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Tiffany & Co is

Ranked

#54

Global Top 100 Brands

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Tiffany & Co

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Tiffany & Co

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Tiffany & Co is ranked #54 in Global Top 100 Brands
Awards & Recognition

About Tiffany & Co's Brand

Tiffany & Company is an American multinational luxury jewelry and specialty retailer headquartered in New York City, United States. Tiffany & Co’s brand is ranked #54 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of Tiffany & Co. When compared to other organizations within the Fashion and Beauty industry, Tiffany & Co is ranked #9. Among its major competitors, Tiffany & Co is ranked in 5th place for NPS while Swarovski Crystal is 1st, and BVLGARI is 2nd.Their current market cap is $15.96B

Brand at a Glance

73%

Customer Loyalty

4/5

Product Quality

3.7/5

Pricing

3.8/5

Customer Service

Tiffany & Co Ranking

^#54 / 100 in Global Best Brands
^#9 in Fashion and Beauty
^#3 / 4 of its competitors

Tiffany & Co NPS

Tiffany & Co's Net Promoter Score (NPS) is a 31 with 58% Promoters, 15% Passives, and 27% Detractors. Net Promoter Score tracks whether Tiffany & Co's customers would recommend using the product based on a scale of -100 to 100.

Tiffany & Co Overall NPS

NPS

58%	Promoters
15%	Passives
27%	Detractors

Tiffany & Co NPS Trend

-100

-50

100

Summary	Date	Score
Dec 2024 32	Dec 2024	32
Jan 2025 32	Jan 2025	32
Feb 2025 32	Feb 2025	32
Mar 2025 32	Mar 2025	32
Apr 2025 32	Apr 2025	32
May 2025 32	May 2025	32
Jun 2025 30	Jun 2025	30
Aug 2025 30	Aug 2025	30
Sep 2025 30	Sep 2025	30
Oct 2025 30	Oct 2025	30
Nov 2025 30	Nov 2025	30
Dec 2025 30	Dec 2025	30

How Other Brands Compare

Tiffany & Co is ranked third for NPS among its competitors. Kendra Scott, LLC. and LVMH come in first and second, with Chow Tai Fook coming in at #4. Among those competitors, it is the third most valued company behind LVMH.

	Tiffany & Co	LVMH	Kendra Scott, LLC.	Chow Tai Fook
Global Ranking	#54	#76	#882	#-
NPS	31	39	42	0
Valuation Updated every 24 hours for public companies	$15.96B	$341.97B	-	$12.51B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Tiffany & Co NPS by Gender

Female customers rated Tiffany & Co's NPS 20 points higher than Male customers.

Male

Tiffany & Co's NPS was rated by Male customers on Comparably.

44%

Promoters

12%

Passives

44%

Detractors

Female

Tiffany & Co's NPS was rated 20 by Female customers on Comparably.

53%

Promoters

14%

Passives

33%

Detractors

Tiffany & Co NPS by Ethnicity

Tiffany & Co's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 7	Caucasian	7
Hispanic or Latino -1	Hispanic or Latino	-1
African American/Black -3	African American/Black	-3
Asian or Pacific Islander 34	Asian or Pacific Islander	34
Other 3	Other	3

Tiffany & Co NPS by Age

Tiffany & Co's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

62%

17%

21%

26-30

46%

31-35

35%

17%

48%

36-40

68%

20%

12%

41-45

68%

16%

46-50

66%

28%

51-55

43%

50%

56-60

25%

69%

61-65

27%

18%

55%

66+

13%

87%

Tiffany & Co NPS by Usage

Tiffany & Co's NPS was rated the highest by customers who have used Tiffany & Co's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 2	Less than 1 Year	2
1 to 2 Years 45	1 to 2 Years	45
2 to 5 Years 28	2 to 5 Years	28
5 to 10 Years 13	5 to 10 Years	13
Over 10 Years 5	Over 10 Years	5

Tiffany & Co NPS vs. Competitors

Compared to its competitors, Tiffany & Co's NPS is rated right above Harry Winston, and is preceded by LVMH.

