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Panasonic is

Ranked

#72

Energy and Manufacturing Brands

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Panasonic

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Panasonic

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Panasonic is ranked #72 in Energy and Manufacturing Brands

About Panasonic's Brand

Panasonic Corporation is one of the largest electronic product manufacturers in the world, comprised of over 634 companies. Panasonic’s brand is ranked #826 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Panasonic. When compared to other organizations within the Energy and Manufacturing industry, Panasonic is ranked #72. Among its major competitors, Panasonic is ranked in 1st place for NPS while HARMAN International is 2nd, and Nikon is 3rd.Their current market cap is $17.40B

Brand at a Glance

79%

Customer Loyalty

4.1/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

Panasonic Ranking

^#72 in Energy and Manufacturing
^#1 / 4 of its competitors

Panasonic NPS

Panasonic's Net Promoter Score (NPS) is a 32 with 57% Promoters, 18% Passives, and 25% Detractors. Net Promoter Score tracks whether Panasonic's customers would recommend using the product based on a scale of -100 to 100.

Panasonic Overall NPS

NPS

57%	Promoters
18%	Passives
25%	Detractors

Panasonic NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 31	Jan 2025	31
Feb 2025 31	Feb 2025	31
Mar 2025 30	Mar 2025	30
Apr 2025 30	Apr 2025	30
Jun 2025 30	Jun 2025	30
Jul 2025 30	Jul 2025	30
Aug 2025 30	Aug 2025	30
Sep 2025 30	Sep 2025	30
Oct 2025 30	Oct 2025	30
Nov 2025 30	Nov 2025	30
Dec 2025 30	Dec 2025	30
Jan 2026 30	Jan 2026	30

How Other Brands Compare

Panasonic is ranked first for NPS among its competitors. GoPro and Samsung come in second and third, with LG coming in at #4. Among those competitors, it is the second most valued company behind Samsung.

	Panasonic	Samsung	LG	GoPro
Global Ranking	#826	#103	#398	#504
NPS	32	14	10	21
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	$17.40B	$263.86B	$7.17B	$945.51M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Panasonic NPS by Gender

Female customers rated Panasonic's NPS 5 points higher than Male customers.

Male

Panasonic's NPS was rated 37 by Male customers on Comparably.

63%

Promoters

11%

Passives

26%

Detractors

Female

Panasonic's NPS was rated 42 by Female customers on Comparably.

59%

Promoters

24%

Passives

17%

Detractors

Panasonic NPS by Ethnicity

Panasonic's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -33	Caucasian	-33
African American/Black 20	African American/Black	20
Asian or Pacific Islander 27	Asian or Pacific Islander	27
Other 57	Other	57

Panasonic NPS by Age

Panasonic's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.

100

Summary

Age

Promoters

Passives

Detractors

18-25

60%

19%

21%

26-30

64%

22%

14%

31-35

50%

14%

36%

36-40

75%

25%

41-45

67%

33%

46-50

67%

33%

51-55

67%

33%

56-60

33%

34%

33%

66+

60%

40%

Panasonic NPS by Usage

Panasonic's NPS was rated the highest by customers who have used Panasonic's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 25	Less than 1 Year	25
1 to 2 Years 21	1 to 2 Years	21
2 to 5 Years 40	2 to 5 Years	40
5 to 10 Years 32	5 to 10 Years	32
Over 10 Years 58	Over 10 Years	58

Panasonic NPS vs. Competitors

Compared to its competitors, Panasonic's NPS is rated right above HARMAN International.

COMPANY		NPS Score
	Panasonic	32
	HARMAN International	29
	Nikon	24
	GoPro	21
	Samsung	14
	Canon USA	12
	LG	10
	Philips Research	-20
	Digital Paper	-100

Panasonic NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Panasonic's NPS is rated right above Tesla, and is preceded by Audi.

COMPANY		NPS Score
	Toyota	43
	Mercedes-Benz USA	39
	Honda	37
	Audi	34
	Panasonic	32
	Tesla	29
	3M	22
	Stanley Black & Decker	22
	Ford Motor Company	13

Panasonic Customer Reviews

Out of the 19 Panasonic customer reviews 14 were positive and 5 were constructive. Panasonic customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Panasonic Customer Loyalty

79%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

79% of Panasonic users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

79%

21%

Panasonic Customer Loyalty Score by Gender

Male customers rated Panasonic's Customer Loyalty score 2% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Panasonic.

