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Texas Health Resources is

Ranked

#76

Health and Wellness Brands

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Texas Health Resources

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Texas Health Resources

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Texas Health Resources is ranked #76 in Health and Wellness Brands

About Texas Health Resources' Brand

Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. We're better together. Texas Health Resources’s brand is ranked #822 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Texas Health Resources. When compared to other organizations within the Health and Wellness industry, Texas Health Resources is ranked #76. Among its major competitors, Texas Health Resources is ranked in 1st place for NPS while JPS HEALTH SERVICES is 2nd, and HCA Healthcare is 3rd. Overall, Texas Health Resources has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $1.75B

Brand at a Glance

74%

Customer Loyalty

3.7/5

Product Quality

3.7/5

Pricing

3.7/5

Customer Service

Texas Health Resources Ranking

^#76 in Health and Wellness
^#1 / 4 of its competitors

Texas Health Resources NPS

Texas Health Resources's Net Promoter Score (NPS) is a 40 with 67% Promoters, 6% Passives, and 27% Detractors. Net Promoter Score tracks whether Texas Health Resources's customers would recommend using the product based on a scale of -100 to 100.

Texas Health Resources Overall NPS

NPS

67%	Promoters
6%	Passives
27%	Detractors

Texas Health Resources NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2024 52	Aug 2024	52
Sep 2024 51	Sep 2024	51
Nov 2024 49	Nov 2024	49
Dec 2024 49	Dec 2024	49
Mar 2025 51	Mar 2025	51
Apr 2025 49	Apr 2025	49
May 2025 45	May 2025	45
Jun 2025 45	Jun 2025	45
Sep 2025 43	Sep 2025	43
Oct 2025 43	Oct 2025	43
Nov 2025 40	Nov 2025	40
Dec 2025 40	Dec 2025	40

How Other Brands Compare

Texas Health Resources is ranked first for NPS among its competitors. JPS HEALTH SERVICES and HCA Healthcare come in second and third, with Methodist Health System coming in at #4. Among those competitors, it is the most valued company behind Methodist Health System.

	Texas Health Resources	HCA Healthcare	Methodist Health System	JPS HEALTH SERVICES
Global Ranking	#822	#910	#-	#-
NPS	40	5	-7	40
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	Neutral	-
Valuation Updated every 24 hours for public companies	$1.75B	-	$60.02B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Texas Health Resources NPS by Gender

Female customers rated Texas Health Resources's NPS 70 points higher than Male customers.

Male

-8

Texas Health Resources's NPS was rated -8 by Male customers on Comparably.

46%

Promoters

Passives

54%

Detractors

Female

Texas Health Resources's NPS was rated 62 by Female customers on Comparably.

81%

Promoters

Passives

19%

Detractors

Texas Health Resources NPS by Ethnicity

Texas Health Resources's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 6	Caucasian	6
African American/Black 100	African American/Black	100
Asian or Pacific Islander 100	Asian or Pacific Islander	100
Other -50	Other	-50

Texas Health Resources NPS by Age

Texas Health Resources's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

100

Summary

Age

Promoters

Passives

Detractors

31-35

100%

36-40

83%

17%

46-50

75%

25%

51-55

33%

67%

56-60

60%

40%

61-65

100%

66+

67%

33%

Texas Health Resources NPS by Usage

Texas Health Resources's NPS was rated the highest by customers who have used Texas Health Resources's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 50	Less than 1 Year	50
1 to 2 Years 12	1 to 2 Years	12
2 to 5 Years 34	2 to 5 Years	34
5 to 10 Years -34	5 to 10 Years	-34
Over 10 Years 100	Over 10 Years	100

Texas Health Resources NPS vs. Competitors

Compared to its competitors, Texas Health Resources's NPS is rated right above JPS HEALTH SERVICES.

COMPANY		NPS Score
	Texas Health Resources	40
	JPS HEALTH SERVICES	40
	HCA Healthcare	5
	Methodist Health System	-7
	Parkland Health & Hospital System	-10
	Baylor Scott & White Health	-15

Texas Health Resources NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Texas Health Resources's NPS is rated right above Glossier, and is preceded by Headspace.

