Analog Devices NPS & Customer Reviews

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Analog Devices

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Analog Devices

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About Analog Devices' Brand

Analog Devices (NYSE: ADI) defines innovation and excellence in signal processing. ADI's analog, mixed-signal, and digital signal Among its major competitors, Analog Devices is ranked in 4th place for NPS while IDT is 1st, and Texas Instruments is 2nd.Their current valuation is $59.16B

Brand at a Glance

90%

Customer Loyalty

4.1/5

Product Quality

4.1/5

Pricing

4.2/5

Customer Service

Analog Devices Ranking

^#2 / 4 of its competitors

Analog Devices NPS

Analog Devices's Net Promoter Score (NPS) is a 36 with 57% Promoters, 22% Passives, and 21% Detractors. Net Promoter Score tracks whether Analog Devices's customers would recommend using the product based on a scale of -100 to 100.

Analog Devices Overall NPS

NPS

57%	Promoters
22%	Passives
21%	Detractors

Analog Devices NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2023 48	Oct 2023	48
Nov 2023 47	Nov 2023	47
Jan 2024 46	Jan 2024	46
Feb 2024 44	Feb 2024	44
Mar 2024 43	Mar 2024	43
Apr 2024 41	Apr 2024	41
Jun 2024 41	Jun 2024	41
Jul 2024 40	Jul 2024	40
Mar 2025 38	Mar 2025	38
Jul 2025 37	Jul 2025	37
Sep 2025 37	Sep 2025	37
Nov 2025 36	Nov 2025	36

How Other Brands Compare

Analog Devices is ranked second for NPS among its competitors. Texas Instruments and NXP Semiconductors come in first and third, with KLA-TENCOR CORPORATION coming in at #4. Among those competitors, it is the second most valued company behind Texas Instruments.

	Analog Devices	Texas Instruments	NXP Semiconductors	KLA-TENCOR CORPORATION
Global Ranking	#-	#326	#565	#-
NPS	36	38	33	0
Valuation Updated every 24 hours for public companies	$59.16B	$164.12B	$57.38B	$50.95B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Analog Devices NPS by Gender

Male customers rated Analog Devices's NPS 30 points higher than Female customers.

Male

Analog Devices's NPS was rated 50 by Male customers on Comparably.

70%

Promoters

10%

Passives

20%

Detractors

Female

Analog Devices's NPS was rated 20 by Female customers on Comparably.

40%

Promoters

40%

Passives

20%

Detractors

Analog Devices NPS by Ethnicity

Analog Devices's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 0	Caucasian	0
Asian or Pacific Islander 83	Asian or Pacific Islander	83

Analog Devices NPS by Age

Analog Devices's NPS was rated 0 points by customers ages 18-25 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

Analog Devices NPS by Usage

Analog Devices's NPS was rated the highest by customers who have used Analog Devices's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 100	Less than 1 Year	100
1 to 2 Years -34	1 to 2 Years	-34
2 to 5 Years 40	2 to 5 Years	40
5 to 10 Years 100	5 to 10 Years	100

Analog Devices NPS vs. Competitors

Compared to its competitors, Analog Devices's NPS is rated right above NXP Semiconductors, and is preceded by KLA Tencor.

COMPANY		NPS Score
	IDT	50
	Texas Instruments	38
	KLA Tencor	38
	Analog Devices	36
	NXP Semiconductors	33
	Maxim Integrated	11
	KLA-TENCOR CORPORATION	0
	Fairchild Semiconductor	N/A
	InvenSense	N/A

Analog Devices Customer Reviews

Out of the 5 Analog Devices customer reviews 4 were positive and 1 was constructive. Analog Devices customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Analog Devices Customer Loyalty

90%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

90% of Analog Devices users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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90%

10%

Analog Devices Customer Loyalty Score by Gender

Male customers rated Analog Devices's Customer Loyalty score 9% higher than Female customers.

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Male

91%

Yes

Female

82%

Yes

Analog Devices Customer Loyalty Score by Ethnicity

Analog Devices's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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100

out of 100

Caucasian

out of 100

Asian or Pacific Islander

Analog Devices Customer Loyalty Score by Age

Analog Devices's Customer Loyalty score was rated 100% by customers ages 18-25 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%

Analog Devices Customer Loyalty Score by Usage

Analog Devices's Customer Loyalty score was rated the highest by customers who have used Analog Devices's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	100%
1 to 2 Years	100%
2 to 5 Years	64%
5 to 10 Years	100%

Analog Devices Customer Loyalty Score by Industry

Analog Devices's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Semiconductors industry customers.

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Tech	89%
Semiconductors	70%

Analog Devices Customer Loyalty vs. Competitors

Compared to its competitors, Analog Devices's Customer Loyalty score is rated right above IDT.

COMPANY		Customer Loyalty Score
	Analog Devices	90%
	IDT	83%
	Texas Instruments	80%
	NXP Semiconductors	78%
	KLA Tencor	75%
	KLA-TENCOR CORPORATION	66%
	Maxim Integrated	60%
	Fairchild Semiconductor	N/A
	InvenSense	N/A

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Analog Devices Product Quality

4.1/5

Analog Devices has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Analog Devices Product Information

Analog Devices’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Semiconductors industry rated Analog Devices's product the highest. Reviewers from the Tech industry rated Analog Devices the lowest at 4.4.