Male

82%

Yes

Female

80%

Yes

Panasonic Customer Loyalty Score by Ethnicity

Panasonic's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Panasonic Customer Loyalty Score by Age

Panasonic's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Panasonic.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 79%	18-25	79%
26-30 86%	26-30	86%
31-35 87%	31-35	87%
36-40 78%	36-40	78%
41-45 70%	41-45	70%
46-50 70%	46-50	70%
51-55 85%	51-55	85%
56-60 100%	56-60	100%
66+ 64%	66+	64%

Panasonic Customer Loyalty Score by Usage

Panasonic's Customer Loyalty score was rated the highest by customers who have used Panasonic's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	63%
1 to 2 Years	78%
2 to 5 Years	86%
5 to 10 Years	76%
Over 10 Years	90%

Panasonic Customer Loyalty Score by Industry

Panasonic's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	79%
Accounting	88%
Aerospace and Aviation	70%
Banking and Financial Services	100%
Business and Consumer Services	74%
Consumer Electronics	100%
Education	82%
Healthcare, Hospitals and Medicine	78%
Marketing, Advertising and Research	82%

Panasonic Customer Loyalty vs. Competitors

Compared to its competitors, Panasonic's Customer Loyalty score is rated right above HARMAN International, and is preceded by Samsung.

COMPANY		Customer Loyalty Score
	Nikon	84%
	Samsung	82%
	Panasonic	79%
	HARMAN International	79%
	LG	77%
	Philips Research	73%
	Canon USA	72%
	GoPro	69%
	Digital Paper	N/A

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Panasonic's Customer Loyalty score is rated right above Tesla, and is preceded by Ford Motor Company.

COMPANY		Customer Loyalty Score
	Honda	86%
	Audi	84%
	Mercedes-Benz USA	84%
	Toyota	83%
	Stanley Black & Decker	82%
	3M	80%
	Ford Motor Company	80%
	Panasonic	79%
	Tesla	77%

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Panasonic Product Quality

4.1/5

Panasonic has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Panasonic Product Information

Panasonic’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Consumer Electronics industry rated Panasonic's product the highest. Reviewers from the Education industry rated Panasonic the lowest at 3.7.

Website: http://shop.panasonic.com

Company Size: 10,000+ Employees

Industry

Consumer Electronics

Quick Insights into Panasonic Product Quality

Panasonic's Product Quality score was rated highest by customers ages 46-50, and rated lowest by Caucasian customers.

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Ranked Panasonic Product Quality the Highest

46-50	5
Consumer Electronics	5
Other	4.4

Ranked Panasonic Product Quality the Lowest

Healthcare, Hospitals and Medicine	3.6
66+	3.2
Caucasian	2.1

Panasonic Product Quality Score by Gender

Female customers rated Panasonic's Product Quality score 0.3 stars higher than Male customers.

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Male

4/5

Female

4.3/5

Panasonic Product Quality Score by Ethnicity

Panasonic's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.1	Caucasian	2.1
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Other 4.4	Other	4.4

Panasonic Product Quality Score by Age

Panasonic's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.2	18-25	4.2
26-30 4	26-30	4
31-35 3.9	31-35	3.9
36-40 4.9	36-40	4.9
41-45 4.1	41-45	4.1
46-50 5	46-50	5
51-55 4.6	51-55	4.6
56-60 3.5	56-60	3.5
66+ 3.2	66+	3.2

Panasonic Product Quality Score by Usage

Panasonic's Product Quality score was rated the highest by customers who have used Panasonic's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.3
1 to 2 Years	3.8
2 to 5 Years	4.2
5 to 10 Years	4.3
Over 10 Years	4.4

Panasonic Product Quality Score by Industry

Panasonic's Product Quality score was rated the highest by Consumer Electronics industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	4
Accounting	4.2
Aerospace and Aviation	4.1
Banking and Financial Services	4.6
Business and Consumer Services	4.7
Consumer Electronics	5
Education	3.7
Healthcare, Hospitals and Medicine	3.6
Marketing, Advertising and Research	4.4

Panasonic Product Quality vs. Competitors

Compared to its competitors, Panasonic's Product Quality score is rated right above HARMAN International.