COMPANY		NPS Score
	Swarovski Crystal	45
	BVLGARI	44
	Kendra Scott, LLC.	42
	LVMH	39
	Tiffany & Co	31
	Harry Winston	28
	David Yurman	26
	Chow Tai Fook	0
	Worthy	0
	Signet Jewelers	-23

Tiffany & Co NPS vs Companies in Fashion and Beauty

In the Fashion and Beauty industry, Tiffany & Co's NPS is rated right above Gucci, and is preceded by Crocs.

COMPANY		NPS Score
	Nike	48
	Vans	47
	American Eagle Outfitters	44
	Uniqlo	40
	CHANEL	39
	Glossier	38
	Crocs	34
	Tiffany & Co	31
	Gucci	31

Tiffany & Co Customer Reviews

Out of the 48 Tiffany & Co customer reviews 29 were positive and 19 were constructive. Tiffany & Co customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Tiffany & Co Customer Loyalty

73%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

73% of Tiffany & Co users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

73%

27%

Tiffany & Co Customer Loyalty Score by Gender

Female customers rated Tiffany & Co's Customer Loyalty score 10% higher than Male customers.

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Male

69%

Yes

Female

79%

Yes

Tiffany & Co Customer Loyalty Score by Ethnicity

Tiffany & Co's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Tiffany & Co Customer Loyalty Score by Age

Tiffany & Co's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Tiffany & Co.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 73%	18-25	73%
26-30 73%	26-30	73%
31-35 80%	31-35	80%
36-40 75%	36-40	75%
41-45 89%	41-45	89%
46-50 90%	46-50	90%
51-55 81%	51-55	81%
56-60 61%	56-60	61%
61-65 84%	61-65	84%
66+ 58%	66+	58%

Tiffany & Co Customer Loyalty Score by Usage

Tiffany & Co's Customer Loyalty score was rated the highest by customers who have used Tiffany & Co's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	53%
1 to 2 Years	80%
2 to 5 Years	80%
5 to 10 Years	78%
Over 10 Years	83%

Tiffany & Co Customer Loyalty Score by Industry

Tiffany & Co's Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech	72%
Accounting	68%
Aerospace and Aviation	91%
Fashion and Beauty	84%
Architecture and Planning	82%
Arts and Entertainment	68%
Banking and Financial Services	78%
Business and Consumer Services	72%
Consulting	100%
Education	100%
Environmental Services	100%
Government and Public Policy	100%
Healthcare, Hospitals and Medicine	79%
Hospitality	55%
Legal	100%
Luxury Goods and Jewelry	100%
Marketing, Advertising and Research	55%
Real Estate	89%
Retail	75%

Tiffany & Co Customer Loyalty vs. Competitors

Compared to its competitors, Tiffany & Co's Customer Loyalty score is rated right above BVLGARI, and is preceded by LVMH.

COMPANY		Customer Loyalty Score
	Worthy	100%
	David Yurman	82%
	Swarovski Crystal	81%
	Kendra Scott, LLC.	81%
	LVMH	75%
	Tiffany & Co	73%
	BVLGARI	71%
	Chow Tai Fook	65%
	Harry Winston	63%
	Signet Jewelers	59%

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Customer Loyalty for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Tiffany & Co's Customer Loyalty score is rated right below Gucci.

COMPANY		Customer Loyalty Score
	American Eagle Outfitters	87%
	Vans	85%
	Nike	83%
	Uniqlo	81%
	CHANEL	79%
	Crocs	79%
	Glossier	77%
	Gucci	76%
	Tiffany & Co	73%

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Tiffany & Co Product Quality

4/5

Tiffany & Co has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Tiffany & Co Product Information

Tiffany & Co’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Tiffany & Co's product the highest. Reviewers from the Accounting industry rated Tiffany & Co the lowest at 3.9.

Website: http://www.tiffany.com

Company Size: 10,000+ Employees

Industry

Fashion and Beauty

Ecommerce and Marketplaces

Quick Insights into Tiffany & Co Product Quality

Tiffany & Co's Product Quality score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 66+.

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Ranked Tiffany & Co Product Quality the Highest

Consulting	5
36-40	4.5
1 to 2 Years	4.3

Ranked Tiffany & Co Product Quality the Lowest

Over 10 Years	3.3
Education	2.5
66+	1.5

Tiffany & Co Product Quality Score by Gender

Female customers rated Tiffany & Co's Product Quality score 0.3 stars higher than Male customers.

