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Texas Instruments is

Ranked

#22

Energy and Manufacturing Brands

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Texas Instruments

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Texas Instruments

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Texas Instruments is ranked #22 in Energy and Manufacturing Brands

About Texas Instruments' Brand

Texas Instruments develops semiconductor and computer technology for cellular handsets, digital signal processors and analog semiconductors. Texas Instruments’s brand is ranked #326 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Texas Instruments. When compared to other organizations within the Energy and Manufacturing industry, Texas Instruments is ranked #22. Among its major competitors, Texas Instruments is ranked in 2nd place for NPS while Infineon Technologies is 1st, and NXP Semiconductors is 3rd.Their current market cap is $164.12B

Brand at a Glance

80%

Customer Loyalty

4.1/5

Product Quality

4.1/5

Pricing

4/5

Customer Service

Texas Instruments Ranking

^#22 in Energy and Manufacturing
^#2 / 4 of its competitors

Texas Instruments NPS

Texas Instruments's Net Promoter Score (NPS) is a 38 with 60% Promoters, 18% Passives, and 22% Detractors. Net Promoter Score tracks whether Texas Instruments's customers would recommend using the product based on a scale of -100 to 100.

Texas Instruments Overall NPS

NPS

60%	Promoters
18%	Passives
22%	Detractors

Texas Instruments NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2024 38	Jun 2024	38
Jul 2024 38	Jul 2024	38
Aug 2024 40	Aug 2024	40
Sep 2024 39	Sep 2024	39
Oct 2024 39	Oct 2024	39
Nov 2024 39	Nov 2024	39
Dec 2024 39	Dec 2024	39
Apr 2025 39	Apr 2025	39
May 2025 41	May 2025	41
Jul 2025 39	Jul 2025	39
Aug 2025 39	Aug 2025	39
Sep 2025 37	Sep 2025	37

How Other Brands Compare

Texas Instruments is ranked second for NPS among its competitors. Infineon Technologies and NXP Semiconductors come in first and third, with Qualcomm coming in at #4. Among those competitors, it is the most valued company.

	Texas Instruments	Qualcomm	NXP Semiconductors	Infineon Technologies
Global Ranking	#326	#202	#565	#704
NPS	38	32	33	39
Valuation Updated every 24 hours for public companies	$164.12B	$156.84B	$57.38B	$56.59B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Texas Instruments NPS by Gender

Male customers rated Texas Instruments's NPS 32 points higher than Female customers.

Male

Texas Instruments's NPS was rated 45 by Male customers on Comparably.

61%

Promoters

23%

Passives

16%

Detractors

Female

Texas Instruments's NPS was rated 13 by Female customers on Comparably.

33%

Promoters

47%

Passives

20%

Detractors

Texas Instruments NPS by Ethnicity

Texas Instruments's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 7	Caucasian	7
African American/Black 49	African American/Black	49
Asian or Pacific Islander 57	Asian or Pacific Islander	57
Other 29	Other	29

Texas Instruments NPS by Age

Texas Instruments's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.

100

Summary

Age

Promoters

Passives

Detractors

18-25

53%

27%

20%

26-30

73%

18%

31-35

50%

36-40

49%

13%

38%

46-50

67%

33%

51-55

17%

50%

33%

56-60

75%

25%

66+

67%

33%

Texas Instruments NPS by Usage

Texas Instruments's NPS was rated the highest by customers who have used Texas Instruments's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 75	Less than 1 Year	75
1 to 2 Years 9	1 to 2 Years	9
2 to 5 Years 45	2 to 5 Years	45
5 to 10 Years 65	5 to 10 Years	65
Over 10 Years 23	Over 10 Years	23

Texas Instruments NPS vs. Competitors

Compared to its competitors, Texas Instruments's NPS is rated right above NXP Semiconductors, and is preceded by Infineon Technologies.

COMPANY		NPS Score
	Infineon Technologies	39
	Texas Instruments	38
	NXP Semiconductors	33
	Qualcomm	32
	Casio Computer	16
	Maxim Integrated	11

Texas Instruments NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Texas Instruments's NPS is rated right above Honda, and is preceded by Mercedes-Benz USA.

