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The Home Depot is
Ranked
#86
in
Global Top 100 Brands
Brand Page
The Home Depot
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The Home Depot is ranked #40 in Top Brands for Millennials

Awards & Recognition

  • Top Brands for Millenials 2021
  • Top 100 Brands 2021

About The Home Depot's Brand

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals. The Home Depot’s brand is ranked #86 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of The Home Depot. When compared to other organizations within the Retail industry, The Home Depot is ranked #14. Among its major competitors, The Home Depot is ranked in 1st place for NPS while Ace Hardware is 2nd, and Walmart is 3rd. Overall, The Home Depot has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $301.06B

Brand at a Glance

80%
Customer Loyalty
3.8/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
The Home Depot CMO
  The Home Depot CMO

Adolfo Villagomez

Adolfo Villagomez is chief marketing officer and senior vice president of The Home Depot’s online business. He is responsible for all digital activities including Homedepot.com, an industry-leading e-commerce operation, as well as all marketing and branding activities at The Home Depot. Adolfo joined The Home Depot in 2014 as vice president of merchandising strategy. Since that time, he has led several of the company’s core merchandising functions, including Outdoor Power, Garden and Building Materials. His efforts resulted in the successful expansion of exclusive brand relationships, the growth of private brand offerings and the revitalization of the Pro program. Previously, Adolfo worked as a partner at McKinsey & Company and held executive leadership positions at DuPont. Adolfo holds a master’s degree in business administration from the Yale School of Management, and a bachelor’s degree in chemical engineering from the Universidad Nacional Autónoma de México (National Autonomous University of Mexico).

The Home Depot Ranking

The Home Depot NPS

The Home Depot's Net Promoter Score (NPS) is a 27 with 54% Promoters, 19% Passives, and 27% Detractors. Net Promoter Score tracks whether The Home Depot's customers would recommend using the product based on a scale of -100 to 100.

The Home Depot Overall NPS

27
NPS
54%Promoters
19%Passives
27%Detractors
The Home Depot Overall NPS

The Home Depot NPS Trend

-100
-50
0
50
100
Jun 2021
27
Jun 202127
Jul 2021
31
Jul 202131
Aug 2021
29
Aug 202129
Sep 2021
29
Sep 202129
Oct 2021
29
Oct 202129
Nov 2021
29
Nov 202129
Dec 2021
31
Dec 202131
Jan 2022
32
Jan 202232
Feb 2022
30
Feb 202230
Mar 2022
29
Mar 202229
Apr 2022
27
Apr 202227
May 2022
27
May 202227

How Other Brands Compare

The Home Depot is ranked first for NPS among its competitors. Ace Hardware and Walmart come in second and third, with Lowe's Home Improvement coming in at #4. Among those competitors, it is the most valued company behind Walmart.

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The Home Depot's Logo
The Home Depot
Walmart's Logo
Walmart
Lowe's Home Improvement's Logo
Lowe's Home Improvement
Ace Hardware's Logo
Ace Hardware
Global Ranking#86#104#128#265
NPS27141124
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNegativeNeutralNeutral
Valuation Updated every 24 hours for public companies$301.06B$382.64B$136.70B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

The Home Depot NPS by Gender

The Home Depot's NPS was rated 23 by both Female and Male customers on Comparably.

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Male

23

The Home Depot's NPS was rated 23 by Male customers on Comparably.

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53%
Promoters
17%
Passives
30%
Detractors

Female

23

The Home Depot's NPS was rated 23 by Female customers on Comparably.

