100
NPS
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Mannatech
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About Mannatech's Brand
"Mannatech develops and markets nutritional supplements, topical, skin-care and weight-management products." Among its major competitors, Mannatech is ranked in 1st place for NPS while Immunotec is 2nd, and USANA Health Sciences is 3rd.
Brand at a Glance
85%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Mannatech Ranking
- #1 / 4 of its competitors
Mannatech NPS
Mannatech's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Mannatech's customers would recommend using the product based on a scale of -100 to 100.
Mannatech Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Mannatech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2024 100 | Nov 2024 | 100 |
Dec 2024 100 | Dec 2024 | 100 |
Jun 2025 100 | Jun 2025 | 100 |
How Other Brands Compare
Mannatech is ranked first for NPS among its competitors. USANA Health Sciences and Nu Skin Enterprises come in second and third, with Herbalife coming in at #4.
Mannatech |  Herbalife |  Nu Skin Enterprises |  USANA Health Sciences | |
| Global Ranking | #- | #727 | #740 | #748 |
| NPS | 100 | 33 | 63 | 70 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $1.21B | $1.72B | $2.05B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mannatech NPS by Gender
Mannatech's NPS was rated 100 by Female customers on Comparably.
Female
100
Mannatech's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Male
N/A
Mannatech's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Mannatech NPS by Ethnicity
Mannatech's NPS was rated 100 points by Hispanic or Latino customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 100 | Hispanic or Latino | 100 |
Mannatech NPS vs. Competitors
Compared to its competitors, Mannatech's NPS is rated right above Immunotec.
| COMPANY | NPS Score | |
|---|---|---|
| Mannatech | 100 |
 | Immunotec | 84 |
| USANA Health Sciences | 70 |
| Nu Skin Enterprises | 63 |
| Herbalife | 33 |
 | LifeVantage | 30 |
 | Gaia | 25 |
Mannatech Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Mannatech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mannatech Customer Loyalty Score by Gender
Mannatech's Customer Loyalty score was rated 100 by Female customers on Comparably.
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Female
100%
Yes
Male
N/A
Yes
Mannatech Customer Loyalty Score by Ethnicity
Mannatech's Customer Loyalty score was rated 100% by Hispanic or Latino customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Mannatech.
100
out of 100
Hispanic or Latino
Mannatech Customer Loyalty vs. Competitors
Compared to its competitors, Mannatech's Customer Loyalty score is rated right above Immunotec, and is preceded by Nu Skin Enterprises.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Herbalife | 88% |
| Nu Skin Enterprises | 87% |
| Mannatech | 85% |
| Immunotec | 84% |
| LifeVantage | 71% |
| Gaia | 66% |
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Mannatech Product Quality
4.2/5
Mannatech has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Mannatech Product Information
Mannatech’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- https://mannatech.com/
- Company Size
- 201-500 Employees
Industry
Tech
Consumer Goods
Quick Insights into Mannatech Product Quality
Mannatech's Product Quality score was rated highest by Female customers.
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Ranked Mannatech Product Quality the Highest
Mannatech Product Quality Score by Gender
Mannatech's Product Quality score was rated 5 by Female customers on Comparably.
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Female
5/5
Male
N/A
Mannatech Product Quality Score by Ethnicity
Mannatech's Product Quality score was rated 5 stars by Hispanic or Latino customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Mannatech.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 5 | Hispanic or Latino | 5 |
Mannatech Product Quality vs. Competitors
Compared to its competitors, Mannatech's Product Quality score is rated right above LifeVantage, and is preceded by Herbalife.
| COMPANY | Product Quality Score | |
|---|---|---|
| USANA Health Sciences | 4.7/5 |
| Nu Skin Enterprises | 4.4/5 |
| Immunotec | 4.3/5 |
| Herbalife | 4.3/5 |
| Mannatech | 4.2/5 |
| LifeVantage | 4/5 |
| Gaia | 3.5/5 |
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Mannatech Pricing
Mannatech ROI & Value For Money
4.2/5
Mannatech has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Quick Insights into Mannatech ROI
Mannatech's ROI score was rated highest by Female customers.
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Ranked Mannatech ROI the Highest
Mannatech ROI Score by Gender
Mannatech's ROI score was rated 5 by Female customers on Comparably.
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Female
5/5
Male
N/A
Mannatech ROI Score by Ethnicity
Mannatech's ROI score was rated 5 stars by Hispanic or Latino customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Mannatech.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 5 | Hispanic or Latino | 5 |
Mannatech Pricing vs. Competitors
Compared to its competitors, Mannatech's ROI score is rated right above Nu Skin Enterprises, and is preceded by Immunotec.
| COMPANY | Pricing Score | |
|---|---|---|
| USANA Health Sciences | 4.5/5 |
| Immunotec | 4.3/5 |
| Mannatech | 4.2/5 |
| Nu Skin Enterprises | 4/5 |
| Herbalife | 3.8/5 |
| LifeVantage | 3.8/5 |
| Gaia | 3.2/5 |
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Mannatech Customer Satisfaction (CSAT)
Mannatech Customer Satisfaction (CSAT) Score
75 / 100
Mannatech has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Mannatech Customer Satisfaction
Mannatech's Customer Satisfaction score was rated highest by Female customers.
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Ranked Mannatech Customer Satisfaction the Highest
Mannatech Customer Satisfaction Score by Gender
Mannatech's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
Mannatech Customer Satisfaction Score by Ethnicity
CSAT according to Hispanic or Latino
Mannatech's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.
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67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
Mannatech Customer Satisfaction vs. Competitors
Compared to its competitors, Mannatech's Customer Satisfaction score is rated right above LifeVantage, and is preceded by Herbalife.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Immunotec | 89% |
| Nu Skin Enterprises | 82% |
| Herbalife | 78% |
| Mannatech | 75% |
| LifeVantage | 70% |
| Gaia | 58% |
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Mannatech Customer Service
4.2/5
Mannatech has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Mannatech's Customer Service
Address
Coppell, TX
Website
https://mannatech.com/
Quick Insights into Mannatech Customer Service
Mannatech's Customer Service score was rated highest by Female customers.
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Ranked Mannatech Customer Service the Highest
Mannatech Customer Service Score by Gender
Mannatech's Customer Service score was rated 5 by Female customers on Comparably.
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Female
5/5
Male
N/A
Mannatech Customer Service Score by Ethnicity
Mannatech's Customer Service score was rated 5 stars by Hispanic or Latino customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Mannatech.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Hispanic or Latino 5 | Hispanic or Latino | 5 |
Mannatech Customer Service vs. Competitors
Compared to its competitors, Mannatech's Customer Service score is rated right above Nu Skin Enterprises, and is preceded by Immunotec.
| COMPANY | Customer Service Score | |
|---|---|---|
| USANA Health Sciences | 4.6/5 |
| Immunotec | 4.5/5 |
| Mannatech | 4.2/5 |
| Nu Skin Enterprises | 4.1/5 |
| Herbalife | 4/5 |
| LifeVantage | 3.9/5 |
| Gaia | 3.2/5 |
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