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Arista Networks is

Ranked

#271

Tech Brands

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Arista Networks

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Arista Networks

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Arista Networks is ranked #271 in Tech Brands

About Arista Networks' Brand

Arista Networks is a computer networking firm delivering cloud networking solutions for large data center and computer environments. Arista Networks’s brand is ranked #824 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Arista Networks. When compared to other organizations within the Tech industry, Arista Networks is ranked #271. Among its major competitors, Arista Networks is ranked in 1st place for NPS while Cisco is 2nd, and Juniper Networks is 3rd. Overall, Arista Networks has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $23.53B

Brand at a Glance

84%

Customer Loyalty

4.2/5

Product Quality

4.4/5

Pricing

4.3/5

Customer Service

Arista Networks Ranking

^#271 in Tech
^#1 / 3 of its competitors

Arista Networks NPS

Arista Networks's Net Promoter Score (NPS) is a 56 with 73% Promoters, 10% Passives, and 17% Detractors. Net Promoter Score tracks whether Arista Networks's customers would recommend using the product based on a scale of -100 to 100.

Arista Networks Overall NPS

NPS

73%	Promoters
10%	Passives
17%	Detractors

Arista Networks NPS Trend

-100

-50

100

Summary	Date	Score
Dec 2023 50	Dec 2023	50
Mar 2024 55	Mar 2024	55
Apr 2024 57	Apr 2024	57
Jul 2024 58	Jul 2024	58
Aug 2024 58	Aug 2024	58
Sep 2024 60	Sep 2024	60
Dec 2024 60	Dec 2024	60
Mar 2025 60	Mar 2025	60
Jun 2025 58	Jun 2025	58
Jul 2025 55	Jul 2025	55
Oct 2025 55	Oct 2025	55
Jan 2026 55	Jan 2026	55

How Other Brands Compare

Arista Networks is ranked first for NPS among its competitors. Cisco and Juniper Networks come in second and third. Among those competitors, it is the second most valued company behind Cisco.

	Arista Networks	Cisco	Juniper Networks
Global Ranking	#824	#71	#816
NPS	56	36	34
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-
Valuation Updated every 24 hours for public companies	$23.53B	$192.85B	$8.38B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Arista Networks NPS by Gender

Male customers rated Arista Networks's NPS 43 points higher than Female customers.

Male

Arista Networks's NPS was rated 83 by Male customers on Comparably.

83%

Promoters

17%

Passives

Detractors

Female

Arista Networks's NPS was rated 40 by Female customers on Comparably.

60%

Promoters

20%

Passives

20%

Detractors

Arista Networks NPS by Ethnicity

Arista Networks's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 34	Caucasian	34
Asian or Pacific Islander 67	Asian or Pacific Islander	67

Arista Networks NPS by Age

Arista Networks's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

100

Summary

Age

Promoters

Passives

Detractors

36-40

50%

25%

56-60

100%

Arista Networks NPS by Usage

Arista Networks's NPS was rated the highest by customers who have used Arista Networks's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
1 to 2 Years 67	1 to 2 Years	67
2 to 5 Years 34	2 to 5 Years	34
5 to 10 Years 67	5 to 10 Years	67

Arista Networks NPS vs. Competitors

Compared to its competitors, Arista Networks's NPS is rated right above Cisco.

COMPANY		NPS Score
	Arista Networks	56
	Cisco	36
	Juniper Networks	34

Arista Networks NPS vs Companies in Tech

In the Tech industry, Arista Networks's NPS is rated right above Nintendo.

COMPANY		NPS Score
	Arista Networks	56
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31

Arista Networks Customer Reviews

Out of the 2 Arista Networks customer reviews 2 were positive and 0 were constructive. Arista Networks customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Arista Networks Customer Loyalty

84%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

84% of Arista Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

84%

16%

Arista Networks Customer Loyalty Score by Gender

Arista Networks's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.

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Male

100%

Yes

Female

100%

Yes

Arista Networks Customer Loyalty Score by Ethnicity

Arista Networks's Customer Loyalty score was rated 100% by both Asian or Pacific Islander and Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Arista Networks.

100

out of 100

Caucasian

100

out of 100

Asian or Pacific Islander

Arista Networks Customer Loyalty Score by Age

Arista Networks's Customer Loyalty score was rated 100% by customers ages 36-40 and customers ages 56-60 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Arista Networks.

20%

40%

60%

80%

100%

Summary	Age	Score
36-40 100%	36-40	100%
56-60 100%	56-60	100%

Arista Networks Customer Loyalty Score by Usage

Arista Networks's Customer Loyalty score was rated 100% by customers who have used Arista Networks's products/services for 1 to 2 Years, and by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

1 to 2 Years	100%
2 to 5 Years	100%
5 to 10 Years	100%

Arista Networks Customer Loyalty Score by Industry

Arista Networks's Customer Loyalty score was rated 100% by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	100%

Arista Networks Customer Loyalty vs. Competitors

Compared to its competitors, Arista Networks's Customer Loyalty score is rated right above Cisco, and is preceded by Juniper Networks.

