PING NPS & Customer Reviews | Comparably
PING is
Ranked
#67
in
Consumer Goods Brands
Brand Page
PING
Marketing or Exec? Claim Your Free Account

PING is ranked #67 in Consumer Goods Brands

About PING's Brand

PING designs, manufactures, and distributes golf equipment, apparel, and accessories. PING’s brand is ranked #750 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of PING. When compared to other organizations within the Consumer Goods industry, PING is ranked #67. Among its major competitors, PING is ranked in 3rd place for NPS while TaylorMade Golf is 1st, and Auth0 is 2nd.

Brand at a Glance

85%
Customer Loyalty
4.2/5
Product Quality
3.9/5
Pricing
4/5
Customer Service

PING Ranking

PING NPS

PING's Net Promoter Score (NPS) is a 52 with 69% Promoters, 14% Passives, and 17% Detractors. Net Promoter Score tracks whether PING's customers would recommend using the product based on a scale of -100 to 100.

PING Overall NPS

52
NPS
69%Promoters
14%Passives
17%Detractors
PING Overall NPS

PING NPS Trend

-100
-50
0
50
100
Jun 2024
47
Jun 202447
Jul 2024
47
Jul 202447
Aug 2024
46
Aug 202446
Sep 2024
46
Sep 202446
Oct 2024
46
Oct 202446
Nov 2024
48
Nov 202448
Dec 2024
48
Dec 202448
Jan 2025
49
Jan 202549
Feb 2025
49
Feb 202549
Apr 2025
51
Apr 202551
Nov 2025
51
Nov 202551
Jan 2026
51
Jan 202651

How Other Brands Compare

PING is ranked second for NPS among its competitors. TaylorMade Golf and Callaway Golf come in first and third, with Callaway Golf Company coming in at #4.

PING's Logo
PING
Callaway Golf's Logo
Callaway Golf
TaylorMade Golf's Logo
TaylorMade Golf
Callaway Golf Company's Logo
Callaway Golf Company
Global Ranking#750#432#510#-
NPS522367-
Valuation Updated every 24 hours for public companies-$2.65B$3.23B$3.94B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

PING NPS by Gender

Male customers rated PING's NPS 96 points higher than Female customers.

Male

62

PING's NPS was rated 62 by Male customers on Comparably.

77%
Promoters
8%
Passives
15%
Detractors

Female

-34

PING's NPS was rated -34 by Female customers on Comparably.

33%
Promoters
0%
Passives
67%
Detractors

PING NPS by Ethnicity

PING's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
50
Caucasian50
Other
-34
Other-34

PING NPS by Age

PING's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.

0
20
40
60
80
100
Promoters
83%
Passives
0%
Detractors
17%
18-2583%0%17%
Promoters
56%
Passives
11%
Detractors
33%
26-3056%11%33%
Promoters
67%
Passives
33%
Detractors
0%
36-4067%33%0%
Promoters
60%
Passives
0%
Detractors
40%
51-5560%0%40%
Promoters
100%
Passives
0%
Detractors
0%
56-60100%0%0%
Promoters
50%
Passives
0%
Detractors
50%
61-6550%0%50%
Promoters
74%
Passives
13%
Detractors
13%
66+74%13%13%

PING NPS by Usage

PING's NPS was rated the highest by customers who have used PING's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-34
Less than 1 Year-34
1 to 2 Years
50
1 to 2 Years50
2 to 5 Years
30
2 to 5 Years30
5 to 10 Years
60
5 to 10 Years60
Over 10 Years
81
Over 10 Years81

PING NPS vs. Competitors

Compared to its competitors, PING's NPS is rated right above Callaway Golf, and is preceded by Auth0.

PING NPS vs Companies in Consumer Goods

In the Consumer Goods industry, PING's NPS is rated right above Red Bull, and is preceded by Lego Group.

