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USANA Health Sciences is

Ranked

#65

Consumer Goods Brands

Brand Page

USANA Health Sciences

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USANA Health Sciences

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USANA Health Sciences is ranked #65 in Consumer Goods Brands

About USANA Health Sciences' Brand

USANA Health Sciences our mission is to develop and provide the highest quality, science-based health products, distributed internationally. USANA Health Sciences’s brand is ranked #748 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of USANA Health Sciences. When compared to other organizations within the Consumer Goods industry, USANA Health Sciences is ranked #65. Among its major competitors, USANA Health Sciences is ranked in 1st place for NPS while Herbalife is 2nd, and Arbonne International is 3rd. Overall, USANA Health Sciences has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $2.05B

Brand at a Glance

90%

Customer Loyalty

4.7/5

Product Quality

4.5/5

Pricing

4.6/5

Customer Service

USANA Health Sciences Ranking

^#65 in Consumer Goods
^#1 / 4 of its competitors

USANA Health Sciences NPS

USANA Health Sciences's Net Promoter Score (NPS) is a 70 with 82% Promoters, 6% Passives, and 12% Detractors. Net Promoter Score tracks whether USANA Health Sciences's customers would recommend using the product based on a scale of -100 to 100.

USANA Health Sciences Overall NPS

NPS

82%	Promoters
6%	Passives
12%	Detractors

USANA Health Sciences NPS Trend

-100

-50

100

Summary	Date	Score
Nov 2023 71	Nov 2023	71
Dec 2023 72	Dec 2023	72
Jan 2024 70	Jan 2024	70
Mar 2024 70	Mar 2024	70
Apr 2024 68	Apr 2024	68
May 2024 70	May 2024	70
Jun 2024 70	Jun 2024	70
Jul 2024 70	Jul 2024	70
Sep 2024 70	Sep 2024	70
Oct 2024 68	Oct 2024	68
Jan 2025 70	Jan 2025	70
Apr 2025 70	Apr 2025	70

How Other Brands Compare

USANA Health Sciences is ranked first for NPS among its competitors. Herbalife and Arbonne International come in second and third, with YOR Health coming in at #4. Among those competitors, it is the second most valued company behind Arbonne International.

	USANA Health Sciences	Herbalife	Arbonne International	YOR Health
Global Ranking	#748	#727	#-	#-
NPS	70	33	7	-34
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	-	-
Valuation Updated every 24 hours for public companies	$2.05B	$1.21B	$211.96B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

USANA Health Sciences NPS by Gender

Female customers rated USANA Health Sciences's NPS 12 points higher than Male customers.

Male

USANA Health Sciences's NPS was rated 78 by Male customers on Comparably.

84%

Promoters

10%

Passives

Detractors

Female

USANA Health Sciences's NPS was rated 90 by Female customers on Comparably.

94%

Promoters

Passives

Detractors

USANA Health Sciences NPS by Ethnicity

USANA Health Sciences's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 60	Caucasian	60
Hispanic or Latino 100	Hispanic or Latino	100
Asian or Pacific Islander 86	Asian or Pacific Islander	86
Other 100	Other	100

USANA Health Sciences NPS by Age

USANA Health Sciences's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.

100

Summary

Age

Promoters

Passives

Detractors

18-25

88%

26-30

100%

31-35

89%

11%

36-40

92%

41-45

86%

46-50

67%

33%

51-55

93%

56-60

100%

66+

75%

25%

USANA Health Sciences NPS by Usage

USANA Health Sciences's NPS was rated the highest by customers who have used USANA Health Sciences's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 53	Less than 1 Year	53
1 to 2 Years 100	1 to 2 Years	100
2 to 5 Years 76	2 to 5 Years	76
5 to 10 Years 95	5 to 10 Years	95
Over 10 Years 90	Over 10 Years	90

USANA Health Sciences NPS vs. Competitors

Compared to its competitors, USANA Health Sciences's NPS is rated right above Herbalife.

COMPANY		NPS Score
	USANA Health Sciences	70
	Herbalife	33
	Arbonne International	7
	YOR Health	-34

USANA Health Sciences NPS vs Companies in Consumer Goods

In the Consumer Goods industry, USANA Health Sciences's NPS is rated right above Lego Group.