COMPANY		NPS Score
	Toyota	43
	Mercedes-Benz USA	39
	Texas Instruments	38
	Honda	37
	Audi	34
	Tesla	29
	3M	22
	Stanley Black & Decker	22
	Ford Motor Company	13

Texas Instruments Customer Reviews

Out of the 9 Texas Instruments customer reviews 8 were positive and 1 was constructive. Texas Instruments customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Texas Instruments Customer Loyalty

80%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

80% of Texas Instruments users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

80%

20%

Texas Instruments Customer Loyalty Score by Gender

Male customers rated Texas Instruments's Customer Loyalty score 4% higher than Female customers.

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Male

92%

Yes

Female

88%

Yes

Texas Instruments Customer Loyalty Score by Ethnicity

Texas Instruments's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Texas Instruments.

out of 100

Caucasian

out of 100

African American/Black

100

out of 100

Asian or Pacific Islander

out of 100

Other

Texas Instruments Customer Loyalty Score by Age

Texas Instruments's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Texas Instruments.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 82%	18-25	82%
26-30 92%	26-30	92%
31-35 100%	31-35	100%
36-40 78%	36-40	78%
46-50 70%	46-50	70%
51-55 100%	51-55	100%
56-60 100%	56-60	100%
66+ 100%	66+	100%

Texas Instruments Customer Loyalty Score by Usage

Texas Instruments's Customer Loyalty score was rated the highest by customers who have used Texas Instruments's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	89%
1 to 2 Years	84%
2 to 5 Years	90%
5 to 10 Years	100%
Over 10 Years	85%

Texas Instruments Customer Loyalty Score by Industry

Texas Instruments's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Automotive and Transportation industry customers.

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Tech	88%
Aerospace and Aviation	100%
Automotive and Transportation	70%
Construction	100%
Manufacturing and Machinery	100%
Semiconductors	100%

Texas Instruments Customer Loyalty vs. Competitors

Compared to its competitors, Texas Instruments's Customer Loyalty score is rated right above Qualcomm.

COMPANY		Customer Loyalty Score
	Texas Instruments	80%
	Qualcomm	79%
	NXP Semiconductors	78%
	Infineon Technologies	77%
	Casio Computer	73%
	Maxim Integrated	60%

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Customer Loyalty score is rated right above 3M, and is preceded by Stanley Black & Decker.

COMPANY		Customer Loyalty Score
	Honda	86%
	Audi	84%
	Mercedes-Benz USA	84%
	Toyota	83%
	Stanley Black & Decker	82%
	Texas Instruments	80%
	3M	80%
	Ford Motor Company	80%
	Tesla	77%

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Texas Instruments Product Quality

4.1/5

Texas Instruments has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Texas Instruments Product Information

Texas Instruments’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Texas Instruments's product the highest. Reviewers from the Tech industry rated Texas Instruments the lowest at 4.1.

Website: http://www.ti.com

Company Size: 10,000+ Employees

Industry

Semiconductors

Quick Insights into Texas Instruments Product Quality

Texas Instruments's Product Quality score was rated highest by customers ages 31-35, and rated lowest by African American/Black customers.

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Ranked Texas Instruments Product Quality the Highest

31-35	4.7
5 to 10 Years	4.6
Construction	4.6

Ranked Texas Instruments Product Quality the Lowest

Over 10 Years	4
Female	3.7
African American/Black	3.4

Texas Instruments Product Quality Score by Gender

Male customers rated Texas Instruments's Product Quality score 0.8 stars higher than Female customers.

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Male

4.5/5

Female

3.7/5

Texas Instruments Product Quality Score by Ethnicity

Texas Instruments's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 4.2	Caucasian	4.2
African American/Black 3.4	African American/Black	3.4
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Other 4.5	Other	4.5

Texas Instruments Product Quality Score by Age

Texas Instruments's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 4	26-30	4
31-35 4.7	31-35	4.7
36-40 4	36-40	4
46-50 4.6	46-50	4.6
51-55 4.6	51-55	4.6
56-60 4.7	56-60	4.7
66+ 4.3	66+	4.3

Texas Instruments Product Quality Score by Usage

Texas Instruments's Product Quality score was rated the highest by customers who have used Texas Instruments's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.5
1 to 2 Years	4.4
2 to 5 Years	4.1
5 to 10 Years	4.6
Over 10 Years	4

Texas Instruments Product Quality Score by Industry

Texas Instruments's Product Quality score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.

