-17
NPS
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Rite Aid is ranked #52 in Retail Brands
Rite Aid is ranked #52 in Retail Brands
About Rite Aid's Brand
Rite Aid Corporation is one of the nation's leading drugstore chains with approximately 4,700 stores in 31 states and the District of Rite Aid’s brand is ranked #286 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Rite Aid. When compared to other organizations within the Retail industry, Rite Aid is ranked #52. Among its major competitors, Rite Aid is ranked in 4th place for NPS while CVS Health is 1st, and Walmart is 2nd. Overall, Rite Aid has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $1.16B
Brand at a Glance
68%
Customer Loyalty
2.9/5
Product Quality
3.1/5
Pricing
3/5
Customer Service
Rite Aid CMO
Rite Aid Ranking
- #52 in Retail
- #4 / 4 of its competitors
Rite Aid NPS
Rite Aid's Net Promoter Score (NPS) is a -17 with 35% Promoters, 13% Passives, and 52% Detractors. Net Promoter Score tracks whether Rite Aid's customers would recommend using the product based on a scale of -100 to 100.
Rite Aid Overall NPS
| 35% | Promoters |
|---|---|
| 13% | Passives |
| 52% | Detractors |
Rite Aid NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 -14 | Apr 2024 | -14 |
Jun 2024 -16 | Jun 2024 | -16 |
Jul 2024 -17 | Jul 2024 | -17 |
Aug 2024 -17 | Aug 2024 | -17 |
Sep 2024 -17 | Sep 2024 | -17 |
Oct 2024 -15 | Oct 2024 | -15 |
Dec 2024 -15 | Dec 2024 | -15 |
Jan 2025 -17 | Jan 2025 | -17 |
Feb 2025 -16 | Feb 2025 | -16 |
Mar 2025 -16 | Mar 2025 | -16 |
May 2025 -16 | May 2025 | -16 |
Dec 2025 -18 | Dec 2025 | -18 |
How Other Brands Compare
Rite Aid is ranked #4 for NPS among its competitors. CVS Health and Walmart come in first and second, with Walgreens coming in at third. Among those competitors, it is the lowest valued company behind Walmart.
 Rite Aid |  Walmart |  CVS Health |  Walgreens | |
| Global Ranking | #286 | #104 | #118 | #394 |
| NPS | -17 | 7 | 18 | -7 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $1.16B | $382.64B | $92.35B | $27.63B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rite Aid NPS by Gender
Male customers rated Rite Aid's NPS 41 points higher than Female customers.
Male
-7
Rite Aid's NPS was rated -7 by Male customers on Comparably.
45%
Promoters
3%
Passives
52%
Detractors
Female
-48
Rite Aid's NPS was rated -48 by Female customers on Comparably.
18%
Promoters
16%
Passives
66%
Detractors
Rite Aid NPS by Ethnicity
Rite Aid's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -52 | Caucasian | -52 |
Hispanic or Latino 0 | Hispanic or Latino | 0 |
African American/Black 40 | African American/Black | 40 |
Other -56 | Other | -56 |
Rite Aid NPS by Age
Rite Aid's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Rite Aid NPS by Usage
Rite Aid's NPS was rated the highest by customers who have used Rite Aid's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
1 to 2 Years -10 | 1 to 2 Years | -10 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years -51 | 5 to 10 Years | -51 |
Over 10 Years -31 | Over 10 Years | -31 |
Rite Aid NPS vs. Competitors
Compared to its competitors, Rite Aid's NPS is rated right above Express Scripts, and is preceded by Walgreens.
| COMPANY | NPS Score | |
|---|---|---|
| CVS Health | 18 |
| Walmart | 7 |
| Walgreens | -7 |
| Rite Aid | -17 |
 | Express Scripts | -74 |
Rite Aid NPS vs Companies in Retail
In the Retail industry, Rite Aid's NPS is rated right below Chipotle.
| COMPANY | NPS Score | |
|---|---|---|
 | REI | 53 |
 | Costco | 50 |
 | Amazon | 49 |
 | Trader Joe's | 46 |
 | American Eagle Outfitters | 44 |
 | Bath & Body Works | 38 |
 | Target | 36 |
 | Chipotle | 16 |
| Rite Aid | -17 |
Rite Aid Customer Reviews
Out of the 11 Rite Aid customer reviews 6 were positive and 5 were constructive. Rite Aid customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Rite Aid Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Rite Aid users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rite Aid Customer Loyalty Score by Gender
Female customers rated Rite Aid's Customer Loyalty score 7% higher than Male customers.
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Male
67%
Yes
Female
74%
Yes
Rite Aid Customer Loyalty Score by Ethnicity
Rite Aid's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Rite Aid.