COMPANY		NPS Score
	USANA Health Sciences	70
	Lego Group	54
	Red Bull	42
	Bath & Body Works	38
	Colgate Palmolive	36
	Hershey Company	35
	Crocs	34
	Gucci	31
	Tiffany & Co	31

USANA Health Sciences Customer Reviews

Out of the 23 USANA Health Sciences customer reviews 23 were positive and 0 were constructive. USANA Health Sciences customer reviews reflect that all customers have a favorable experience using the products/services of the company.

USANA Health Sciences Customer Loyalty

90%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

90% of USANA Health Sciences users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

90%

10%

USANA Health Sciences Customer Loyalty Score by Gender

USANA Health Sciences's Customer Loyalty score was rated 94 by both Female and Male customers on Comparably.

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Male

94%

Yes

Female

94%

Yes

USANA Health Sciences Customer Loyalty Score by Ethnicity

USANA Health Sciences's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of USANA Health Sciences.

out of 100

Caucasian

100

out of 100

Hispanic or Latino

out of 100

Asian or Pacific Islander

100

out of 100

Other

USANA Health Sciences Customer Loyalty Score by Age

USANA Health Sciences's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of USANA Health Sciences.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 95%	18-25	95%
26-30 100%	26-30	100%
31-35 100%	31-35	100%
36-40 93%	36-40	93%
41-45 81%	41-45	81%
46-50 100%	46-50	100%
51-55 94%	51-55	94%
56-60 100%	56-60	100%
66+ 78%	66+	78%

USANA Health Sciences Customer Loyalty Score by Usage

USANA Health Sciences's Customer Loyalty score was rated the highest by customers who have used USANA Health Sciences's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	82%
1 to 2 Years	88%
2 to 5 Years	97%
5 to 10 Years	96%
Over 10 Years	96%

USANA Health Sciences Customer Loyalty Score by Industry

USANA Health Sciences's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	80%
Accounting	100%
Architecture and Planning	100%
Business and Consumer Services	100%
Chemicals	100%
Education	84%
Healthcare, Hospitals and Medicine	94%
Insurance	100%

USANA Health Sciences Customer Loyalty vs. Competitors

Compared to its competitors, USANA Health Sciences's Customer Loyalty score is rated right above Herbalife.

COMPANY		Customer Loyalty Score
	USANA Health Sciences	90%
	Herbalife	88%
	Arbonne International	70%
	YOR Health	53%

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Customer Loyalty for Other Consumer Goods Brands

In the Consumer Goods industry, USANA Health Sciences's Customer Loyalty score is rated right above Bath & Body Works.

COMPANY		Customer Loyalty Score
	USANA Health Sciences	90%
	Bath & Body Works	87%
	Lego Group	86%
	Colgate Palmolive	85%
	Red Bull	81%
	Hershey Company	81%
	Crocs	79%
	Gucci	76%
	Tiffany & Co	73%

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USANA Health Sciences Product Quality

4.7/5

USANA Health Sciences has an overall Product Quality score of 4.7 out of 5 stars rated by its users and customers.

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USANA Health Sciences Product Information

USANA Health Sciences’s product quality score is a 4.7 out of 5 as rated by its users and customers. Reviewers from the Architecture and Planning industry rated USANA Health Sciences's product the highest. Reviewers from the Tech industry rated USANA Health Sciences the lowest at 4.6.

Website: http://www.usana.com

Company Size: 1,001-5,000 Employees

Industry

Healthcare

Quick Insights into USANA Health Sciences Product Quality

USANA Health Sciences's Product Quality score was rated highest by customers ages 26-30, and rated lowest by customers ages 66+.

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Ranked USANA Health Sciences Product Quality the Highest

26-30	5
Architecture and Planning	5
Hispanic or Latino	5

Ranked USANA Health Sciences Product Quality the Lowest

Caucasian	4.5
Less than 1 Year	4.5
66+	3.9

USANA Health Sciences Product Quality Score by Gender

USANA Health Sciences's Product Quality score was rated 4.9 by both Female and Male customers on Comparably.

