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Corning is

Ranked

#21

Energy and Manufacturing Brands

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Corning

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Corning

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Corning is ranked #21 in Energy and Manufacturing Brands

About Corning's Brand

"Corning is a manufacturer of glass, ceramics, and related materials, primarily for industrial and scientific applications." Corning’s brand is ranked #324 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Corning. When compared to other organizations within the Energy and Manufacturing industry, Corning is ranked #21. Among its major competitors, Corning is ranked in 1st place for NPS while Owens Corning is 2nd, and Gentex Corporation is 3rd.Their current market cap is $33.84B

Brand at a Glance

83%

Customer Loyalty

4.2/5

Product Quality

4.3/5

Pricing

4.2/5

Customer Service

Corning Ranking

^#21 in Energy and Manufacturing
^#1 / 4 of its competitors

Corning NPS

Corning's Net Promoter Score (NPS) is a 49 with 65% Promoters, 19% Passives, and 16% Detractors. Net Promoter Score tracks whether Corning's customers would recommend using the product based on a scale of -100 to 100.

Corning Overall NPS

NPS

65%	Promoters
19%	Passives
16%	Detractors

Corning NPS Trend

-100

-50

100

Summary	Date	Score
Nov 2023 46	Nov 2023	46
Dec 2023 48	Dec 2023	48
Jan 2024 47	Jan 2024	47
Feb 2024 50	Feb 2024	50
Apr 2024 49	Apr 2024	49
Jun 2024 51	Jun 2024	51
Aug 2024 51	Aug 2024	51
Sep 2024 53	Sep 2024	53
Oct 2024 52	Oct 2024	52
Dec 2024 52	Dec 2024	52
Nov 2025 49	Nov 2025	49
Jan 2026 49	Jan 2026	49

How Other Brands Compare

Corning is ranked first for NPS among its competitors. Owens Corning and Gentex Corporation come in second and third, with CommScope coming in at #4. Among those competitors, it is the most valued company.

	Corning	Owens Corning	Gentex Corporation	CommScope
Global Ranking	#324	#555	#-	#-
NPS	49	23	16	-5
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	-	Neutral
Valuation Updated every 24 hours for public companies	$33.84B	$9.66B	$8.64B	$3.17B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Corning NPS by Gender

Male customers rated Corning's NPS 40 points higher than Female customers.

Male

Corning's NPS was rated 82 by Male customers on Comparably.

82%

Promoters

18%

Passives

Detractors

Female

Corning's NPS was rated 42 by Female customers on Comparably.

71%

Promoters

Passives

29%

Detractors

Corning NPS by Ethnicity

Corning's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 86	Caucasian	86
African American/Black -25	African American/Black	-25
Asian or Pacific Islander 75	Asian or Pacific Islander	75

Corning NPS by Age

Corning's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

100

Summary

Age

Promoters

Passives

Detractors

26-30

80%

20%

31-35

67%

33%

41-45

83%

17%

Corning NPS by Usage

Corning's NPS was rated the highest by customers who have used Corning's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 100	Less than 1 Year	100
2 to 5 Years 66	2 to 5 Years	66
Over 10 Years 72	Over 10 Years	72

Corning NPS vs. Competitors

Compared to its competitors, Corning's NPS is rated right above Owens Corning.

COMPANY		NPS Score
	Corning	49
	Owens Corning	23
	Gentex Corporation	16
	CommScope	-5
	OCC	-60

Corning NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Corning's NPS is rated right above Toyota.

COMPANY		NPS Score
	Corning	49
	Toyota	43
	Mercedes-Benz USA	39
	Honda	37
	Audi	34
	Tesla	29
	3M	22
	Stanley Black & Decker	22
	Ford Motor Company	13

Corning Customer Reviews

Out of the 2 Corning customer reviews 2 were positive and 0 were constructive. Corning customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Corning Customer Loyalty

83%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

83% of Corning users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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83%

17%

Corning Customer Loyalty Score by Gender

Corning's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.

