Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Beachbody is

Ranked

#17

Health and Wellness Brands

Brand Page

Beachbody

Marketing or Exec? Claim Your Free Account

Beachbody

Rate this Brand

Beachbody is ranked #17 in Health and Wellness Brands

About Beachbody's Brand

Beachbody, creator of the nation's most popular in-home fitness and weight loss solutions, was founded in 1998 by Beachbody, LLC. Beachbody’s brand is ranked #220 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Beachbody. When compared to other organizations within the Health and Wellness industry, Beachbody is ranked #17. Among its major competitors, Beachbody is ranked in 3rd place for NPS while Mannatech is 1st, and Nautilus is 2nd.Their current valuation is $65.23M

Brand at a Glance

77%

Customer Loyalty

3.9/5

Product Quality

3.5/5

Pricing

3.5/5

Customer Service

Beachbody Ranking

^#17 in Health and Wellness
^#3 / 4 of its competitors

Beachbody NPS

Beachbody's Net Promoter Score (NPS) is a 16 with 53% Promoters, 10% Passives, and 37% Detractors. Net Promoter Score tracks whether Beachbody's customers would recommend using the product based on a scale of -100 to 100.

Beachbody Overall NPS

NPS

53%	Promoters
10%	Passives
37%	Detractors

Beachbody NPS Trend

-100

-50

100

Summary	Date	Score
Mar 2023 35	Mar 2023	35
May 2023 30	May 2023	30
Jun 2023 27	Jun 2023	27
Jul 2023 25	Jul 2023	25
Aug 2023 27	Aug 2023	27
Oct 2023 26	Oct 2023	26
Nov 2023 24	Nov 2023	24
Dec 2023 22	Dec 2023	22
Feb 2024 20	Feb 2024	20
Jun 2024 18	Jun 2024	18
Oct 2024 15	Oct 2024	15
Jan 2025 17	Jan 2025	17

How Other Brands Compare

Beachbody is ranked third for NPS among its competitors. Mannatech and Nautilus come in first and second, with Jenny Craig coming in at #4. Among those competitors, it is the third most valued company behind Nautilus.

	Beachbody	Nautilus	Mannatech	Jenny Craig
Global Ranking	#220	#-	#-	#-
NPS	16	17	100	-17
Valuation Updated every 24 hours for public companies	$65.23M	$893.54M	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Beachbody NPS by Gender

Male customers rated Beachbody's NPS 12 points higher than Female customers.

Male

Beachbody's NPS was rated 23 by Male customers on Comparably.

54%

Promoters

15%

Passives

31%

Detractors

Female

Beachbody's NPS was rated 11 by Female customers on Comparably.

50%

Promoters

11%

Passives

39%

Detractors

Beachbody NPS by Ethnicity

Beachbody's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 0	Caucasian	0
Hispanic or Latino 25	Hispanic or Latino	25
Asian or Pacific Islander -100	Asian or Pacific Islander	-100
Other 0	Other	0

Beachbody NPS by Age

Beachbody's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

75%

25%

26-30

43%

57%

31-35

62%

25%

13%

36-40

50%

21%

29%

41-45

60%

40%

46-50

67%

33%

51-55

67%

33%

66+

33%

67%

Beachbody NPS by Usage

Beachbody's NPS was rated the highest by customers who have used Beachbody's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -35	Less than 1 Year	-35
1 to 2 Years 60	1 to 2 Years	60
2 to 5 Years 25	2 to 5 Years	25
5 to 10 Years 25	5 to 10 Years	25
Over 10 Years 42	Over 10 Years	42

Beachbody NPS vs. Competitors

Compared to its competitors, Beachbody's NPS is rated right above UCAN, and is preceded by Nautilus.

COMPANY		NPS Score
	Mannatech	100
	Nautilus	17
	Beachbody	16
	UCAN	N/A
	Jenny Craig	-17
	NutriSystem	-63

Beachbody NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Beachbody's NPS is rated right above WW (formally Weight Watchers), and is preceded by CVS Health.