PING Customer Reviews

Out of the 7 PING customer reviews 6 were positive and 1 was constructive. PING customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Quality and commitment to fit the golfer with the best fitting equipment in the i dustry.
What do you value most about this brand?
Family Owned and Christian centered
What do you value most about this brand?
Customer Service, and Dependablity of products
What do you value most about this brand?
Quality of equipment is second to none!
What do you value most about this brand?
Known far and wide as quality product

PING Customer Loyalty

85%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

85% of PING users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

85
85%
15
15%
PING Customer Loyalty

PING Customer Loyalty Score by Gender

Male customers rated PING's Customer Loyalty score 23% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of PING.
Male
93%
Yes
Female
70%
Yes

PING Customer Loyalty Score by Ethnicity

PING's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of PING.
89
out of 100
Caucasian
70
out of 100
Other

PING Customer Loyalty Score by Age

PING's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of PING.
0
20%
40%
60%
80%
100%
18-25
100%
18-25100%
26-30
80%
26-3080%
36-40
100%
36-40100%
51-55
82%
51-5582%
56-60
100%
56-60100%
61-65
85%
61-6585%
66+
89%
66+89%

PING Customer Loyalty Score by Usage

PING's Customer Loyalty score was rated the highest by customers who have used PING's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
70%
1 to 2 Years
55%
2 to 5 Years
100%
5 to 10 Years
82%
Over 10 Years
96%

PING Customer Loyalty Score by Industry

PING's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
70%
Accounting
87%
Architecture and Planning
100%
Arts and Entertainment
100%
Construction
100%
Healthcare, Hospitals and Medicine
70%

PING Customer Loyalty vs. Competitors

Compared to its competitors, PING's Customer Loyalty score is rated right above Auth0, and is preceded by TaylorMade Golf.

COMPANYCustomer Loyalty Score
TaylorMade Golf89%
PING85%
Auth078%
Callaway Golf77%
Callaway Golf CompanyN/A

Unlock PING Customer Loyalty vs. Competitors Data

PING's Logo
VS
TaylorMade Golf's Logo
Auth0 Logo
Callaway Golf's Logo
Callaway Golf Company's Logo

Sign Up for Brand Profile PRO to get the full PING Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Consumer Goods Brands

In the Consumer Goods industry, PING's Customer Loyalty score is rated right above Colgate Palmolive, and is preceded by Lego Group.

Unlock PING Customer Loyalty vs. Companies in Consumer Goods Data

PING's Logo
VS
Bath & Body Works' Logo
Lego Group's Logo
Colgate Palmolive's Logo
Red Bull's Logo
Hershey Company's Logo
Crocs' Logo
Gucci's Logo
Tiffany & Co's Logo

Sign Up for Brand Profile PRO to get the full PING Customer Loyalty vs. Companies in Consumer Goods data and gain insights into your customers today.

PING Product Quality

4.2/5

PING has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

Sign Up to unlock PING's overall Product Quality score rated by its users and customers.

PING Product Information

PING’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated PING's product the highest. Reviewers from the Arts and Entertainment industry rated PING the lowest at 3.1.

Website
http://ping.com
Company Size
501-1,000 Employees

Industry

Tech
Consumer Services
Ecommerce and Marketplaces
Sports & Entertainment

Quick Insights into PING Product Quality

PING's Product Quality score was rated highest by customers ages 36-40, and rated lowest by Female customers.

Sign Up to unlock insights into how customers have ranked PING's Product Quality.

Ranked PING Product Quality the Highest

36-40
5
Healthcare, Hospitals and Medicine
5
5 to 10 Years
4.8

Ranked PING Product Quality the Lowest

61-65
3.1
Arts and Entertainment
3.1
Female
3

PING Product Quality Score by Gender

Male customers rated PING's Product Quality score 1.5 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of PING.

Male

4.5/5

Female

3/5

PING Product Quality Score by Ethnicity

PING's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of PING.
0
1
2
3
4
5
Caucasian
4.2
Caucasian4.2
Other
3.5
Other3.5

PING Product Quality Score by Age

PING's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of PING.
0
1
2
3
4
5
18-25
4.6
18-254.6
26-30
4.1
26-304.1
36-40
5
36-405
51-55
4.1
51-554.1
56-60
5
56-605
61-65
3.1
61-653.1
66+
4.3
66+4.3

PING Product Quality Score by Usage

PING's Product Quality score was rated the highest by customers who have used PING's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
3.5
1 to 2 Years
3.9
2 to 5 Years
4
5 to 10 Years
4.8
Over 10 Years
4.7

PING Product Quality Score by Industry

PING's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
4.4
Accounting
4.2
Architecture and Planning
4.6
Arts and Entertainment
3.1
Construction
4.6
Healthcare, Hospitals and Medicine
5

PING Product Quality vs. Competitors

Compared to its competitors, PING's Product Quality score is rated right above Callaway Golf, and is preceded by TaylorMade Golf.

