11
NPS
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Maxim Integrated
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About Maxim Integrated's Brand
Maxim Integrated (Nasdaq: MXIM) is the world leader in analog integration. Among its major competitors, Maxim Integrated is ranked in 3rd place for NPS while Texas Instruments is 1st, and Analog Devices is 2nd.Their current market cap is $26.31B
Brand at a Glance
60%
Customer Loyalty
3.6/5
Product Quality
3.5/5
Pricing
3.2/5
Customer Service
Maxim Integrated CMO
Maxim Integrated Ranking
- #3 / 4 of its competitors
Maxim Integrated NPS
Maxim Integrated's Net Promoter Score (NPS) is a 11 with 44% Promoters, 23% Passives, and 33% Detractors. Net Promoter Score tracks whether Maxim Integrated's customers would recommend using the product based on a scale of -100 to 100.
Maxim Integrated Overall NPS
| 44% | Promoters |
|---|---|
| 23% | Passives |
| 33% | Detractors |
Maxim Integrated NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 0 | May 2020 | 0 |
Sep 2020 0 | Sep 2020 | 0 |
Dec 2020 -33 | Dec 2020 | -33 |
Jan 2021 0 | Jan 2021 | 0 |
Mar 2021 -20 | Mar 2021 | -20 |
May 2021 0 | May 2021 | 0 |
Oct 2021 -15 | Oct 2021 | -15 |
Apr 2022 0 | Apr 2022 | 0 |
Jan 2025 11 | Jan 2025 | 11 |
How Other Brands Compare
Maxim Integrated is ranked third for NPS among its competitors. Texas Instruments and Analog Devices come in first and second, with NextInput coming in at #4. Among those competitors, it is the third most valued company behind Texas Instruments.
Maxim Integrated |  Texas Instruments |  Analog Devices |  NextInput | |
| Global Ranking | #- | #326 | #- | #- |
| NPS | 11 | 38 | 36 | - |
| Valuation Updated every 24 hours for public companies | $26.31B | $164.12B | $59.16B | $85.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Maxim Integrated NPS vs. Competitors
Compared to its competitors, Maxim Integrated's NPS is rated right above Linear Technology, and is preceded by Analog Devices.
| COMPANY | NPS Score | |
|---|---|---|
| Texas Instruments | 38 |
| Analog Devices | 36 |
| Maxim Integrated | 11 |
 | Linear Technology | N/A |
| NextInput | N/A |
 | Semtech | -20 |
Maxim Integrated Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of Maxim Integrated users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Maxim Integrated Customer Loyalty vs. Competitors
Compared to its competitors, Maxim Integrated's Customer Loyalty score is rated right above Linear Technology, and is preceded by Texas Instruments.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Analog Devices | 90% |
| Semtech | 83% |
| Texas Instruments | 80% |
| Maxim Integrated | 60% |
| Linear Technology | N/A |
| NextInput | N/A |
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Maxim Integrated Product Quality
3.6/5
Maxim Integrated has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Maxim Integrated Product Information
Maxim Integrated’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
Manufacturing
Maxim Integrated Product Quality vs. Competitors
Compared to its competitors, Maxim Integrated's Product Quality score is rated right above Semtech, and is preceded by Analog Devices.
| COMPANY | Product Quality Score | |
|---|---|---|
| Texas Instruments | 4.1/5 |
| Analog Devices | 4.1/5 |
| Maxim Integrated | 3.6/5 |
| Semtech | 3.2/5 |
| Linear Technology | N/A |
| NextInput | N/A |
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Maxim Integrated Pricing
Maxim Integrated ROI & Value For Money
3.5/5
Maxim Integrated has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Maxim Integrated Pricing vs. Competitors
Compared to its competitors, Maxim Integrated's ROI score is rated right above Semtech, and is preceded by Analog Devices.
| COMPANY | Pricing Score | |
|---|---|---|
| Texas Instruments | 4.1/5 |
| Analog Devices | 4.1/5 |
| Maxim Integrated | 3.5/5 |
| Semtech | 3.1/5 |
| Linear Technology | N/A |
| NextInput | N/A |
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Maxim Integrated Customer Service
3.2/5
Maxim Integrated has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
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About Maxim Integrated's Customer Service
Address
San Jose, CA
Website
http://www.maximintegrated.com/en.html
Phone Number
408-601-1000
Maxim Integrated Customer Service vs. Competitors
Compared to its competitors, Maxim Integrated's Customer Service score is rated right above Linear Technology, and is preceded by Semtech.
| COMPANY | Customer Service Score | |
|---|---|---|
| Analog Devices | 4.2/5 |
| Texas Instruments | 4/5 |
| Semtech | 3.3/5 |
| Maxim Integrated | 3.2/5 |
| Linear Technology | N/A |
| NextInput | N/A |
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Maxim Integrated as an Employer
2.6/5
Maxim Integrated has a 2.6/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Maxim Integrated scored a 11 for Net Promoter Score and a -17 for Employee Net Promoter Score. NPS gauges how likely a customer of Maxim Integrated would recommend the brand to a friend. ENPS measures how likely Maxim Integrated employees would recommend working at Maxim Integrated to a friend.
Net Promoter Score
11
NPS Score
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-17
eNPS Score
| 33% | Promoters |
|---|---|
| 17% | Passive |
| 50% | Detractors |