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51%
Promoters
21%
Passives
28%
Detractors

The Home Depot NPS by Ethnicity

The Home Depot's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of The Home Depot.
-100
-50
0
50
100
Caucasian
23
Caucasian23
Hispanic or Latino
27
Hispanic or Latino27
African American/Black
43
African American/Black43
Asian or Pacific Islander
33
Asian or Pacific Islander33
Native American
0
Native American0
Other
-9
Other-9

The Home Depot NPS by Age

The Home Depot's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of The Home Depot.
0
20
40
60
80
100
Promoters
46%
Passives
32%
Detractors
22%
18-2546%32%22%
Promoters
48%
Passives
17%
Detractors
35%
26-3048%17%35%
Promoters
52%
Passives
28%
Detractors
20%
31-3552%28%20%
Promoters
59%
Passives
9%
Detractors
32%
36-4059%9%32%
Promoters
45%
Passives
29%
Detractors
26%
41-4545%29%26%
Promoters
54%
Passives
8%
Detractors
38%
46-5054%8%38%
Promoters
50%
Passives
16%
Detractors
34%
51-5550%16%34%
Promoters
61%
Passives
17%
Detractors
22%
56-6061%17%22%
Promoters
42%
Passives
8%
Detractors
50%
61-6542%8%50%
Promoters
54%
Passives
4%
Detractors
42%
66+54%4%42%

The Home Depot NPS by Usage

The Home Depot's NPS was rated the highest by customers who have used The Home Depot's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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-100
-50
0
50
100
Less than 1 Year
17
Less than 1 Year17
1 to 2 Years
22
1 to 2 Years22
2 to 5 Years
46
2 to 5 Years46
5 to 10 Years
2
5 to 10 Years2
Over 10 Years
20
Over 10 Years20

The Home Depot NPS vs. Competitors

Compared to its competitors, The Home Depot's NPS is rated right above Ace Hardware.

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The Home Depot's Logo
VS
Ace Hardware's Logo
Walmart's Logo
Lowe's Home Improvement's Logo
Menards' Logo

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The Home Depot NPS vs Companies in Retail

In the Retail industry, The Home Depot's NPS is rated right below Bath & Body Works.

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The Home Depot's Logo
VS
Costco's Logo
REI's Logo
Trader Joe's' Logo
Amazon's Logo
Target's Logo
American Eagle Outfitters' Logo
Chipotle's Logo
Bath & Body Works' Logo

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The Home Depot Customer Reviews

Out of the 63 The Home Depot customer reviews 47 were positive and 16 were constructive. The Home Depot customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
That I can fix up my house the way I want it to be with the supplies that I get from the store.
Review from Birmingham, AL / Female / African American/Black / 51-55Posted 2 days ago
What can this brand most improve?
Hire more workers and have set flexible schedules for part time employees.
Review from Warner Robins, GA / Female / Hispanic or Latino / 36-40Posted 2 days ago
What do you value most about this brand?
many different types of supplies offered
Review from Atlanta / Non-Binary / Caucasian / 41-45Posted 9 days ago
What can this brand most improve?
Respect and kindnesss disciplin and harassment
Review from Atlanta / Male / Hispanic or Latino / 26-30Posted 16 days ago
What do you value most about this brand?
Product selection, value, and convenience.
Review from Atlanta / Male / Caucasian / 41-45Posted 17 days ago

The Home Depot Customer Loyalty

80%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

80% of The Home Depot users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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80
80%
20
20%
The Home Depot Customer Loyalty

The Home Depot Customer Loyalty Score by Gender

Female customers rated The Home Depot's Customer Loyalty score 6% higher than Male customers.

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Male
83%
Yes
Female
89%
Yes

The Home Depot Customer Loyalty Score by Ethnicity

The Home Depot's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of The Home Depot.
85
out of 100
Caucasian
89
out of 100
Hispanic or Latino
92
out of 100
African American/Black
67
out of 100
Asian or Pacific Islander
70
out of 100
Native American
74
out of 100
Other

The Home Depot Customer Loyalty Score by Age

The Home Depot's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 46-50.

