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Warby Parker is

Ranked

#24

Fashion and Beauty Brands

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Warby Parker

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Warby Parker

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Warby Parker is ranked #24 in Fashion and Beauty Brands

About Warby Parker's Brand

BUY A PAIR, GIVE A PAIR For every pair of glasses purchased, WP provides a pair to someone in need. Warby Parker’s brand is ranked #223 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Warby Parker. When compared to other organizations within the Fashion and Beauty industry, Warby Parker is ranked #24. Among its major competitors, Warby Parker is ranked in 2nd place for NPS while Lenskart is 1st, and Zenni Optical is 3rd.Their current valuation is $1.77B

Brand at a Glance

72%

Customer Loyalty

3.6/5

Product Quality

3.8/5

Pricing

3.5/5

Customer Service

Warby Parker CMO

Lori Krauss

Warby Parker Ranking

^#223 in Global Best Brands
^#24 in Fashion and Beauty
^#2 / 4 of its competitors

Warby Parker NPS

Warby Parker's Net Promoter Score (NPS) is a 16 with 51% Promoters, 14% Passives, and 35% Detractors. Net Promoter Score tracks whether Warby Parker's customers would recommend using the product based on a scale of -100 to 100.

Warby Parker Overall NPS

NPS

51%	Promoters
14%	Passives
35%	Detractors

Warby Parker NPS Trend

-100

-50

100

Summary	Date	Score
Mar 2024 16	Mar 2024	16
Apr 2024 16	Apr 2024	16
May 2024 15	May 2024	15
Jun 2024 17	Jun 2024	17
Jul 2024 16	Jul 2024	16
Nov 2024 16	Nov 2024	16
Dec 2024 18	Dec 2024	18
May 2025 18	May 2025	18
Jun 2025 17	Jun 2025	17
Aug 2025 17	Aug 2025	17
Oct 2025 17	Oct 2025	17
Dec 2025 15	Dec 2025	15

How Other Brands Compare

Warby Parker is ranked second for NPS among its competitors. Lenskart and Zenni Optical come in first and third, with REDDIN coming in at #4. Among those competitors, it is the second most valued company.

	Warby Parker	Lenskart	Zenni Optical	REDDIN
Global Ranking	#223	#-	#-	#-
NPS	16	33	-4	-
Valuation Updated every 24 hours for public companies	$1.77B	-	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Warby Parker NPS by Gender

Female customers rated Warby Parker's NPS 21 points higher than Male customers.

Male

Warby Parker's NPS was rated 14 by Male customers on Comparably.

52%

Promoters

10%

Passives

38%

Detractors

Female

Warby Parker's NPS was rated 35 by Female customers on Comparably.

65%

Promoters

Passives

30%

Detractors

Warby Parker NPS by Ethnicity

Warby Parker's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -6	Caucasian	-6
Hispanic or Latino 75	Hispanic or Latino	75
African American/Black 66	African American/Black	66
Asian or Pacific Islander 100	Asian or Pacific Islander	100

Warby Parker NPS by Age

Warby Parker's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

87%

13%

26-30

75%

25%

31-35

50%

25%

36-40

50%

17%

33%

41-45

50%

46-50

100%

56-60

33%

67%

61-65

62%

38%

66+

33%

67%

Warby Parker NPS by Usage

Warby Parker's NPS was rated the highest by customers who have used Warby Parker's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 58	Less than 1 Year	58
1 to 2 Years 18	1 to 2 Years	18
2 to 5 Years -16	2 to 5 Years	-16
5 to 10 Years 20	5 to 10 Years	20

Warby Parker NPS vs. Competitors

Compared to its competitors, Warby Parker's NPS is rated right above Zenni Optical, and is preceded by Lenskart.

COMPANY		NPS Score
	Lenskart	33
	Warby Parker	16
	Zenni Optical	-4

Warby Parker NPS vs Companies in Fashion and Beauty

In the Fashion and Beauty industry, Warby Parker's NPS is rated right below Gucci.

COMPANY		NPS Score
	Nike	48
	Vans	47
	American Eagle Outfitters	44
	Uniqlo	40
	CHANEL	39
	Glossier	38
	Crocs	34
	Gucci	31
	Warby Parker	16

Warby Parker Customer Reviews

Out of the 7 Warby Parker customer reviews 3 were positive and 4 were constructive. Warby Parker customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Warby Parker Customer Loyalty

72%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

72% of Warby Parker users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

72%

28%

Warby Parker Customer Loyalty Score by Gender

Female customers rated Warby Parker's Customer Loyalty score 27% higher than Male customers.