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Male

4.9/5

Female

4.9/5

USANA Health Sciences Product Quality Score by Ethnicity

USANA Health Sciences's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 4.5	Caucasian	4.5
Hispanic or Latino 5	Hispanic or Latino	5
Asian or Pacific Islander 4.9	Asian or Pacific Islander	4.9
Other 5	Other	5

USANA Health Sciences Product Quality Score by Age

USANA Health Sciences's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.9	18-25	4.9
26-30 5	26-30	5
31-35 5	31-35	5
36-40 4.9	36-40	4.9
41-45 4.7	41-45	4.7
46-50 5	46-50	5
51-55 4.9	51-55	4.9
56-60 4.9	56-60	4.9
66+ 3.9	66+	3.9

USANA Health Sciences Product Quality Score by Usage

USANA Health Sciences's Product Quality score was rated the highest by customers who have used USANA Health Sciences's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	4.5
1 to 2 Years	4.9
2 to 5 Years	4.9
5 to 10 Years	4.9
Over 10 Years	4.8

USANA Health Sciences Product Quality Score by Industry

USANA Health Sciences's Product Quality score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech	4.6
Accounting	4.8
Architecture and Planning	5
Business and Consumer Services	5
Chemicals	5
Education	4.7
Healthcare, Hospitals and Medicine	4.9
Insurance	5

USANA Health Sciences Product Quality vs. Competitors

Compared to its competitors, USANA Health Sciences's Product Quality score is rated right above Herbalife.

COMPANY		Product Quality Score
	USANA Health Sciences	4.7/5
	Herbalife	4.3/5
	Arbonne International	3.7/5
	YOR Health	2.6/5

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Product Quality for Other Consumer Goods Brands

In the Consumer Goods industry, USANA Health Sciences's Product Quality score is rated right above Lego Group.

COMPANY		Product Quality Score
	USANA Health Sciences	4.7/5
	Lego Group	4.5/5
	Red Bull	4.2/5
	Colgate Palmolive	4.2/5
	Gucci	4.2/5
	Bath & Body Works	4.1/5
	Hershey Company	4.1/5
	Crocs	4.1/5
	Tiffany & Co	4/5

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USANA Health Sciences Pricing

USANA Health Sciences ROI & Value For Money

4.5/5

USANA Health Sciences has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

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USANA Health Sciences Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Architecture and Planning industry. The users from the Tech industry think that they had the lowest ROI from USANA Health Sciences.

Quick Insights into USANA Health Sciences ROI

USANA Health Sciences's ROI score was rated highest by customers ages 46-50, and rated lowest by customers ages 66+.

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Ranked USANA Health Sciences ROI the Highest

46-50	5
Architecture and Planning	5
5 to 10 Years	4.9

Ranked USANA Health Sciences ROI the Lowest

Tech	4.1
Less than 1 Year	3.9
66+	3.6

USANA Health Sciences ROI Score by Gender

USANA Health Sciences's ROI score was rated 4.7 by both Female and Male customers on Comparably.

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Male

4.7/5

Female

4.7/5

USANA Health Sciences ROI Score by Ethnicity

USANA Health Sciences's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 4.3	Caucasian	4.3
Hispanic or Latino 4.9	Hispanic or Latino	4.9
Asian or Pacific Islander 4.8	Asian or Pacific Islander	4.8
Other 4.9	Other	4.9

USANA Health Sciences ROI Score by Age

USANA Health Sciences's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.6	18-25	4.6
26-30 4.9	26-30	4.9
31-35 4.8	31-35	4.8
36-40 4.8	36-40	4.8
41-45 4.4	41-45	4.4
46-50 5	46-50	5
51-55 4.8	51-55	4.8
56-60 5	56-60	5
66+ 3.6	66+	3.6

USANA Health Sciences ROI Score by Usage

USANA Health Sciences's ROI score was rated the highest by customers who have used USANA Health Sciences's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.9
1 to 2 Years	4.8
2 to 5 Years	4.8
5 to 10 Years	4.9
Over 10 Years	4.7

USANA Health Sciences ROI Score by Industry

USANA Health Sciences's ROI score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech	4.1
Accounting	4.9
Architecture and Planning	5
Business and Consumer Services	5
Chemicals	4.8
Education	4.5
Healthcare, Hospitals and Medicine	4.8
Insurance	5

USANA Health Sciences Pricing vs. Competitors

Compared to its competitors, USANA Health Sciences's ROI score is rated right above Herbalife.

COMPANY		Pricing Score
	USANA Health Sciences	4.5/5
	Herbalife	3.8/5
	Arbonne International	3.7/5
	YOR Health	2.4/5

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ROI for Other Consumer Goods Brands

In the Consumer Goods industry, USANA Health Sciences's ROI score is rated right above Colgate Palmolive.