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0
20%
40%
60%
80%
100%
18-25
76%
18-2576%
26-30
75%
26-3075%
31-35
86%
31-3586%
36-40
75%
36-4075%
41-45
85%
41-4585%
46-50
74%
46-5074%
51-55
83%
51-5583%
56-60
95%
56-6095%
61-65
93%
61-6593%
66+
86%
66+86%

The Home Depot Customer Loyalty Score by Usage

The Home Depot's Customer Loyalty score was rated the highest by customers who have used The Home Depot's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
58%
1 to 2 Years
78%
2 to 5 Years
85%
5 to 10 Years
75%
Over 10 Years
87%

The Home Depot Customer Loyalty Score by Industry

The Home Depot's Customer Loyalty score was rated the highest by Consumer Services industry customers, and the lowest by Real Estate industry customers.

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Tech
77%
Accounting
90%
Aerospace and Aviation
78%
Fashion and Beauty
55%
Architecture and Planning
66%
Arts and Entertainment
70%
Banking and Financial Services
78%
Biotech and Pharmaceuticals
70%
Business and Consumer Services
75%
Construction
84%
Consulting
91%
Consumer Services
100%
Education
55%
Government and Public Policy
78%
Healthcare, Hospitals and Medicine
74%
Hospitality
100%
Individual and Family Services
100%
Insurance
100%
Legal
100%
Logistics and Supply Chain
100%
Manufacturing and Machinery
100%
Marketing, Advertising and Research
85%
Non-Profit
100%
Professional Services
74%
Real Estate
55%
Retail
93%
Staffing and Recruiting
78%
Warehousing
82%

The Home Depot Customer Loyalty vs. Competitors

Compared to its competitors, The Home Depot's Customer Loyalty score is rated right above Ace Hardware.

COMPANYCustomer Loyalty Score
The Home Depot80%
Ace Hardware80%
Lowe's Home Improvement80%
Walmart74%
Menards73%

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The Home Depot's Logo
VS
Ace Hardware's Logo
Lowe's Home Improvement's Logo
Walmart's Logo
Menards' Logo

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Customer Loyalty for Other Retail Brands

In the Retail industry, The Home Depot's Customer Loyalty score is rated right above Chipotle, and is preceded by Bath & Body Works.

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The Home Depot's Logo
VS
Costco's Logo
Amazon's Logo
REI's Logo
Trader Joe's' Logo
American Eagle Outfitters' Logo
Target's Logo
Bath & Body Works' Logo
Chipotle's Logo

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The Home Depot Product Quality

3.8/5

The Home Depot has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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The Home Depot Product Information

The Home Depot’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Insurance industry rated The Home Depot's product the highest. Reviewers from the Business and Consumer Services industry rated The Home Depot the lowest at 4.2.

Website
http://www.homedepot.com/
Company Size
10,000+ Employees

Industry

Retail

Quick Insights into The Home Depot Product Quality

The Home Depot's Product Quality score was rated highest by customers from the Insurance industry, and rated lowest by customers from the Professional Services industry.

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Ranked The Home Depot Product Quality the Highest

Insurance
5
1 to 2 Years
4.3
18-25
4.2

Ranked The Home Depot Product Quality the Lowest

Other
3.1
66+
3
Professional Services
2.2

The Home Depot Product Quality Score by Gender

Female customers rated The Home Depot's Product Quality score 0.1 stars higher than Male customers.

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Male

3.7/5

Female

3.8/5

The Home Depot Product Quality Score by Ethnicity

The Home Depot's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.6
Caucasian3.6
Hispanic or Latino
4.2
Hispanic or Latino4.2
African American/Black
4.2
African American/Black4.2
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Native American
3.8
Native American3.8
Other
3.1
Other3.1

The Home Depot Product Quality Score by Age

The Home Depot's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
3.9
26-303.9
31-35
4.2
31-354.2
36-40
4.2
36-404.2
41-45
3.5
41-453.5
46-50
3.3
46-503.3
51-55
3.8
51-553.8
56-60
3.9
56-603.9
61-65
3
61-653
66+
3
66+3

The Home Depot Product Quality Score by Usage

The Home Depot's Product Quality score was rated the highest by customers who have used The Home Depot's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4
1 to 2 Years
4.3
2 to 5 Years
4.1
5 to 10 Years
3.6
Over 10 Years
3.5

The Home Depot Product Quality Score by Industry

The Home Depot's Product Quality score was rated the highest by Insurance industry customers, and the lowest by Professional Services industry customers.