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Male

3.5/5

Female

3.8/5

Tiffany & Co Product Quality Score by Ethnicity

Tiffany & Co's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.4	Caucasian	3.4
Hispanic or Latino 4	Hispanic or Latino	4
African American/Black 3.6	African American/Black	3.6
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 3.6	Other	3.6

Tiffany & Co Product Quality Score by Age

Tiffany & Co's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 3.6	26-30	3.6
31-35 3.7	31-35	3.7
36-40 4.5	36-40	4.5
41-45 4.4	41-45	4.4
46-50 3.8	46-50	3.8
51-55 3.2	51-55	3.2
56-60 2.3	56-60	2.3
61-65 3.3	61-65	3.3
66+ 1.5	66+	1.5

Tiffany & Co Product Quality Score by Usage

Tiffany & Co's Product Quality score was rated the highest by customers who have used Tiffany & Co's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.9
1 to 2 Years	4.3
2 to 5 Years	4
5 to 10 Years	3.5
Over 10 Years	3.3

Tiffany & Co Product Quality Score by Industry

Tiffany & Co's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Education industry customers.

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Tech	4.1
Accounting	3.9
Aerospace and Aviation	3.6
Fashion and Beauty	4.2
Architecture and Planning	3.3
Arts and Entertainment	3.8
Banking and Financial Services	3.9
Business and Consumer Services	3.9
Consulting	5
Education	2.5
Environmental Services	3.1
Government and Public Policy	3.1
Healthcare, Hospitals and Medicine	3.1
Hospitality	2.8
Legal	3.1
Luxury Goods and Jewelry	5
Marketing, Advertising and Research	4.4
Real Estate	3.3
Retail	3.5

Tiffany & Co Product Quality vs. Competitors

Compared to its competitors, Tiffany & Co's Product Quality score is rated right above David Yurman, and is preceded by Kendra Scott, LLC..

COMPANY		Product Quality Score
	Worthy	5/5
	BVLGARI	4.4/5
	LVMH	4.3/5
	Kendra Scott, LLC.	4.1/5
	Tiffany & Co	4/5
	David Yurman	4/5
	Chow Tai Fook	3.8/5
	Swarovski Crystal	3.7/5
	Harry Winston	3.6/5
	Signet Jewelers	2.6/5

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Product Quality for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Tiffany & Co's Product Quality score is rated right below Crocs.

COMPANY		Product Quality Score
	Uniqlo	4.3/5
	Nike	4.3/5
	Vans	4.3/5
	Glossier	4.3/5
	CHANEL	4.2/5
	American Eagle Outfitters	4.2/5
	Gucci	4.2/5
	Crocs	4.1/5
	Tiffany & Co	4/5

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Tiffany & Co Pricing

Tiffany & Co ROI & Value For Money

3.7/5

Tiffany & Co has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Tiffany & Co Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Luxury Goods and Jewelry industry. The users from the Education industry think that they had the lowest ROI from Tiffany & Co.

Quick Insights into Tiffany & Co ROI

Tiffany & Co's ROI score was rated highest by customers from the Luxury Goods and Jewelry industry, and rated lowest by customers ages 66+.

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Ranked Tiffany & Co ROI the Highest

Luxury Goods and Jewelry	4.8
41-45	4.1
1 to 2 Years	4

Ranked Tiffany & Co ROI the Lowest

Over 10 Years	3.2
Education	2.4
66+	2

Tiffany & Co ROI Score by Gender

Female customers rated Tiffany & Co's ROI score 0.3 stars higher than Male customers.

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Male

3.2/5

Female

3.5/5

Tiffany & Co ROI Score by Ethnicity

Tiffany & Co's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.3	Caucasian	3.3
Hispanic or Latino 3.5	Hispanic or Latino	3.5
African American/Black 3.3	African American/Black	3.3
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 3.3	Other	3.3

Tiffany & Co ROI Score by Age

Tiffany & Co's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 3.8	18-25	3.8
26-30 3.2	26-30	3.2
31-35 3.3	31-35	3.3
36-40 3.9	36-40	3.9
41-45 4.1	41-45	4.1
46-50 3.8	46-50	3.8
51-55 2.8	51-55	2.8
56-60 2.2	56-60	2.2
61-65 2.6	61-65	2.6
66+ 2	66+	2

Tiffany & Co ROI Score by Usage

Tiffany & Co's ROI score was rated the highest by customers who have used Tiffany & Co's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	4
2 to 5 Years	3.8
5 to 10 Years	3.2
Over 10 Years	3.2

Tiffany & Co ROI Score by Industry

Tiffany & Co's ROI score was rated the highest by Luxury Goods and Jewelry industry customers, and the lowest by Education industry customers.

