Owens Corning NPS & Customer Reviews | Comparably
Owens Corning is
Ranked
#44
in
Energy and Manufacturing Brands
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Owens Corning is ranked #44 in Energy and Manufacturing Brands

About Owens Corning's Brand

Owens Corning maintains an unconditional commitment to safety. In its quest for an injury-free workplace. Owens Corning’s brand is ranked #555 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Owens Corning. When compared to other organizations within the Energy and Manufacturing industry, Owens Corning is ranked #44. Among its major competitors, Owens Corning is ranked in 5th place for NPS while Etex Group is 1st, and Sherwin-Williams is 2nd.Their current market cap is $9.66B

Brand at a Glance

66%
Customer Loyalty
3.5/5
Product Quality
3.3/5
Pricing
3.4/5
Customer Service

Owens Corning Ranking

Owens Corning NPS

Owens Corning's Net Promoter Score (NPS) is a 23 with 54% Promoters, 15% Passives, and 31% Detractors. Net Promoter Score tracks whether Owens Corning's customers would recommend using the product based on a scale of -100 to 100.

Owens Corning Overall NPS

23
NPS
54%Promoters
15%Passives
31%Detractors
Owens Corning Overall NPS

Owens Corning NPS Trend

-100
-50
0
50
100
Apr 2024
28
Apr 202428
Jun 2024
28
Jun 202428
Jul 2024
31
Jul 202431
Aug 2024
27
Aug 202427
Oct 2024
26
Oct 202426
Nov 2024
25
Nov 202425
Feb 2025
26
Feb 202526
May 2025
25
May 202525
Jul 2025
25
Jul 202525
Aug 2025
23
Aug 202523
Sep 2025
23
Sep 202523
Jan 2026
22
Jan 202622

How Other Brands Compare

Owens Corning is ranked second for NPS among its competitors. Sherwin-Williams and ABC Supply come in first and third, with DuPont coming in at #4. Among those competitors, it is the lowest valued company behind Sherwin-Williams.

Owens Corning's Logo
Owens Corning
DuPont's Logo
DuPont
Sherwin-Williams' Logo
Sherwin-Williams
ABC Supply's Logo
ABC Supply
Global Ranking#555#175#201#-
NPS23173823
Social Sentiment Calculated by analyzing social media and other online mentions--Neutral-
Valuation Updated every 24 hours for public companies$9.66B$41.76B$65.11B$21.67B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Owens Corning NPS by Gender

Female customers rated Owens Corning's NPS 21 points higher than Male customers.

Male

-10

Owens Corning's NPS was rated -10 by Male customers on Comparably.

38%
Promoters
14%
Passives
48%
Detractors

Female

11

Owens Corning's NPS was rated 11 by Female customers on Comparably.

49%
Promoters
13%
Passives
38%
Detractors

Owens Corning NPS by Ethnicity

Owens Corning's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
0
Caucasian0
Hispanic or Latino
34
Hispanic or Latino34
Asian or Pacific Islander
49
Asian or Pacific Islander49
Other
-66
Other-66

Owens Corning NPS by Age

Owens Corning's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

0
20
40
60
80
100
Promoters
83%
Passives
0%
Detractors
17%
31-3583%0%17%
Promoters
33%
Passives
34%
Detractors
33%
41-4533%34%33%
Promoters
33%
Passives
0%
Detractors
67%
46-5033%0%67%
Promoters
50%
Passives
0%
Detractors
50%
51-5550%0%50%
Promoters
25%
Passives
0%
Detractors
75%
56-6025%0%75%
Promoters
0%
Passives
33%
Detractors
67%
61-650%33%67%
Promoters
25%
Passives
25%
Detractors
50%
66+25%25%50%

Owens Corning NPS by Usage

Owens Corning's NPS was rated the highest by customers who have used Owens Corning's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100
-50
0
50
100
Less than 1 Year
0
Less than 1 Year0
1 to 2 Years
25
1 to 2 Years25
2 to 5 Years
-25
2 to 5 Years-25
5 to 10 Years
17
5 to 10 Years17
Over 10 Years
-14
Over 10 Years-14

Owens Corning NPS vs. Competitors

Compared to its competitors, Owens Corning's NPS is rated right above ABC Supply, and is preceded by Beacon Roofing Supply.

Owens Corning NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Owens Corning's NPS is rated right above 3M, and is preceded by Tesla.