COMPANY		Product Quality Score
	Panasonic	4.1/5
	HARMAN International	4/5
	Nikon	3.9/5
	GoPro	3.7/5
	Samsung	3.6/5
	LG	3.5/5
	Philips Research	3.3/5
	Canon USA	3.3/5
	Digital Paper	N/A

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Panasonic's Product Quality score is rated right above Honda, and is preceded by Mercedes-Benz USA.

COMPANY		Product Quality Score
	Mercedes-Benz USA	4.2/5
	Panasonic	4.1/5
	Honda	4.1/5
	Toyota	4.1/5
	Tesla	3.9/5
	3M	3.9/5
	Audi	3.9/5
	Stanley Black & Decker	3.8/5
	Ford Motor Company	3.5/5

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Panasonic Pricing

Panasonic ROI & Value For Money

3.9/5

Panasonic has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Panasonic Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consumer Electronics industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Panasonic.

Quick Insights into Panasonic ROI

Panasonic's ROI score was rated highest by customers from the Consumer Electronics industry, and rated lowest by Caucasian customers.

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Ranked Panasonic ROI the Highest

Consumer Electronics	5
41-45	4.6
Other	4.1

Ranked Panasonic ROI the Lowest

Banking and Financial Services	3.1
66+	2.8
Caucasian	2.1

Panasonic ROI Score by Gender

Female customers rated Panasonic's ROI score 0.2 stars higher than Male customers.

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Male

3.8/5

Female

4/5

Panasonic ROI Score by Ethnicity

Panasonic's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.1	Caucasian	2.1
African American/Black 3	African American/Black	3
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 4.1	Other	4.1

Panasonic ROI Score by Age

Panasonic's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4	18-25	4
26-30 4	26-30	4
31-35 3.5	31-35	3.5
36-40 4.4	36-40	4.4
41-45 4.6	41-45	4.6
46-50 4.5	46-50	4.5
51-55 4.3	51-55	4.3
56-60 3.1	56-60	3.1
66+ 2.8	66+	2.8

Panasonic ROI Score by Usage

Panasonic's ROI score was rated the highest by customers who have used Panasonic's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.7
2 to 5 Years	4
5 to 10 Years	4
Over 10 Years	4

Panasonic ROI Score by Industry

Panasonic's ROI score was rated the highest by Consumer Electronics industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	3.6
Accounting	4
Aerospace and Aviation	4.5
Banking and Financial Services	3.1
Business and Consumer Services	4.6
Consumer Electronics	5
Education	3.9
Healthcare, Hospitals and Medicine	3.2
Marketing, Advertising and Research	4.2

Panasonic Pricing vs. Competitors

Compared to its competitors, Panasonic's ROI score is rated right above HARMAN International.

COMPANY		Pricing Score
	Panasonic	3.9/5
	HARMAN International	3.8/5
	Nikon	3.7/5
	Samsung	3.5/5
	GoPro	3.3/5
	LG	3.3/5
	Canon USA	3.2/5
	Philips Research	2.6/5
	Digital Paper	N/A

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Panasonic's ROI score is rated right above Tesla, and is preceded by Honda.

COMPANY		Pricing Score
	Toyota	4/5
	Mercedes-Benz USA	4/5
	Honda	3.9/5
	Panasonic	3.9/5
	Tesla	3.9/5
	3M	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.7/5
	Ford Motor Company	3.4/5

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Panasonic Customer Satisfaction (CSAT)

Panasonic Customer Satisfaction (CSAT) Score

79 / 100

Panasonic has an overall Customer Satisfaction score of 79 rated by its users and customers.

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Very Satisfied	42%
Satisfied	37%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	3%
Very Dissatisfied	8%

Very Satisfied

42%

Satisfied

37%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Panasonic Customer Satisfaction

Panasonic's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by Caucasian customers.