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Tech	3.5
Accounting	3.4
Aerospace and Aviation	3.4
Fashion and Beauty	3.8
Architecture and Planning	3.6
Arts and Entertainment	3.4
Banking and Financial Services	3.4
Business and Consumer Services	3.4
Consulting	4.2
Education	2.4
Environmental Services	3.6
Government and Public Policy	3.1
Healthcare, Hospitals and Medicine	2.8
Hospitality	2.7
Legal	3
Luxury Goods and Jewelry	4.8
Marketing, Advertising and Research	4.3
Real Estate	3.5
Retail	3.2

Tiffany & Co Pricing vs. Competitors

Compared to its competitors, Tiffany & Co's ROI score is rated right above David Yurman, and is preceded by Swarovski Crystal.

COMPANY		Pricing Score
	Worthy	5/5
	BVLGARI	4/5
	LVMH	3.9/5
	Kendra Scott, LLC.	3.9/5
	Swarovski Crystal	3.7/5
	Tiffany & Co	3.7/5
	David Yurman	3.7/5
	Chow Tai Fook	3.5/5
	Harry Winston	3.3/5
	Signet Jewelers	2.7/5

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ROI for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Tiffany & Co's ROI score is rated right below Crocs.

COMPANY		Pricing Score
	Vans	4/5
	Uniqlo	4/5
	Nike	3.9/5
	CHANEL	3.9/5
	Glossier	3.9/5
	American Eagle Outfitters	3.8/5
	Gucci	3.8/5
	Crocs	3.7/5
	Tiffany & Co	3.7/5

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Tiffany & Co Customer Satisfaction (CSAT)

Tiffany & Co Customer Satisfaction (CSAT) Score

72 / 100

Tiffany & Co has an overall Customer Satisfaction score of 72 rated by its users and customers.

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Very Satisfied	45%
Satisfied	27%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	5%
Very Dissatisfied	14%

Very Satisfied

45%

Satisfied

27%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

14%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Tiffany & Co Customer Satisfaction

Tiffany & Co's Customer Satisfaction score was rated highest by customers from the Fashion and Beauty industry, and rated lowest by customers ages 66+.

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Ranked Tiffany & Co Customer Satisfaction the Highest

Fashion and Beauty	100%
36-40	95%
1 to 2 Years	92%

Ranked Tiffany & Co Customer Satisfaction the Lowest

5 to 10 Years	52%
Real Estate	20%
66+	9%

Tiffany & Co Customer Satisfaction Score by Gender

Female customers rated Tiffany & Co's Customer Satisfaction score 13 points higher than Male customers.

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56 / 100

Male

	Very Satisfied	28%
	Satisfied	28%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	12%
	Very Dissatisfied	25%

69 / 100

Female

	Very Satisfied	44%
	Satisfied	25%
	Neither Satisfied nor Dissatisfied	6%
	Dissatisfied	4%
	Very Dissatisfied	21%

Tiffany & Co Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Tiffany & Co's Customer Satisfaction (CSAT) score was rated 59% according to Caucasian users and customers.

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59 / 100

Very Satisfied	41%
Satisfied	18%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	7%
Very Dissatisfied	28%

Very Satisfied

41%

Satisfied

18%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

28%

CSAT according to Hispanic or Latino

Tiffany & Co's Customer Satisfaction (CSAT) score was rated 76% according to Hispanic or Latino users and customers.

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76 / 100

Very Satisfied	38%
Satisfied	38%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	8%
Very Dissatisfied	8%

Very Satisfied

38%

Satisfied

38%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Tiffany & Co's Customer Satisfaction (CSAT) score was rated 63% according to African American/Black users and customers.

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63 / 100

Very Satisfied	34%
Satisfied	29%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	4%
Very Dissatisfied	25%

Very Satisfied

34%

Satisfied

29%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

CSAT according to Asian or Pacific Islander

Tiffany & Co's Customer Satisfaction (CSAT) score was rated 79% according to Asian or Pacific Islander users and customers.