Owens Corning Customer Reviews

Out of the 8 Owens Corning customer reviews 6 were positive and 2 were constructive. Owens Corning customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
I like the shingles and nice color choice. I am excited about a new roof and am in process
What do you value most about this brand?
Name recognition by the end user.
What do you value most about this brand?
A very good Quality in building materials
What do you value most about this brand?
Our valuable long term relationship
What do you value most about this brand?
everyone is very nice and kind

Owens Corning Customer Loyalty

66%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

66% of Owens Corning users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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66
66%
34
34%
Owens Corning Customer Loyalty

Owens Corning Customer Loyalty Score by Gender

Male customers rated Owens Corning's Customer Loyalty score 6% higher than Female customers.

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Male
61%
Yes
Female
55%
Yes

Owens Corning Customer Loyalty Score by Ethnicity

Owens Corning's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

% who answered "Yes"

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67
out of 100
Caucasian
70
out of 100
Hispanic or Latino
70
out of 100
Asian or Pacific Islander
40
out of 100
Other

Owens Corning Customer Loyalty Score by Age

Owens Corning's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

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0
20%
40%
60%
80%
100%
31-35
100%
31-35100%
41-45
70%
41-4570%
46-50
40%
46-5040%
51-55
78%
51-5578%
56-60
33%
56-6033%
61-65
40%
61-6540%
66+
33%
66+33%

Owens Corning Customer Loyalty Score by Usage

Owens Corning's Customer Loyalty score was rated the highest by customers who have used Owens Corning's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
70%
1 to 2 Years
55%
2 to 5 Years
78%
5 to 10 Years
40%
Over 10 Years
61%

Owens Corning Customer Loyalty Score by Industry

Owens Corning's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech
10%
Architecture and Planning
100%

Owens Corning Customer Loyalty vs. Competitors

Compared to its competitors, Owens Corning's Customer Loyalty score is rated right below ABC Supply.

Unlock Owens Corning Customer Loyalty vs. Competitors Data

Owens Corning's Logo
VS
Etex Group's Logo
Johns Manville's Logo
Sherwin-Williams' Logo
Beacon Roofing Supply's Logo
DuPont's Logo
GAF's Logo
Cemex's Logo
ABC Supply's Logo

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Owens Corning's Customer Loyalty score is rated right below Tesla.

Unlock Owens Corning Customer Loyalty vs. Companies in Energy and Manufacturing Data

Owens Corning's Logo
VS
Honda's Logo
Audi's Logo
Mercedes-Benz USA's Logo
Toyota's Logo
Stanley Black & Decker's Logo
3M's Logo
Ford Motor Company's Logo
Tesla's Logo

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Owens Corning Product Quality

3.5/5

Owens Corning has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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Owens Corning Product Information

Owens Corning’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Architecture and Planning industry rated Owens Corning's product the highest. Reviewers from the Tech industry rated Owens Corning the lowest at 1.5.

Website
http://www.owenscorning.com/
Company Size
10,000+ Employees

Industry

Hardware and Devices
Real Estate
Construction

Quick Insights into Owens Corning Product Quality

Owens Corning's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers from the Tech industry.

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Ranked Owens Corning Product Quality the Highest

41-45
4.3
2 to 5 Years
4.2
Asian or Pacific Islander
4.1

Ranked Owens Corning Product Quality the Lowest

Other
2.1
56-60
1.6
Tech
1.5

Owens Corning Product Quality Score by Gender

Female customers rated Owens Corning's Product Quality score 0.4 stars higher than Male customers.

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Male

3.1/5

Female

3.5/5

Owens Corning Product Quality Score by Ethnicity

Owens Corning's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.3
Caucasian3.3
Hispanic or Latino
3.1
Hispanic or Latino3.1
Asian or Pacific Islander
4.1
Asian or Pacific Islander4.1
Other
2.1
Other2.1

Owens Corning Product Quality Score by Age

Owens Corning's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

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0
1
2
3
4
5
31-35
3.9
31-353.9
41-45
4.3
41-454.3
46-50
4.1
46-504.1
51-55
2.7
51-552.7
56-60
1.6
56-601.6
61-65
2.8
61-652.8
66+
2.5
66+2.5

Owens Corning Product Quality Score by Usage

Owens Corning's Product Quality score was rated the highest by customers who have used Owens Corning's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.3
1 to 2 Years
3.6
2 to 5 Years
4.2
5 to 10 Years
2.9
Over 10 Years
2.7

Owens Corning Product Quality Score by Industry

Owens Corning's Product Quality score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech
1.5
Architecture and Planning
4

Owens Corning Product Quality vs. Competitors

Compared to its competitors, Owens Corning's Product Quality score is rated right below Beacon Roofing Supply.