73
out of 100
Caucasian
55
out of 100
Hispanic or Latino
73
out of 100
African American/Black
50
out of 100
Other
Rite Aid Customer Loyalty Score by Age
Rite Aid's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 78% | 18-25 | 78% |
26-30 78% | 26-30 | 78% |
31-35 82% | 31-35 | 82% |
36-40 55% | 36-40 | 55% |
41-45 55% | 41-45 | 55% |
46-50 44% | 46-50 | 44% |
51-55 64% | 51-55 | 64% |
56-60 40% | 56-60 | 40% |
61-65 82% | 61-65 | 82% |
66+ 74% | 66+ | 74% |
Rite Aid Customer Loyalty Score by Usage
Rite Aid's Customer Loyalty score was rated the highest by customers who have used Rite Aid's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Rite Aid Customer Loyalty Score by Industry
Rite Aid's Customer Loyalty score was rated the highest by Education industry customers, and the lowest by Architecture and Planning industry customers.
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Rite Aid Customer Loyalty vs. Competitors
Compared to its competitors, Rite Aid's Customer Loyalty score is rated right above Express Scripts, and is preceded by Walgreens.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| CVS Health | 80% |
| Walmart | 76% |
| Walgreens | 75% |
| Rite Aid | 68% |
| Express Scripts | 61% |
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Customer Loyalty for Other Retail Brands
In the Retail industry, Rite Aid's Customer Loyalty score is rated right below Chipotle.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Costco | 89% |
| Amazon | 89% |
| REI | 87% |
| American Eagle Outfitters | 87% |
| Bath & Body Works | 87% |
| Trader Joe's | 86% |
| Target | 82% |
| Chipotle | 76% |
| Rite Aid | 68% |
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Rite Aid Product Quality
2.9/5
Rite Aid has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
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Rite Aid Product Information
Rite Aid’s product quality score is a 2.9 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Rite Aid's product the highest. Reviewers from the Architecture and Planning industry rated Rite Aid the lowest at 1.5.
- Website
- http://www.riteaid.com
- Company Size
- 10,000+ Employees
Industry
Ecommerce and Marketplaces
Healthcare
Marketplaces
Quick Insights into Rite Aid Product Quality
Rite Aid's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Architecture and Planning industry.
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Ranked Rite Aid Product Quality the Highest
Ranked Rite Aid Product Quality the Lowest
Rite Aid Product Quality Score by Gender
Male customers rated Rite Aid's Product Quality score 0.5 stars higher than Female customers.
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Male
2.9/5
Female
2.4/5
Rite Aid Product Quality Score by Ethnicity
Rite Aid's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.2 | Caucasian | 2.2 |
Hispanic or Latino 3.7 | Hispanic or Latino | 3.7 |
African American/Black 3.1 | African American/Black | 3.1 |
Other 1.9 | Other | 1.9 |
Rite Aid Product Quality Score by Age
Rite Aid's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.1 | 26-30 | 3.1 |
31-35 3.7 | 31-35 | 3.7 |
36-40 2.1 | 36-40 | 2.1 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.4 | 46-50 | 2.4 |
51-55 2.5 | 51-55 | 2.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 2.9 | 61-65 | 2.9 |
66+ 2.5 | 66+ | 2.5 |
Rite Aid Product Quality Score by Usage
Rite Aid's Product Quality score was rated the highest by customers who have used Rite Aid's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Rite Aid Product Quality Score by Industry
Rite Aid's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.
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Rite Aid Product Quality vs. Competitors
Compared to its competitors, Rite Aid's Product Quality score is rated right above Express Scripts, and is preceded by Walgreens.
| COMPANY | Product Quality Score | |
|---|---|---|
| CVS Health | 3.5/5 |
| Walmart | 3.5/5 |
| Walgreens | 3.2/5 |
| Rite Aid | 2.9/5 |
| Express Scripts | 1.5/5 |
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Product Quality for Other Retail Brands
In the Retail industry, Rite Aid's Product Quality score is rated right below Chipotle.
| COMPANY | Product Quality Score | |
|---|---|---|
| REI | 4.3/5 |
| Costco | 4.3/5 |
| Amazon | 4.2/5 |
| Trader Joe's | 4.2/5 |
| American Eagle Outfitters | 4.2/5 |
| Bath & Body Works | 4.1/5 |
| Target | 4.1/5 |
| Chipotle | 3.8/5 |
| Rite Aid | 2.9/5 |
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Rite Aid Pricing
Rite Aid ROI & Value For Money
3.1/5
Rite Aid has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Rite Aid Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Architecture and Planning industry think that they had the lowest ROI from Rite Aid.
Quick Insights into Rite Aid ROI
Rite Aid's ROI score was rated highest by customers ages 18-25, and rated lowest by customers ages 41-45.