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79 / 100

Very Satisfied	35%
Satisfied	44%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	4%
Very Dissatisfied	12%

Very Satisfied

35%

Satisfied

44%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

12%

CSAT according to Other

Tiffany & Co's Customer Satisfaction (CSAT) score was rated 61% according to Other users and customers.

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61 / 100

Very Satisfied	47%
Satisfied	14%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	7%
Very Dissatisfied	25%

Very Satisfied

47%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

Tiffany & Co Customer Satisfaction Score by Age

Tiffany & Co's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

75%

26-30

73%

31-35

66%

36-40

95%

41-45

81%

46-50

64%

51-55

46%

56-60

36%

61-65

46%

66+

Tiffany & Co Customer Satisfaction Score by Usage

Tiffany & Co's Customer Satisfaction score was rated the highest by customers who have used Tiffany & Co's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	73
1 to 2 Years	92
2 to 5 Years	69
5 to 10 Years	52
Over 10 Years	56

Tiffany & Co Customer Satisfaction Score by Industry

Tiffany & Co's Customer Satisfaction score was rated the highest by Fashion and Beauty industry customers, and the lowest by Real Estate industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Tiffany & Co Customer Satisfaction Score by Industry",
	"text": "Tiffany & Co's Customer Satisfaction score was rated the highest by Fashion and Beauty industry customers, and the lowest by Real Estate industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 77,
			"stars": 0,
			"csatScore": 77,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 77
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 71,
			"stars": 0,
			"csatScore": 71,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 71
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 78
		},
		{
			"label": "Fashion and Beauty",
			"groupId": 497,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Fashion and Beauty customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 70,
			"stars": 0,
			"csatScore": 70,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 70
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 86,
			"stars": 0,
			"csatScore": 86,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 86
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 73,
			"stars": 0,
			"csatScore": 73,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 73
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 29,
			"stars": 0,
			"csatScore": 29,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 29
		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Government and Public Policy customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 46,
			"stars": 0,
			"csatScore": 46,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 46
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 45,
			"stars": 0,
			"csatScore": 45,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 45
		},
		{
			"label": "Legal",
			"groupId": 529,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Legal customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 20,
			"stars": 0,
			"csatScore": 20,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 20
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Tiffany & Co's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		}
	]
}

Tech	77
Accounting	71
Aerospace and Aviation	78
Fashion and Beauty	100
Architecture and Planning	70
Arts and Entertainment	86
Banking and Financial Services	75
Business and Consumer Services	73
Education	29
Government and Public Policy	67
Healthcare, Hospitals and Medicine	46
Hospitality	45
Legal	33
Marketing, Advertising and Research	50
Real Estate	20
Retail	67

Tiffany & Co Customer Satisfaction vs. Competitors

Compared to its competitors, Tiffany & Co's Customer Satisfaction score is rated right above Chow Tai Fook, and is preceded by Kendra Scott, LLC..

COMPANY		Customer Satisfaction (CSAT) Score
	Swarovski Crystal	88%
	LVMH	84%
	BVLGARI	83%
	Harry Winston	82%
	David Yurman	73%
	Kendra Scott, LLC.	72%
	Tiffany & Co	72%
	Chow Tai Fook	70%
	Signet Jewelers	42%
	Worthy	0%

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Customer Satisfaction for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Tiffany & Co's Customer Satisfaction score is rated right below Gucci.

COMPANY		Customer Satisfaction (CSAT) Score
	Uniqlo	88%
	Nike	86%
	Vans	85%
	American Eagle Outfitters	82%
	CHANEL	80%
	Glossier	79%
	Crocs	79%
	Gucci	79%
	Tiffany & Co	72%

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Tiffany & Co Customer Service

3.8/5

Tiffany & Co has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.

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About Tiffany & Co's Customer Service

Address

New York City, NY

Website

http://www.tiffany.com

Phone Number

212-755-8000

Quick Insights into Tiffany & Co Customer Service

Tiffany & Co's Customer Service score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 66+.

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Ranked Tiffany & Co Customer Service the Highest

Consulting	4.6
41-45	4.4
1 to 2 Years	4.3

Ranked Tiffany & Co Customer Service the Lowest

Over 10 Years	3.1
Hospitality	2.4
66+	1.5

Tiffany & Co Customer Service Score by Gender

Female customers rated Tiffany & Co's Customer Service score 0.5 stars higher than Male customers.