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Tech
3.6
Accounting
3.6
Aerospace and Aviation
3.4
Fashion and Beauty
4.6
Architecture and Planning
3.4
Arts and Entertainment
4.5
Banking and Financial Services
3.6
Biotech and Pharmaceuticals
3.1
Business and Consumer Services
4.2
Construction
3.4
Consulting
4.4
Consumer Services
3
Education
4.7
Government and Public Policy
3.2
Healthcare, Hospitals and Medicine
3.4
Hospitality
2.5
Individual and Family Services
3.3
Insurance
5
Legal
4.6
Logistics and Supply Chain
4.6
Manufacturing and Machinery
4.1
Marketing, Advertising and Research
4
Non-Profit
4
Professional Services
2.2
Real Estate
2.7
Retail
4.2
Staffing and Recruiting
3.4
Warehousing
3.9

The Home Depot Product Quality vs. Competitors

Compared to its competitors, The Home Depot's Product Quality score is rated right above Ace Hardware.

COMPANYProduct Quality Score
The Home Depot3.8/5
Ace Hardware3.8/5
Walmart3.6/5
Lowe's Home Improvement3.4/5
Menards2.7/5

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The Home Depot's Logo
VS
Ace Hardware's Logo
Walmart's Logo
Lowe's Home Improvement's Logo
Menards' Logo

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Product Quality for Other Retail Brands

In the Retail industry, The Home Depot's Product Quality score is rated right below Bath & Body Works.

COMPANYProduct Quality Score
Costco4.4/5
REI4.4/5
Target4.3/5
Trader Joe's4.3/5
Chipotle4.3/5
Amazon4.3/5
American Eagle Outfitters4.2/5
Bath & Body Works4.2/5
The Home Depot3.8/5

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The Home Depot's Logo
VS
Costco's Logo
REI's Logo
Target's Logo
Trader Joe's' Logo
Chipotle's Logo
Amazon's Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo

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The Home Depot Pricing

The Home Depot ROI & Value For Money

3.7/5

The Home Depot has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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The Home Depot Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Legal industry. The users from the Professional Services industry think that they had the lowest ROI from The Home Depot.

Quick Insights into The Home Depot ROI

The Home Depot's ROI score was rated highest by customers from the Legal industry, and rated lowest by customers from the Professional Services industry.

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Ranked The Home Depot ROI the Highest

Legal
4.6
Native American
4.3
31-35
4

Ranked The Home Depot ROI the Lowest

Other
3
61-65
2.7
Professional Services
2.4

The Home Depot ROI Score by Gender

Female customers rated The Home Depot's ROI score 0.1 stars higher than Male customers.

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Male

3.6/5

Female

3.7/5

The Home Depot ROI Score by Ethnicity

The Home Depot's ROI score was rated the highest by Native American customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.4
Caucasian3.4
Hispanic or Latino
4.1
Hispanic or Latino4.1
African American/Black
3.9
African American/Black3.9
Asian or Pacific Islander
3.4
Asian or Pacific Islander3.4
Native American
4.3
Native American4.3
Other
3
Other3

The Home Depot ROI Score by Age

The Home Depot's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
3.7
18-253.7
26-30
3.6
26-303.6
31-35
4
31-354
36-40
3.8
36-403.8
41-45
3.5
41-453.5
46-50
3.3
46-503.3
51-55
3.5
51-553.5
56-60
4
56-604
61-65
2.7
61-652.7
66+
3.2
66+3.2

The Home Depot ROI Score by Usage

The Home Depot's ROI score was rated the highest by customers who have used The Home Depot's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.5
1 to 2 Years
3.9
2 to 5 Years
3.8
5 to 10 Years
3.5
Over 10 Years
3.5

The Home Depot ROI Score by Industry

The Home Depot's ROI score was rated the highest by Legal industry customers, and the lowest by Professional Services industry customers.