COMPANYProduct Quality Score
TaylorMade Golf4.4/5
PING4.2/5
Callaway Golf4/5
Auth03.8/5
Callaway Golf CompanyN/A

Unlock PING Product Quality vs. Competitors Data

PING's Logo
VS
TaylorMade Golf's Logo
Callaway Golf's Logo
Auth0 Logo
Callaway Golf Company's Logo

Sign Up for Brand Profile PRO to get the full PING Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Consumer Goods Brands

In the Consumer Goods industry, PING's Product Quality score is rated right above Red Bull, and is preceded by Lego Group.

COMPANYProduct Quality Score
Lego Group4.5/5
PING4.2/5
Red Bull4.2/5
Colgate Palmolive4.2/5
Gucci4.2/5
Bath & Body Works4.1/5
Hershey Company4.1/5
Crocs4.1/5
Tiffany & Co4/5

Unlock PING Product Quality vs. Companies in Consumer Goods Data

PING's Logo
VS
Lego Group's Logo
Red Bull's Logo
Colgate Palmolive's Logo
Gucci's Logo
Bath & Body Works' Logo
Hershey Company's Logo
Crocs' Logo
Tiffany & Co's Logo

Sign Up for Brand Profile PRO to get the full PING Product Quality vs. Companies in Consumer Goods data and gain insights into your customers today.

PING Pricing

PING ROI & Value For Money

3.9/5

PING has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

Sign Up to unlock PING's overall ROI score rated by its users and customers.

PING Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from PING.

Quick Insights into PING ROI

PING's ROI score was rated highest by customers ages 56-60, and rated lowest by customers from the Arts and Entertainment industry.

Sign Up to unlock insights into how customers have ranked PING's ROI score.

Ranked PING ROI the Highest

56-60
4.7
Healthcare, Hospitals and Medicine
4.6
5 to 10 Years
4.5

Ranked PING ROI the Lowest

Less than 1 Year
2.9
Female
2.5
Arts and Entertainment
2.3

PING ROI Score by Gender

Male customers rated PING's ROI score 1.6 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of PING.

Male

4.1/5

Female

2.5/5

PING ROI Score by Ethnicity

PING's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of PING.
0
1
2
3
4
5
Caucasian
3.7
Caucasian3.7
Other
3.5
Other3.5

PING ROI Score by Age

PING's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full ROI by Age data of PING.
0
1
2
3
4
5
18-25
4.5
18-254.5
26-30
3.5
26-303.5
36-40
4.1
36-404.1
51-55
3.7
51-553.7
56-60
4.7
56-604.7
61-65
3
61-653
66+
4
66+4

PING ROI Score by Usage

PING's ROI score was rated the highest by customers who have used PING's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
2.9
1 to 2 Years
2.9
2 to 5 Years
3.3
5 to 10 Years
4.5
Over 10 Years
4.5

PING ROI Score by Industry

PING's ROI score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
3.8
Accounting
3.8
Architecture and Planning
4
Arts and Entertainment
2.3
Construction
4.3
Healthcare, Hospitals and Medicine
4.6

PING Pricing vs. Competitors

Compared to its competitors, PING's ROI score is rated right above Auth0, and is preceded by TaylorMade Golf.

COMPANYPricing Score
TaylorMade Golf4.3/5
PING3.9/5
Auth03.7/5
Callaway Golf3.6/5
Callaway Golf CompanyN/A

Unlock PING ROI vs. Competitors Data

PING's Logo
VS
TaylorMade Golf's Logo
Auth0 Logo
Callaway Golf's Logo
Callaway Golf Company's Logo

Sign Up for Brand Profile PRO to get the full PING ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Consumer Goods Brands

In the Consumer Goods industry, PING's ROI score is rated right above Lego Group, and is preceded by Colgate Palmolive.

COMPANYPricing Score
Colgate Palmolive4/5
PING3.9/5
Lego Group3.9/5
Hershey Company3.9/5
Red Bull3.8/5
Gucci3.8/5
Bath & Body Works3.8/5
Crocs3.7/5
Tiffany & Co3.7/5

Unlock PING ROI vs. Companies in Consumer Goods Data

PING's Logo
VS
Colgate Palmolive's Logo
Lego Group's Logo
Hershey Company's Logo
Red Bull's Logo
Gucci's Logo
Bath & Body Works' Logo
Crocs' Logo
Tiffany & Co's Logo

Sign Up for Brand Profile PRO to get the full PING ROI vs. Companies in Consumer Goods data and gain insights into your customers today.