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Male

100%

Yes

Female

100%

Yes

Corning Customer Loyalty Score by Ethnicity

Corning's Customer Loyalty score was rated 100% by both African American/Black and Caucasian customers on Comparably.

% who answered "Yes"

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100

out of 100

Caucasian

100

out of 100

African American/Black

100

out of 100

Asian or Pacific Islander

Corning Customer Loyalty Score by Age

Corning's Customer Loyalty score was rated 100% by customers ages 26-30 and customers ages 41-45 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
26-30 100%	26-30	100%
31-35 100%	31-35	100%
41-45 100%	41-45	100%

Corning Customer Loyalty Score by Usage

Corning's Customer Loyalty score was rated 100% by customers who have used Corning's products/services for 2 to 5 Years, and by customers with Over 10 Years of usage.

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Less than 1 Year	100%
2 to 5 Years	100%
Over 10 Years	100%

Corning Customer Loyalty Score by Industry

Corning's Customer Loyalty score was rated 100% by both Aerospace and Aviation and Tech industry customers.

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Tech	100%
Aerospace and Aviation	100%

Corning Customer Loyalty vs. Competitors

Compared to its competitors, Corning's Customer Loyalty score is rated right above Gentex Corporation.

COMPANY		Customer Loyalty Score
	Corning	83%
	Gentex Corporation	83%
	Owens Corning	66%
	OCC	63%
	CommScope	62%

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Corning's Customer Loyalty score is rated right above Toyota, and is preceded by Mercedes-Benz USA.

COMPANY		Customer Loyalty Score
	Honda	86%
	Audi	84%
	Mercedes-Benz USA	84%
	Corning	83%
	Toyota	83%
	Stanley Black & Decker	82%
	3M	80%
	Ford Motor Company	80%
	Tesla	77%

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Corning Product Quality

4.2/5

Corning has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Corning Product Information

Corning’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Corning's product the highest.

Website: http://www.corning.com/

Company Size: 10,000+ Employees

Industry

Tech

Hardware and Devices

Manufacturing

Quick Insights into Corning Product Quality

Corning's Product Quality score was rated highest by customers ages 41-45, and rated lowest by African American/Black customers.

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Ranked Corning Product Quality the Highest

41-45	5
Asian or Pacific Islander	5
Less than 1 Year	5

Ranked Corning Product Quality the Lowest

Over 10 Years	4.5
Tech	4.1
African American/Black	3.9

Corning Product Quality Score by Gender

Male customers rated Corning's Product Quality score 0.2 stars higher than Female customers.

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Male

4.7/5

Female

4.5/5

Corning Product Quality Score by Ethnicity

Corning's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
African American/Black 3.9	African American/Black	3.9
Asian or Pacific Islander 5	Asian or Pacific Islander	5

Corning Product Quality Score by Age

Corning's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

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Summary	Age	Score
26-30 4.5	26-30	4.5
31-35 4.6	31-35	4.6
41-45 5	41-45	5

Corning Product Quality Score by Usage

Corning's Product Quality score was rated the highest by customers who have used Corning's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	5
2 to 5 Years	4.8
Over 10 Years	4.5

Corning Product Quality Score by Industry

Corning's Product Quality score was rated 4.1 stars by both Aerospace and Aviation and Tech industry customers.

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Tech	4.1
Aerospace and Aviation	4.1

Corning Product Quality vs. Competitors

Compared to its competitors, Corning's Product Quality score is rated right above Gentex Corporation.

COMPANY		Product Quality Score
	Corning	4.2/5
	Gentex Corporation	3.7/5
	CommScope	3.6/5
	Owens Corning	3.5/5
	OCC	3/5

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Corning's Product Quality score is rated right above Mercedes-Benz USA.

COMPANY		Product Quality Score
	Corning	4.2/5
	Mercedes-Benz USA	4.2/5
	Honda	4.1/5
	Toyota	4.1/5
	Tesla	3.9/5
	3M	3.9/5
	Audi	3.9/5
	Stanley Black & Decker	3.8/5
	Ford Motor Company	3.5/5

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Corning Pricing

Corning ROI & Value For Money

4.3/5

Corning has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.

