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Dow Chemical Company is

Ranked

#18

Energy and Manufacturing Brands

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Dow Chemical Company

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Dow Chemical Company

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Dow Chemical Company is ranked #18 in Energy and Manufacturing Brands

About Dow Chemical Company's Brand

The Dow Company manufactures and sells chemicals, plastic materials, agricultural services and other specialized products and services. Dow Chemical Company ’s brand is ranked #196 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Dow Chemical Company . When compared to other organizations within the Energy and Manufacturing industry, Dow Chemical Company is ranked #18. Among its major competitors, Dow Chemical Company is ranked in 2nd place for NPS while BASF is 1st, and DuPont is 3rd. Overall, Dow Chemical Company has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $68.56B

Brand at a Glance

79%

Customer Loyalty

4.1/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

Dow Chemical Company Ranking

^#18 in Energy and Manufacturing
^#2 / 4 of its competitors

Dow Chemical Company NPS

Dow Chemical Company 's Net Promoter Score (NPS) is a 27 with 55% Promoters, 17% Passives, and 28% Detractors. Net Promoter Score tracks whether Dow Chemical Company 's customers would recommend using the product based on a scale of -100 to 100.

Dow Chemical Company Overall NPS

NPS

55%	Promoters
17%	Passives
28%	Detractors

Dow Chemical Company NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2024 23	Jun 2024	23
Jul 2024 24	Jul 2024	24
Aug 2024 25	Aug 2024	25
Sep 2024 23	Sep 2024	23
Oct 2024 25	Oct 2024	25
Nov 2024 25	Nov 2024	25
Dec 2024 25	Dec 2024	25
Jan 2025 26	Jan 2025	26
Feb 2025 28	Feb 2025	28
May 2025 29	May 2025	29
Jul 2025 29	Jul 2025	29
Oct 2025 28	Oct 2025	28

How Other Brands Compare

Dow Chemical Company is ranked second for NPS among its competitors. BASF and DuPont come in first and third, with Dow AgroSciences coming in at #4. Among those competitors, it is the second most valued company behind BASF.

	Dow Chemical Company	DuPont	BASF	Dow AgroSciences
Global Ranking	#196	#175	#535	#-
NPS	27	17	31	0
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	Neutral	-
Valuation Updated every 24 hours for public companies	$68.56B	$41.76B	$76.09B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Dow Chemical Company NPS by Gender

Female customers rated Dow Chemical Company 's NPS 26 points higher than Male customers.

Male

Dow Chemical Company 's NPS was rated 24 by Male customers on Comparably.

53%

Promoters

18%

Passives

29%

Detractors

Female

Dow Chemical Company 's NPS was rated 50 by Female customers on Comparably.

60%

Promoters

30%

Passives

10%

Detractors

Dow Chemical Company NPS by Ethnicity

Dow Chemical Company 's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 61	Caucasian	61
Hispanic or Latino -34	Hispanic or Latino	-34
African American/Black 0	African American/Black	0
Asian or Pacific Islander 61	Asian or Pacific Islander	61
Other -25	Other	-25

Dow Chemical Company NPS by Age

Dow Chemical Company 's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

100

Summary

Age

Promoters

Passives

Detractors

18-25

25%

50%

26-30

60%

40%

36-40

33%

34%

33%

41-45

71%

15%

14%

51-55

33%

34%

33%

Dow Chemical Company NPS by Usage

Dow Chemical Company 's NPS was rated the highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 0	Less than 1 Year	0
1 to 2 Years 100	1 to 2 Years	100
2 to 5 Years 25	2 to 5 Years	25
5 to 10 Years 24	5 to 10 Years	24
Over 10 Years 25	Over 10 Years	25

Dow Chemical Company NPS vs. Competitors

Compared to its competitors, Dow Chemical Company 's NPS is rated right above DuPont, and is preceded by BASF.

COMPANY		NPS Score
	BASF	31
	Dow Chemical Company	27
	DuPont	17
	Dow AgroSciences	0
	Clariant	0
	SGL Carbon	N/A
	Dow Corning	-50

Dow Chemical Company NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Dow Chemical Company 's NPS is rated right above 3M, and is preceded by Tesla.