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Male

57%

Yes

Female

84%

Yes

Warby Parker Customer Loyalty Score by Ethnicity

Warby Parker's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

Warby Parker Customer Loyalty Score by Age

Warby Parker's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 89%	18-25	89%
26-30 78%	26-30	78%
31-35 78%	31-35	78%
36-40 70%	36-40	70%
41-45 78%	41-45	78%
46-50 78%	46-50	78%
56-60 70%	56-60	70%
61-65 78%	61-65	78%
66+ 40%	66+	40%

Warby Parker Customer Loyalty Score by Usage

Warby Parker's Customer Loyalty score was rated the highest by customers who have used Warby Parker's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	87%
1 to 2 Years	47%
2 to 5 Years	86%
5 to 10 Years	82%

Warby Parker Customer Loyalty Score by Industry

Warby Parker's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	59%
Accounting	82%
Healthcare, Hospitals and Medicine	70%

Warby Parker Customer Loyalty vs. Competitors

Compared to its competitors, Warby Parker's Customer Loyalty score is rated right above Zenni Optical.

COMPANY		Customer Loyalty Score
	Warby Parker	72%
	Zenni Optical	70%
	Lenskart	60%

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Customer Loyalty for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Warby Parker's Customer Loyalty score is rated right below Gucci.

COMPANY		Customer Loyalty Score
	American Eagle Outfitters	87%
	Vans	85%
	Nike	83%
	Uniqlo	81%
	CHANEL	79%
	Crocs	79%
	Glossier	77%
	Gucci	76%
	Warby Parker	72%

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Warby Parker Product Quality

3.6/5

Warby Parker has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.

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Warby Parker Product Information

Warby Parker’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Warby Parker's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Warby Parker the lowest at 3.5.

Website: http://www.warbyparker.com

Company Size: 501-1,000 Employees

Industry

Fashion and Beauty

Ecommerce and Marketplaces

Healthcare

Marketplaces

Quick Insights into Warby Parker Product Quality

Warby Parker's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 66+.

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Ranked Warby Parker Product Quality the Highest

46-50	5
Hispanic or Latino	4.7
Accounting	4.3

Ranked Warby Parker Product Quality the Lowest

5 to 10 Years	3.2
Caucasian	3.2
66+	2

Warby Parker Product Quality Score by Gender

Female customers rated Warby Parker's Product Quality score 0.8 stars higher than Male customers.

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Male

3.3/5

Female

4.1/5

Warby Parker Product Quality Score by Ethnicity

Warby Parker's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 4.7	Hispanic or Latino	4.7
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1

Warby Parker Product Quality Score by Age

Warby Parker's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.6	18-25	4.6
26-30 4.1	26-30	4.1
31-35 3	31-35	3
36-40 4.1	36-40	4.1
41-45 3.9	41-45	3.9
46-50 5	46-50	5
56-60 2.5	56-60	2.5
61-65 4.1	61-65	4.1
66+ 2	66+	2

Warby Parker Product Quality Score by Usage

Warby Parker's Product Quality score was rated the highest by customers who have used Warby Parker's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.7
2 to 5 Years	3.3
5 to 10 Years	3.2

Warby Parker Product Quality Score by Industry

Warby Parker's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	3.7
Accounting	4.3
Healthcare, Hospitals and Medicine	3.5

Warby Parker Product Quality vs. Competitors

Compared to its competitors, Warby Parker's Product Quality score is rated right above Zenni Optical, and is preceded by Lenskart.

COMPANY		Product Quality Score
	Lenskart	3.8/5
	Warby Parker	3.6/5
	Zenni Optical	3/5

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Product Quality for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Warby Parker's Product Quality score is rated right below Crocs.

COMPANY		Product Quality Score
	Uniqlo	4.3/5
	Nike	4.3/5
	Vans	4.3/5
	Glossier	4.3/5
	CHANEL	4.2/5
	American Eagle Outfitters	4.2/5
	Gucci	4.2/5
	Crocs	4.1/5
	Warby Parker	3.6/5

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Warby Parker Pricing

Warby Parker ROI & Value For Money

3.8/5

Warby Parker has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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Warby Parker Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Warby Parker.

Quick Insights into Warby Parker ROI

Warby Parker's ROI score was rated highest by Hispanic or Latino customers, and rated lowest by customers ages 56-60.

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Ranked Warby Parker ROI the Highest

Hispanic or Latino	5
46-50	4.9
Female	4.1

Ranked Warby Parker ROI the Lowest

Caucasian	3.1
Healthcare, Hospitals and Medicine	3.1
56-60	2.1

Warby Parker ROI Score by Gender

Female customers rated Warby Parker's ROI score 0.8 stars higher than Male customers.