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Male

3.1/5

Female

3.6/5

Tiffany & Co Customer Service Score by Ethnicity

Tiffany & Co's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.1	Caucasian	3.1
Hispanic or Latino 3.8	Hispanic or Latino	3.8
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 3.8	Asian or Pacific Islander	3.8
Other 3.1	Other	3.1

Tiffany & Co Customer Service Score by Age

Tiffany & Co's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 4	18-25	4
26-30 3.2	26-30	3.2
31-35 3.4	31-35	3.4
36-40 4.2	36-40	4.2
41-45 4.4	41-45	4.4
46-50 3.6	46-50	3.6
51-55 2.4	51-55	2.4
56-60 2	56-60	2
61-65 2.8	61-65	2.8
66+ 1.5	66+	1.5

Tiffany & Co Customer Service Score by Usage

Tiffany & Co's Customer Service score was rated the highest by customers who have used Tiffany & Co's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.4
1 to 2 Years	4.3
2 to 5 Years	3.7
5 to 10 Years	3.3
Over 10 Years	3.1

Tiffany & Co Customer Service Score by Industry

Tiffany & Co's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Hospitality industry customers.

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Tech	3.6
Accounting	3.6
Aerospace and Aviation	3.7
Fashion and Beauty	4.2
Architecture and Planning	3.2
Arts and Entertainment	3.5
Banking and Financial Services	3.5
Business and Consumer Services	3.6
Consulting	4.6
Education	2.8
Environmental Services	3.5
Government and Public Policy	4.1
Healthcare, Hospitals and Medicine	2.7
Hospitality	2.4
Legal	2.6
Luxury Goods and Jewelry	4.6
Marketing, Advertising and Research	4.2
Real Estate	3
Retail	2.9

Tiffany & Co Customer Service vs. Competitors

Compared to its competitors, Tiffany & Co's Customer Service score is rated right above David Yurman, and is preceded by Kendra Scott, LLC..

COMPANY		Customer Service Score
	Worthy	5/5
	BVLGARI	4.2/5
	LVMH	4.1/5
	Kendra Scott, LLC.	4/5
	Tiffany & Co	3.8/5
	David Yurman	3.8/5
	Swarovski Crystal	3.8/5
	Chow Tai Fook	3.5/5
	Harry Winston	3.3/5
	Signet Jewelers	2.8/5

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Customer Service for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Tiffany & Co's Customer Service score is rated right above Crocs, and is preceded by Gucci.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Uniqlo	4.1/5
	Nike	4.1/5
	Vans	4.1/5
	CHANEL	4.1/5
	American Eagle Outfitters	4/5
	Gucci	4/5
	Tiffany & Co	3.8/5
	Crocs	3.8/5

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Tiffany & Co as an Employer

3.4/5

Tiffany & Co has a 3.4/5 stars for its overall company culture rated by their employees

bottom

40%

CEO of Tiffany & Co

Anthony Ledru

In the Bottom 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Tiffany & Co scored a 31 for Net Promoter Score and a -5 for Employee Net Promoter Score. NPS gauges how likely a customer of Tiffany & Co would recommend the brand to a friend. ENPS measures how likely Tiffany & Co employees would recommend working at Tiffany & Co to a friend.

Net Promoter Score

NPS Score

58%	Promoters
15%	Passive
27%	Detractors

Employee Net Promoter Score

-5

eNPS Score

40%	Promoters
15%	Passive
45%	Detractors

Global Ranking Snapshot

Tiffany & Co is ranked #54 in the Global Top 100 Brands. It ranks just behind AMD and just ahead of The Coca-Cola Company.

RANK			INDUSTRY
52	Gucci	Marco Bizzarri	Fashion and Beauty
53	AMD	Lisa Su	Tech
54	Tiffany & Co	Anthony Ledru	Fashion and Beauty
55	The Coca-Cola Company	James Quincey	Food and Beverages
56	Rooster Teeth	Jordan Levin	Media and Entertainment
57	National Geographic	Courteney Monroe	Media and Entertainment
58	adidas	Kasper Rorsted	Fashion and Beauty