COMPANY		Pricing Score
	USANA Health Sciences	4.5/5
	Colgate Palmolive	4/5
	Lego Group	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Gucci	3.8/5
	Bath & Body Works	3.8/5
	Crocs	3.7/5
	Tiffany & Co	3.7/5

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USANA Health Sciences Customer Satisfaction (CSAT)

USANA Health Sciences Customer Satisfaction (CSAT) Score

90 / 100

USANA Health Sciences has an overall Customer Satisfaction score of 90 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	82%
Satisfied	8%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	1%
Very Dissatisfied	3%

Very Satisfied

82%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into USANA Health Sciences Customer Satisfaction

USANA Health Sciences's Customer Satisfaction score was rated highest by customers who have used USANA Health Sciences's products/services for 1 to 2 Years, and rated lowest by customers who have used USANA Health Sciences's products/services for Less than 1 Year.

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Ranked USANA Health Sciences Customer Satisfaction the Highest

1 to 2 Years	100%
26-30	100%
Accounting	100%

Ranked USANA Health Sciences Customer Satisfaction the Lowest

Caucasian	78%
66+	67%
Less than 1 Year	67%

USANA Health Sciences Customer Satisfaction Score by Gender

Female customers rated USANA Health Sciences's Customer Satisfaction score 6 points higher than Male customers.

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92 / 100

Male

	Very Satisfied	83%
	Satisfied	9%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	0%
	Very Dissatisfied	0%

98 / 100

Female

	Very Satisfied	90%
	Satisfied	8%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	2%
	Very Dissatisfied	0%

USANA Health Sciences Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

USANA Health Sciences' Customer Satisfaction (CSAT) score was rated 78% according to Caucasian users and customers.

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78 / 100

Very Satisfied	78%
Satisfied	0%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	11%
Very Dissatisfied	0%

Very Satisfied

78%

Satisfied

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

11%

Very Dissatisfied

CSAT according to Hispanic or Latino

USANA Health Sciences' Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	71%
Satisfied	29%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

71%

Satisfied

29%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

USANA Health Sciences' Customer Satisfaction (CSAT) score was rated 98% according to Asian or Pacific Islander users and customers.

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98 / 100

Very Satisfied	91%
Satisfied	7%
Neither Satisfied nor Dissatisfied	2%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

91%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

USANA Health Sciences' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

USANA Health Sciences Customer Satisfaction Score by Age

USANA Health Sciences's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

78%

26-30

100%

31-35

100%

36-40

100%

41-45

88%

51-55

100%

56-60

100%

66+

67%

USANA Health Sciences Customer Satisfaction Score by Usage

USANA Health Sciences's Customer Satisfaction score was rated the highest by customers who have used USANA Health Sciences's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	67
1 to 2 Years	100
2 to 5 Years	100
5 to 10 Years	100
Over 10 Years	93

USANA Health Sciences Customer Satisfaction Score by Industry

USANA Health Sciences's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

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Tech	80
Accounting	100
Chemicals	100
Education	88
Healthcare, Hospitals and Medicine	100

USANA Health Sciences Customer Satisfaction vs. Competitors

Compared to its competitors, USANA Health Sciences's Customer Satisfaction score is rated right above Herbalife.

COMPANY		Customer Satisfaction (CSAT) Score
	USANA Health Sciences	90%
	Herbalife	78%
	Arbonne International	58%
	YOR Health	33%

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Customer Satisfaction for Other Consumer Goods Brands

In the Consumer Goods industry, USANA Health Sciences's Customer Satisfaction score is rated right above Lego Group.

COMPANY		Customer Satisfaction (CSAT) Score
	USANA Health Sciences	90%
	Lego Group	89%
	Colgate Palmolive	83%
	Red Bull	82%
	Bath & Body Works	81%
	Hershey Company	80%
	Crocs	79%
	Gucci	79%
	Tiffany & Co	72%

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USANA Health Sciences Customer Service

4.6/5

USANA Health Sciences has an overall Customer Service score of 4.6 out of 5 stars rated by its users and customers.

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About USANA Health Sciences's Customer Service

Address

Salt Lake City, UT

Website

http://www.usana.com

Phone Number

801-954-7100

Quick Insights into USANA Health Sciences Customer Service

USANA Health Sciences's Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers ages 66+.