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Ranked Rite Aid ROI the Highest
Ranked Rite Aid ROI the Lowest
Rite Aid ROI Score by Gender
Male customers rated Rite Aid's ROI score 0.5 stars higher than Female customers.
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Male
3.1/5
Female
2.6/5
Rite Aid ROI Score by Ethnicity
Rite Aid's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Hispanic or Latino 3.6 | Hispanic or Latino | 3.6 |
African American/Black 3.7 | African American/Black | 3.7 |
Other 2.1 | Other | 2.1 |
Rite Aid ROI Score by Age
Rite Aid's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 3 | 26-30 | 3 |
31-35 4 | 31-35 | 4 |
36-40 2.1 | 36-40 | 2.1 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.9 | 46-50 | 2.9 |
51-55 2.4 | 51-55 | 2.4 |
56-60 3.5 | 56-60 | 3.5 |
61-65 2.8 | 61-65 | 2.8 |
66+ 2.7 | 66+ | 2.7 |
Rite Aid ROI Score by Usage
Rite Aid's ROI score was rated the highest by customers who have used Rite Aid's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Rite Aid ROI Score by Industry
Rite Aid's ROI score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.
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Rite Aid Pricing vs. Competitors
Compared to its competitors, Rite Aid's ROI score is rated right above Express Scripts, and is preceded by Walgreens.
| COMPANY | Pricing Score | |
|---|---|---|
| Walmart | 3.5/5 |
| CVS Health | 3.4/5 |
| Walgreens | 3.1/5 |
| Rite Aid | 3.1/5 |
| Express Scripts | 1.6/5 |
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ROI for Other Retail Brands
In the Retail industry, Rite Aid's ROI score is rated right below Chipotle.
| COMPANY | Pricing Score | |
|---|---|---|
| Costco | 4.1/5 |
| Amazon | 4.1/5 |
| REI | 4.1/5 |
| Trader Joe's | 4/5 |
| Target | 3.9/5 |
| American Eagle Outfitters | 3.8/5 |
| Bath & Body Works | 3.8/5 |
| Chipotle | 3.5/5 |
| Rite Aid | 3.1/5 |
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Rite Aid Customer Satisfaction (CSAT)
Rite Aid Customer Satisfaction (CSAT) Score
45 / 100
Rite Aid has an overall Customer Satisfaction score of 45 rated by its users and customers.
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Very Satisfied
29%
Satisfied
16%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
9%
Very Dissatisfied
35%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Rite Aid Customer Satisfaction
Rite Aid's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers from the Architecture and Planning industry.
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Ranked Rite Aid Customer Satisfaction the Highest
Ranked Rite Aid Customer Satisfaction the Lowest
Rite Aid Customer Satisfaction Score by Gender
Male customers rated Rite Aid's Customer Satisfaction score 20 points higher than Female customers.
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46 / 100
MaleVery Satisfied | 32% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 4% | |
Very Dissatisfied | 43% |
26 / 100
FemaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 17% | |
Very Dissatisfied | 43% |
Rite Aid Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Rite Aid's Customer Satisfaction (CSAT) score was rated 26% according to Caucasian users and customers.
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26 / 100
Very Satisfied
19%
Satisfied
7%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
7%
Very Dissatisfied
55%
CSAT according to Hispanic or Latino
Rite Aid's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.
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67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
CSAT according to African American/Black
Rite Aid's Customer Satisfaction (CSAT) score was rated 55% according to African American/Black users and customers.
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55 / 100
Very Satisfied
44%
Satisfied
11%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
11%
Very Dissatisfied
12%
CSAT according to Other
Rite Aid's Customer Satisfaction (CSAT) score was rated 22% according to Other users and customers.
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22 / 100
Very Satisfied
11%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
22%
Very Dissatisfied
45%
Rite Aid Customer Satisfaction Score by Age
Rite Aid's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 43% | |||||||||||||||
| 26-30 | 67% | |||||||||||||||
| 31-35 | 50% | |||||||||||||||
| 36-40 | 20% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 28% | |||||||||||||||
| 51-55 | 40% | |||||||||||||||
| 61-65 | 33% | |||||||||||||||
| 66+ | 35% |
Rite Aid Customer Satisfaction Score by Usage
Rite Aid's Customer Satisfaction score was rated the highest by customers who have used Rite Aid's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Rite Aid Customer Satisfaction Score by Industry
Rite Aid's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.