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Tech	4.1
Aerospace and Aviation	4.4
Automotive and Transportation	4.3
Construction	4.6
Manufacturing and Machinery	4.6
Semiconductors	4.6

Texas Instruments Product Quality vs. Competitors

Compared to its competitors, Texas Instruments's Product Quality score is rated right above Infineon Technologies.

COMPANY		Product Quality Score
	Texas Instruments	4.1/5
	Infineon Technologies	4/5
	Qualcomm	4/5
	NXP Semiconductors	3.7/5
	Maxim Integrated	3.6/5
	Casio Computer	3/5

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Product Quality score is rated right above Honda, and is preceded by Mercedes-Benz USA.

COMPANY		Product Quality Score
	Mercedes-Benz USA	4.2/5
	Texas Instruments	4.1/5
	Honda	4.1/5
	Toyota	4.1/5
	Tesla	3.9/5
	3M	3.9/5
	Audi	3.9/5
	Stanley Black & Decker	3.8/5
	Ford Motor Company	3.5/5

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Texas Instruments Pricing

Texas Instruments ROI & Value For Money

4.1/5

Texas Instruments has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Texas Instruments Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Semiconductors industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from Texas Instruments.

Quick Insights into Texas Instruments ROI

Texas Instruments's ROI score was rated highest by customers ages 66+, and rated lowest by African American/Black customers.

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Ranked Texas Instruments ROI the Highest

66+	4.8
Semiconductors	4.6
5 to 10 Years	4.5

Ranked Texas Instruments ROI the Lowest

18-25	3.7
Automotive and Transportation	3.6
African American/Black	3.4

Texas Instruments ROI Score by Gender

Male customers rated Texas Instruments's ROI score 0.3 stars higher than Female customers.

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Male

4.2/5

Female

3.9/5

Texas Instruments ROI Score by Ethnicity

Texas Instruments's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 3.6	Caucasian	3.6
African American/Black 3.4	African American/Black	3.4
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Other 4.3	Other	4.3

Texas Instruments ROI Score by Age

Texas Instruments's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 3.7	18-25	3.7
26-30 4.4	26-30	4.4
31-35 4.4	31-35	4.4
36-40 3.9	36-40	3.9
46-50 4.3	46-50	4.3
51-55 4.1	51-55	4.1
56-60 4.6	56-60	4.6
66+ 4.8	66+	4.8

Texas Instruments ROI Score by Usage

Texas Instruments's ROI score was rated the highest by customers who have used Texas Instruments's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.4
1 to 2 Years	3.7
2 to 5 Years	4.4
5 to 10 Years	4.5
Over 10 Years	3.9

Texas Instruments ROI Score by Industry

Texas Instruments's ROI score was rated the highest by Semiconductors industry customers, and the lowest by Automotive and Transportation industry customers.

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Tech	3.9
Aerospace and Aviation	4.5
Automotive and Transportation	3.6
Construction	4.3
Manufacturing and Machinery	4
Semiconductors	4.6

Texas Instruments Pricing vs. Competitors

Compared to its competitors, Texas Instruments's ROI score is rated right above Infineon Technologies.

COMPANY		Pricing Score
	Texas Instruments	4.1/5
	Infineon Technologies	4/5
	NXP Semiconductors	3.9/5
	Qualcomm	3.9/5
	Maxim Integrated	3.5/5
	Casio Computer	3.2/5

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's ROI score is rated right above Toyota.

COMPANY		Pricing Score
	Texas Instruments	4.1/5
	Toyota	4/5
	Mercedes-Benz USA	4/5
	Honda	3.9/5
	Tesla	3.9/5
	3M	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.7/5
	Ford Motor Company	3.4/5

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Texas Instruments Customer Satisfaction (CSAT)

Texas Instruments Customer Satisfaction (CSAT) Score

76 / 100

Texas Instruments has an overall Customer Satisfaction score of 76 rated by its users and customers.