Website: http://www.analog.com

Company Size: 10,000+ Employees

Industry

Semiconductors

Quick Insights into Analog Devices Product Quality

Analog Devices's Product Quality score was rated highest by customers who have used Analog Devices's products/services for 5 to 10 Years, and rated lowest by customers who have used Analog Devices's products/services for 1 to 2 Years.

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Ranked Analog Devices Product Quality the Highest

5 to 10 Years	5
Male	4.6
Semiconductors	4.6

Ranked Analog Devices Product Quality the Lowest

Caucasian	4.2
Female	3.8
1 to 2 Years	3.5

Analog Devices Product Quality Score by Gender

Male customers rated Analog Devices's Product Quality score 0.8 stars higher than Female customers.

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Male

4.6/5

Female

3.8/5

Analog Devices Product Quality Score by Ethnicity

Analog Devices's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 4.2	Caucasian	4.2
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4

Analog Devices Product Quality Score by Age

Analog Devices's Product Quality score was rated 4.1 stars by customers ages 18-25 on Comparably.

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Summary	Age	Score
18-25 4.1	18-25	4.1

Analog Devices Product Quality Score by Usage

Analog Devices's Product Quality score was rated the highest by customers who have used Analog Devices's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.7
1 to 2 Years	3.5
2 to 5 Years	4.3
5 to 10 Years	5

Analog Devices Product Quality Score by Industry

Analog Devices's Product Quality score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.

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Tech	4.4
Semiconductors	4.6

Analog Devices Product Quality vs. Competitors

Compared to its competitors, Analog Devices's Product Quality score is rated right above IDT, and is preceded by KLA Tencor.

COMPANY		Product Quality Score
	Texas Instruments	4.1/5
	KLA Tencor	4.1/5
	Analog Devices	4.1/5
	IDT	4/5
	NXP Semiconductors	3.7/5
	Maxim Integrated	3.6/5
	KLA-TENCOR CORPORATION	3.2/5
	Fairchild Semiconductor	N/A
	InvenSense	N/A

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Analog Devices Pricing

Analog Devices ROI & Value For Money

4.1/5

Analog Devices has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Analog Devices Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Semiconductors industry. The users from the Tech industry think that they had the lowest ROI from Analog Devices.

Quick Insights into Analog Devices ROI

Analog Devices's ROI score was rated highest by customers who have used Analog Devices's products/services for Less than 1 Year, and rated lowest by customers who have used Analog Devices's products/services for 1 to 2 Years.

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Ranked Analog Devices ROI the Highest

Less than 1 Year	5
Semiconductors	4.8
Asian or Pacific Islander	4.5

Ranked Analog Devices ROI the Lowest

Female	4.1
Caucasian	3.6
1 to 2 Years	3.5

Analog Devices ROI Score by Gender

Male customers rated Analog Devices's ROI score 0.2 stars higher than Female customers.

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Male

4.3/5

Female

4.1/5

Analog Devices ROI Score by Ethnicity

Analog Devices's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.6	Caucasian	3.6
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5

Analog Devices ROI Score by Age

Analog Devices's ROI score was rated 3.9 stars by customers ages 18-25 on Comparably.

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Summary	Age	Score
18-25 3.9	18-25	3.9

Analog Devices ROI Score by Usage

Analog Devices's ROI score was rated the highest by customers who have used Analog Devices's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	5
1 to 2 Years	3.5
2 to 5 Years	4.2
5 to 10 Years	4.5

Analog Devices ROI Score by Industry

Analog Devices's ROI score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.

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Tech	4.4
Semiconductors	4.8

Analog Devices Pricing vs. Competitors

Compared to its competitors, Analog Devices's ROI score is rated right above KLA Tencor, and is preceded by Texas Instruments.

COMPANY		Pricing Score
	Texas Instruments	4.1/5
	Analog Devices	4.1/5
	KLA Tencor	3.9/5
	NXP Semiconductors	3.9/5
	IDT	3.8/5
	KLA-TENCOR CORPORATION	3.5/5
	Maxim Integrated	3.5/5
	Fairchild Semiconductor	N/A
	InvenSense	N/A

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Analog Devices Customer Satisfaction (CSAT)

Analog Devices Customer Satisfaction (CSAT) Score

78 / 100

Analog Devices has an overall Customer Satisfaction score of 78 rated by its users and customers.

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Very Satisfied	43%
Satisfied	35%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	2%
Very Dissatisfied	7%

Very Satisfied

43%

Satisfied

35%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Analog Devices Customer Satisfaction

Analog Devices's Customer Satisfaction score was rated highest by customers who have used Analog Devices's products/services for 5 to 10 Years, and rated lowest by Female customers.

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Ranked Analog Devices Customer Satisfaction the Highest

5 to 10 Years	100%
Caucasian	100%
Male	88%

Ranked Analog Devices Customer Satisfaction the Lowest

Asian or Pacific Islander	84%
1 to 2 Years	67%
Female	60%

Analog Devices Customer Satisfaction Score by Gender

Male customers rated Analog Devices's Customer Satisfaction score 28 points higher than Female customers.