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}Rite Aid Customer Satisfaction vs. Competitors
Compared to its competitors, Rite Aid's Customer Satisfaction score is rated right above Express Scripts, and is preceded by Walgreens.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| CVS Health | 68% |
| Walmart | 66% |
| Walgreens | 55% |
| Rite Aid | 45% |
| Express Scripts | 12% |
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Customer Satisfaction for Other Retail Brands
In the Retail industry, Rite Aid's Customer Satisfaction score is rated right below Chipotle.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| REI | 85% |
| Costco | 84% |
| Amazon | 84% |
| American Eagle Outfitters | 82% |
| Bath & Body Works | 81% |
| Target | 79% |
| Trader Joe's | 79% |
| Chipotle | 62% |
| Rite Aid | 45% |
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Rite Aid Customer Service
3/5
Rite Aid has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About Rite Aid's Customer Service
Address
P.O. Box 3165, Harrisburg, PA 17105
Website
http://www.riteaid.com
Phone Number
(717) 975-5943
Rite Aid's Social Links
Quick Insights into Rite Aid Customer Service
Rite Aid's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers ages 41-45.
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Ranked Rite Aid Customer Service the Highest
Ranked Rite Aid Customer Service the Lowest
Rite Aid Customer Service Score by Gender
Male customers rated Rite Aid's Customer Service score 0.6 stars higher than Female customers.
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Male
3/5
Female
2.4/5
Rite Aid Customer Service Score by Ethnicity
Rite Aid's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Hispanic or Latino 3.2 | Hispanic or Latino | 3.2 |
African American/Black 3.7 | African American/Black | 3.7 |
Other 2.3 | Other | 2.3 |
Rite Aid Customer Service Score by Age
Rite Aid's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 2.5 | 26-30 | 2.5 |
31-35 3.9 | 31-35 | 3.9 |
36-40 1.9 | 36-40 | 1.9 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.3 | 46-50 | 2.3 |
51-55 2.3 | 51-55 | 2.3 |
56-60 4 | 56-60 | 4 |
61-65 2.9 | 61-65 | 2.9 |
66+ 2.2 | 66+ | 2.2 |
Rite Aid Customer Service Score by Usage
Rite Aid's Customer Service score was rated the highest by customers who have used Rite Aid's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
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Rite Aid Customer Service Score by Industry
Rite Aid's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Rite Aid Customer Service vs. Competitors
Compared to its competitors, Rite Aid's Customer Service score is rated right above Express Scripts, and is preceded by Walgreens.
| COMPANY | Customer Service Score | |
|---|---|---|
| CVS Health | 3.7/5 |
| Walmart | 3.3/5 |
| Walgreens | 3/5 |
| Rite Aid | 3/5 |
| Express Scripts | 1.5/5 |
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Customer Service for Other Retail Brands
In the Retail industry, Rite Aid's Customer Service score is rated right below Chipotle.
| COMPANY | Customer Service Score | |
|---|---|---|
| REI | 4.4/5 |
| Costco | 4.2/5 |
| Amazon | 4.2/5 |
| Trader Joe's | 4.2/5 |
| American Eagle Outfitters | 4/5 |
| Target | 4/5 |
| Bath & Body Works | 4/5 |
| Chipotle | 3.6/5 |
| Rite Aid | 3/5 |
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Rite Aid as an Employer
2.7/5
Rite Aid has a 2.7/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Rite Aid scored a -17 for Net Promoter Score and a -29 for Employee Net Promoter Score. NPS gauges how likely a customer of Rite Aid would recommend the brand to a friend. ENPS measures how likely Rite Aid employees would recommend working at Rite Aid to a friend.
Net Promoter Score
-17
NPS Score
| 35% | Promoters |
|---|---|
| 13% | Passive |
| 52% | Detractors |
Employee Net Promoter Score
-29
eNPS Score
| 27% | Promoters |
|---|---|
| 17% | Passive |
| 56% | Detractors |
Global Ranking Snapshot
Rite Aid is ranked #286 in the Global Top 100 Brands. It ranks just behind Shake Shack and just ahead of Jamba Juice.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
284 |  | Box |  | Aaron Levie | Tech |
285 |  | Shake Shack |  | Randy Garutti | Travel and Hospitality |
286 | | Rite Aid | | Heyward Donigan | Retail |
287 |  | Jamba Juice |  | David A. Pace | Food and Beverages |
288 |  | Abercrombie & Fitch Company |  | Fran Horowitz | Retail |
289 |  | Discord |  | Jason Citron | Tech |
290 |  | Michelin |  | Florent Menegaux | Automotive and Transportation |
Retail Ranking Snapshot
Rite Aid is ranked #52 in the Retail Industry. It ranks just behind Shake Shack and just ahead of Abercrombie & Fitch Company.
| RANK | COMPANY | Location | |
|---|---|---|---|
50 |  | DSW | Columbus, OH |
51 | | Shake Shack | New York City, NY |
52 | | Rite Aid | Harrisburg, PA |
53 | | Abercrombie & Fitch Company | New Albany, OH |
54 |  | Fanatics Commerce | Jacksonville, FL |
55 |  | Overstock.com | Midvale, UT |
56 |  | Jet.com |