COMPANY		NPS Score
	Headspace	41
	Glossier	38
	Colgate Palmolive	36
	Peloton	31
	Johnson & Johnson	26
	Philips	18
	CVS Health	18
	Beachbody	16
	WW (formally Weight Watchers)	-11

Beachbody Customer Reviews

Out of the 7 Beachbody customer reviews 6 were positive and 1 was constructive. Beachbody customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Beachbody Customer Loyalty

77%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

77% of Beachbody users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

77%

23%

Beachbody Customer Loyalty Score by Gender

Male customers rated Beachbody's Customer Loyalty score 4% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Beachbody.

Male

79%

Yes

Female

75%

Yes

Beachbody Customer Loyalty Score by Ethnicity

Beachbody's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Beachbody.

out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

Asian or Pacific Islander

out of 100

Other

Beachbody Customer Loyalty Score by Age

Beachbody's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Beachbody.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 78%	18-25	78%
26-30 74%	26-30	74%
31-35 89%	31-35	89%
36-40 74%	36-40	74%
41-45 64%	41-45	64%
46-50 100%	46-50	100%
51-55 100%	51-55	100%
66+ 40%	66+	40%

Beachbody Customer Loyalty Score by Usage

Beachbody's Customer Loyalty score was rated the highest by customers who have used Beachbody's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	55%
1 to 2 Years	91%
2 to 5 Years	85%
5 to 10 Years	89%
Over 10 Years	74%

Beachbody Customer Loyalty Score by Industry

Beachbody's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	64%
Accounting	100%
Education	100%
Healthcare, Hospitals and Medicine	87%

Beachbody Customer Loyalty vs. Competitors

Compared to its competitors, Beachbody's Customer Loyalty score is rated right above Jenny Craig, and is preceded by Mannatech.

COMPANY		Customer Loyalty Score
	Mannatech	85%
	Beachbody	77%
	Jenny Craig	69%
	Nautilus	68%
	NutriSystem	65%
	UCAN	N/A

Unlock Beachbody Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Beachbody Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Beachbody's Customer Loyalty score is rated right above Glossier, and is preceded by Johnson & Johnson.

COMPANY		Customer Loyalty Score
	Colgate Palmolive	85%
	Peloton	82%
	Headspace	82%
	CVS Health	80%
	Johnson & Johnson	79%
	Beachbody	77%
	Glossier	77%
	Philips	76%
	WW (formally Weight Watchers)	73%

Unlock Beachbody Customer Loyalty vs. Companies in Health and Wellness Data

Sign Up for Brand Profile PRO to get the full Beachbody Customer Loyalty vs. Companies in Health and Wellness data and gain insights into your customers today.

Beachbody Product Quality

3.9/5

Beachbody has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.

Sign Up to unlock Beachbody's overall Product Quality score rated by its users and customers.

Beachbody Product Information

Beachbody’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Beachbody's product the highest. Reviewers from the Tech industry rated Beachbody the lowest at 3.9.

Website: http://www.beachbody.com/

Company Size: 501-1,000 Employees

Industry

Tech

Sports & Entertainment

Quick Insights into Beachbody Product Quality

Beachbody's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 66+.

Sign Up to unlock insights into how customers have ranked Beachbody's Product Quality.

Ranked Beachbody Product Quality the Highest

46-50	5
Healthcare, Hospitals and Medicine	4.8
1 to 2 Years	4.3

Ranked Beachbody Product Quality the Lowest

Less than 1 Year	3.6
Caucasian	3.5
66+	3.1

Beachbody Product Quality Score by Gender

Male customers rated Beachbody's Product Quality score 0.5 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Beachbody.

Male

4.2/5

Female

3.7/5

Beachbody Product Quality Score by Ethnicity

Beachbody's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Beachbody.

Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5
Hispanic or Latino 3.9	Hispanic or Latino	3.9
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 3.9	Other	3.9

Beachbody Product Quality Score by Age

Beachbody's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Beachbody.

Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 3.5	26-30	3.5
31-35 4.3	31-35	4.3
36-40 4.5	36-40	4.5
41-45 3.2	41-45	3.2
46-50 5	46-50	5
51-55 3.1	51-55	3.1
66+ 3.1	66+	3.1

Beachbody Product Quality Score by Usage

Beachbody's Product Quality score was rated the highest by customers who have used Beachbody's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year	3.6
1 to 2 Years	4.3
2 to 5 Years	3.9
5 to 10 Years	4.1
Over 10 Years	3.7

Beachbody Product Quality Score by Industry

Beachbody's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	3.9
Accounting	3.9
Education	4.1
Healthcare, Hospitals and Medicine	4.8

Beachbody Product Quality vs. Competitors

Compared to its competitors, Beachbody's Product Quality score is rated right above Jenny Craig, and is preceded by Mannatech.

