25
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Zebra Technologies
Marketing or Exec? Claim Your Free Account
About Zebra Technologies' Brand
"Zebra Technologies is a global leader in barcode printing and RTLS technology including printers, RFID, software and supplies." Among its major competitors, Zebra Technologies is ranked in 4th place for NPS while Epson is 1st, and Toshiba is 2nd.Their current market cap is $26.31B
Brand at a Glance
79%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service
Zebra Technologies CMO
Jeffrey Schmitz
Jeffrey Schmitz serves as the Chief Marketing Officer of Zebra Technologies. Jeffrey started at Zebra Technologies in February of 2016. Jeffrey is currently based in the Greater Chicago Area.
Zebra Technologies Ranking
- #3 / 4 of its competitors
Zebra Technologies NPS
Zebra Technologies's Net Promoter Score (NPS) is a 25 with 55% Promoters, 15% Passives, and 30% Detractors. Net Promoter Score tracks whether Zebra Technologies's customers would recommend using the product based on a scale of -100 to 100.
Zebra Technologies Overall NPS
| 55% | Promoters |
|---|---|
| 15% | Passives |
| 30% | Detractors |
Zebra Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 28 | Sep 2023 | 28 |
Oct 2023 27 | Oct 2023 | 27 |
Nov 2023 28 | Nov 2023 | 28 |
Dec 2023 30 | Dec 2023 | 30 |
Feb 2024 28 | Feb 2024 | 28 |
Mar 2024 30 | Mar 2024 | 30 |
Aug 2024 28 | Aug 2024 | 28 |
Sep 2024 26 | Sep 2024 | 26 |
Dec 2024 27 | Dec 2024 | 27 |
Jan 2025 26 | Jan 2025 | 26 |
Mar 2025 26 | Mar 2025 | 26 |
Jun 2025 26 | Jun 2025 | 26 |
How Other Brands Compare
Zebra Technologies is ranked third for NPS among its competitors. Toshiba and Panasonic come in first and second, with Honeywell coming in at #4. Among those competitors, it is the second most valued company behind Honeywell.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Zebra Technologies NPS by Gender
Male customers rated Zebra Technologies's NPS 17 points higher than Female customers.
Male
37
Zebra Technologies's NPS was rated 37 by Male customers on Comparably.
58%
Promoters
21%
Passives
21%
Detractors
Female
20
Zebra Technologies's NPS was rated 20 by Female customers on Comparably.
50%
Promoters
20%
Passives
30%
Detractors
Zebra Technologies NPS by Ethnicity
Zebra Technologies's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 67 | Caucasian | 67 |
African American/Black 25 | African American/Black | 25 |
Asian or Pacific Islander -42 | Asian or Pacific Islander | -42 |
Other 67 | Other | 67 |
Zebra Technologies NPS by Age
Zebra Technologies's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.
Zebra Technologies NPS by Usage
Zebra Technologies's NPS was rated the highest by customers who have used Zebra Technologies's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
1 to 2 Years -25 | 1 to 2 Years | -25 |
2 to 5 Years 30 | 2 to 5 Years | 30 |
5 to 10 Years 75 | 5 to 10 Years | 75 |
Over 10 Years 50 | Over 10 Years | 50 |
Zebra Technologies NPS vs. Competitors
Compared to its competitors, Zebra Technologies's NPS is rated right above Honeywell, and is preceded by Panasonic.
| COMPANY | NPS Score | |
|---|---|---|
 | Epson | 46 |
 | Toshiba | 38 |
 | Panasonic | 32 |
| Zebra Technologies | 25 |
 | Honeywell | 9 |
Zebra Technologies Customer Reviews
Out of the 6 Zebra Technologies customer reviews 6 were positive and 0 were constructive. Zebra Technologies customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Zebra Technologies Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Zebra Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Zebra Technologies Customer Loyalty Score by Gender
Male customers rated Zebra Technologies's Customer Loyalty score 22% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Zebra Technologies.
Male
86%
Yes
Female
64%
Yes
Zebra Technologies Customer Loyalty Score by Ethnicity
Zebra Technologies's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Zebra Technologies.
90
out of 100
Caucasian
100
out of 100
African American/Black
61
out of 100
Asian or Pacific Islander
70
out of 100
Other
Zebra Technologies Customer Loyalty Score by Age
Zebra Technologies's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Zebra Technologies.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
26-30 46% | 26-30 | 46% |
31-35 46% | 31-35 | 46% |
41-45 82% | 41-45 | 82% |
46-50 100% | 46-50 | 100% |
51-55 100% | 51-55 | 100% |
Zebra Technologies Customer Loyalty Score by Usage
Zebra Technologies's Customer Loyalty score was rated the highest by customers who have used Zebra Technologies's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Zebra Technologies Customer Loyalty Score by Industry
Zebra Technologies's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Zebra Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Zebra Technologies's Customer Loyalty score is rated right above Toshiba, and is preceded by Panasonic.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Epson | 83% |
| Panasonic | 79% |
| Zebra Technologies | 79% |
| Toshiba | 77% |
| Honeywell | 73% |
Unlock Zebra Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zebra Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
Zebra Technologies Product Quality
4/5
Zebra Technologies has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Zebra Technologies' overall Product Quality score rated by its users and customers.