COMPANY		NPS Score
	Headspace	41
	Texas Health Resources	40
	Glossier	38
	Colgate Palmolive	36
	Peloton	31
	Johnson & Johnson	26
	Philips	18
	CVS Health	18
	WW (formally Weight Watchers)	-11

Texas Health Resources Customer Reviews

Out of the 4 Texas Health Resources customer reviews 3 were positive and 1 was constructive. Texas Health Resources customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Texas Health Resources Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Texas Health Resources users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

74%

26%

Texas Health Resources Customer Loyalty Score by Gender

Female customers rated Texas Health Resources's Customer Loyalty score 4% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Texas Health Resources.

Male

79%

Yes

Female

83%

Yes

Texas Health Resources Customer Loyalty Score by Ethnicity

Texas Health Resources's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Texas Health Resources.

out of 100

Caucasian

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Texas Health Resources Customer Loyalty Score by Age

Texas Health Resources's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Texas Health Resources.

20%

40%

60%

80%

100%

Summary	Age	Score
31-35 78%	31-35	78%
36-40 85%	36-40	85%
46-50 78%	46-50	78%
51-55 70%	51-55	70%
56-60 82%	56-60	82%
61-65 70%	61-65	70%
66+ 100%	66+	100%

Texas Health Resources Customer Loyalty Score by Usage

Texas Health Resources's Customer Loyalty score was rated the highest by customers who have used Texas Health Resources's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	78%
1 to 2 Years	80%
2 to 5 Years	85%
5 to 10 Years	55%
Over 10 Years	100%

Texas Health Resources Customer Loyalty Score by Industry

Texas Health Resources's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	64%
Accounting	70%
Healthcare, Hospitals and Medicine	100%

Texas Health Resources Customer Loyalty vs. Competitors

Compared to its competitors, Texas Health Resources's Customer Loyalty score is rated right above Baylor Scott & White Health, and is preceded by JPS HEALTH SERVICES.

COMPANY		Customer Loyalty Score
	Parkland Health & Hospital System	84%
	JPS HEALTH SERVICES	83%
	Texas Health Resources	74%
	Baylor Scott & White Health	69%
	HCA Healthcare	68%
	Methodist Health System	66%

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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Texas Health Resources's Customer Loyalty score is rated right above WW (formally Weight Watchers), and is preceded by Philips.

COMPANY		Customer Loyalty Score
	Colgate Palmolive	85%
	Peloton	82%
	Headspace	82%
	CVS Health	80%
	Johnson & Johnson	79%
	Glossier	77%
	Philips	76%
	Texas Health Resources	74%
	WW (formally Weight Watchers)	73%

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Texas Health Resources Product Quality

3.7/5

Texas Health Resources has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Texas Health Resources Product Information

Texas Health Resources’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Texas Health Resources's product the highest. Reviewers from the Accounting industry rated Texas Health Resources the lowest at 3.1.

Website: https://www.texashealth.org

Company Size: 10,000+ Employees

Industry

Healthcare, Hospitals and Medicine

Quick Insights into Texas Health Resources Product Quality

Texas Health Resources's Product Quality score was rated highest by customers who have used Texas Health Resources's products/services for Over 10 Years, and rated lowest by customers ages 61-65.

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Ranked Texas Health Resources Product Quality the Highest

Over 10 Years	5
African American/Black	4.6
Healthcare, Hospitals and Medicine	4.5

Ranked Texas Health Resources Product Quality the Lowest

Accounting	3.1
5 to 10 Years	2.2
61-65	2

Texas Health Resources Product Quality Score by Gender

Female customers rated Texas Health Resources's Product Quality score 0.6 stars higher than Male customers.

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Male

3.2/5

Female

3.8/5

Texas Health Resources Product Quality Score by Ethnicity

Texas Health Resources's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.2	Caucasian	3.2
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 3.6	Other	3.6

Texas Health Resources Product Quality Score by Age

Texas Health Resources's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.