COMPANY		Product Quality Score
	Mannatech	4.2/5
	Beachbody	3.9/5
	Jenny Craig	3.3/5
	Nautilus	3.2/5
	NutriSystem	2/5
	UCAN	N/A

Unlock Beachbody Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Beachbody Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Beachbody's Product Quality score is rated right above Philips, and is preceded by Johnson & Johnson.

COMPANY		Product Quality Score
	Headspace	4.3/5
	Glossier	4.3/5
	Colgate Palmolive	4.2/5
	Peloton	4/5
	Johnson & Johnson	4/5
	Beachbody	3.9/5
	Philips	3.8/5
	CVS Health	3.5/5
	WW (formally Weight Watchers)	3.1/5

Unlock Beachbody Product Quality vs. Companies in Health and Wellness Data

Sign Up for Brand Profile PRO to get the full Beachbody Product Quality vs. Companies in Health and Wellness data and gain insights into your customers today.

Beachbody Pricing

Beachbody ROI & Value For Money

3.5/5

Beachbody has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Beachbody's overall ROI score rated by its users and customers.

Beachbody Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Education industry think that they had the lowest ROI from Beachbody.

Quick Insights into Beachbody ROI

Beachbody's ROI score was rated highest by customers ages 46-50, and rated lowest by customers ages 66+.

Sign Up to unlock insights into how customers have ranked Beachbody's ROI score.

Ranked Beachbody ROI the Highest

46-50	4.5
1 to 2 Years	4.1
Accounting	3.9

Ranked Beachbody ROI the Lowest

Less than 1 Year	3
Caucasian	2.8
66+	2.5

Beachbody ROI Score by Gender

Male customers rated Beachbody's ROI score 0.5 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Beachbody.

Male

3.7/5

Female

3.2/5

Beachbody ROI Score by Ethnicity

Beachbody's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Beachbody.

Summary	Ethnicity	Score
Caucasian 2.8	Caucasian	2.8
Hispanic or Latino 3.4	Hispanic or Latino	3.4
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 3.3	Other	3.3

Beachbody ROI Score by Age

Beachbody's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Beachbody.

Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 3.4	26-30	3.4
31-35 3.7	31-35	3.7
36-40 3.7	36-40	3.7
41-45 3.2	41-45	3.2
46-50 4.5	46-50	4.5
51-55 3.1	51-55	3.1
66+ 2.5	66+	2.5

Beachbody ROI Score by Usage

Beachbody's ROI score was rated the highest by customers who have used Beachbody's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year	3
1 to 2 Years	4.1
2 to 5 Years	3.5
5 to 10 Years	3
Over 10 Years	3.6

Beachbody ROI Score by Industry

Beachbody's ROI score was rated the highest by Accounting industry customers, and the lowest by Education industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	3.6
Accounting	3.9
Education	3.1
Healthcare, Hospitals and Medicine	3.7

Beachbody Pricing vs. Competitors

Compared to its competitors, Beachbody's ROI score is rated right above Jenny Craig, and is preceded by Mannatech.

COMPANY		Pricing Score
	Mannatech	4.2/5
	Beachbody	3.5/5
	Jenny Craig	3.2/5
	Nautilus	3.1/5
	NutriSystem	1.8/5
	UCAN	N/A

Unlock Beachbody ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Beachbody ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Beachbody's ROI score is rated right above CVS Health, and is preceded by Philips.

COMPANY		Pricing Score
	Peloton	4/5
	Colgate Palmolive	4/5
	Headspace	3.9/5
	Glossier	3.9/5
	Johnson & Johnson	3.9/5
	Philips	3.6/5
	Beachbody	3.5/5
	CVS Health	3.4/5
	WW (formally Weight Watchers)	2.8/5

Unlock Beachbody ROI vs. Companies in Health and Wellness Data

Sign Up for Brand Profile PRO to get the full Beachbody ROI vs. Companies in Health and Wellness data and gain insights into your customers today.