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88 / 100

Male

	Very Satisfied	50%
	Satisfied	38%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	12%

60 / 100

Female

	Very Satisfied	20%
	Satisfied	40%
	Neither Satisfied nor Dissatisfied	40%
	Dissatisfied	0%
	Very Dissatisfied	0%

Analog Devices Customer Satisfaction Score by Ethnicity

Caucasian
100%
Asian or Pacific Islander
84%

CSAT according to Caucasian

Analog Devices' Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100

Very Satisfied	0%
Satisfied	100%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

Satisfied

100%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Analog Devices' Customer Satisfaction (CSAT) score was rated 84% according to Asian or Pacific Islander users and customers.

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84 / 100

Very Satisfied	67%
Satisfied	17%
Neither Satisfied nor Dissatisfied	16%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

17%

Neither Satisfied nor Dissatisfied

16%

Dissatisfied

Very Dissatisfied

Analog Devices Customer Satisfaction Score by Age

Analog Devices's Customer Satisfaction score was rated 75 points by customers ages 18-25 on Comparably.

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100

Breakdown

Age

Score

18-25

75%

Analog Devices Customer Satisfaction Score by Usage

Analog Devices's Customer Satisfaction score was rated the highest by customers who have used Analog Devices's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years	67
2 to 5 Years	75
5 to 10 Years	100

Analog Devices Customer Satisfaction Score by Industry

Analog Devices's Customer Satisfaction score was rated 66 points by Tech industry customers.

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	"title": "Analog Devices Customer Satisfaction Score by Industry",
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			"label": "Tech",
			"groupId": 104,
			"score": 66,
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Tech	66

Analog Devices Customer Satisfaction vs. Competitors

Compared to its competitors, Analog Devices's Customer Satisfaction score is rated right above Texas Instruments, and is preceded by KLA Tencor.

COMPANY		Customer Satisfaction (CSAT) Score
	IDT	100%
	KLA Tencor	79%
	Analog Devices	78%
	Texas Instruments	76%
	NXP Semiconductors	68%
	KLA-TENCOR CORPORATION	56%
	Maxim Integrated	0%
	Fairchild Semiconductor	0%
	InvenSense	0%

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Analog Devices Customer Service

4.2/5

Analog Devices has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About Analog Devices's Customer Service

Address

3 Technology Way, Norwood, MA 02062

Website

http://www.analog.com

Phone Number

+639175669102

Analog Devices's Social Links

linkedin.com/company/3450

Quick Insights into Analog Devices Customer Service

Analog Devices's Customer Service score was rated highest by customers who have used Analog Devices's products/services for Less than 1 Year, and rated lowest by customers who have used Analog Devices's products/services for 1 to 2 Years.

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Ranked Analog Devices Customer Service the Highest

Less than 1 Year	4.9
Semiconductors	4.6
Asian or Pacific Islander	4.4

Ranked Analog Devices Customer Service the Lowest

Tech	3.9
Caucasian	3.6
1 to 2 Years	3.3

Analog Devices Customer Service Score by Gender

Female customers rated Analog Devices's Customer Service score 0.2 stars higher than Male customers.

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Male

3.9/5

Female

4.1/5

Analog Devices Customer Service Score by Ethnicity

Analog Devices's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.6	Caucasian	3.6
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4

Analog Devices Customer Service Score by Age

Analog Devices's Customer Service score was rated 3.9 stars by customers ages 18-25 on Comparably.

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100

Summary	Age	Customer Service Score
18-25 3.9	18-25	3.9

Analog Devices Customer Service Score by Usage

Analog Devices's Customer Service score was rated the highest by customers who have used Analog Devices's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.9
1 to 2 Years	3.3
2 to 5 Years	4.2
5 to 10 Years	4.5

Analog Devices Customer Service Score by Industry

Analog Devices's Customer Service score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.

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Tech	3.9
Semiconductors	4.6

Analog Devices Customer Service vs. Competitors

Compared to its competitors, Analog Devices's Customer Service score is rated right above Texas Instruments.

COMPANY		Customer Service Score
	Analog Devices	4.2/5
	Texas Instruments	4/5
	IDT	3.9/5
	KLA Tencor	3.8/5
	NXP Semiconductors	3.8/5
	KLA-TENCOR CORPORATION	3.6/5
	Maxim Integrated	3.2/5
	Fairchild Semiconductor	N/A
	InvenSense	N/A

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Analog Devices as an Employer

3.9/5

Analog Devices has a 3.9/5 stars for its overall company culture rated by their employees

top

10%

CEO of Analog Devices

Vincent Roche

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Analog Devices scored a 36 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of Analog Devices would recommend the brand to a friend. ENPS measures how likely Analog Devices employees would recommend working at Analog Devices to a friend.

Net Promoter Score

NPS Score

57%	Promoters
22%	Passive
21%	Detractors

Employee Net Promoter Score

eNPS Score

41%	Promoters
23%	Passive
36%	Detractors

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