Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Texas Instruments is

Ranked

#22

Energy and Manufacturing Brands

Brand Page

Texas Instruments

Marketing or Exec? Claim Your Free Account

Texas Instruments

Rate this Brand

Texas Instruments is ranked #22 in Energy and Manufacturing Brands

About Texas Instruments' Brand

Texas Instruments develops semiconductor and computer technology for cellular handsets, digital signal processors and analog semiconductors. Texas Instruments’s brand is ranked #326 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Texas Instruments. When compared to other organizations within the Energy and Manufacturing industry, Texas Instruments is ranked #22. Among its major competitors, Texas Instruments is ranked in 3rd place for NPS while Casio Computer is 1st, and Infineon Technologies is 2nd.Their current market cap is $164.12B

Brand at a Glance

81%

Customer Loyalty

4.3/5

Product Quality

4.2/5

Pricing

4.2/5

Customer Service

Texas Instruments Ranking

^#22 in Energy and Manufacturing
^#2 / 4 of its competitors

Texas Instruments NPS

Texas Instruments's Net Promoter Score (NPS) is a 43 with 60% Promoters, 23% Passives, and 17% Detractors. Net Promoter Score tracks whether Texas Instruments's customers would recommend using the product based on a scale of -100 to 100.

Texas Instruments Overall NPS

NPS

60%	Promoters
23%	Passives
17%	Detractors

Texas Instruments NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2021 65	Jun 2021	65
Aug 2021 61	Aug 2021	61
Sep 2021 58	Sep 2021	58
Oct 2021 54	Oct 2021	54
Nov 2021 60	Nov 2021	60
Dec 2021 61	Dec 2021	61
Jan 2022 61	Jan 2022	61
Feb 2022 54	Feb 2022	54
Mar 2022 48	Mar 2022	48
Apr 2022 44	Apr 2022	44
May 2022 44	May 2022	44
Jun 2022 43	Jun 2022	43

How Other Brands Compare

Texas Instruments is ranked second for NPS among its competitors. Infineon Technologies and NXP Semiconductors come in first and third, with Qualcomm coming in at #4. Among those competitors, it is the most valued company.

Sign Up for Brand Profile PRO to get the full Comparison data of Texas Instruments vs Competitors.

	Texas Instruments	Qualcomm	NXP Semiconductors	Infineon Technologies
Global Ranking	#326	#202	#565	#704
NPS	43	38	43	48
Valuation Updated every 24 hours for public companies	$164.12B	$156.84B	$57.38B	$56.59B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Texas Instruments NPS by Gender

Male customers rated Texas Instruments's NPS 31 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full NPS by Gender data of Texas Instruments.

Male

Texas Instruments's NPS was rated 47 by Male customers on Comparably.

Sign Up to learn about Texas Instruments' NPS Score rated by Male customers on Comparably.

59%

Promoters

29%

Passives

12%

Detractors

Female

Texas Instruments's NPS was rated 16 by Female customers on Comparably.

Sign Up to learn about Texas Instruments' NPS Score rated by Female customers on Comparably.

33%

Promoters

50%

Passives

17%

Detractors

Texas Instruments NPS by Ethnicity

Texas Instruments's NPS was rated 33 points by both Asian or Pacific Islander and Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Texas Instruments.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 33	Caucasian	33
Asian or Pacific Islander 33	Asian or Pacific Islander	33

Texas Instruments NPS by Age

Texas Instruments's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Texas Instruments.

100

Summary

Age

Promoters

Passives

Detractors

18-25

33%

50%

17%

26-30

57%

29%

14%

31-35

67%

33%

Texas Instruments NPS by Usage

Texas Instruments's NPS was rated the highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Texas Instruments.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 67	Less than 1 Year	67
1 to 2 Years -1	1 to 2 Years	-1
2 to 5 Years 100	2 to 5 Years	100
5 to 10 Years 62	5 to 10 Years	62
Over 10 Years 20	Over 10 Years	20

Texas Instruments NPS vs. Competitors

Compared to its competitors, Texas Instruments's NPS is rated right above NXP Semiconductors, and is preceded by Infineon Technologies.