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Summary	Age	Score
31-35 3.6	31-35	3.6
36-40 3.7	36-40	3.7
46-50 3.9	46-50	3.9
51-55 3.3	51-55	3.3
56-60 3.9	56-60	3.9
61-65 2	61-65	2
66+ 3.8	66+	3.8

Texas Health Resources Product Quality Score by Usage

Texas Health Resources's Product Quality score was rated the highest by customers who have used Texas Health Resources's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3.6
1 to 2 Years	3.5
2 to 5 Years	3.5
5 to 10 Years	2.2
Over 10 Years	5

Texas Health Resources Product Quality Score by Industry

Texas Health Resources's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Accounting industry customers.

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Tech	3.2
Accounting	3.1
Healthcare, Hospitals and Medicine	4.5

Texas Health Resources Product Quality vs. Competitors

Compared to its competitors, Texas Health Resources's Product Quality score is rated right above JPS HEALTH SERVICES.

COMPANY		Product Quality Score
	Texas Health Resources	3.7/5
	JPS HEALTH SERVICES	3.5/5
	HCA Healthcare	3.5/5
	Methodist Health System	3.3/5
	Baylor Scott & White Health	2.7/5
	Parkland Health & Hospital System	2.6/5

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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Texas Health Resources's Product Quality score is rated right above CVS Health, and is preceded by Philips.

COMPANY		Product Quality Score
	Headspace	4.3/5
	Glossier	4.3/5
	Colgate Palmolive	4.2/5
	Peloton	4/5
	Johnson & Johnson	4/5
	Philips	3.8/5
	Texas Health Resources	3.7/5
	CVS Health	3.5/5
	WW (formally Weight Watchers)	3.1/5

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Texas Health Resources Pricing

Texas Health Resources ROI & Value For Money

3.7/5

Texas Health Resources has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Texas Health Resources Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Tech industry think that they had the lowest ROI from Texas Health Resources.

Quick Insights into Texas Health Resources ROI

Texas Health Resources's ROI score was rated highest by African American/Black customers, and rated lowest by customers ages 61-65.

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Ranked Texas Health Resources ROI the Highest

African American/Black	5
Accounting	4.8
31-35	4.7

Ranked Texas Health Resources ROI the Lowest

Male	2.9
Other	2.5
61-65	1.5

Texas Health Resources ROI Score by Gender

Female customers rated Texas Health Resources's ROI score 1.2 stars higher than Male customers.

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Male

2.9/5

Female

4.1/5

Texas Health Resources ROI Score by Ethnicity

Texas Health Resources's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1
African American/Black 5	African American/Black	5
Asian or Pacific Islander 5	Asian or Pacific Islander	5
Other 2.5	Other	2.5

Texas Health Resources ROI Score by Age

Texas Health Resources's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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Summary	Age	Score
31-35 4.7	31-35	4.7
36-40 3.9	36-40	3.9
46-50 3.9	46-50	3.9
51-55 3.3	51-55	3.3
56-60 3.9	56-60	3.9
61-65 1.5	61-65	1.5
66+ 3.6	66+	3.6

Texas Health Resources ROI Score by Usage

Texas Health Resources's ROI score was rated the highest by customers who have used Texas Health Resources's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3.6
1 to 2 Years	3.3
2 to 5 Years	3.4
5 to 10 Years	3.1
Over 10 Years	4.7

Texas Health Resources ROI Score by Industry

Texas Health Resources's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	3.4
Accounting	4.8
Healthcare, Hospitals and Medicine	4.8

Texas Health Resources Pricing vs. Competitors

Compared to its competitors, Texas Health Resources's ROI score is rated right above JPS HEALTH SERVICES.

COMPANY		Pricing Score
	Texas Health Resources	3.7/5
	JPS HEALTH SERVICES	3.5/5
	HCA Healthcare	3.3/5
	Parkland Health & Hospital System	3.3/5
	Methodist Health System	3/5
	Baylor Scott & White Health	2.7/5

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Texas Health Resources's ROI score is rated right above Philips, and is preceded by Johnson & Johnson.