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Ranked USANA Health Sciences Customer Service the Highest

26-30	5
Architecture and Planning	5
Other	5

Ranked USANA Health Sciences Customer Service the Lowest

Tech	4.4
Less than 1 Year	4.1
66+	3.9

USANA Health Sciences Customer Service Score by Gender

Female customers rated USANA Health Sciences's Customer Service score 0.1 stars higher than Male customers.

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Male

4.7/5

Female

4.8/5

USANA Health Sciences Customer Service Score by Ethnicity

USANA Health Sciences's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.6	Caucasian	4.6
Hispanic or Latino 4.8	Hispanic or Latino	4.8
Asian or Pacific Islander 4.8	Asian or Pacific Islander	4.8
Other 5	Other	5

USANA Health Sciences Customer Service Score by Age

USANA Health Sciences's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 4.7	18-25	4.7
26-30 5	26-30	5
31-35 4.8	31-35	4.8
36-40 4.9	36-40	4.9
41-45 4.5	41-45	4.5
46-50 5	46-50	5
51-55 4.8	51-55	4.8
56-60 4.9	56-60	4.9
66+ 3.9	66+	3.9

USANA Health Sciences Customer Service Score by Usage

USANA Health Sciences's Customer Service score was rated the highest by customers who have used USANA Health Sciences's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	4.1
1 to 2 Years	4.9
2 to 5 Years	4.8
5 to 10 Years	4.9
Over 10 Years	4.7

USANA Health Sciences Customer Service Score by Industry

USANA Health Sciences's Customer Service score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech	4.4
Accounting	4.8
Architecture and Planning	5
Business and Consumer Services	5
Chemicals	5
Education	4.6
Healthcare, Hospitals and Medicine	4.8
Insurance	5

USANA Health Sciences Customer Service vs. Competitors

Compared to its competitors, USANA Health Sciences's Customer Service score is rated right above Herbalife.

COMPANY		Customer Service Score
	USANA Health Sciences	4.6/5
	Herbalife	4/5
	Arbonne International	3.8/5
	YOR Health	2.6/5

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Customer Service for Other Consumer Goods Brands

In the Consumer Goods industry, USANA Health Sciences's Customer Service score is rated right above Lego Group.

COMPANY		Customer Service Score
	USANA Health Sciences	4.6/5
	Lego Group	4.2/5
	Gucci	4/5
	Red Bull	4/5
	Colgate Palmolive	4/5
	Bath & Body Works	4/5
	Hershey Company	3.9/5
	Crocs	3.8/5
	Tiffany & Co	3.8/5

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USANA Health Sciences as an Employer

4.5/5

USANA Health Sciences has a 4.5/5 stars for its overall company culture rated by their employees

top

CEO of USANA Health Sciences

Kevin G. Guest

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

USANA Health Sciences scored a 70 for Net Promoter Score and a 37 for Employee Net Promoter Score. NPS gauges how likely a customer of USANA Health Sciences would recommend the brand to a friend. ENPS measures how likely USANA Health Sciences employees would recommend working at USANA Health Sciences to a friend.

Net Promoter Score

NPS Score

82%	Promoters
6%	Passive
12%	Detractors

Employee Net Promoter Score

eNPS Score

64%	Promoters
9%	Passive
27%	Detractors

Global Ranking Snapshot

USANA Health Sciences is ranked #748 in the Global Top 100 Brands. It ranks just behind Ramsey Solutions and just ahead of The Farmer's Dog.

RANK			INDUSTRY
746	ACCOR	Sbastien Bazin	Travel and Hospitality
747	Ramsey Solutions		Banking and Financial Services
748	USANA Health Sciences	Kevin G. Guest	Consumer Goods
749	The Farmer's Dog	Jonathan Regev	Consumer Goods
750	PING	John Solheim	Consumer Goods
751	Funko	Brian Mariotti	Media and Entertainment
752	JAMF Software	Dean Hager	Tech

Consumer Goods Ranking Snapshot

USANA Health Sciences is ranked #65 in the Consumer Goods Industry. It ranks just behind BARK and just ahead of The Farmer's Dog.

RANK		Location
63	Cotopaxi	Salt Lake City, UT
64	BARK	New York City, NY
65	USANA Health Sciences	Salt Lake City, UT
66	The Farmer's Dog
67	PING	Phoenix, AZ
68	Wrigley	Peoria, IL
69	doTERRA	Pleasant Grove, UT