COMPANYProduct Quality Score
Johns Manville4.2/5
Sherwin-Williams4.1/5
Etex Group4/5
DuPont3.8/5
GAF3.7/5
Cemex3.6/5
ABC Supply3.6/5
Beacon Roofing Supply3.5/5
Owens Corning3.5/5

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Owens Corning's Logo
VS
Johns Manville's Logo
Sherwin-Williams' Logo
Etex Group's Logo
DuPont's Logo
GAF's Logo
Cemex's Logo
ABC Supply's Logo
Beacon Roofing Supply's Logo

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Owens Corning's Product Quality score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.

COMPANYProduct Quality Score
Mercedes-Benz USA4.2/5
Honda4.1/5
Toyota4.1/5
Tesla3.9/5
3M3.9/5
Audi3.9/5
Stanley Black & Decker3.8/5
Owens Corning3.5/5
Ford Motor Company3.5/5

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Owens Corning's Logo
VS
Mercedes-Benz USA's Logo
Honda's Logo
Toyota's Logo
Tesla's Logo
3M's Logo
Audi's Logo
Stanley Black & Decker's Logo
Ford Motor Company's Logo

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Owens Corning Pricing

Owens Corning ROI & Value For Money

3.3/5

Owens Corning has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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Owens Corning Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Architecture and Planning industry. The users from the Tech industry think that they had the lowest ROI from Owens Corning.

Quick Insights into Owens Corning ROI

Owens Corning's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.

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Ranked Owens Corning ROI the Highest

Asian or Pacific Islander
3.9
31-35
3.8
1 to 2 Years
3.4

Ranked Owens Corning ROI the Lowest

Other
1.7
56-60
1.5
Tech
1.5

Owens Corning ROI Score by Gender

Female customers rated Owens Corning's ROI score 0.4 stars higher than Male customers.

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Male

2.7/5

Female

3.1/5

Owens Corning ROI Score by Ethnicity

Owens Corning's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
2.9
Caucasian2.9
Hispanic or Latino
3.1
Hispanic or Latino3.1
Asian or Pacific Islander
3.9
Asian or Pacific Islander3.9
Other
1.7
Other1.7

Owens Corning ROI Score by Age

Owens Corning's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.

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0
1
2
3
4
5
31-35
3.8
31-353.8
41-45
3.8
41-453.8
46-50
2.8
46-502.8
51-55
2.6
51-552.6
56-60
1.5
56-601.5
61-65
2.3
61-652.3
66+
2.5
66+2.5

Owens Corning ROI Score by Usage

Owens Corning's ROI score was rated the highest by customers who have used Owens Corning's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
2.9
1 to 2 Years
3.4
2 to 5 Years
3.2
5 to 10 Years
2.8
Over 10 Years
2.5

Owens Corning ROI Score by Industry

Owens Corning's ROI score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech
1.5
Architecture and Planning
3.3

Owens Corning Pricing vs. Competitors

Compared to its competitors, Owens Corning's ROI score is rated right above ABC Supply, and is preceded by Cemex.

Unlock Owens Corning ROI vs. Competitors Data

Owens Corning's Logo
VS
Etex Group's Logo
Sherwin-Williams' Logo
Johns Manville's Logo
DuPont's Logo
GAF's Logo
Beacon Roofing Supply's Logo
Cemex's Logo
ABC Supply's Logo

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Owens Corning's ROI score is rated right below Ford Motor Company.

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Owens Corning's Logo
VS
Toyota's Logo
Mercedes-Benz USA's Logo
Honda's Logo
Tesla's Logo
3M's Logo
Audi's Logo
Stanley Black & Decker's Logo
Ford Motor Company's Logo

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Owens Corning Customer Satisfaction (CSAT)

Owens Corning Customer Satisfaction (CSAT) Score

67 / 100

Owens Corning has an overall Customer Satisfaction score of 67 rated by its users and customers.