COMPANY		NPS Score
	Toyota	43
	Mercedes-Benz USA	39
	Honda	37
	Audi	34
	Tesla	29
	Dow Chemical Company	27
	3M	22
	Stanley Black & Decker	22
	Ford Motor Company	13

Dow Chemical Company Customer Reviews

Out of the 6 Dow Chemical Company customer reviews 6 were positive and 0 were constructive. Dow Chemical Company customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Dow Chemical Company Customer Loyalty

79%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

79% of Dow Chemical Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

79%

21%

Dow Chemical Company Customer Loyalty Score by Gender

Female customers rated Dow Chemical Company 's Customer Loyalty score 16% higher than Male customers.

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Male

84%

Yes

Female

100%

Yes

Dow Chemical Company Customer Loyalty Score by Ethnicity

Dow Chemical Company 's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

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100

out of 100

Caucasian

out of 100

Hispanic or Latino

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Dow Chemical Company Customer Loyalty Score by Age

Dow Chemical Company 's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%
26-30 100%	26-30	100%
36-40 100%	36-40	100%
41-45 74%	41-45	74%
51-55 70%	51-55	70%

Dow Chemical Company Customer Loyalty Score by Usage

Dow Chemical Company 's Customer Loyalty score was rated the highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	61%
1 to 2 Years	100%
2 to 5 Years	89%
5 to 10 Years	100%
Over 10 Years	100%

Dow Chemical Company Customer Loyalty Score by Industry

Dow Chemical Company 's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Chemicals industry customers.

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Tech	100%
Chemicals	80%

Dow Chemical Company Customer Loyalty vs. Competitors

Compared to its competitors, Dow Chemical Company 's Customer Loyalty score is rated right above DuPont, and is preceded by BASF.

COMPANY		Customer Loyalty Score
	Clariant	100%
	Dow Corning	100%
	BASF	83%
	Dow Chemical Company	79%
	DuPont	77%
	Dow AgroSciences	55%
	SGL Carbon	N/A

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Dow Chemical Company 's Customer Loyalty score is rated right above Tesla, and is preceded by Ford Motor Company.

COMPANY		Customer Loyalty Score
	Honda	86%
	Audi	84%
	Mercedes-Benz USA	84%
	Toyota	83%
	Stanley Black & Decker	82%
	3M	80%
	Ford Motor Company	80%
	Dow Chemical Company	79%
	Tesla	77%

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Dow Chemical Company Product Quality

4.1/5

Dow Chemical Company has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Dow Chemical Company Product Information

Dow Chemical Company ’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Dow Chemical Company 's product the highest. Reviewers from the Chemicals industry rated Dow Chemical Company the lowest at 4.2.

Website: http://www.dow.com

Company Size: 10,000+ Employees

Industry

Chemicals

Quick Insights into Dow Chemical Company Product Quality

Dow Chemical Company 's Product Quality score was rated highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and rated lowest by Other customers.

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Ranked Dow Chemical Company Product Quality the Highest

1 to 2 Years	4.7
36-40	4.6
African American/Black	4.6

Ranked Dow Chemical Company Product Quality the Lowest

Less than 1 Year	3.7
51-55	3.3
Other	2.6

Dow Chemical Company Product Quality Score by Gender

Female customers rated Dow Chemical Company 's Product Quality score 0.4 stars higher than Male customers.

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Male

4.1/5

Female

4.5/5

Dow Chemical Company Product Quality Score by Ethnicity

Dow Chemical Company 's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
Hispanic or Latino 2.6	Hispanic or Latino	2.6
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 4.6	Asian or Pacific Islander	4.6
Other 2.6	Other	2.6

Dow Chemical Company Product Quality Score by Age

Dow Chemical Company 's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 4.5	18-25	4.5
26-30 4.4	26-30	4.4
36-40 4.6	36-40	4.6
41-45 3.7	41-45	3.7
51-55 3.3	51-55	3.3

Dow Chemical Company Product Quality Score by Usage

Dow Chemical Company 's Product Quality score was rated the highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.7
1 to 2 Years	4.7
2 to 5 Years	4.2
5 to 10 Years	3.8
Over 10 Years	4.7

Dow Chemical Company Product Quality Score by Industry

Dow Chemical Company 's Product Quality score was rated the highest by Tech industry customers, and the lowest by Chemicals industry customers.