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Male

3.3/5

Female

4.1/5

Warby Parker ROI Score by Ethnicity

Warby Parker's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1
Hispanic or Latino 5	Hispanic or Latino	5
African American/Black 4.4	African American/Black	4.4
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5

Warby Parker ROI Score by Age

Warby Parker's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 4.5	18-25	4.5
26-30 4.6	26-30	4.6
31-35 3.4	31-35	3.4
36-40 3.6	36-40	3.6
41-45 3.5	41-45	3.5
46-50 4.9	46-50	4.9
56-60 2.1	56-60	2.1
61-65 4.2	61-65	4.2
66+ 3.1	66+	3.1

Warby Parker ROI Score by Usage

Warby Parker's ROI score was rated the highest by customers who have used Warby Parker's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.7
2 to 5 Years	3.7
5 to 10 Years	3.2

Warby Parker ROI Score by Industry

Warby Parker's ROI score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	3.7
Accounting	3.9
Healthcare, Hospitals and Medicine	3.1

Warby Parker Pricing vs. Competitors

Compared to its competitors, Warby Parker's ROI score is rated right above Lenskart.

COMPANY		Pricing Score
	Warby Parker	3.8/5
	Lenskart	3.4/5
	Zenni Optical	3/5

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ROI for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Warby Parker's ROI score is rated right above Crocs, and is preceded by Gucci.

COMPANY		Pricing Score
	Vans	4/5
	Uniqlo	4/5
	Nike	3.9/5
	CHANEL	3.9/5
	Glossier	3.9/5
	American Eagle Outfitters	3.8/5
	Gucci	3.8/5
	Warby Parker	3.8/5
	Crocs	3.7/5

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Warby Parker Customer Satisfaction (CSAT)

Warby Parker Customer Satisfaction (CSAT) Score

64 / 100

Warby Parker has an overall Customer Satisfaction score of 64 rated by its users and customers.

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Very Satisfied	46%
Satisfied	18%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	8%
Very Dissatisfied	18%

Very Satisfied

46%

Satisfied

18%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

18%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Warby Parker Customer Satisfaction

Warby Parker's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers ages 66+.

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Ranked Warby Parker Customer Satisfaction the Highest

18-25	100%
African American/Black	100%
Less than 1 Year	88%

Ranked Warby Parker Customer Satisfaction the Lowest

Caucasian	50%
2 to 5 Years	40%
66+	33%

Warby Parker Customer Satisfaction Score by Gender

Female customers rated Warby Parker's Customer Satisfaction score 16 points higher than Male customers.

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54 / 100

Male

	Very Satisfied	31%
	Satisfied	23%
	Neither Satisfied nor Dissatisfied	15%
	Dissatisfied	8%
	Very Dissatisfied	23%

70 / 100

Female

	Very Satisfied	60%
	Satisfied	10%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	15%
	Very Dissatisfied	15%

Warby Parker Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Warby Parker's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.

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50 / 100

Very Satisfied	44%
Satisfied	6%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	22%
Very Dissatisfied	28%

Very Satisfied

44%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

22%

Very Dissatisfied

28%

CSAT according to Hispanic or Latino

Warby Parker's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	75%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

75%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Warby Parker's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	67%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Warby Parker's Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

Warby Parker Customer Satisfaction Score by Age

Warby Parker's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

100%

26-30

67%

31-35

75%

36-40

100%

41-45

33%

46-50

100%

56-60

50%

61-65

50%

66+

33%

Warby Parker Customer Satisfaction Score by Usage

Warby Parker's Customer Satisfaction score was rated the highest by customers who have used Warby Parker's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	88
1 to 2 Years	69
2 to 5 Years	40

Warby Parker Customer Satisfaction Score by Industry

Warby Parker's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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{
	"title": "Warby Parker Customer Satisfaction Score by Industry",
	"text": "Warby Parker's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Warby Parker's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 75,
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			"scoreClassName": "max",
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Tech	67
Accounting	75

Warby Parker Customer Satisfaction vs. Competitors

Compared to its competitors, Warby Parker's Customer Satisfaction score is rated right above Zenni Optical, and is preceded by Lenskart.

COMPANY		Customer Satisfaction (CSAT) Score
	Lenskart	100%
	Warby Parker	63%
	Zenni Optical	52%

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Customer Satisfaction for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Warby Parker's Customer Satisfaction score is rated right below Gucci.