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Corning Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Corning.

Quick Insights into Corning ROI

Corning's ROI score was rated highest by customers who have used Corning's products/services for 2 to 5 Years, and rated lowest by African American/Black customers.

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Ranked Corning ROI the Highest

2 to 5 Years	4.6
Caucasian	4.6
Female	4.5

Ranked Corning ROI the Lowest

Over 10 Years	4.1
Aerospace and Aviation	4
African American/Black	3.6

Corning ROI Score by Gender

Female customers rated Corning's ROI score 0.2 stars higher than Male customers.

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Male

4.3/5

Female

4.5/5

Corning ROI Score by Ethnicity

Corning's ROI score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
African American/Black 3.6	African American/Black	3.6
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5

Corning ROI Score by Age

Corning's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.

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Summary	Age	Score
26-30 4.4	26-30	4.4
31-35 4.1	31-35	4.1
41-45 4.1	41-45	4.1

Corning ROI Score by Usage

Corning's ROI score was rated the highest by customers who have used Corning's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.5
2 to 5 Years	4.6
Over 10 Years	4.1

Corning ROI Score by Industry

Corning's ROI score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	4.4
Aerospace and Aviation	4

Corning Pricing vs. Competitors

Compared to its competitors, Corning's ROI score is rated right above Gentex Corporation.

COMPANY		Pricing Score
	Corning	4.3/5
	Gentex Corporation	3.8/5
	OCC	3.8/5
	CommScope	3.4/5
	Owens Corning	3.3/5

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Corning's ROI score is rated right above Toyota.

COMPANY		Pricing Score
	Corning	4.3/5
	Toyota	4/5
	Mercedes-Benz USA	4/5
	Honda	3.9/5
	Tesla	3.9/5
	3M	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.7/5
	Ford Motor Company	3.4/5

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Corning Customer Satisfaction (CSAT)

Corning Customer Satisfaction (CSAT) Score

72 / 100

Corning has an overall Customer Satisfaction score of 72 rated by its users and customers.

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Very Satisfied	59%
Satisfied	13%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	4%
Very Dissatisfied	7%

Very Satisfied

59%

Satisfied

13%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Corning Customer Satisfaction

Corning's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by African American/Black customers.

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Ranked Corning Customer Satisfaction the Highest

Asian or Pacific Islander	100%
Less than 1 Year	100%
Male	88%

Ranked Corning Customer Satisfaction the Lowest

Female	67%
Over 10 Years	60%
African American/Black	50%

Corning Customer Satisfaction Score by Gender

Male customers rated Corning's Customer Satisfaction score 21 points higher than Female customers.

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88 / 100

Male

	Very Satisfied	75%
	Satisfied	13%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	12%

67 / 100

Female

	Very Satisfied	67%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	17%
	Dissatisfied	0%
	Very Dissatisfied	16%

Corning Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Corning's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Corning's Customer Satisfaction (CSAT) score was rated 50% according to African American/Black users and customers.

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50 / 100

Very Satisfied	25%
Satisfied	25%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

25%

Satisfied

25%

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

25%

CSAT according to Asian or Pacific Islander

Corning's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100

Very Satisfied	75%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

75%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Corning Customer Satisfaction Score by Age

Corning's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

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100

Breakdown

Age

Score

26-30

75%

41-45

80%

Corning Customer Satisfaction Score by Usage

Corning's Customer Satisfaction score was rated the highest by customers who have used Corning's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	100
2 to 5 Years	75
Over 10 Years	60

Corning Customer Satisfaction vs. Competitors

Compared to its competitors, Corning's Customer Satisfaction score is rated right above Owens Corning, and is preceded by Gentex Corporation.

COMPANY		Customer Satisfaction (CSAT) Score
	Gentex Corporation	76%
	Corning	72%
	Owens Corning	67%
	CommScope	52%
	OCC	51%

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Corning's Customer Satisfaction score is rated right above Stanley Black & Decker, and is preceded by Audi.