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Tech	4.5
Chemicals	4.2

Dow Chemical Company Product Quality vs. Competitors

Compared to its competitors, Dow Chemical Company 's Product Quality score is rated right above DuPont, and is preceded by BASF.

COMPANY		Product Quality Score
	Clariant	4.5/5
	Dow Corning	4.5/5
	BASF	4.2/5
	Dow Chemical Company	4.1/5
	DuPont	3.8/5
	Dow AgroSciences	3.4/5
	SGL Carbon	N/A

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Dow Chemical Company 's Product Quality score is rated right above Tesla, and is preceded by Toyota.

COMPANY		Product Quality Score
	Mercedes-Benz USA	4.2/5
	Honda	4.1/5
	Toyota	4.1/5
	Dow Chemical Company	4.1/5
	Tesla	3.9/5
	3M	3.9/5
	Audi	3.9/5
	Stanley Black & Decker	3.8/5
	Ford Motor Company	3.5/5

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Dow Chemical Company Pricing

Dow Chemical Company ROI & Value For Money

3.9/5

Dow Chemical Company has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Dow Chemical Company Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Chemicals industry think that they had the lowest ROI from Dow Chemical Company .

Quick Insights into Dow Chemical Company ROI

Dow Chemical Company 's ROI score was rated highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and rated lowest by Hispanic or Latino customers.

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Ranked Dow Chemical Company ROI the Highest

1 to 2 Years	4.9
26-30	4.6
Female	4.5

Ranked Dow Chemical Company ROI the Lowest

51-55	3.5
Less than 1 Year	3.2
Hispanic or Latino	2.5

Dow Chemical Company ROI Score by Gender

Female customers rated Dow Chemical Company 's ROI score 0.8 stars higher than Male customers.

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Male

3.7/5

Female

4.5/5

Dow Chemical Company ROI Score by Ethnicity

Dow Chemical Company 's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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Summary	Ethnicity	Score
Caucasian 4.4	Caucasian	4.4
Hispanic or Latino 2.5	Hispanic or Latino	2.5
African American/Black 3.8	African American/Black	3.8
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4
Other 2.7	Other	2.7

Dow Chemical Company ROI Score by Age

Dow Chemical Company 's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 3.7	18-25	3.7
26-30 4.6	26-30	4.6
36-40 4.3	36-40	4.3
41-45 4	41-45	4
51-55 3.5	51-55	3.5

Dow Chemical Company ROI Score by Usage

Dow Chemical Company 's ROI score was rated the highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.2
1 to 2 Years	4.9
2 to 5 Years	4
5 to 10 Years	3.7
Over 10 Years	3.9

Dow Chemical Company ROI Score by Industry

Dow Chemical Company 's ROI score was rated the highest by Tech industry customers, and the lowest by Chemicals industry customers.

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Tech	4.3
Chemicals	3.9

Dow Chemical Company Pricing vs. Competitors

Compared to its competitors, Dow Chemical Company 's ROI score is rated right above DuPont, and is preceded by BASF.

COMPANY		Pricing Score
	Clariant	4.2/5
	BASF	4.1/5
	Dow Chemical Company	3.9/5
	DuPont	3.7/5
	Dow AgroSciences	3.4/5
	Dow Corning	3/5
	SGL Carbon	N/A

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Dow Chemical Company 's ROI score is rated right above Tesla, and is preceded by Honda.

COMPANY		Pricing Score
	Toyota	4/5
	Mercedes-Benz USA	4/5
	Honda	3.9/5
	Dow Chemical Company	3.9/5
	Tesla	3.9/5
	3M	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.7/5
	Ford Motor Company	3.4/5

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Dow Chemical Company Customer Satisfaction (CSAT)

Dow Chemical Company Customer Satisfaction (CSAT) Score

76 / 100

Dow Chemical Company has an overall Customer Satisfaction score of 76 rated by its users and customers.