Beachbody Customer Satisfaction (CSAT)

Beachbody Customer Satisfaction (CSAT) Score

63 / 100

Beachbody has an overall Customer Satisfaction score of 63 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	41%
Satisfied	22%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	2%
Very Dissatisfied	29%

Very Satisfied

41%

Satisfied

22%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

29%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Beachbody Customer Satisfaction

Beachbody's Customer Satisfaction score was rated highest by customers who have used Beachbody's products/services for 1 to 2 Years, and rated lowest by customers ages 66+.

Sign Up to unlock insights into how customers have ranked Beachbody's Customer Satisfaction.

Ranked Beachbody Customer Satisfaction the Highest

1 to 2 Years	100%
Asian or Pacific Islander	100%
31-35	84%

Ranked Beachbody Customer Satisfaction the Lowest

Caucasian	57%
Less than 1 Year	40%
66+	33%

Beachbody Customer Satisfaction Score by Gender

Male customers rated Beachbody's Customer Satisfaction score 14 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Beachbody.

78 / 100

Male

	Very Satisfied	56%
	Satisfied	22%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	22%

64 / 100

Female

	Very Satisfied	36%
	Satisfied	28%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	36%

Beachbody Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Beachbody's Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Beachbody.

57 / 100

Very Satisfied	40%
Satisfied	17%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	43%

Very Satisfied

40%

Satisfied

17%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

43%

CSAT according to Hispanic or Latino

Beachbody's Customer Satisfaction (CSAT) score was rated 75% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Beachbody.

75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

CSAT according to Asian or Pacific Islander

Beachbody's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Beachbody.

100 / 100

Very Satisfied	33%
Satisfied	67%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

67%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Beachbody's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Beachbody.

100 / 100

Very Satisfied	50%
Satisfied	50%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Beachbody Customer Satisfaction Score by Age

Beachbody's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Beachbody.

100

Breakdown

Age

Score

18-25

67%

26-30

67%

31-35

84%

36-40

80%

51-55

67%

66+

33%

Beachbody Customer Satisfaction Score by Usage

Beachbody's Customer Satisfaction score was rated the highest by customers who have used Beachbody's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year	40
1 to 2 Years	100
2 to 5 Years	78
5 to 10 Years	80
Over 10 Years	50

Beachbody Customer Satisfaction Score by Industry

Beachbody's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Beachbody Customer Satisfaction Score by Industry",
	"text": "Beachbody's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 72,
			"stars": 0,
			"csatScore": 72,
			"text": "Beachbody's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 72
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Beachbody's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 80
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Beachbody's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Beachbody's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		}
	]
}

Tech	72
Accounting	80
Education	75
Healthcare, Hospitals and Medicine	75

Beachbody Customer Satisfaction vs. Competitors

Compared to its competitors, Beachbody's Customer Satisfaction score is rated right above Jenny Craig, and is preceded by Mannatech.

COMPANY		Customer Satisfaction (CSAT) Score
	Mannatech	75%
	Beachbody	63%
	Jenny Craig	50%
	Nautilus	33%
	NutriSystem	15%
	UCAN	0%

Unlock Beachbody Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Beachbody Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Beachbody's Customer Satisfaction score is rated right above Peloton, and is preceded by CVS Health.

COMPANY		Customer Satisfaction (CSAT) Score
	Headspace	84%
	Colgate Palmolive	83%
	Glossier	79%
	Johnson & Johnson	78%
	Philips	74%
	CVS Health	68%
	Beachbody	63%
	Peloton	63%
	WW (formally Weight Watchers)	46%

Unlock Beachbody Customer Satisfaction vs. Companies in Health and Wellness Data

Sign Up for Brand Profile PRO to get the full Beachbody Customer Satisfaction vs. Companies in Health and Wellness data and gain insights into your customers today.

Beachbody Customer Service

3.5/5

Beachbody has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Beachbody's overall Customer Service score rated by its users and customers.

About Beachbody's Customer Service

Address

3301 Exposition Blvd., Santa Monica, CA 90404

Website

http://www.beachbody.com/

Beachbody's Social Links

Quick Insights into Beachbody Customer Service

Beachbody's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 66+.

Sign Up to unlock insights into how customers have ranked Beachbody's Customer Service score.