COMPANY		Customer Satisfaction (CSAT) Score
	Toyota	82%
	Honda	81%
	Mercedes-Benz USA	80%
	3M	75%
	Tesla	74%
	Audi	74%
	Corning	72%
	Stanley Black & Decker	70%
	Ford Motor Company	61%

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Corning Customer Service

4.2/5

Corning has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About Corning's Customer Service

Address

Corning, NY

Website

http://www.corning.com/

Quick Insights into Corning Customer Service

Corning's Customer Service score was rated highest by Caucasian customers, and rated lowest by African American/Black customers.

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Ranked Corning Customer Service the Highest

Caucasian	4.8
Less than 1 Year	4.8
41-45	4.6

Ranked Corning Customer Service the Lowest

Female	4
Over 10 Years	3.8
African American/Black	2.9

Corning Customer Service Score by Gender

Male customers rated Corning's Customer Service score 0.6 stars higher than Female customers.

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Male

4.6/5

Female

4/5

Corning Customer Service Score by Ethnicity

Corning's Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.8	Caucasian	4.8
African American/Black 2.9	African American/Black	2.9
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5

Corning Customer Service Score by Age

Corning's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

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100

Summary	Age	Customer Service Score
26-30 4.4	26-30	4.4
31-35 4.5	31-35	4.5
41-45 4.6	41-45	4.6

Corning Customer Service Score by Usage

Corning's Customer Service score was rated the highest by customers who have used Corning's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.8
2 to 5 Years	4.1
Over 10 Years	3.8

Corning Customer Service Score by Industry

Corning's Customer Service score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	4.5
Aerospace and Aviation	4

Corning Customer Service vs. Competitors

Compared to its competitors, Corning's Customer Service score is rated right above Gentex Corporation.

COMPANY		Customer Service Score
	Corning	4.2/5
	Gentex Corporation	3.7/5
	OCC	3.7/5
	Owens Corning	3.4/5
	CommScope	3.4/5

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Corning's Customer Service score is rated right above Mercedes-Benz USA.

COMPANY		Customer Service Score
	Corning	4.2/5
	Mercedes-Benz USA	4.1/5
	Toyota	4/5
	Honda	4/5
	Tesla	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.8/5
	3M	3.8/5
	Ford Motor Company	3.4/5

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Corning as an Employer

3.8/5

Corning has a 3.8/5 stars for its overall company culture rated by their employees

top

30%

CEO of Corning

Wendell Weeks

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Corning scored a 49 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Corning would recommend the brand to a friend. ENPS measures how likely Corning employees would recommend working at Corning to a friend.

Net Promoter Score

NPS Score

65%	Promoters
19%	Passive
16%	Detractors

Employee Net Promoter Score

eNPS Score

44%	Promoters
22%	Passive
34%	Detractors

Global Ranking Snapshot

Corning is ranked #324 in the Global Top 100 Brands. It ranks just behind Boston Scientific and just ahead of Herman Miller.

RANK			INDUSTRY
322	Gallup	Jim Clifton	Business and Consumer Services
323	Boston Scientific	Michael Mahoney	Health and Wellness
324	Corning	Wendell Weeks	Energy and Manufacturing
325	Herman Miller	Andi Owen	Consumer Goods
326	Texas Instruments	Rich Templeton	Energy and Manufacturing
327	Hasbro	Brian Goldner	Consumer Goods
328	Twilio Inc.	Jeff Lawson	Tech

Energy and Manufacturing Ranking Snapshot

Corning is ranked #21 in the Energy and Manufacturing Industry. It ranks just behind Kimberly-Clark and just ahead of Texas Instruments.

RANK		Location
19	Avery Dennison	Glendale, CA
20	Kimberly-Clark	Irving, TX
21	Corning	Corning, NY
22	Texas Instruments	Dallas, TX
23	General Electric	Boston, MA
24	Duke Energy Corporation	Charlotte, NC
25	Snap-on Tools	Kenosha, WI