COMPANY		Customer Satisfaction (CSAT) Score
	Uniqlo	88%
	Nike	86%
	Vans	85%
	American Eagle Outfitters	82%
	CHANEL	80%
	Glossier	79%
	Crocs	79%
	Gucci	79%
	Warby Parker	63%

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Warby Parker Customer Service

3.5/5

Warby Parker has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Warby Parker's Customer Service

Address

New York City, NY

Website

http://www.warbyparker.com

Phone Number

(888) 492-7297

Quick Insights into Warby Parker Customer Service

Warby Parker's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 56-60.

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Ranked Warby Parker Customer Service the Highest

46-50	4.9
Hispanic or Latino	4.7
Less than 1 Year	4

Ranked Warby Parker Customer Service the Lowest

Healthcare, Hospitals and Medicine	2.8
2 to 5 Years	2.7
56-60	2

Warby Parker Customer Service Score by Gender

Female customers rated Warby Parker's Customer Service score 0.4 stars higher than Male customers.

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Male

3.3/5

Female

3.7/5

Warby Parker Customer Service Score by Ethnicity

Warby Parker's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Warby Parker.

100

Summary	Ethnicity	Customer Service Score
Caucasian 2.8	Caucasian	2.8
Hispanic or Latino 4.7	Hispanic or Latino	4.7
African American/Black 4.4	African American/Black	4.4
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3

Warby Parker Customer Service Score by Age

Warby Parker's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.

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100

Summary	Age	Customer Service Score
18-25 4.5	18-25	4.5
26-30 4.2	26-30	4.2
31-35 3.4	31-35	3.4
36-40 3.8	36-40	3.8
41-45 3.4	41-45	3.4
46-50 4.9	46-50	4.9
56-60 2	56-60	2
61-65 3.5	61-65	3.5
66+ 2.1	66+	2.1

Warby Parker Customer Service Score by Usage

Warby Parker's Customer Service score was rated the highest by customers who have used Warby Parker's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.7
2 to 5 Years	2.7
5 to 10 Years	3.2

Warby Parker Customer Service Score by Industry

Warby Parker's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	3.7
Accounting	3.9
Healthcare, Hospitals and Medicine	2.8

Warby Parker Customer Service vs. Competitors

Compared to its competitors, Warby Parker's Customer Service score is rated right above Zenni Optical, and is preceded by Lenskart.

COMPANY		Customer Service Score
	Lenskart	3.7/5
	Warby Parker	3.5/5
	Zenni Optical	2.8/5

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Customer Service for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Warby Parker's Customer Service score is rated right below Crocs.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Uniqlo	4.1/5
	Nike	4.1/5
	Vans	4.1/5
	CHANEL	4.1/5
	American Eagle Outfitters	4/5
	Gucci	4/5
	Crocs	3.8/5
	Warby Parker	3.5/5

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Warby Parker as an Employer

3.2/5

Warby Parker has a 3.2/5 stars for its overall company culture rated by their employees

top

50%

CEO of Warby Parker

Neil Blumenthal & David Gilboa

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Warby Parker scored a 16 for Net Promoter Score and a -19 for Employee Net Promoter Score. NPS gauges how likely a customer of Warby Parker would recommend the brand to a friend. ENPS measures how likely Warby Parker employees would recommend working at Warby Parker to a friend.

Net Promoter Score

NPS Score

51%	Promoters
14%	Passive
35%	Detractors

Employee Net Promoter Score

-19

eNPS Score

30%	Promoters
21%	Passive
49%	Detractors

Global Ranking Snapshot

Warby Parker is ranked #223 in the Global Top 100 Brands. It ranks just behind Alaska Air Group and just ahead of HubSpot.

RANK			INDUSTRY
221	Zumiez	Rick Brooks	Retail
222	Alaska Air Group	Bradley Tilden	Travel and Hospitality
223	Warby Parker	Neil Blumenthal & David Gilboa	Fashion and Beauty
224	HubSpot	Yamini Rangan	Tech
225	Hootsuite	Irina Novoselsky	Tech
226	Discovery Communications	David Zaslav	Media and Entertainment
227	Thomson Reuters	Steve Hasker	Business and Consumer Services

Fashion and Beauty Ranking Snapshot

Warby Parker is ranked #24 in the Fashion and Beauty Industry. It ranks just behind Zumiez and just ahead of Under Armour.

RANK		Location
22	H&M	Stockholm
23	Zumiez	Lynnwood, WA
24	Warby Parker	New York City, NY
25	Under Armour	Baltimore, MD
26	lululemon	Vancouver, WA
27	Old Navy	San Francisco, CA
28	Marshalls	Philadelphia, PA