Zebra Technologies Product Information
Zebra Technologies’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Zebra Technologies's product the highest. Reviewers from the Aerospace and Aviation industry rated Zebra Technologies the lowest at 3.2.
- Website
- https://www.zebra.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Enterprise
Hardware and Devices
Quick Insights into Zebra Technologies Product Quality
Zebra Technologies's Product Quality score was rated highest by Other customers, and rated lowest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Zebra Technologies' Product Quality.
Ranked Zebra Technologies Product Quality the Highest
Ranked Zebra Technologies Product Quality the Lowest
Zebra Technologies Product Quality Score by Gender
Male customers rated Zebra Technologies's Product Quality score 0.6 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Zebra Technologies.
Male
4.4/5
Female
3.8/5
Zebra Technologies Product Quality Score by Ethnicity
Zebra Technologies's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Zebra Technologies.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 3.4 | Asian or Pacific Islander | 3.4 |
Other 5 | Other | 5 |
Zebra Technologies Product Quality Score by Age
Zebra Technologies's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Zebra Technologies.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.3 | 18-25 | 2.3 |
26-30 4.4 | 26-30 | 4.4 |
31-35 3.8 | 31-35 | 3.8 |
41-45 3.7 | 41-45 | 3.7 |
46-50 4.8 | 46-50 | 4.8 |
51-55 4.5 | 51-55 | 4.5 |
Zebra Technologies Product Quality Score by Usage
Zebra Technologies's Product Quality score was rated the highest by customers who have used Zebra Technologies's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Zebra Technologies Product Quality Score by Industry
Zebra Technologies's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Zebra Technologies Product Quality vs. Competitors
Compared to its competitors, Zebra Technologies's Product Quality score is rated right above Honeywell, and is preceded by Panasonic.
| COMPANY | Product Quality Score | |
|---|---|---|
| Toshiba | 4.2/5 |
| Epson | 4.1/5 |
| Panasonic | 4.1/5 |
| Zebra Technologies | 4/5 |
| Honeywell | 3.6/5 |
Unlock Zebra Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zebra Technologies Product Quality vs. Competitors data and gain insights into your customers today.
Zebra Technologies Pricing
Zebra Technologies ROI & Value For Money
3.9/5
Zebra Technologies has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Zebra Technologies' overall ROI score rated by its users and customers.
Zebra Technologies Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from Zebra Technologies.
Quick Insights into Zebra Technologies ROI
Zebra Technologies's ROI score was rated highest by customers ages 46-50, and rated lowest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Zebra Technologies' ROI score.
Ranked Zebra Technologies ROI the Highest
Ranked Zebra Technologies ROI the Lowest
Zebra Technologies ROI Score by Gender
Male customers rated Zebra Technologies's ROI score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Zebra Technologies.
Male
3.9/5
Female
3.5/5
Zebra Technologies ROI Score by Ethnicity
Zebra Technologies's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Zebra Technologies.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
African American/Black 3.4 | African American/Black | 3.4 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4.5 | Other | 4.5 |
Zebra Technologies ROI Score by Age
Zebra Technologies's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Zebra Technologies.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.6 | 18-25 | 2.6 |
26-30 4.4 | 26-30 | 4.4 |
31-35 3.5 | 31-35 | 3.5 |
41-45 3.3 | 41-45 | 3.3 |
46-50 4.7 | 46-50 | 4.7 |
51-55 4.2 | 51-55 | 4.2 |
Zebra Technologies ROI Score by Usage
Zebra Technologies's ROI score was rated the highest by customers who have used Zebra Technologies's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Zebra Technologies ROI Score by Industry
Zebra Technologies's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Zebra Technologies Pricing vs. Competitors
Compared to its competitors, Zebra Technologies's ROI score is rated right above Honeywell, and is preceded by Panasonic.
| COMPANY | Pricing Score | |
|---|---|---|
| Epson | 4/5 |
| Toshiba | 3.9/5 |
| Panasonic | 3.9/5 |
| Zebra Technologies | 3.9/5 |
| Honeywell | 3.5/5 |
Unlock Zebra Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zebra Technologies ROI vs. Competitors data and gain insights into your customers today.
Zebra Technologies Customer Satisfaction (CSAT)
Zebra Technologies Customer Satisfaction (CSAT) Score
76 / 100
Zebra Technologies has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
51%
Satisfied
25%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
7%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Zebra Technologies Customer Satisfaction
Zebra Technologies's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Zebra Technologies' Customer Satisfaction.