PING Customer Satisfaction (CSAT)

PING Customer Satisfaction (CSAT) Score

75 / 100

PING has an overall Customer Satisfaction score of 75 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied49%
Satisfied26%
Neither Satisfied nor Dissatisfied4%
Dissatisfied5%
Very Dissatisfied16%
Very Satisfied
49%
Satisfied
26%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
5%
Very Dissatisfied
16%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into PING Customer Satisfaction

PING's Customer Satisfaction score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Accounting industry.

Sign Up to unlock insights into how customers have ranked PING's Customer Satisfaction.

Ranked PING Customer Satisfaction the Highest

Architecture and Planning
100%
26-30
88%
5 to 10 Years
80%

Ranked PING Customer Satisfaction the Lowest

Other
34%
61-65
33%
Accounting
33%

PING Customer Satisfaction Score by Gender

Male customers rated PING's Customer Satisfaction score 32 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of PING.
72 / 100
Male
Very Satisfied
62%
Satisfied
10%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
16%
40 / 100
Female
Very Satisfied
0%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
60%

PING Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

PING's Customer Satisfaction (CSAT) score was rated 68% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of PING.
68 / 100
Very Satisfied54%
Satisfied14%
Neither Satisfied nor Dissatisfied4%
Dissatisfied7%
Very Dissatisfied21%
Very Satisfied
54%
Satisfied
14%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
7%
Very Dissatisfied
21%

CSAT according to Other

PING's Customer Satisfaction (CSAT) score was rated 34% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of PING.
34 / 100
Very Satisfied34%
Satisfied0%
Neither Satisfied nor Dissatisfied33%
Dissatisfied0%
Very Dissatisfied33%
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%

PING Customer Satisfaction Score by Age

PING's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of PING.
0
20
40
60
80
100
18-25 CSAT Score
67%
Very Satisfied
34%
Satisfied
33%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
18-2567%
26-30 CSAT Score
88%
Very Satisfied
50%
Satisfied
38%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
12%
26-3088%
36-40 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
36-4067%
51-55 CSAT Score
50%
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
51-5550%
61-65 CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
50%
61-6533%
66+ CSAT Score
63%
Very Satisfied
50%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
12%
Very Dissatisfied
25%
66+63%

PING Customer Satisfaction Score by Usage

PING's Customer Satisfaction score was rated the highest by customers who have used PING's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year
66
2 to 5 Years
63
5 to 10 Years
80
Over 10 Years
69

PING Customer Satisfaction Score by Industry

PING's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Tech
60
Accounting
33
Architecture and Planning
100
Arts and Entertainment
67
Construction
100

PING Customer Satisfaction vs. Competitors

Compared to its competitors, PING's Customer Satisfaction score is rated right above Callaway Golf, and is preceded by TaylorMade Golf.

COMPANYCustomer Satisfaction (CSAT) Score
TaylorMade Golf88%
PING75%
Callaway Golf70%
Auth050%
Callaway Golf Company0%

Unlock PING Customer Satisfaction vs. Competitors Data

PING's Logo
VS
TaylorMade Golf's Logo
Callaway Golf's Logo
Auth0 Logo
Callaway Golf Company's Logo

Sign Up for Brand Profile PRO to get the full PING Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Consumer Goods Brands

In the Consumer Goods industry, PING's Customer Satisfaction score is rated right above Tiffany & Co, and is preceded by Gucci.

COMPANYCustomer Satisfaction (CSAT) Score
Lego Group89%
Colgate Palmolive83%
Red Bull82%
Bath & Body Works81%
Hershey Company80%
Crocs79%
Gucci79%
PING75%
Tiffany & Co72%

Unlock PING Customer Satisfaction vs. Companies in Consumer Goods Data

PING's Logo
VS
Lego Group's Logo
Colgate Palmolive's Logo
Red Bull's Logo
Bath & Body Works' Logo
Hershey Company's Logo
Crocs' Logo
Gucci's Logo
Tiffany & Co's Logo

Sign Up for Brand Profile PRO to get the full PING Customer Satisfaction vs. Companies in Consumer Goods data and gain insights into your customers today.

PING Customer Service

4/5

PING has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock PING's overall Customer Service score rated by its users and customers.

About PING's Customer Service

Address

Phoenix, AZ


Website

http://ping.com


Phone Number

(800) 474-6434

Quick Insights into PING Customer Service

PING's Customer Service score was rated highest by customers from the Construction industry, and rated lowest by Female customers.

Sign Up to unlock insights into how customers have ranked PING's Customer Service score.