Ranked Beachbody Customer Service the Highest

31-35	4.2
1 to 2 Years	4.1
Male	4.1

Ranked Beachbody Customer Service the Lowest

Caucasian	2.9
Less than 1 Year	2.7
66+	1.5

Beachbody Customer Service Score by Gender

Male customers rated Beachbody's Customer Service score 0.9 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Beachbody.

Male

4.1/5

Female

3.2/5

Beachbody Customer Service Score by Ethnicity

Beachbody's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Beachbody.

100

Summary	Ethnicity	Customer Service Score
Caucasian 2.9	Caucasian	2.9
Hispanic or Latino 3.5	Hispanic or Latino	3.5
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 3.4	Other	3.4

Beachbody Customer Service Score by Age

Beachbody's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Beachbody.

100

Summary	Age	Customer Service Score
18-25 4	18-25	4
26-30 3.4	26-30	3.4
31-35 4.2	31-35	4.2
36-40 3.9	36-40	3.9
41-45 3.2	41-45	3.2
46-50 3.6	46-50	3.6
51-55 3	51-55	3
66+ 1.5	66+	1.5

Beachbody Customer Service Score by Usage

Beachbody's Customer Service score was rated the highest by customers who have used Beachbody's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year	2.7
1 to 2 Years	4.1
2 to 5 Years	3.5
5 to 10 Years	4
Over 10 Years	3.3

Beachbody Customer Service Score by Industry

Beachbody's Customer Service score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Education industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	3.7
Accounting	3.8
Education	3.1
Healthcare, Hospitals and Medicine	3.9

Beachbody Customer Service vs. Competitors

Compared to its competitors, Beachbody's Customer Service score is rated right above Nautilus, and is preceded by Mannatech.

COMPANY		Customer Service Score
	Mannatech	4.2/5
	Beachbody	3.5/5
	Nautilus	3.2/5
	Jenny Craig	2.9/5
	NutriSystem	1.5/5
	UCAN	N/A

Unlock Beachbody Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Beachbody Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Beachbody's Customer Service score is rated right above WW (formally Weight Watchers), and is preceded by CVS Health.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Johnson & Johnson	4/5
	Headspace	3.9/5
	Philips	3.7/5
	CVS Health	3.7/5
	Beachbody	3.5/5
	WW (formally Weight Watchers)	3/5

Unlock Beachbody Customer Service vs. Companies in Health and Wellness Data

Sign Up for Brand Profile PRO to get the full Beachbody Customer Service vs. Companies in Health and Wellness data and gain insights into your customers today.

Beachbody as an Employer

3.3/5

Beachbody has a 3.3/5 stars for its overall company culture rated by their employees

bottom

35%

CEO of Beachbody

Carl Daikeler

In the Bottom 35% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Beachbody scored a 16 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Beachbody would recommend the brand to a friend. ENPS measures how likely Beachbody employees would recommend working at Beachbody to a friend.

Net Promoter Score

NPS Score

53%	Promoters
10%	Passive
37%	Detractors

Employee Net Promoter Score

eNPS Score

41%	Promoters
18%	Passive
41%	Detractors

Global Ranking Snapshot

Beachbody is ranked #220 in the Global Top 100 Brands. It ranks just behind Grammarly and just ahead of Zumiez.

RANK			INDUSTRY
218	Sony	Kenichiro Yoshida	Media and Entertainment
219	Grammarly	Rahul Roy-Chowdhury	Business and Consumer Services
220	Beachbody	Carl Daikeler	Health and Wellness
221	Zumiez	Rick Brooks	Retail
222	Alaska Air Group	Bradley Tilden	Travel and Hospitality
223	Warby Parker	Neil Blumenthal & David Gilboa	Fashion and Beauty
224	HubSpot	Yamini Rangan	Tech

Health and Wellness Ranking Snapshot

Beachbody is ranked #17 in the Health and Wellness Industry. It ranks just behind Genentech and just ahead of Warby Parker.

RANK		Location
15	Pfizer	New York City, NY
16	Genentech	South San Francisco, CA
17	Beachbody	Santa Monica, CA
18	Warby Parker	New York City, NY
19	Mayo Clinic	Phoenix, AZ
20	Rite Aid	Harrisburg, PA
21	Humana	Louisville, KY