
DuPont offers sustainable solutions for agriculture, electronics, communications, construction, transportation and apparel markets. DuPont’s brand is ranked #175 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of DuPont. When compared to other organizations within the Energy and Manufacturing industry, DuPont is ranked #13. Among its major competitors, DuPont is ranked in 3rd place for NPS while DSM is 1st, and Owens Corning is 2nd.Their current market cap is $41.76B
DuPont's Net Promoter Score (NPS) is a 17 with 48% Promoters, 21% Passives, and 31% Detractors. Net Promoter Score tracks whether DuPont's customers would recommend using the product based on a scale of -100 to 100.
| 48% | Promoters |
|---|---|
| 21% | Passives |
| 31% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jan 2024 14 | Jan 2024 | 14 |
Mar 2024 17 | Mar 2024 | 17 |
Apr 2024 18 | Apr 2024 | 18 |
Jun 2024 18 | Jun 2024 | 18 |
Jul 2024 18 | Jul 2024 | 18 |
Aug 2024 18 | Aug 2024 | 18 |
Jan 2025 18 | Jan 2025 | 18 |
Mar 2025 16 | Mar 2025 | 16 |
Apr 2025 18 | Apr 2025 | 18 |
May 2025 18 | May 2025 | 18 |
Nov 2025 15 | Nov 2025 | 15 |
Jan 2026 17 | Jan 2026 | 17 |
DuPont is ranked third for NPS among its competitors. DSM and Owens Corning come in first and second, with Myer coming in at #4. Among those competitors, it is the most valued company.
![]() DuPont | ![]() Owens Corning | ![]() Myer | ![]() DSM | |
| Global Ranking | #175 | #555 | #- | #- |
| NPS | 17 | 23 | - | 32 |
| Valuation Updated every 24 hours for public companies | $41.76B | $9.66B | $783.85M | $487.72M |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated DuPont's NPS 3 points higher than Male customers.
DuPont's NPS was rated 16 by Male customers on Comparably.
DuPont's NPS was rated 19 by Female customers on Comparably.
DuPont's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Hispanic or Latino 100 | Hispanic or Latino | 100 |
African American/Black 34 | African American/Black | 34 |
Asian or Pacific Islander -1 | Asian or Pacific Islander | -1 |
DuPont's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
DuPont's NPS was rated the highest by customers who have used DuPont's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 17 | Less than 1 Year | 17 |
1 to 2 Years 23 | 1 to 2 Years | 23 |
2 to 5 Years -34 | 2 to 5 Years | -34 |
5 to 10 Years 50 | 5 to 10 Years | 50 |
Over 10 Years 60 | Over 10 Years | 60 |
Compared to its competitors, DuPont's NPS is rated right above Wilbur-Ellis, and is preceded by Owens Corning.
| COMPANY | NPS Score | |
|---|---|---|
![]() | DSM | 32 |
![]() | Owens Corning | 23 |
![]() | DuPont | 17 |
![]() | Wilbur-Ellis | 13 |
![]() | Novartis Oncology | 9 |
![]() | Johns Manville | 3 |
![]() | Myer | N/A |
![]() | Monsanto Company | -23 |
In the Energy and Manufacturing industry, DuPont's NPS is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Toyota | 43 |
![]() | Mercedes-Benz USA | 39 |
![]() | Honda | 37 |
![]() | Audi | 34 |
![]() | Tesla | 29 |
![]() | 3M | 22 |
![]() | Stanley Black & Decker | 22 |
![]() | DuPont | 17 |
![]() | Ford Motor Company | 13 |
Out of the 5 DuPont customer reviews 4 were positive and 1 was constructive. DuPont customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of DuPont users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated DuPont's Customer Loyalty score 10% higher than Male customers.
DuPont's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
% who answered "Yes"
DuPont's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
26-30 55% | 26-30 | 55% |
36-40 85% | 36-40 | 85% |
56-60 70% | 56-60 | 70% |
DuPont's Customer Loyalty score was rated the highest by customers who have used DuPont's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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DuPont's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, DuPont's Customer Loyalty score is rated right above Wilbur-Ellis, and is preceded by DSM.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Johns Manville | 84% |
![]() | DSM | 82% |
![]() | DuPont | 77% |
![]() | Wilbur-Ellis | 69% |
![]() | Novartis Oncology | 69% |
![]() | Owens Corning | 66% |
![]() | Monsanto Company | 60% |
![]() | Myer | N/A |
In the Energy and Manufacturing industry, DuPont's Customer Loyalty score is rated right above Tesla, and is preceded by Ford Motor Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Honda | 86% |
![]() | Audi | 84% |
![]() | Mercedes-Benz USA | 84% |
![]() | Toyota | 83% |
![]() | Stanley Black & Decker | 82% |
![]() | 3M | 80% |
![]() | Ford Motor Company | 80% |
![]() | DuPont | 77% |
![]() | Tesla | 77% |
DuPont has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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DuPont’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated DuPont's product the highest. Reviewers from the Architecture and Planning industry rated DuPont the lowest at 2.
