Energy and Manufacturing",
			"groupId": 541,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Honeywell's Customer Satisfaction score is  rated by Energy and Manufacturing customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		}
	]
}

Tech	66
Accounting	100
Aerospace and Aviation	100
Chemicals	100
Energy and Manufacturing	100

Honeywell Customer Satisfaction vs. Competitors

Compared to its competitors, Honeywell's Customer Satisfaction score is rated right above Johnson Controls, and is preceded by General Electric.

COMPANY		Customer Satisfaction (CSAT) Score
	United Technologies	100%
	Rockwell Collins	100%
	Zebra Technologies	84%
	Emerson Electric	76%
	General Electric	72%
	Honeywell	70%
	Johnson Controls	57%
	BorgWarner	50%
	KVH Industries	0%

Unlock Honeywell Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Honeywell Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Customer Satisfaction score is rated right above Stanley Black & Decker, and is preceded by Tesla.

COMPANY		Customer Satisfaction (CSAT) Score
	Mercedes-Benz USA	87%
	Toyota	87%
	Honda	86%
	Audi	81%
	3M	80%
	Tesla	78%
	Honeywell	70%
	Stanley Black & Decker	66%
	Ford Motor Company	61%

Unlock Honeywell Customer Satisfaction vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Honeywell Customer Satisfaction vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell Customer Service

3.7/5

Honeywell has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Honeywell's overall Customer Service score rated by its users and customers.

About Honeywell's Customer Service

Address

115 Tabor Road, Charlotte, NC 07950

Website

http://www.honeywell.com

Phone Number

(877)841-2840

Honeywell's Social Links

facebook.com/honeywell

Quick Insights into Honeywell Customer Service

Honeywell's Customer Service score was rated highest by customers who have used Honeywell's products/services for 2 to 5 Years, and rated lowest by customers who have used Honeywell's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Honeywell's Customer Service score.

Ranked Honeywell Customer Service the Highest

2 to 5 Years	4.6
41-45	4.6
Chemicals	4.6

Ranked Honeywell Customer Service the Lowest

Caucasian	3.2
51-55	2.2
Over 10 Years	2

Honeywell Customer Service Score by Gender

Female customers rated Honeywell's Customer Service score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Honeywell.

Male

3.4/5

Female

3.7/5

Honeywell Customer Service Score by Ethnicity

Honeywell's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Honeywell.

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 3.5	Hispanic or Latino	3.5
African American/Black 4.1	African American/Black	4.1
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 3.7	Other	3.7

Honeywell Customer Service Score by Age

Honeywell's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Honeywell.

100

Summary	Age	Customer Service Score
18-25 3.6	18-25	3.6
26-30 3	26-30	3
31-35 4.4	31-35	4.4
36-40 3.8	36-40	3.8
41-45 4.6	41-45	4.6
46-50 3.6	46-50	3.6
51-55 2.2	51-55	2.2
61-65 2.7	61-65	2.7

Honeywell Customer Service Score by Usage

Honeywell's Customer Service score was rated the highest by customers who have used Honeywell's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year	3.8
1 to 2 Years	4
2 to 5 Years	4.6
5 to 10 Years	3.6
Over 10 Years	2

Honeywell Customer Service Score by Industry

Honeywell's Customer Service score was rated the highest by Chemicals industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	3.6
Accounting	3.8
Aerospace and Aviation	3.3
Chemicals	4.6
Energy and Manufacturing	4.1

Honeywell Customer Service vs. Competitors

Compared to its competitors, Honeywell's Customer Service score is rated right above Johnson Controls, and is preceded by Rockwell Collins.

COMPANY		Customer Service Score
	Zebra Technologies	4.1/5
	General Electric	3.9/5
	Emerson Electric	3.8/5
	BorgWarner	3.8/5
	United Technologies	3.8/5
	Rockwell Collins	3.8/5
	Honeywell	3.7/5
	Johnson Controls	3.1/5
	KVH Industries	N/A

Unlock Honeywell Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Honeywell Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Honeywell's Customer Service score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANY		Customer Service Score
	Mercedes-Benz USA	4.3/5
	Stanley Black & Decker	4.2/5
	Toyota	4.1/5
	Tesla	4/5
	Honda	4/5
	Audi	4/5
	3M	3.9/5
	Honeywell	3.7/5
	Ford Motor Company	3.7/5

Unlock Honeywell Customer Service vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Honeywell Customer Service vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Honeywell as an Employer

2.5/5

Honeywell has a 2.5/5 stars for its overall company culture rated by their employees

bottom

10%

CEO of Honeywell

Darius Adamczyk

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Honeywell scored a 15 for Net Promoter Score and a -32 for Employee Net Promoter Score. NPS gauges how likely a customer of Honeywell would recommend the brand to a friend. ENPS measures how likely Honeywell employees would recommend working at Honeywell to a friend.

Net Promoter Score

NPS Score

48%	Promoters
19%	Passive
33%	Detractors

Employee Net Promoter Score

-32

eNPS Score

25%	Promoters
18%	Passive
57%	Detractors

Global Ranking Snapshot

Honeywell is ranked #179 in the Global Top 100 Brands. It ranks just behind BP and just ahead of HP Inc..

RANK			INDUSTRY
177	Northrop Grumman Corporation	Kathy Warden	Automotive and Transportation
178	BP	Bernard Looney	Energy and Manufacturing
179	Honeywell	Darius Adamczyk	Energy and Manufacturing
180	HP Inc.	Enrique Lores	Tech
181	Tyson Foods	Donnie King	Food and Beverages
182	Dyson	Roland Krueger	Consumer Goods
183	Instacart	Fidji Simo	Tech

Energy and Manufacturing Ranking Snapshot

Honeywell is ranked #15 in the Energy and Manufacturing Industry. It ranks just behind BP and just ahead of John Deere.

RANK		Location
13	DuPont	Wilmington, DE
14	BP	Houston, TX
15	Honeywell	Charlotte, NC
16	John Deere	Moline, IL
17	Goodyear	Akron, OH
18	Dow Chemical Company	Midland, MI
19	Avery Dennison	Glendale, CA