COMPANY		Customer Loyalty Score
	Juniper Networks	86%
	Arista Networks	84%
	Cisco	81%

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Customer Loyalty for Other Tech Brands

In the Tech industry, Arista Networks's Customer Loyalty score is rated right above Zoom Video Communications, and is preceded by Apple.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Arista Networks	84%
	Zoom Video Communications	84%
	Peloton	82%

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Arista Networks Product Quality

4.2/5

Arista Networks has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Arista Networks Product Information

Arista Networks’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Arista Networks's product the highest.

Website: http://www.arista.com

Company Size: 1,001-5,000 Employees

Industry

Tech

Enterprise

Hardware and Devices

SaaS

Quick Insights into Arista Networks Product Quality

Arista Networks's Product Quality score was rated highest by customers ages 56-60, and rated lowest by Female customers.

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Ranked Arista Networks Product Quality the Highest

56-60	5
Tech	5
Male	4.8

Ranked Arista Networks Product Quality the Lowest

2 to 5 Years	3.5
Asian or Pacific Islander	3.1
Female	3

Arista Networks Product Quality Score by Gender

Male customers rated Arista Networks's Product Quality score 1.8 stars higher than Female customers.

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Male

4.8/5

Female

3/5

Arista Networks Product Quality Score by Ethnicity

Arista Networks's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1

Arista Networks Product Quality Score by Age

Arista Networks's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

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Summary	Age	Score
36-40 3.6	36-40	3.6
56-60 5	56-60	5

Arista Networks Product Quality Score by Usage

Arista Networks's Product Quality score was rated the highest by customers who have used Arista Networks's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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1 to 2 Years	4.6
2 to 5 Years	3.5
5 to 10 Years	4.6

Arista Networks Product Quality Score by Industry

Arista Networks's Product Quality score was rated 5 stars by Tech industry customers.

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Tech	5

Arista Networks Product Quality vs. Competitors

Compared to its competitors, Arista Networks's Product Quality score is rated right above Juniper Networks.

COMPANY		Product Quality Score
	Arista Networks	4.2/5
	Juniper Networks	4.2/5
	Cisco	4.1/5

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Product Quality for Other Tech Brands

In the Tech industry, Arista Networks's Product Quality score is rated right above Google, and is preceded by Spotify.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Arista Networks	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5

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Arista Networks Pricing

Arista Networks ROI & Value For Money

4.4/5

Arista Networks has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.

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Arista Networks Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into Arista Networks ROI

Arista Networks's ROI score was rated highest by customers ages 56-60, and rated lowest by customers who have used Arista Networks's products/services for 2 to 5 Years.

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Ranked Arista Networks ROI the Highest

56-60	5
Tech	5
1 to 2 Years	4.6

Ranked Arista Networks ROI the Lowest

Female	3.5
36-40	3.4
2 to 5 Years	3.3

Arista Networks ROI Score by Gender

Male customers rated Arista Networks's ROI score 1.1 stars higher than Female customers.

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Male

4.6/5

Female

3.5/5

Arista Networks ROI Score by Ethnicity

Arista Networks's ROI score was rated 3.3 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 3.3	Caucasian	3.3

Arista Networks ROI Score by Age

Arista Networks's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

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Summary	Age	Score
36-40 3.4	36-40	3.4
56-60 5	56-60	5

Arista Networks ROI Score by Usage

Arista Networks's ROI score was rated the highest by customers who have used Arista Networks's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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1 to 2 Years	4.6
2 to 5 Years	3.3
5 to 10 Years	4.3

Arista Networks ROI Score by Industry

Arista Networks's ROI score was rated 5 stars by Tech industry customers.

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Tech	5

Arista Networks Pricing vs. Competitors

Compared to its competitors, Arista Networks's ROI score is rated right above Juniper Networks.

COMPANY		Pricing Score
	Arista Networks	4.4/5
	Juniper Networks	4.2/5
	Cisco	4/5

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ROI for Other Tech Brands

In the Tech industry, Arista Networks's ROI score is rated right above Zoom Video Communications.

COMPANY		Pricing Score
	Arista Networks	4.4/5
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5

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Arista Networks Customer Satisfaction (CSAT)

Arista Networks Customer Satisfaction (CSAT) Score

88 / 100

Arista Networks has an overall Customer Satisfaction score of 88 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	67%
Satisfied	21%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	3%
Very Dissatisfied	9%

Very Satisfied

67%

Satisfied

21%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Arista Networks Customer Satisfaction

Arista Networks's Customer Satisfaction score was rated highest by customers ages 56-60, and rated lowest by customers ages 36-40.

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Ranked Arista Networks Customer Satisfaction the Highest

56-60	100%
Male	80%
5 to 10 Years	67%

Ranked Arista Networks Customer Satisfaction the Lowest

Female	67%
36-40	50%

Arista Networks Customer Satisfaction Score by Gender

Male customers rated Arista Networks's Customer Satisfaction score 13 points higher than Female customers.

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80 / 100

Male

	Very Satisfied	60%
	Satisfied	20%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	20%

67 / 100

Female

	Very Satisfied	67%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	33%

Arista Networks Customer Satisfaction Score by Ethnicity

Caucasian
33%

CSAT according to Caucasian

Arista Networks' Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.