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Very Satisfied41%
Satisfied26%
Neither Satisfied nor Dissatisfied2%
Dissatisfied2%
Very Dissatisfied29%
Very Satisfied
41%
Satisfied
26%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
2%
Very Dissatisfied
29%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Owens Corning Customer Satisfaction

Owens Corning's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers from the Tech industry.

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Ranked Owens Corning Customer Satisfaction the Highest

41-45
100%
Architecture and Planning
100%
Asian or Pacific Islander
100%

Ranked Owens Corning Customer Satisfaction the Lowest

Other
40%
56-60
25%
Tech
25%

Owens Corning Customer Satisfaction Score by Gender

Female customers rated Owens Corning's Customer Satisfaction score 28 points higher than Male customers.

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58 / 100
Male
Very Satisfied
26%
Satisfied
32%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
42%
86 / 100
Female
Very Satisfied
57%
Satisfied
29%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
14%

Owens Corning Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Owens Corning's Customer Satisfaction (CSAT) score was rated 54% according to Caucasian users and customers.

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54 / 100
Very Satisfied36%
Satisfied18%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied46%
Very Satisfied
36%
Satisfied
18%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
46%

CSAT according to Hispanic or Latino

Owens Corning's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100
Very Satisfied67%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied33%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%

CSAT according to Asian or Pacific Islander

Owens Corning's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100
Very Satisfied33%
Satisfied67%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Owens Corning's Customer Satisfaction (CSAT) score was rated 40% according to Other users and customers.

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40 / 100
Very Satisfied0%
Satisfied40%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied60%
Very Satisfied
0%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
60%

Owens Corning Customer Satisfaction Score by Age

Owens Corning's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
31-35 CSAT Score
83%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
17%
31-3583%
41-45 CSAT Score
100%
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%
51-55 CSAT Score
66%
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
34%
51-5566%
56-60 CSAT Score
25%
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
75%
56-6025%
66+ CSAT Score
50%
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
66+50%

Owens Corning Customer Satisfaction Score by Usage

Owens Corning's Customer Satisfaction score was rated the highest by customers who have used Owens Corning's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
66
1 to 2 Years
67
2 to 5 Years
75
5 to 10 Years
80
Over 10 Years
50

Owens Corning Customer Satisfaction Score by Industry

Owens Corning's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech
25
Architecture and Planning
100

Owens Corning Customer Satisfaction vs. Competitors

Compared to its competitors, Owens Corning's Customer Satisfaction score is rated right above ABC Supply, and is preceded by DuPont.

COMPANYCustomer Satisfaction (CSAT) Score
Etex Group100%
Sherwin-Williams78%
Johns Manville73%
DuPont72%
Owens Corning67%
ABC Supply64%
Beacon Roofing Supply63%
GAF57%
Cemex46%

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Owens Corning's Logo
VS
Etex Group's Logo
Sherwin-Williams' Logo
Johns Manville's Logo
DuPont's Logo
ABC Supply's Logo
Beacon Roofing Supply's Logo
GAF's Logo
Cemex's Logo

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Owens Corning's Customer Satisfaction score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.

COMPANYCustomer Satisfaction (CSAT) Score
Toyota82%
Honda81%
Mercedes-Benz USA80%
3M75%
Tesla74%
Audi74%
Stanley Black & Decker70%
Owens Corning67%
Ford Motor Company61%

Unlock Owens Corning Customer Satisfaction vs. Companies in Energy and Manufacturing Data

Owens Corning's Logo
VS
Toyota's Logo
Honda's Logo
Mercedes-Benz USA's Logo
3M's Logo
Tesla's Logo
Audi's Logo
Stanley Black & Decker's Logo
Ford Motor Company's Logo

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Owens Corning Customer Service

3.4/5

Owens Corning has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.

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About Owens Corning's Customer Service

Address

One Owens Corning Pkwy Toledo, Toledo, OH 43659


Website

http://www.owenscorning.com/


Phone Number

(419) 325-3401

Quick Insights into Owens Corning Customer Service

Owens Corning's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.

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Ranked Owens Corning Customer Service the Highest

Asian or Pacific Islander
4
31-35
3.9
Architecture and Planning
3.5

Ranked Owens Corning Customer Service the Lowest

Other
1.8
56-60
1.5
Tech
1.5

Owens Corning Customer Service Score by Gender

Female customers rated Owens Corning's Customer Service score 0.7 stars higher than Male customers.