DuPont's Product Quality score was rated highest by Hispanic or Latino customers, and rated lowest by customers from the Architecture and Planning industry.
DuPont's Product Quality score was rated 3.7 by both Female and Male customers on Comparably.
DuPont's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Hispanic or Latino 5 | Hispanic or Latino | 5 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
DuPont's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Score |
|---|---|---|
26-30 4.2 | 26-30 | 4.2 |
36-40 3.7 | 36-40 | 3.7 |
56-60 3.1 | 56-60 | 3.1 |
DuPont's Product Quality score was rated the highest by customers who have used DuPont's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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DuPont's Product Quality score was rated the highest by Tech industry customers, and the lowest by Architecture and Planning industry customers.
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Compared to its competitors, DuPont's Product Quality score is rated right above Wilbur-Ellis, and is preceded by DSM.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Johns Manville | 4.2/5 |
![]() | Novartis Oncology | 4.1/5 |
![]() | DSM | 4/5 |
![]() | DuPont | 3.8/5 |
![]() | Wilbur-Ellis | 3.8/5 |
![]() | Owens Corning | 3.5/5 |
![]() | Monsanto Company | 2.9/5 |
![]() | Myer | N/A |
In the Energy and Manufacturing industry, DuPont's Product Quality score is rated right above Stanley Black & Decker, and is preceded by Audi.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.2/5 |
![]() | Honda | 4.1/5 |
![]() | Toyota | 4.1/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.9/5 |
![]() | Audi | 3.9/5 |
![]() | DuPont | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ford Motor Company | 3.5/5 |
DuPont has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Architecture and Planning industry think that they had the lowest ROI from DuPont.
DuPont's ROI score was rated highest by customers from the Tech industry, and rated lowest by customers from the Architecture and Planning industry.
Male customers rated DuPont's ROI score 0.3 stars higher than Female customers.
DuPont's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 3 | African American/Black | 3 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
DuPont's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Score |
|---|---|---|
26-30 3.6 | 26-30 | 3.6 |
36-40 3.6 | 36-40 | 3.6 |
56-60 3.1 | 56-60 | 3.1 |
DuPont's ROI score was rated the highest by customers who have used DuPont's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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DuPont's ROI score was rated the highest by Tech industry customers, and the lowest by Architecture and Planning industry customers.
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Compared to its competitors, DuPont's ROI score is rated right above Novartis Oncology, and is preceded by DSM.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Johns Manville | 3.9/5 |
![]() | DSM | 3.8/5 |
![]() | DuPont | 3.7/5 |
![]() | Novartis Oncology | 3.7/5 |
![]() | Wilbur-Ellis | 3.5/5 |
![]() | Owens Corning | 3.3/5 |
![]() | Monsanto Company | 2.8/5 |
![]() | Myer | N/A |
In the Energy and Manufacturing industry, DuPont's ROI score is rated right above Stanley Black & Decker, and is preceded by Audi.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Toyota | 4/5 |
![]() | Mercedes-Benz USA | 4/5 |
![]() | Honda | 3.9/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | DuPont | 3.7/5 |
![]() | Stanley Black & Decker | 3.7/5 |
![]() | Ford Motor Company | 3.4/5 |
DuPont has an overall Customer Satisfaction score of 72 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
DuPont's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers who have used DuPont's products/services for Over 10 Years.
Female customers rated DuPont's Customer Satisfaction score 17 points higher than Male customers.
Very Satisfied | 30% | |
|---|---|---|
Satisfied | 40% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 0% | |
Very Dissatisfied | 10% |
Very Satisfied | 62% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 13% |
DuPont's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.
DuPont's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.
DuPont's Customer Satisfaction (CSAT) score was rated 86% according to Asian or Pacific Islander users and customers.
DuPont's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% | |||||||||||||||
| 36-40 | 75% | |||||||||||||||
| 56-60 | 67% |
DuPont's Customer Satisfaction score was rated the highest by customers who have used DuPont's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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DuPont's Customer Satisfaction score was rated 100 points by Tech industry customers.