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33 / 100

Very Satisfied	33%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	67%

Very Satisfied

33%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

67%

Arista Networks Customer Satisfaction Score by Age

Arista Networks's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

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100

Breakdown

Age

Score

36-40

50%

56-60

100%

Arista Networks Customer Satisfaction Score by Usage

Arista Networks's Customer Satisfaction score was rated 67 points by customers who have used Arista Networks's products/services for 5 to 10 Years.

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5 to 10 Years	67

Arista Networks Customer Satisfaction Score by Industry

Arista Networks's Customer Satisfaction score was rated 67 points by Tech industry customers.

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	"title": "Arista Networks Customer Satisfaction Score by Industry",
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			"label": "Tech",
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Tech	67

Arista Networks Customer Satisfaction vs. Competitors

Compared to its competitors, Arista Networks's Customer Satisfaction score is rated right above Juniper Networks.

COMPANY		Customer Satisfaction (CSAT) Score
	Arista Networks	88%
	Juniper Networks	78%
	Cisco	77%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Arista Networks's Customer Satisfaction score is rated right above Nintendo.

COMPANY		Customer Satisfaction (CSAT) Score
	Arista Networks	88%
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	63%

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Arista Networks Customer Service

4.3/5

Arista Networks has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.

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About Arista Networks's Customer Service

Address

5453 Great America Parkway, Santa Clara, CA 95054

Website

http://www.arista.com

Phone Number

(408) 547-5500

Arista Networks's Social Links

Quick Insights into Arista Networks Customer Service

Arista Networks's Customer Service score was rated highest by customers ages 56-60, and rated lowest by customers who have used Arista Networks's products/services for 2 to 5 Years.

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Ranked Arista Networks Customer Service the Highest

56-60	5
Tech	5
1 to 2 Years	4.6

Ranked Arista Networks Customer Service the Lowest

Female	3.6
36-40	3.5
2 to 5 Years	3

Arista Networks Customer Service Score by Gender

Male customers rated Arista Networks's Customer Service score 0.9 stars higher than Female customers.

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Male

4.5/5

Female

3.6/5

Arista Networks Customer Service Score by Ethnicity

Arista Networks's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Arista Networks.

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.5	Caucasian	3.5

Arista Networks Customer Service Score by Age

Arista Networks's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Arista Networks.

100

Summary	Age	Customer Service Score
36-40 3.5	36-40	3.5
56-60 5	56-60	5

Arista Networks Customer Service Score by Usage

Arista Networks's Customer Service score was rated the highest by customers who have used Arista Networks's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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1 to 2 Years	4.6
2 to 5 Years	3
5 to 10 Years	4.5

Arista Networks Customer Service Score by Industry

Arista Networks's Customer Service score was rated 5 stars by Tech industry customers.

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Tech	5

Arista Networks Customer Service vs. Competitors

Compared to its competitors, Arista Networks's Customer Service score is rated right above Juniper Networks.

COMPANY		Customer Service Score
	Arista Networks	4.3/5
	Juniper Networks	4.2/5
	Cisco	4.1/5

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Customer Service for Other Tech Brands

In the Tech industry, Arista Networks's Customer Service score is rated right above Apple.

COMPANY		Customer Service Score
	Arista Networks	4.3/5
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5

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Arista Networks as an Employer

4.8/5

Arista Networks has a 4.8/5 stars for its overall company culture rated by their employees

top

CEO of Arista Networks

Jayshree Ullal

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Arista Networks scored a 56 for Net Promoter Score and a 57 for Employee Net Promoter Score. NPS gauges how likely a customer of Arista Networks would recommend the brand to a friend. ENPS measures how likely Arista Networks employees would recommend working at Arista Networks to a friend.

Net Promoter Score

NPS Score

73%	Promoters
10%	Passive
17%	Detractors

Employee Net Promoter Score

eNPS Score

65%	Promoters
27%	Passive
8%	Detractors

Global Ranking Snapshot

Arista Networks is ranked #824 in the Global Top 100 Brands. It ranks just behind CHRISTUS Health and just ahead of Barry-Wehmiller.

RANK			INDUSTRY
822	Texas Health Resources	Barclay Berdan, FACHE	Health and Wellness
823	CHRISTUS Health	Ernie Sadau	Health and Wellness
824	Arista Networks	Jayshree Ullal	Tech
825	Barry-Wehmiller	Robert Chapman	Energy and Manufacturing
826	Panasonic	Yuki Kasumi	Energy and Manufacturing
827	Esri	Jack Dangermond	Tech
828	Amway Corporation	Milind Pant	Consumer Goods

Tech Ranking Snapshot

Arista Networks is ranked #271 in the Tech Industry. It ranks just behind DENTSPLY SIRONA and just ahead of Panasonic.

RANK		Location
269	FANDOM	California City, CA
270	DENTSPLY SIRONA	York, PA
271	Arista Networks	Santa Clara, CA
272	Panasonic	Osage, OK
273	Esri	Redlands, CA
274	Burns & McDonnell	Kansas City, MO
275	Zenoti	Mercer Island, WA