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Male

2.6/5

Female

3.3/5

Owens Corning Customer Service Score by Ethnicity

Owens Corning's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
2.7
Caucasian2.7
Hispanic or Latino
3
Hispanic or Latino3
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
1.8
Other1.8

Owens Corning Customer Service Score by Age

Owens Corning's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
31-35
3.9
31-353.9
41-45
3.8
41-453.8
46-50
2.3
46-502.3
51-55
2.7
51-552.7
56-60
1.5
56-601.5
61-65
2.5
61-652.5
66+
2.1
66+2.1

Owens Corning Customer Service Score by Usage

Owens Corning's Customer Service score was rated the highest by customers who have used Owens Corning's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.1
1 to 2 Years
3.2
2 to 5 Years
3
5 to 10 Years
2.9
Over 10 Years
2.3

Owens Corning Customer Service Score by Industry

Owens Corning's Customer Service score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech
1.5
Architecture and Planning
3.5

Owens Corning Customer Service vs. Competitors

Compared to its competitors, Owens Corning's Customer Service score is rated right above Cemex, and is preceded by Beacon Roofing Supply.

COMPANYCustomer Service Score
Etex Group4.5/5
Sherwin-Williams4/5
Johns Manville3.9/5
DuPont3.8/5
GAF3.5/5
Beacon Roofing Supply3.5/5
Owens Corning3.4/5
Cemex3.3/5
ABC Supply3.3/5

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Owens Corning's Logo
VS
Etex Group's Logo
Sherwin-Williams' Logo
Johns Manville's Logo
DuPont's Logo
GAF's Logo
Beacon Roofing Supply's Logo
Cemex's Logo
ABC Supply's Logo

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Owens Corning's Customer Service score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANYCustomer Service Score
Mercedes-Benz USA4.1/5
Toyota4/5
Honda4/5
Tesla3.8/5
Audi3.8/5
Stanley Black & Decker3.8/5
3M3.8/5
Owens Corning3.4/5
Ford Motor Company3.4/5

Unlock Owens Corning Customer Service vs. Companies in Energy and Manufacturing Data

Owens Corning's Logo
VS
Mercedes-Benz USA's Logo
Toyota's Logo
Honda's Logo
Tesla's Logo
Audi's Logo
Stanley Black & Decker's Logo
3M's Logo
Ford Motor Company's Logo

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Owens Corning as an Employer

4.1/5

Owens Corning has a 4.1/5 stars for its overall company culture rated by their employees

  Owens Corning CEO
top
25%
CEO of Owens Corning

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Owens Corning scored a 23 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Owens Corning would recommend the brand to a friend. ENPS measures how likely Owens Corning employees would recommend working at Owens Corning to a friend.

Net Promoter Score

23
NPS Score
54%Promoters
15%Passive
31%Detractors

Employee Net Promoter Score

23
eNPS Score
52%Promoters
19%Passive
29%Detractors

Global Ranking Snapshot

Owens Corning is ranked #555 in the Global Top 100 Brands. It ranks just behind Rover.com and just ahead of BambooHR.

RANKCOMPANYCEOINDUSTRY
553
US FOODS INC.  US FOODS INC. CEO
Andrew Iacobucci
Food and Beverages
554
Rover.com  Rover.com CEO
Aaron Easterly
Tech
555
Owens Corning  Owens Corning CEO
Brian Chambers
Energy and Manufacturing
556
BambooHR  BambooHR CEO
Brad Rencher
Tech
557
Century 21  Century 21 CEO
Greg Sexton
Media and Entertainment
558
Axon  Axon CEO
Rick Smith
Tech
559
Teladoc  Teladoc CEO
Jason Gorevic
Health and Wellness

Energy and Manufacturing Ranking Snapshot

Owens Corning is ranked #44 in the Energy and Manufacturing Industry. It ranks just behind BASF and just ahead of NXP Semiconductors.

RANKCOMPANYLocation
42
Rockwell Automation
Milwaukee, WI
43
BASF
Florham Park, NJ
44
Owens Corning
Toledo, OH
45
NXP Semiconductors
46
Exelon Corporation
Chicago, IL
47
Clean Harbors
Norwell, MA
48
Builders FirstSource
Irving, TX