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Very Satisfied	50%
Satisfied	26%
Neither Satisfied nor Dissatisfied	15%
Dissatisfied	3%
Very Dissatisfied	6%

Very Satisfied

50%

Satisfied

26%

Neither Satisfied nor Dissatisfied

15%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Dow Chemical Company Customer Satisfaction

Dow Chemical Company 's Customer Satisfaction score was rated highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and rated lowest by Hispanic or Latino customers.

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Ranked Dow Chemical Company Customer Satisfaction the Highest

1 to 2 Years	100%
18-25	100%
African American/Black	100%

Ranked Dow Chemical Company Customer Satisfaction the Lowest

Less than 1 Year	72%
51-55	33%
Hispanic or Latino	33%

Dow Chemical Company Customer Satisfaction Score by Gender

Female customers rated Dow Chemical Company 's Customer Satisfaction score 12 points higher than Male customers.

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88 / 100

Male

	Very Satisfied	44%
	Satisfied	44%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	12%

100 / 100

Female

	Very Satisfied	63%
	Satisfied	37%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	0%

Dow Chemical Company Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Dow Chemical Company's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100

Very Satisfied	63%
Satisfied	37%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

63%

Satisfied

37%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Dow Chemical Company's Customer Satisfaction (CSAT) score was rated 33% according to Hispanic or Latino users and customers.

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33 / 100

Very Satisfied	0%
Satisfied	33%
Neither Satisfied nor Dissatisfied	34%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

Satisfied

33%

Neither Satisfied nor Dissatisfied

34%

Dissatisfied

Very Dissatisfied

33%

CSAT according to African American/Black

Dow Chemical Company's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	67%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Dow Chemical Company's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100

Very Satisfied	63%
Satisfied	37%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

63%

Satisfied

37%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Dow Chemical Company's Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.

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50 / 100

Very Satisfied	0%
Satisfied	50%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

Satisfied

50%

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

25%

Dow Chemical Company Customer Satisfaction Score by Age

Dow Chemical Company 's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

18-25

100%

26-30

100%

36-40

100%

41-45

86%

51-55

33%

Dow Chemical Company Customer Satisfaction Score by Usage

Dow Chemical Company 's Customer Satisfaction score was rated the highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	72
1 to 2 Years	100
2 to 5 Years	86
5 to 10 Years	86

Dow Chemical Company Customer Satisfaction Score by Industry

Dow Chemical Company 's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Chemicals industry customers.

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Tech	100
Chemicals	87

Dow Chemical Company Customer Satisfaction vs. Competitors

Compared to its competitors, Dow Chemical Company 's Customer Satisfaction score is rated right above DuPont, and is preceded by BASF.

COMPANY		Customer Satisfaction (CSAT) Score
	Dow AgroSciences	100%
	Clariant	100%
	BASF	83%
	Dow Chemical Company	76%
	DuPont	72%
	Dow Corning	50%
	SGL Carbon	0%

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Dow Chemical Company 's Customer Satisfaction score is rated right above 3M, and is preceded by Mercedes-Benz USA.

COMPANY		Customer Satisfaction (CSAT) Score
	Toyota	82%
	Honda	81%
	Mercedes-Benz USA	80%
	Dow Chemical Company	76%
	3M	75%
	Tesla	74%
	Audi	74%
	Stanley Black & Decker	70%
	Ford Motor Company	62%

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Dow Chemical Company Customer Service

3.9/5

Dow Chemical Company has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Dow Chemical Company 's Customer Service

Address

Midland, MI 48674

Website

http://www.dow.com

Phone Number

(989) 636-1000

Dow Chemical Company 's Social Links

Quick Insights into Dow Chemical Company Customer Service

Dow Chemical Company 's Customer Service score was rated highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and rated lowest by Hispanic or Latino customers.