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Very Satisfied	41%
Satisfied	35%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	2%
Very Dissatisfied	9%

Very Satisfied

41%

Satisfied

35%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Texas Instruments Customer Satisfaction

Texas Instruments's Customer Satisfaction score was rated highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and rated lowest by African American/Black customers.

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Ranked Texas Instruments Customer Satisfaction the Highest

2 to 5 Years	100%
56-60	100%
Construction	100%

Ranked Texas Instruments Customer Satisfaction the Lowest

51-55	60%
Over 10 Years	53%
African American/Black	50%

Texas Instruments Customer Satisfaction Score by Gender

Male customers rated Texas Instruments's Customer Satisfaction score 6 points higher than Female customers.

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79 / 100

Male

	Very Satisfied	44%
	Satisfied	35%
	Neither Satisfied nor Dissatisfied	12%
	Dissatisfied	0%
	Very Dissatisfied	9%

73 / 100

Female

	Very Satisfied	28%
	Satisfied	45%
	Neither Satisfied nor Dissatisfied	18%
	Dissatisfied	0%
	Very Dissatisfied	9%

Texas Instruments Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Texas Instruments' Customer Satisfaction (CSAT) score was rated 77% according to Caucasian users and customers.

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77 / 100

Very Satisfied	23%
Satisfied	54%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	15%

Very Satisfied

23%

Satisfied

54%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

15%

CSAT according to African American/Black

Texas Instruments' Customer Satisfaction (CSAT) score was rated 50% according to African American/Black users and customers.

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50 / 100

Very Satisfied	50%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	17%

Very Satisfied

50%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

17%

CSAT according to Asian or Pacific Islander

Texas Instruments' Customer Satisfaction (CSAT) score was rated 89% according to Asian or Pacific Islander users and customers.

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89 / 100

Very Satisfied	50%
Satisfied	39%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

39%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

CSAT according to Other

Texas Instruments' Customer Satisfaction (CSAT) score was rated 72% according to Other users and customers.

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72 / 100

Very Satisfied	29%
Satisfied	43%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	0%
Very Dissatisfied	14%

Very Satisfied

29%

Satisfied

43%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

14%

Texas Instruments Customer Satisfaction Score by Age

Texas Instruments's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

18-25

77%

26-30

80%

31-35

86%

36-40

84%

51-55

60%

56-60

100%

66+

67%

Texas Instruments Customer Satisfaction Score by Usage

Texas Instruments's Customer Satisfaction score was rated the highest by customers who have used Texas Instruments's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	100
1 to 2 Years	72
2 to 5 Years	100
5 to 10 Years	92
Over 10 Years	53

Texas Instruments Customer Satisfaction Score by Industry

Texas Instruments's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.

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	"title": "Texas Instruments Customer Satisfaction Score by Industry",
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			"groupId": 104,
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Tech	65
Aerospace and Aviation	86
Construction	100
Manufacturing and Machinery	67
Semiconductors	100

Texas Instruments Customer Satisfaction vs. Competitors

Compared to its competitors, Texas Instruments's Customer Satisfaction score is rated right above NXP Semiconductors, and is preceded by Qualcomm.

COMPANY		Customer Satisfaction (CSAT) Score
	Infineon Technologies	81%
	Qualcomm	78%
	Texas Instruments	76%
	NXP Semiconductors	68%
	Casio Computer	40%
	Maxim Integrated	0%

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Customer Satisfaction score is rated right above 3M, and is preceded by Mercedes-Benz USA.

COMPANY		Customer Satisfaction (CSAT) Score
	Toyota	82%
	Honda	81%
	Mercedes-Benz USA	80%
	Texas Instruments	76%
	3M	75%
	Tesla	74%
	Audi	74%
	Stanley Black & Decker	70%
	Ford Motor Company	61%

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Texas Instruments Customer Service

4/5

Texas Instruments has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Texas Instruments's Customer Service

Address

12500 TI Blvd, Dallas, TX 75243

Website

http://www.ti.com

Phone Number

(972) 995-2011

Texas Instruments's Social Links

linkedin.com/company/texas-instruments

Quick Insights into Texas Instruments Customer Service

Texas Instruments's Customer Service score was rated highest by customers ages 56-60, and rated lowest by customers from the Manufacturing and Machinery industry.