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Tech
3.5
Accounting
3.1
Aerospace and Aviation
2.6
Fashion and Beauty
3.9
Architecture and Planning
3.4
Arts and Entertainment
3.7
Banking and Financial Services
3
Biotech and Pharmaceuticals
3
Business and Consumer Services
3.8
Construction
3.4
Consulting
4.2
Consumer Services
3.4
Education
4.4
Government and Public Policy
3.6
Healthcare, Hospitals and Medicine
3
Hospitality
2.9
Individual and Family Services
3.3
Insurance
4.5
Legal
4.6
Logistics and Supply Chain
4.6
Manufacturing and Machinery
3.5
Marketing, Advertising and Research
3.8
Non-Profit
4.3
Professional Services
2.4
Real Estate
2.5
Retail
3.9
Staffing and Recruiting
3.7
Warehousing
4.1

The Home Depot Pricing vs. Competitors

Compared to its competitors, The Home Depot's ROI score is rated right above Walmart.

COMPANYPricing Score
The Home Depot3.7/5
Walmart3.6/5
Ace Hardware3.5/5
Lowe's Home Improvement3.3/5
Menards2.7/5

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The Home Depot's Logo
VS
Walmart's Logo
Ace Hardware's Logo
Lowe's Home Improvement's Logo
Menards' Logo

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ROI for Other Retail Brands

In the Retail industry, The Home Depot's ROI score is rated right below Bath & Body Works.

Unlock The Home Depot ROI vs. Companies in Retail Data

The Home Depot's Logo
VS
Costco's Logo
Trader Joe's' Logo
Amazon's Logo
REI's Logo
Target's Logo
Chipotle's Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo

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The Home Depot Customer Service

3.7/5

The Home Depot has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About The Home Depot's Customer Service

Address

2455 Paces Ferry Road N.W., Atlanta, GA 30339-4024


Website

http://www.homedepot.com/


Phone Number

+1-866-589-0690

Quick Insights into The Home Depot Customer Service

The Home Depot's Customer Service score was rated highest by customers from the Logistics and Supply Chain industry, and rated lowest by customers from the Professional Services industry.

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Ranked The Home Depot Customer Service the Highest

Logistics and Supply Chain
5
1 to 2 Years
4.3
Native American
4.3

Ranked The Home Depot Customer Service the Lowest

Other
3.1
61-65
2.7
Professional Services
2

The Home Depot Customer Service Score by Gender

Female customers rated The Home Depot's Customer Service score 0.2 stars higher than Male customers.

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Male

3.6/5

Female

3.8/5

The Home Depot Customer Service Score by Ethnicity

The Home Depot's Customer Service score was rated the highest by Native American customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of The Home Depot.
0
1
2
3
4
5
Caucasian
3.4
Caucasian3.4
Hispanic or Latino
4.1
Hispanic or Latino4.1
African American/Black
4.1
African American/Black4.1
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5
Native American
4.3
Native American4.3
Other
3.1
Other3.1

The Home Depot Customer Service Score by Age

The Home Depot's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
4
18-254
26-30
3.8
26-303.8
31-35
4
31-354
36-40
4
36-404
41-45
3.4
41-453.4
46-50
3.1
46-503.1
51-55
3.5
51-553.5
56-60
3.9
56-603.9
61-65
2.7
61-652.7
66+
3
66+3

The Home Depot Customer Service Score by Usage

The Home Depot's Customer Service score was rated the highest by customers who have used The Home Depot's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.7
1 to 2 Years
4.3
2 to 5 Years
4
5 to 10 Years
3.4
Over 10 Years
3.4

The Home Depot Customer Service Score by Industry

The Home Depot's Customer Service score was rated the highest by Logistics and Supply Chain industry customers, and the lowest by Professional Services industry customers.