COMPANY		Pricing Score
	Peloton	4/5
	Colgate Palmolive	4/5
	Headspace	3.9/5
	Glossier	3.9/5
	Johnson & Johnson	3.9/5
	Texas Health Resources	3.7/5
	Philips	3.6/5
	CVS Health	3.4/5
	WW (formally Weight Watchers)	2.8/5

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Texas Health Resources Customer Satisfaction (CSAT)

Texas Health Resources Customer Satisfaction (CSAT) Score

70 / 100

Texas Health Resources has an overall Customer Satisfaction score of 70 rated by its users and customers.

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Very Satisfied	46%
Satisfied	24%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	3%
Very Dissatisfied	17%

Very Satisfied

46%

Satisfied

24%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

17%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Texas Health Resources Customer Satisfaction

Texas Health Resources's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers ages 61-65.

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Ranked Texas Health Resources Customer Satisfaction the Highest

36-40	100%
African American/Black	100%
Healthcare, Hospitals and Medicine	100%

Ranked Texas Health Resources Customer Satisfaction the Lowest

Other	33%
5 to 10 Years	0%
61-65	0%

Texas Health Resources Customer Satisfaction Score by Gender

Female customers rated Texas Health Resources's Customer Satisfaction score 44 points higher than Male customers.

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42 / 100

Male

	Very Satisfied	42%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	8%
	Very Dissatisfied	42%

86 / 100

Female

	Very Satisfied	50%
	Satisfied	36%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	14%

Texas Health Resources Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Texas Health Resources' Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

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57 / 100

Very Satisfied	43%
Satisfied	14%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	7%
Very Dissatisfied	29%

Very Satisfied

43%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

29%

CSAT according to African American/Black

Texas Health Resources' Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Texas Health Resources' Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.

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75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

CSAT according to Other

Texas Health Resources' Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.

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33 / 100

Very Satisfied	0%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	67%

Very Satisfied

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

67%

Texas Health Resources Customer Satisfaction Score by Age

Texas Health Resources's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

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100

Breakdown

Age

Score

31-35

75%

36-40

100%

46-50

75%

56-60

66%

61-65

66+

67%

Texas Health Resources Customer Satisfaction Score by Usage

Texas Health Resources's Customer Satisfaction score was rated the highest by customers who have used Texas Health Resources's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	100
1 to 2 Years	66
2 to 5 Years	60
5 to 10 Years	0
Over 10 Years	100

Texas Health Resources Customer Satisfaction Score by Industry

Texas Health Resources's Customer Satisfaction score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Accounting industry customers.

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Tech	75
Accounting	66
Healthcare, Hospitals and Medicine	100

Texas Health Resources Customer Satisfaction vs. Competitors

Compared to its competitors, Texas Health Resources's Customer Satisfaction score is rated right above JPS HEALTH SERVICES.

COMPANY		Customer Satisfaction (CSAT) Score
	Texas Health Resources	70%
	JPS HEALTH SERVICES	67%
	Methodist Health System	64%
	HCA Healthcare	60%
	Parkland Health & Hospital System	58%
	Baylor Scott & White Health	16%

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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Texas Health Resources's Customer Satisfaction score is rated right above CVS Health, and is preceded by Philips.

COMPANY		Customer Satisfaction (CSAT) Score
	Headspace	84%
	Colgate Palmolive	83%
	Glossier	79%
	Johnson & Johnson	78%
	Philips	74%
	Texas Health Resources	70%
	CVS Health	68%
	Peloton	64%
	WW (formally Weight Watchers)	46%

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Texas Health Resources Customer Service

3.7/5

Texas Health Resources has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Texas Health Resources's Customer Service

Address

612 E. Lamar Boulevard, Arlington, TX 76011

Website

https://www.texashealth.org

Phone Number

6822367208

Texas Health Resources's Social Links

Quick Insights into Texas Health Resources Customer Service

Texas Health Resources's Customer Service score was rated highest by African American/Black customers, and rated lowest by customers ages 61-65.