Ranked Zebra Technologies Customer Satisfaction the Highest
Ranked Zebra Technologies Customer Satisfaction the Lowest
Zebra Technologies Customer Satisfaction Score by Gender
Male customers rated Zebra Technologies's Customer Satisfaction score 27 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Zebra Technologies.
94 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 44% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
67 / 100
FemaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 16% | |
Very Dissatisfied | 17% |
Zebra Technologies Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Zebra Technologies' Customer Satisfaction (CSAT) score was rated 89% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Zebra Technologies.
89 / 100
Very Satisfied
22%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
11%
CSAT according to African American/Black
Zebra Technologies' Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Zebra Technologies.
100 / 100
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Zebra Technologies' Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Zebra Technologies.
67 / 100
Very Satisfied
17%
Satisfied
50%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
17%
CSAT according to Other
Zebra Technologies' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Zebra Technologies.
100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Zebra Technologies Customer Satisfaction Score by Age
Zebra Technologies's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Zebra Technologies.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 66% | |||||||||||||||
| 26-30 | 100% | |||||||||||||||
| 31-35 | 67% | |||||||||||||||
| 41-45 | 67% | |||||||||||||||
| 46-50 | 100% | |||||||||||||||
| 51-55 | 75% |
Zebra Technologies Customer Satisfaction Score by Usage
Zebra Technologies's Customer Satisfaction score was rated the highest by customers who have used Zebra Technologies's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Zebra Technologies Customer Satisfaction Score by Industry
Zebra Technologies's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Zebra Technologies Customer Satisfaction Score by Industry",
"text": "Zebra Technologies's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 90,
"stars": 0,
"csatScore": 90,
"text": "Zebra Technologies's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 90
},
{
"label": "Accounting",
"groupId": 495,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Zebra Technologies's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
}
]
}Zebra Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, Zebra Technologies's Customer Satisfaction score is rated right above Honeywell, and is preceded by Panasonic.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Toshiba | 88% |
| Epson | 85% |
| Panasonic | 79% |
| Zebra Technologies | 76% |
| Honeywell | 64% |
Unlock Zebra Technologies Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zebra Technologies Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Zebra Technologies Customer Service
3.9/5
Zebra Technologies has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Zebra Technologies' overall Customer Service score rated by its users and customers.
About Zebra Technologies's Customer Service
Address
3 Overlook Pt, Lincolnshire, IL 60069
Website
https://www.zebra.com
Phone Number
(800) 268-1736
Quick Insights into Zebra Technologies Customer Service
Zebra Technologies's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Zebra Technologies' Customer Service score.
Ranked Zebra Technologies Customer Service the Highest
Ranked Zebra Technologies Customer Service the Lowest
Zebra Technologies Customer Service Score by Gender
Male customers rated Zebra Technologies's Customer Service score 0.5 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Zebra Technologies.
Male
4.2/5
Female
3.7/5
Zebra Technologies Customer Service Score by Ethnicity
Zebra Technologies's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Zebra Technologies.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 4.8 | Other | 4.8 |
Zebra Technologies Customer Service Score by Age
Zebra Technologies's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Zebra Technologies.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.5 | 18-25 | 2.5 |
26-30 4.7 | 26-30 | 4.7 |
31-35 3.7 | 31-35 | 3.7 |
41-45 3.2 | 41-45 | 3.2 |
46-50 4.8 | 46-50 | 4.8 |
51-55 4.4 | 51-55 | 4.4 |
Zebra Technologies Customer Service Score by Usage
Zebra Technologies's Customer Service score was rated the highest by customers who have used Zebra Technologies's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Zebra Technologies Customer Service Score by Industry
Zebra Technologies's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Zebra Technologies Customer Service vs. Competitors
Compared to its competitors, Zebra Technologies's Customer Service score is rated right above Honeywell, and is preceded by Panasonic.
| COMPANY | Customer Service Score | |
|---|---|---|
| Toshiba | 4/5 |
| Epson | 4/5 |
| Panasonic | 3.9/5 |
| Zebra Technologies | 3.9/5 |
| Honeywell | 3.5/5 |
Unlock Zebra Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zebra Technologies Customer Service vs. Competitors data and gain insights into your customers today.
Zebra Technologies as an Employer
4.6/5
Zebra Technologies has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Zebra Technologies scored a 25 for Net Promoter Score and a 31 for Employee Net Promoter Score. NPS gauges how likely a customer of Zebra Technologies would recommend the brand to a friend. ENPS measures how likely Zebra Technologies employees would recommend working at Zebra Technologies to a friend.
Net Promoter Score
25
NPS Score
| 55% | Promoters |
|---|---|
| 15% | Passive |
| 30% | Detractors |
Employee Net Promoter Score
31
eNPS Score
| 50% | Promoters |
|---|---|
| 31% | Passive |
| 19% | Detractors |