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Tech
3.4
Accounting
3.5
Aerospace and Aviation
3
Fashion and Beauty
4.4
Architecture and Planning
3.2
Arts and Entertainment
4
Banking and Financial Services
3.2
Biotech and Pharmaceuticals
3.1
Business and Consumer Services
4.1
Construction
3.3
Consulting
4.2
Consumer Services
3.5
Education
4.9
Government and Public Policy
3
Healthcare, Hospitals and Medicine
3.2
Hospitality
2.7
Individual and Family Services
3.5
Insurance
4.5
Legal
4.6
Logistics and Supply Chain
5
Manufacturing and Machinery
3
Marketing, Advertising and Research
4
Non-Profit
4.5
Professional Services
2
Real Estate
2.7
Retail
4
Staffing and Recruiting
3.7
Warehousing
3.8

The Home Depot Customer Service vs. Competitors

Compared to its competitors, The Home Depot's Customer Service score is rated right above Ace Hardware.

COMPANYCustomer Service Score
The Home Depot3.7/5
Ace Hardware3.6/5
Walmart3.5/5
Lowe's Home Improvement3.2/5
Menards2.5/5

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The Home Depot's Logo
VS
Ace Hardware's Logo
Walmart's Logo
Lowe's Home Improvement's Logo
Menards' Logo

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Customer Service for Other Retail Brands

In the Retail industry, The Home Depot's Customer Service score is rated right below Bath & Body Works.

COMPANYCustomer Service Score
REI4.4/5
Costco4.3/5
Trader Joe's4.3/5
Amazon4.2/5
Chipotle4.2/5
Target4.2/5
American Eagle Outfitters4.1/5
Bath & Body Works3.9/5
The Home Depot3.7/5

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The Home Depot's Logo
VS
REI's Logo
Costco's Logo
Trader Joe's' Logo
Amazon's Logo
Chipotle's Logo
Target's Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo

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The Home Depot as an Employer

4.5/5

The Home Depot has a 4.5/5 stars for its overall company culture rated by their employees

  The Home Depot CEO
top
10%
CEO of The Home Depot

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

The Home Depot scored a 27 for Net Promoter Score and a 28 for Employee Net Promoter Score. NPS gauges how likely a customer of The Home Depot would recommend the brand to a friend. ENPS measures how likely The Home Depot employees would recommend working at The Home Depot to a friend.

Net Promoter Score

27
NPS Score
54%Promoters
19%Passive
27%Detractors

Employee Net Promoter Score

28
eNPS Score
54%Promoters
20%Passive
26%Detractors

Global Ranking Snapshot

The Home Depot is ranked #86 in the Global Top 100 Brands. It ranks just behind McDonald's and just ahead of Baskin Robbins.

RANKCOMPANYCEOINDUSTRY
84
Hilton  Hilton CEO
Christopher Nassetta
Travel and Hospitality
85
McDonald's  McDonald's CEO
Chris Kempczinski
Food and Beverages
86
The Home Depot  The Home Depot CEO
Craig Menear
Retail
87
Baskin Robbins  Baskin Robbins CEO
Dave Hoffmann
Travel and Hospitality
88
Mastercard  Mastercard CEO
Michael Miebach
Banking and Financial Services
89
Johnson & Johnson  Johnson & Johnson CEO
Alex Gorsky
Consumer Goods
90
Uber  Uber CEO
Dara Khosrowshahi
Travel and Hospitality

Retail Ranking Snapshot

The Home Depot is ranked #14 in the Retail Industry. It ranks just behind Whole Foods Market and just ahead of 7-Eleven.

RANKCOMPANYLocation
12
Versace
Austin
13
Whole Foods Market
Austin, TX
14
The Home Depot
Atlanta, GA
15
7-Eleven
Dallas, TX
16
Nordstrom
Seattle, WA
17
Foot Locker
New York City, NY
18
Best Buy
Minneapolis, MN