COMPANY		NPS Score
	Casio Computer	100
	Infineon Technologies	48
	Texas Instruments	43
	NXP Semiconductors	43
	Qualcomm	38
	Maxim Integrated	-1

Unlock Texas Instruments NPS vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Texas Instruments NPS vs. Competitors data and gain insights into your customers today.

Texas Instruments NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Texas Instruments's NPS is rated right above Audi, and is preceded by Toyota.

COMPANY		NPS Score
	Mercedes-Benz USA	53
	Toyota	48
	Texas Instruments	43
	Audi	43
	Honda	41
	Tesla	39
	Stanley Black & Decker	34
	3M	31
	Ford Motor Company	18

Unlock Texas Instruments NPS vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Texas Instruments NPS vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Texas Instruments Customer Reviews

Out of the 3 Texas Instruments customer reviews 3 were positive and 0 were constructive. Texas Instruments customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Texas Instruments Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of Texas Instruments users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

81%

19%

Texas Instruments Customer Loyalty Score by Gender

Male customers rated Texas Instruments's Customer Loyalty score 10% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Texas Instruments.

Male

95%

Yes

Female

85%

Yes

Texas Instruments Customer Loyalty Score by Ethnicity

Texas Instruments's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Texas Instruments.

out of 100

Caucasian

100

out of 100

Asian or Pacific Islander

Texas Instruments Customer Loyalty Score by Age

Texas Instruments's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Texas Instruments.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%
26-30 87%	26-30	87%
31-35 100%	31-35	100%

Texas Instruments Customer Loyalty Score by Usage

Texas Instruments's Customer Loyalty score was rated the highest by customers who have used Texas Instruments's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	100%
1 to 2 Years	85%
2 to 5 Years	78%
5 to 10 Years	100%
Over 10 Years	100%

Texas Instruments Customer Loyalty Score by Industry

Texas Instruments's Customer Loyalty score was rated 100% by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	100%

Texas Instruments Customer Loyalty vs. Competitors

Compared to its competitors, Texas Instruments's Customer Loyalty score is rated right above NXP Semiconductors, and is preceded by Casio Computer.

COMPANY		Customer Loyalty Score
	Casio Computer	100%
	Texas Instruments	81%
	NXP Semiconductors	80%
	Infineon Technologies	78%
	Qualcomm	78%
	Maxim Integrated	60%

Unlock Texas Instruments Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Customer Loyalty score is rated right above Tesla, and is preceded by Toyota.

COMPANY		Customer Loyalty Score
	Honda	89%
	Stanley Black & Decker	87%
	Mercedes-Benz USA	85%
	Audi	84%
	Toyota	83%
	Texas Instruments	81%
	Tesla	80%
	Ford Motor Company	79%
	3M	78%

Unlock Texas Instruments Customer Loyalty vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Customer Loyalty vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Texas Instruments Product Quality

4.3/5

Texas Instruments has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.

Sign Up to unlock Texas Instruments' overall Product Quality score rated by its users and customers.

Texas Instruments Product Information

Texas Instruments’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Texas Instruments's product the highest.

Website: http://www.ti.com

Company Size: 10,000+ Employees

Industry

Semiconductors

Quick Insights into Texas Instruments Product Quality

Texas Instruments's Product Quality score was rated highest by customers ages 18-25, and rated lowest by Female customers.

Sign Up to unlock insights into how customers have ranked Texas Instruments' Product Quality.

Ranked Texas Instruments Product Quality the Highest

18-25	4.8
Over 10 Years	4.8
Male	4.7

Ranked Texas Instruments Product Quality the Lowest

26-30	3.9
2 to 5 Years	3.6
Female	3.6

Texas Instruments Product Quality Score by Gender

Male customers rated Texas Instruments's Product Quality score 1.1 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Texas Instruments.

Male

4.7/5

Female

3.6/5

Texas Instruments Product Quality Score by Ethnicity

Texas Instruments's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Texas Instruments.

Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3

Texas Instruments Product Quality Score by Age

Texas Instruments's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Texas Instruments.

Summary	Age	Score
18-25 4.8	18-25	4.8
26-30 3.9	26-30	3.9
31-35 4.6	31-35	4.6

Texas Instruments Product Quality Score by Usage

Texas Instruments's Product Quality score was rated the highest by customers who have used Texas Instruments's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year	4.6
1 to 2 Years	4.6
2 to 5 Years	3.6
5 to 10 Years	4.6
Over 10 Years	4.8

Texas Instruments Product Quality Score by Industry

Texas Instruments's Product Quality score was rated 4.4 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	4.4

Texas Instruments Product Quality vs. Competitors

Compared to its competitors, Texas Instruments's Product Quality score is rated right above Qualcomm, and is preceded by Casio Computer.

COMPANY		Product Quality Score
	Casio Computer	5/5
	Texas Instruments	4.3/5
	Qualcomm	4/5
	Infineon Technologies	3.8/5
	NXP Semiconductors	3.8/5
	Maxim Integrated	3.6/5

Unlock Texas Instruments Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Product Quality score is rated right above Honda, and is preceded by Mercedes-Benz USA.

COMPANY		Product Quality Score
	Mercedes-Benz USA	4.3/5
	Texas Instruments	4.3/5
	Honda	4.3/5
	Toyota	4.2/5
	Stanley Black & Decker	4.2/5
	Audi	4.1/5
	Tesla	4.1/5
	3M	4/5
	Ford Motor Company	3.7/5

Unlock Texas Instruments Product Quality vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Product Quality vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Texas Instruments Pricing

Texas Instruments ROI & Value For Money

4.2/5

Texas Instruments has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

Sign Up to unlock Texas Instruments' overall ROI score rated by its users and customers.

Texas Instruments Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into Texas Instruments ROI

Texas Instruments's ROI score was rated highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and rated lowest by Caucasian customers.

Sign Up to unlock insights into how customers have ranked Texas Instruments' ROI score.

Ranked Texas Instruments ROI the Highest

2 to 5 Years	5
31-35	4.6
Asian or Pacific Islander	4.4

Ranked Texas Instruments ROI the Lowest

18-25	3.9
1 to 2 Years	3.6
Caucasian	3.5

Texas Instruments ROI Score by Gender

Female customers rated Texas Instruments's ROI score 0.1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Texas Instruments.

Male

4.3/5

Female

4.4/5

Texas Instruments ROI Score by Ethnicity

Texas Instruments's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Texas Instruments.

Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4

Texas Instruments ROI Score by Age

Texas Instruments's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Texas Instruments.

Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 4.5	26-30	4.5
31-35 4.6	31-35	4.6

Texas Instruments ROI Score by Usage

Texas Instruments's ROI score was rated the highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year	4.3
1 to 2 Years	3.6
2 to 5 Years	5
5 to 10 Years	4.5
Over 10 Years	4.6

Texas Instruments ROI Score by Industry

Texas Instruments's ROI score was rated 4.4 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	4.4

Texas Instruments Pricing vs. Competitors

Compared to its competitors, Texas Instruments's ROI score is rated right above Infineon Technologies.

COMPANY		Pricing Score
	Texas Instruments	4.2/5
	Infineon Technologies	3.9/5
	NXP Semiconductors	3.9/5
	Qualcomm	3.9/5
	Maxim Integrated	3.5/5
	Casio Computer	1.5/5

Unlock Texas Instruments ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Texas Instruments ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's ROI score is rated right above Mercedes-Benz USA.