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Ranked Panasonic Customer Satisfaction the Highest

36-40	100%
Banking and Financial Services	100%
Other	92%

Ranked Panasonic Customer Satisfaction the Lowest

Healthcare, Hospitals and Medicine	67%
66+	60%
Caucasian	33%

Panasonic Customer Satisfaction Score by Gender

Female customers rated Panasonic's Customer Satisfaction score 9 points higher than Male customers.

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81 / 100

Male

	Very Satisfied	48%
	Satisfied	33%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	2%
	Very Dissatisfied	12%

90 / 100

Female

	Very Satisfied	40%
	Satisfied	50%
	Neither Satisfied nor Dissatisfied	3%
	Dissatisfied	0%
	Very Dissatisfied	7%

Panasonic Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Panasonic's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.

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33 / 100

Very Satisfied	33%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	67%

Very Satisfied

33%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

67%

CSAT according to African American/Black

Panasonic's Customer Satisfaction (CSAT) score was rated 40% according to African American/Black users and customers.

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40 / 100

Very Satisfied	20%
Satisfied	20%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	60%

Very Satisfied

20%

Satisfied

20%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

60%

CSAT according to Asian or Pacific Islander

Panasonic's Customer Satisfaction (CSAT) score was rated 89% according to Asian or Pacific Islander users and customers.

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89 / 100

Very Satisfied	35%
Satisfied	54%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	3%

Very Satisfied

35%

Satisfied

54%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Panasonic's Customer Satisfaction (CSAT) score was rated 92% according to Other users and customers.

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92 / 100

Very Satisfied	59%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	4%
Very Dissatisfied	4%

Very Satisfied

59%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Panasonic Customer Satisfaction Score by Age

Panasonic's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

92%

26-30

78%

31-35

73%

36-40

100%

46-50

100%

51-55

100%

66+

60%

Panasonic Customer Satisfaction Score by Usage

Panasonic's Customer Satisfaction score was rated the highest by customers who have used Panasonic's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	88
1 to 2 Years	89
2 to 5 Years	82
5 to 10 Years	80
Over 10 Years	86

Panasonic Customer Satisfaction Score by Industry

Panasonic's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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{
	"title": "Panasonic Customer Satisfaction Score by Industry",
	"text": "Panasonic's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.",
	"bars": [
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			"label": "Tech",
			"groupId": 104,
			"score": 87,
			"stars": 0,
			"csatScore": 87,
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			"score": 80,
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			"label": "Education",
			"groupId": 515,
			"score": 80,
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			"groupId": 522,
			"score": 67,
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}

Tech	87
Accounting	80
Banking and Financial Services	100
Business and Consumer Services	100
Education	80
Healthcare, Hospitals and Medicine	67
Marketing, Advertising and Research	100

Panasonic Customer Satisfaction vs. Competitors

Compared to its competitors, Panasonic's Customer Satisfaction score is rated right above HARMAN International.

COMPANY		Customer Satisfaction (CSAT) Score
	Panasonic	79%
	HARMAN International	79%
	Nikon	75%
	Philips Research	75%
	GoPro	70%
	Samsung	69%
	LG	69%
	Canon USA	44%
	Digital Paper	0%

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Panasonic's Customer Satisfaction score is rated right above 3M, and is preceded by Mercedes-Benz USA.

COMPANY		Customer Satisfaction (CSAT) Score
	Toyota	82%
	Honda	81%
	Mercedes-Benz USA	80%
	Panasonic	79%
	3M	75%
	Tesla	74%
	Audi	74%
	Stanley Black & Decker	70%
	Ford Motor Company	61%

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Panasonic Customer Service

3.9/5

Panasonic has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Panasonic's Customer Service

Address

1006, Oaza Kadoma, Kadoma-shi, Osage, OK 571-8501 Japan

Website

http://shop.panasonic.com

Phone Number

81-66-908-1121

Panasonic's Social Links

Quick Insights into Panasonic Customer Service

Panasonic's Customer Service score was rated highest by customers ages 41-45, and rated lowest by Caucasian customers.