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}Compared to its competitors, DuPont's Customer Satisfaction score is rated right above Wilbur-Ellis, and is preceded by Johns Manville.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | DSM | 82% |
![]() | Johns Manville | 73% |
![]() | DuPont | 72% |
![]() | Wilbur-Ellis | 69% |
![]() | Owens Corning | 67% |
![]() | Novartis Oncology | 67% |
![]() | Monsanto Company | 41% |
![]() | Myer | 0% |
In the Energy and Manufacturing industry, DuPont's Customer Satisfaction score is rated right above Stanley Black & Decker, and is preceded by Audi.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Toyota | 82% |
![]() | Honda | 81% |
![]() | Mercedes-Benz USA | 80% |
![]() | 3M | 75% |
![]() | Tesla | 74% |
![]() | Audi | 74% |
![]() | DuPont | 72% |
![]() | Stanley Black & Decker | 70% |
![]() | Ford Motor Company | 61% |
DuPont has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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Wilmington, DE
http://www.dupont.com
DuPont's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by customers from the Architecture and Planning industry.
Male customers rated DuPont's Customer Service score 0.4 stars higher than Female customers.
DuPont's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 3.1 | African American/Black | 3.1 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
DuPont's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.6 | 26-30 | 3.6 |
36-40 3.4 | 36-40 | 3.4 |
56-60 3.3 | 56-60 | 3.3 |
DuPont's Customer Service score was rated the highest by customers who have used DuPont's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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DuPont's Customer Service score was rated the highest by Tech industry customers, and the lowest by Architecture and Planning industry customers.
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Compared to its competitors, DuPont's Customer Service score is rated right above Wilbur-Ellis, and is preceded by DSM.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Novartis Oncology | 4/5 |
![]() | Johns Manville | 3.9/5 |
![]() | DSM | 3.8/5 |
![]() | DuPont | 3.8/5 |
![]() | Wilbur-Ellis | 3.6/5 |
![]() | Owens Corning | 3.4/5 |
![]() | Monsanto Company | 2.9/5 |
![]() | Myer | N/A |
In the Energy and Manufacturing industry, DuPont's Customer Service score is rated right above 3M, and is preceded by Stanley Black & Decker.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.1/5 |
![]() | Toyota | 4/5 |
![]() | Honda | 4/5 |
![]() | Tesla | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | DuPont | 3.8/5 |
![]() | 3M | 3.8/5 |
![]() | Ford Motor Company | 3.4/5 |
DuPont has a 2.8/5 stars for its overall company culture rated by their employees

DuPont scored a 17 for Net Promoter Score and a -21 for Employee Net Promoter Score. NPS gauges how likely a customer of DuPont would recommend the brand to a friend. ENPS measures how likely DuPont employees would recommend working at DuPont to a friend.
| 48% | Promoters |
|---|---|
| 21% | Passive |
| 31% | Detractors |
| 27% | Promoters |
|---|---|
| 25% | Passive |
| 48% | Detractors |
DuPont is ranked #175 in the Global Top 100 Brands. It ranks just behind MGM Resorts International and just ahead of Prudential.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
173 | ![]() | Oracle | ![]() | Safra Catz | Tech |
174 | ![]() | MGM Resorts International | ![]() | Bill Hornbuckle | Travel and Hospitality |
175 | ![]() | DuPont | ![]() | Edward Breen | Energy and Manufacturing |
176 | ![]() | Prudential | ![]() | Charles F. Lowrey | Banking and Financial Services |
177 | ![]() | Northrop Grumman Corporation | ![]() | Kathy Warden | Automotive and Transportation |
178 | ![]() | BP | ![]() | Bernard Looney | Energy and Manufacturing |
179 | ![]() | Honeywell | ![]() | Darius Adamczyk | Energy and Manufacturing |
DuPont is ranked #13 in the Energy and Manufacturing Industry. It ranks just behind Caterpillar Inc. and just ahead of BP.
| RANK | COMPANY | Location | |
|---|---|---|---|
11 | ![]() | Western Digital Corporation | Irvine, CA |
12 | ![]() | Caterpillar Inc. | Deerfield, IL |
13 | ![]() | DuPont | Wilmington, DE |
14 | ![]() | BP | Houston, TX |
15 | ![]() | Honeywell | Charlotte, NC |
16 | ![]() | John Deere | Moline, IL |
17 | ![]() | Goodyear | Akron, OH |