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Ranked Texas Health Resources Customer Service the Highest

African American/Black	5
Accounting	4.8
31-35	4.7

Ranked Texas Health Resources Customer Service the Lowest

Male	3
Other	2.4
61-65	1.5

Texas Health Resources Customer Service Score by Gender

Female customers rated Texas Health Resources's Customer Service score 1.1 stars higher than Male customers.

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Male

3/5

Female

4.1/5

Texas Health Resources Customer Service Score by Ethnicity

Texas Health Resources's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.2	Caucasian	3.2
African American/Black 5	African American/Black	5
Asian or Pacific Islander 4.9	Asian or Pacific Islander	4.9
Other 2.4	Other	2.4

Texas Health Resources Customer Service Score by Age

Texas Health Resources's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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100

Summary	Age	Customer Service Score
31-35 4.7	31-35	4.7
36-40 3.9	36-40	3.9
46-50 3.9	46-50	3.9
51-55 3.8	51-55	3.8
56-60 3.8	56-60	3.8
61-65 1.5	61-65	1.5
66+ 3.6	66+	3.6

Texas Health Resources Customer Service Score by Usage

Texas Health Resources's Customer Service score was rated the highest by customers who have used Texas Health Resources's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3.7
1 to 2 Years	3.2
2 to 5 Years	3.6
5 to 10 Years	3.1
Over 10 Years	4.7

Texas Health Resources Customer Service Score by Industry

Texas Health Resources's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	3.1
Accounting	4.8
Healthcare, Hospitals and Medicine	4.6

Texas Health Resources Customer Service vs. Competitors

Compared to its competitors, Texas Health Resources's Customer Service score is rated right above JPS HEALTH SERVICES.

COMPANY		Customer Service Score
	Texas Health Resources	3.7/5
	JPS HEALTH SERVICES	3.4/5
	HCA Healthcare	3.4/5
	Parkland Health & Hospital System	3.4/5
	Methodist Health System	3.1/5
	Baylor Scott & White Health	2.7/5

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Texas Health Resources's Customer Service score is rated right above Philips, and is preceded by Headspace.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Johnson & Johnson	4/5
	Headspace	3.9/5
	Texas Health Resources	3.7/5
	Philips	3.7/5
	CVS Health	3.7/5
	WW (formally Weight Watchers)	3/5

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Texas Health Resources as an Employer

4.1/5

Texas Health Resources has a 4.1/5 stars for its overall company culture rated by their employees

top

20%

CEO of Texas Health Resources

Barclay Berdan, FACHE

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Texas Health Resources scored a 40 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Texas Health Resources would recommend the brand to a friend. ENPS measures how likely Texas Health Resources employees would recommend working at Texas Health Resources to a friend.

Net Promoter Score

NPS Score

67%	Promoters
6%	Passive
27%	Detractors

Employee Net Promoter Score

eNPS Score

51%	Promoters
18%	Passive
31%	Detractors

Global Ranking Snapshot

Texas Health Resources is ranked #822 in the Global Top 100 Brands. It ranks just behind Mary Kay and just ahead of CHRISTUS Health.

RANK			INDUSTRY
820	Zambeef Products	Francis Grogan	Food and Beverages
821	Mary Kay	David Holl	Fashion and Beauty
822	Texas Health Resources	Barclay Berdan, FACHE	Health and Wellness
823	CHRISTUS Health	Ernie Sadau	Health and Wellness
824	Arista Networks	Jayshree Ullal	Tech
825	Barry-Wehmiller	Robert Chapman	Energy and Manufacturing
826	Panasonic	Yuki Kasumi	Energy and Manufacturing

Health and Wellness Ranking Snapshot

Texas Health Resources is ranked #76 in the Health and Wellness Industry. It ranks just behind DENTSPLY SIRONA and just ahead of CHRISTUS Health.

RANK		Location
74	Texas Children's Hospital	Houston, TX
75	DENTSPLY SIRONA	York, PA
76	Texas Health Resources	Arlington, TX
77	CHRISTUS Health	Irving, TX
78	Curology	San Diego, CA
79	Doctor on Demand	San Francisco, CA
80	Orangetheory Fitness	Boca Raton, FL