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Ranked Panasonic Customer Service the Highest

41-45	4.8
Consumer Electronics	4.8
Other	4.2

Ranked Panasonic Customer Service the Lowest

Healthcare, Hospitals and Medicine	3.4
66+	2.8
Caucasian	2.2

Panasonic Customer Service Score by Gender

Female customers rated Panasonic's Customer Service score 0.2 stars higher than Male customers.

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Male

3.8/5

Female

4/5

Panasonic Customer Service Score by Ethnicity

Panasonic's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.2	Caucasian	2.2
African American/Black 3	African American/Black	3
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Other 4.2	Other	4.2

Panasonic Customer Service Score by Age

Panasonic's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 3.9	18-25	3.9
26-30 4	26-30	4
31-35 3.5	31-35	3.5
36-40 4.4	36-40	4.4
41-45 4.8	41-45	4.8
46-50 4.3	46-50	4.3
51-55 4.1	51-55	4.1
56-60 3.1	56-60	3.1
66+ 2.8	66+	2.8

Panasonic Customer Service Score by Usage

Panasonic's Customer Service score was rated the highest by customers who have used Panasonic's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.5
2 to 5 Years	4.1
5 to 10 Years	4
Over 10 Years	3.9

Panasonic Customer Service Score by Industry

Panasonic's Customer Service score was rated the highest by Consumer Electronics industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	3.6
Accounting	4.1
Aerospace and Aviation	3.8
Banking and Financial Services	3.6
Business and Consumer Services	4.4
Consumer Electronics	4.8
Education	3.6
Healthcare, Hospitals and Medicine	3.4
Marketing, Advertising and Research	4.1

Panasonic Customer Service vs. Competitors

Compared to its competitors, Panasonic's Customer Service score is rated right above HARMAN International.

COMPANY		Customer Service Score
	Panasonic	3.9/5
	HARMAN International	3.7/5
	Canon USA	3.6/5
	Nikon	3.5/5
	Samsung	3.5/5
	GoPro	3.4/5
	LG	3.2/5
	Philips Research	2.7/5
	Digital Paper	N/A

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Panasonic's Customer Service score is rated right above Tesla, and is preceded by Honda.

COMPANY		Customer Service Score
	Mercedes-Benz USA	4.1/5
	Toyota	4/5
	Honda	4/5
	Panasonic	3.9/5
	Tesla	3.8/5
	Audi	3.8/5
	Stanley Black & Decker	3.8/5
	3M	3.8/5
	Ford Motor Company	3.4/5

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Panasonic as an Employer

3.5/5

Panasonic has a 3.5/5 stars for its overall company culture rated by their employees

top

50%

CEO of Panasonic

Yuki Kasumi

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Panasonic scored a 32 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of Panasonic would recommend the brand to a friend. ENPS measures how likely Panasonic employees would recommend working at Panasonic to a friend.

Net Promoter Score

NPS Score

57%	Promoters
18%	Passive
25%	Detractors

Employee Net Promoter Score

eNPS Score

43%	Promoters
19%	Passive
38%	Detractors

Global Ranking Snapshot

Panasonic is ranked #826 in the Global Top 100 Brands. It ranks just behind Barry-Wehmiller and just ahead of Esri.

RANK			INDUSTRY
824	Arista Networks	Jayshree Ullal	Tech
825	Barry-Wehmiller	Robert Chapman	Energy and Manufacturing
826	Panasonic	Yuki Kasumi	Energy and Manufacturing
827	Esri	Jack Dangermond	Tech
828	Amway Corporation	Milind Pant	Consumer Goods
829	Burns & McDonnell	Ray Kowalik	Tech
830	Betterment	Jonathan Stein	Banking and Financial Services

Energy and Manufacturing Ranking Snapshot

Panasonic is ranked #72 in the Energy and Manufacturing Industry. It ranks just behind Barry-Wehmiller and just ahead of ASML.

RANK		Location
70	DENTSPLY SIRONA	York, PA
71	Barry-Wehmiller	Saint Louis, MO
72	Panasonic	Osage, OK
73	ASML
74	International Paper	Moscow, TN
75	Entergy	New Orleans, LA
76	Volvo Trucks