COMPANY		Pricing Score
	Texas Instruments	4.2/5
	Mercedes-Benz USA	4.1/5
	Toyota	4.1/5
	Tesla	4.1/5
	Stanley Black & Decker	4.1/5
	Honda	4/5
	Audi	3.9/5
	3M	3.9/5
	Ford Motor Company	3.6/5

Unlock Texas Instruments ROI vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Texas Instruments ROI vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Texas Instruments Customer Satisfaction (CSAT)

Texas Instruments Customer Satisfaction (CSAT) Score

82 / 100

Texas Instruments has an overall Customer Satisfaction score of 82 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	33%
Satisfied	49%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	3%
Very Dissatisfied	5%

Very Satisfied

33%

Satisfied

49%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Texas Instruments Customer Satisfaction

Texas Instruments's Customer Satisfaction score was rated highest by Male customers, and rated lowest by customers who have used Texas Instruments's products/services for Over 10 Years.

Sign Up to unlock insights into how customers have ranked Texas Instruments' Customer Satisfaction.

Ranked Texas Instruments Customer Satisfaction the Highest

Male	76%
18-25	75%
5 to 10 Years	67%

Ranked Texas Instruments Customer Satisfaction the Lowest

Over 10 Years	67%

Texas Instruments Customer Satisfaction Score by Gender

Texas Instruments's Customer Satisfaction score was rated 76 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Texas Instruments.

76 / 100

Male

	Very Satisfied	38%
	Satisfied	38%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	0%
	Very Dissatisfied	13%

Texas Instruments Customer Satisfaction Score by Ethnicity

Asian or Pacific Islander
60%

CSAT according to Asian or Pacific Islander

Texas Instruments' Customer Satisfaction (CSAT) score was rated 60% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Texas Instruments.

60 / 100

Very Satisfied	20%
Satisfied	40%
Neither Satisfied nor Dissatisfied	40%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

40%

Neither Satisfied nor Dissatisfied

40%

Dissatisfied

Very Dissatisfied

Texas Instruments Customer Satisfaction Score by Age

Texas Instruments's Customer Satisfaction score was rated 75 points by customers ages 18-25 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Texas Instruments.

100

Breakdown

Age

Score

18-25

75%

Texas Instruments Customer Satisfaction Score by Usage

Texas Instruments's Customer Satisfaction score was rated 67 points by customers who have used Texas Instruments's products/services for 5 to 10 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

5 to 10 Years	67
Over 10 Years	67

Texas Instruments Customer Satisfaction Score by Industry

Texas Instruments's Customer Satisfaction score was rated 50 points by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Texas Instruments Customer Satisfaction Score by Industry",
	"text": "Texas Instruments's Customer Satisfaction score was rated 50 points by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Texas Instruments's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 50
		}
	]
}

Tech	50

Texas Instruments Customer Satisfaction vs. Competitors

Compared to its competitors, Texas Instruments's Customer Satisfaction score is rated right above Qualcomm, and is preceded by Casio Computer.

COMPANY		Customer Satisfaction (CSAT) Score
	Casio Computer	100%
	Texas Instruments	82%
	Qualcomm	78%
	NXP Semiconductors	71%
	Infineon Technologies	64%
	Maxim Integrated	0%

Unlock Texas Instruments Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Customer Satisfaction score is rated right above Audi, and is preceded by Honda.

COMPANY		Customer Satisfaction (CSAT) Score
	Mercedes-Benz USA	87%
	Toyota	87%
	Honda	86%
	Texas Instruments	82%
	Audi	81%
	3M	80%
	Tesla	78%
	Stanley Black & Decker	66%
	Ford Motor Company	61%

Unlock Texas Instruments Customer Satisfaction vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Customer Satisfaction vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Texas Instruments Customer Service

4.2/5

Texas Instruments has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

Sign Up to unlock Texas Instruments' overall Customer Service score rated by its users and customers.

About Texas Instruments's Customer Service

Address

12500 TI Blvd, Dallas, TX 75243

Website

http://www.ti.com

Phone Number

(972) 995-2011

Texas Instruments's Social Links

linkedin.com/company/texas-instruments

Quick Insights into Texas Instruments Customer Service

Texas Instruments's Customer Service score was rated highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and rated lowest by Caucasian customers.

Sign Up to unlock insights into how customers have ranked Texas Instruments' Customer Service score.