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Ranked Dow Chemical Company Customer Service the Highest

1 to 2 Years	4.9
36-40	4.8
African American/Black	4.6

Ranked Dow Chemical Company Customer Service the Lowest

Less than 1 Year	3.5
51-55	3.3
Hispanic or Latino	2.3

Dow Chemical Company Customer Service Score by Gender

Female customers rated Dow Chemical Company 's Customer Service score 0.6 stars higher than Male customers.

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Male

3.8/5

Female

4.4/5

Dow Chemical Company Customer Service Score by Ethnicity

Dow Chemical Company 's Customer Service score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.3	Caucasian	4.3
Hispanic or Latino 2.3	Hispanic or Latino	2.3
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4
Other 3.1	Other	3.1

Dow Chemical Company Customer Service Score by Age

Dow Chemical Company 's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 4	18-25	4
26-30 4.6	26-30	4.6
36-40 4.8	36-40	4.8
41-45 3.8	41-45	3.8
51-55 3.3	51-55	3.3

Dow Chemical Company Customer Service Score by Usage

Dow Chemical Company 's Customer Service score was rated the highest by customers who have used Dow Chemical Company 's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.5
1 to 2 Years	4.9
2 to 5 Years	4
5 to 10 Years	3.8
Over 10 Years	3.6

Dow Chemical Company Customer Service Score by Industry

Dow Chemical Company 's Customer Service score was rated 4.3 stars by both Chemicals and Tech industry customers.

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Tech	4.3
Chemicals	4.3

Dow Chemical Company Customer Service vs. Competitors

Compared to its competitors, Dow Chemical Company 's Customer Service score is rated right above DuPont, and is preceded by BASF.

COMPANY		Customer Service Score
	Dow AgroSciences	5/5
	Clariant	4.2/5
	BASF	4.1/5
	Dow Chemical Company	3.9/5
	DuPont	3.8/5
	Dow Corning	3.5/5
	SGL Carbon	N/A

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Dow Chemical Company 's Customer Service score is rated right above Tesla, and is preceded by Honda.

COMPANY		Customer Service Score
	Mercedes-Benz USA	4.1/5
	Toyota	4/5
	Honda	4/5
	Dow Chemical Company	3.9/5
	Tesla	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.8/5
	3M	3.8/5
	Ford Motor Company	3.4/5

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Dow Chemical Company as an Employer

3.8/5

Dow Chemical Company has a 3.8/5 stars for its overall company culture rated by their employees

top

15%

CEO of Dow Chemical Company

Jim Fitterling

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Dow Chemical Company scored a 27 for Net Promoter Score and a 13 for Employee Net Promoter Score. NPS gauges how likely a customer of Dow Chemical Company would recommend the brand to a friend. ENPS measures how likely Dow Chemical Company employees would recommend working at Dow Chemical Company to a friend.

Net Promoter Score

NPS Score

55%	Promoters
17%	Passive
28%	Detractors

Employee Net Promoter Score

eNPS Score

46%	Promoters
21%	Passive
33%	Detractors

Global Ranking Snapshot

Dow Chemical Company is ranked #196 in the Global Top 100 Brands. It ranks just behind Paychex and just ahead of Albertsons Companies.

RANK			INDUSTRY
194	Skechers U.S.A.	Robert Greenberg	Retail
195	Paychex	John B. Gibson, Jr.	Business and Consumer Services
196	Dow Chemical Company	Jim Fitterling	Energy and Manufacturing
197	Albertsons Companies	Vivek Sankaran	Retail
198	UnitedHealth Group	Andrew Witty	Health and Wellness
199	Morgan Stanley	James Gorman	Banking and Financial Services
200	Edward Jones	Penny Pennington	Banking and Financial Services

Energy and Manufacturing Ranking Snapshot

Dow Chemical Company is ranked #18 in the Energy and Manufacturing Industry. It ranks just behind Goodyear and just ahead of Avery Dennison.

RANK		Location
16	John Deere	Moline, IL
17	Goodyear	Akron, OH
18	Dow Chemical Company	Midland, MI
19	Avery Dennison	Glendale, CA
20	Kimberly-Clark	Irving, TX
21	Corning	Corning, NY
22	Texas Instruments	Dallas, TX