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Ranked Texas Instruments Customer Service the Highest

56-60	4.7
5 to 10 Years	4.5
Asian or Pacific Islander	4.5

Ranked Texas Instruments Customer Service the Lowest

Over 10 Years	3.2
51-55	2.9
Manufacturing and Machinery	2.8

Texas Instruments Customer Service Score by Gender

Male customers rated Texas Instruments's Customer Service score 0.1 stars higher than Female customers.

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Male

4/5

Female

3.9/5

Texas Instruments Customer Service Score by Ethnicity

Texas Instruments's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.2	Caucasian	3.2
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Other 3.6	Other	3.6

Texas Instruments Customer Service Score by Age

Texas Instruments's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 3.9	18-25	3.9
26-30 4.4	26-30	4.4
31-35 4.4	31-35	4.4
36-40 3.6	36-40	3.6
46-50 4	46-50	4
51-55 2.9	51-55	2.9
56-60 4.7	56-60	4.7
66+ 4.3	66+	4.3

Texas Instruments Customer Service Score by Usage

Texas Instruments's Customer Service score was rated the highest by customers who have used Texas Instruments's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.5
1 to 2 Years	3.8
2 to 5 Years	4.4
5 to 10 Years	4.5
Over 10 Years	3.2

Texas Instruments Customer Service Score by Industry

Texas Instruments's Customer Service score was rated the highest by Construction industry customers, and the lowest by Manufacturing and Machinery industry customers.

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Tech	3.6
Aerospace and Aviation	4.3
Automotive and Transportation	3.8
Construction	4.5
Manufacturing and Machinery	2.8
Semiconductors	4.5

Texas Instruments Customer Service vs. Competitors

Compared to its competitors, Texas Instruments's Customer Service score is rated right above Qualcomm, and is preceded by Infineon Technologies.

COMPANY		Customer Service Score
	Infineon Technologies	4.2/5
	Texas Instruments	4/5
	Qualcomm	4/5
	NXP Semiconductors	3.8/5
	Casio Computer	3.5/5
	Maxim Integrated	3.2/5

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Texas Instruments's Customer Service score is rated right above Toyota, and is preceded by Mercedes-Benz USA.

COMPANY		Customer Service Score
	Mercedes-Benz USA	4.1/5
	Texas Instruments	4/5
	Toyota	4/5
	Honda	4/5
	Tesla	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.8/5
	3M	3.8/5
	Ford Motor Company	3.4/5

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Texas Instruments as an Employer

4.1/5

Texas Instruments has a 4.1/5 stars for its overall company culture rated by their employees

top

10%

CEO of Texas Instruments

Rich Templeton

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Texas Instruments scored a 38 for Net Promoter Score and a 14 for Employee Net Promoter Score. NPS gauges how likely a customer of Texas Instruments would recommend the brand to a friend. ENPS measures how likely Texas Instruments employees would recommend working at Texas Instruments to a friend.

Net Promoter Score

NPS Score

60%	Promoters
18%	Passive
22%	Detractors

Employee Net Promoter Score

eNPS Score

47%	Promoters
20%	Passive
33%	Detractors

Global Ranking Snapshot

Texas Instruments is ranked #326 in the Global Top 100 Brands. It ranks just behind Herman Miller and just ahead of Hasbro.

RANK			INDUSTRY
324	Corning	Wendell Weeks	Energy and Manufacturing
325	Herman Miller	Andi Owen	Consumer Goods
326	Texas Instruments	Rich Templeton	Energy and Manufacturing
327	Hasbro	Brian Goldner	Consumer Goods
328	Twilio Inc.	Jeff Lawson	Tech
329	VMware	Raghu Raghuram	Tech
330	Merck	Rob Davis	Health and Wellness

Energy and Manufacturing Ranking Snapshot

Texas Instruments is ranked #22 in the Energy and Manufacturing Industry. It ranks just behind Corning and just ahead of General Electric.

RANK		Location
20	Kimberly-Clark	Irving, TX
21	Corning	Corning, NY
22	Texas Instruments	Dallas, TX
23	General Electric	Boston, MA
24	Duke Energy Corporation	Charlotte, NC
25	Snap-on Tools	Kenosha, WI
26	Ingersoll Rand	Swords Creek, VA