Ranked PING Customer Service the Highest

Construction
4.8
36-40
4.6
Over 10 Years
4.3

Ranked PING Customer Service the Lowest

Less than 1 Year
2.9
Arts and Entertainment
2.8
Female
2.6

PING Customer Service Score by Gender

Male customers rated PING's Customer Service score 1.4 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of PING.

Male

4/5

Female

2.6/5

PING Customer Service Score by Ethnicity

PING's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of PING.
0
20
40
60
80
100
Caucasian
3.6
Caucasian3.6
Other
3.5
Other3.5

PING Customer Service Score by Age

PING's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of PING.
0
20
40
60
80
100
18-25
4.5
18-254.5
26-30
3.6
26-303.6
36-40
4.6
36-404.6
51-55
3.2
51-553.2
56-60
4
56-604
61-65
3
61-653
66+
3.8
66+3.8

PING Customer Service Score by Usage

PING's Customer Service score was rated the highest by customers who have used PING's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
2.9
1 to 2 Years
2.9
2 to 5 Years
3.6
5 to 10 Years
4
Over 10 Years
4.3

PING Customer Service Score by Industry

PING's Customer Service score was rated the highest by Construction industry customers, and the lowest by Arts and Entertainment industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
4.1
Accounting
3.5
Architecture and Planning
4
Arts and Entertainment
2.8
Construction
4.8
Healthcare, Hospitals and Medicine
3.5

PING Customer Service vs. Competitors

Compared to its competitors, PING's Customer Service score is rated right above Auth0, and is preceded by TaylorMade Golf.

COMPANYCustomer Service Score
TaylorMade Golf4.4/5
PING4/5
Auth03.7/5
Callaway Golf3.7/5
Callaway Golf CompanyN/A

Unlock PING Customer Service vs. Competitors Data

PING's Logo
VS
TaylorMade Golf's Logo
Auth0 Logo
Callaway Golf's Logo
Callaway Golf Company's Logo

Sign Up for Brand Profile PRO to get the full PING Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Consumer Goods Brands

In the Consumer Goods industry, PING's Customer Service score is rated right above Red Bull, and is preceded by Gucci.

COMPANYCustomer Service Score
Lego Group4.2/5
Gucci4/5
PING4/5
Red Bull4/5
Colgate Palmolive4/5
Bath & Body Works4/5
Hershey Company3.9/5
Crocs3.8/5
Tiffany & Co3.8/5

Unlock PING Customer Service vs. Companies in Consumer Goods Data

PING's Logo
VS
Lego Group's Logo
Gucci's Logo
Red Bull's Logo
Colgate Palmolive's Logo
Bath & Body Works' Logo
Hershey Company's Logo
Crocs' Logo
Tiffany & Co's Logo

Sign Up for Brand Profile PRO to get the full PING Customer Service vs. Companies in Consumer Goods data and gain insights into your customers today.

PING as an Employer

3.7/5

PING has a 3.7/5 stars for its overall company culture rated by their employees

  PING CEO
top
5%
CEO of PING

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

PING scored a 52 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of PING would recommend the brand to a friend. ENPS measures how likely PING employees would recommend working at PING to a friend.

Net Promoter Score

52
NPS Score
69%Promoters
14%Passive
17%Detractors

Employee Net Promoter Score

49
eNPS Score
62%Promoters
25%Passive
13%Detractors

Global Ranking Snapshot

PING is ranked #750 in the Global Top 100 Brands. It ranks just behind The Farmer's Dog and just ahead of Funko.

RANKCOMPANYCEOINDUSTRY
748
USANA Health Sciences  USANA Health Sciences CEO
Kevin G. Guest
Consumer Goods
749
The Farmer's Dog  The Farmer's Dog CEO
Jonathan Regev
Consumer Goods
750
PING  PING CEO
John Solheim
Consumer Goods
751
Funko  Funko CEO
Brian Mariotti
Media and Entertainment
752
JAMF Software  JAMF Software CEO
Dean Hager
Tech
753
Meow Wolf  Meow Wolf CEO
Media and Entertainment
754
Philippine Airlines  Philippine Airlines CEO
Travel and Hospitality

Consumer Goods Ranking Snapshot

PING is ranked #67 in the Consumer Goods Industry. It ranks just behind The Farmer's Dog and just ahead of Wrigley.

RANKCOMPANYLocation
65
USANA Health Sciences
Salt Lake City, UT
66
The Farmer's Dog
67
PING
Phoenix, AZ
68
Wrigley
Peoria, IL
69
doTERRA
Pleasant Grove, UT
70
OnePlus Corporation
Northbrook, IL
71
Pringles
Battle Creek, MI