Ranked Texas Instruments Customer Service the Highest

2 to 5 Years	4.7
31-35	4.6
Asian or Pacific Islander	4.3

Ranked Texas Instruments Customer Service the Lowest

18-25	4.1
1 to 2 Years	3.8
Caucasian	3.8

Texas Instruments Customer Service Score by Gender

Texas Instruments's Customer Service score was rated 4.2 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Texas Instruments.

Male

4.2/5

Female

4.2/5

Texas Instruments Customer Service Score by Ethnicity

Texas Instruments's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Texas Instruments.

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.8	Caucasian	3.8
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3

Texas Instruments Customer Service Score by Age

Texas Instruments's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Texas Instruments.

100

Summary	Age	Customer Service Score
18-25 4.1	18-25	4.1
26-30 4.5	26-30	4.5
31-35 4.6	31-35	4.6

Texas Instruments Customer Service Score by Usage

Texas Instruments's Customer Service score was rated the highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year	4.5
1 to 2 Years	3.8
2 to 5 Years	4.7
5 to 10 Years	4.5
Over 10 Years	4

Texas Instruments Customer Service Score by Industry

Texas Instruments's Customer Service score was rated 4.3 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	4.3

Texas Instruments Customer Service vs. Competitors

Compared to its competitors, Texas Instruments's Customer Service score is rated right above Infineon Technologies.

COMPANY		Customer Service Score
	Texas Instruments	4.2/5
	Infineon Technologies	4.1/5
	Qualcomm	4/5
	NXP Semiconductors	3.8/5
	Maxim Integrated	3.2/5
	Casio Computer	2/5

Unlock Texas Instruments Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Customer Service score is rated right above Toyota, and is preceded by Stanley Black & Decker.

COMPANY		Customer Service Score
	Mercedes-Benz USA	4.3/5
	Stanley Black & Decker	4.2/5
	Texas Instruments	4.2/5
	Toyota	4.1/5
	Tesla	4/5
	Honda	4/5
	Audi	4/5
	3M	3.9/5
	Ford Motor Company	3.7/5

Unlock Texas Instruments Customer Service vs. Companies in Energy and Manufacturing Data

Sign Up for Brand Profile PRO to get the full Texas Instruments Customer Service vs. Companies in Energy and Manufacturing data and gain insights into your customers today.

Texas Instruments as an Employer

3.9/5

Texas Instruments has a 3.9/5 stars for its overall company culture rated by their employees

top

10%

CEO of Texas Instruments

Rich Templeton

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Texas Instruments scored a 43 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Texas Instruments would recommend the brand to a friend. ENPS measures how likely Texas Instruments employees would recommend working at Texas Instruments to a friend.

Net Promoter Score

NPS Score

60%	Promoters
23%	Passive
17%	Detractors

Employee Net Promoter Score

eNPS Score

45%	Promoters
22%	Passive
33%	Detractors

Global Ranking Snapshot

Texas Instruments is ranked #326 in the Global Top 100 Brands. It ranks just behind Herman Miller and just ahead of Hasbro.

RANK			INDUSTRY
324	Corning	Wendell Weeks	Energy and Manufacturing
325	Herman Miller	Andi Owen	Consumer Goods
326	Texas Instruments	Rich Templeton	Energy and Manufacturing
327	Hasbro	Brian Goldner	Consumer Goods
328	Twilio Inc.	Jeff Lawson	Tech
329	VMware	Raghu Raghuram	Tech
330	Merck	Rob Davis	Health and Wellness

Energy and Manufacturing Ranking Snapshot

Texas Instruments is ranked #22 in the Energy and Manufacturing Industry. It ranks just behind Corning and just ahead of General Electric.

RANK		Location
20	Kimberly-Clark	Irving, TX
21	Corning	Corning, NY
22	Texas Instruments	Dallas, TX
23	General Electric	Boston, MA
24	Duke Energy Corporation	Charlotte, NC
25	Snap-on Tools	Kenosha, WI
26	Ingersoll Rand	Swords Creek, VA